Network Camera User Manual
Network Camera User Manual Legal Information ©2021 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. About this Manual The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons.
Network Camera User Manual PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.
Network Camera User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Danger Indicates a hazardous situation which, if not avoided, will or could result in death or serious injury. Caution Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.
Network Camera User Manual Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. Laws and Regulations • The device should be used in compliance with local laws, electrical safety regulations, and fire prevention regulations. Electricity • In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region.
Network Camera User Manual • Improper replacement of the battery with an incorrect type may defeat a safeguard (for example, in the case of some lithium battery types). • Do not dispose of the battery into fire or a hot oven, or mechanically crush or cut the battery, which may result in an explosion. • Do not leave the battery in an extremely high temperature surrounding environment, which may result in an explosion or the leakage of flammable liquid or gas.
Network Camera User Manual White Light Illuminator (If supported) • Possibly hazardous optical radiation emitted from this product. • DO NOT stare at operating light source. May be harmful to the eyes. • Wear appropriate eye protection or DO NOT turn on the white light when you assemble, install or maintain the camera. Transportation • Keep the device in original or similar packaging while transporting it. System Security • The installer and user are responsible for password and security configuration.
Network Camera User Manual Time Synchronization • Set up device time manually for the first time access if the local time is not synchronized with that of the network. Visit the device via Web browse/client software and go to time settings interface. Reflection • Make sure that no reflective surface is too close to the device lens. The IR light from the device may reflect back into the lens causing reflection.
Network Camera User Manual Contents Chapter 1 System Requirement .................................................................................................. 1 Chapter 2 Device Activation and Accessing ................................................................................. 2 2.1 Activate the Device via SADP ................................................................................................. 2 2.2 Activate the Device via Browser ..................................................
Network Camera User Manual 4.1 Video Settings ...................................................................................................................... 12 4.1.1 Stream Type ................................................................................................................ 12 4.1.2 Video Type .................................................................................................................. 13 4.1.3 Resolution ..........................................................
Network Camera User Manual 4.9 Overlay Picture ..................................................................................................................... 25 4.10 Set Target Cropping ............................................................................................................ 25 Chapter 5 Video Recording and Picture Capture ........................................................................ 27 5.1 Storage Settings ................................................................
Network Camera User Manual 6.2 Smart Event .......................................................................................................................... 42 6.2.1 Detect Audio Exception ............................................................................................... 42 6.2.2 Set Defocus Detection ................................................................................................. 43 6.2.3 Detect Scene Change ............................................................
Network Camera User Manual 7.8.1 Set Wireless Dial ......................................................................................................... 59 7.8.2 Set Allowlist ................................................................................................................ 60 7.9 Wi-Fi ..................................................................................................................................... 60 7.9.1 Connect Device to Wi-Fi .......................................
Network Camera User Manual 9.6 Reboot ................................................................................................................................. 73 9.7 Restore and Default ............................................................................................................. 73 9.8 Upgrade ............................................................................................................................... 73 9.9 View Open Source Software License .......................
Network Camera User Manual 9.18.1 Create Self-signed Certificate .................................................................................... 82 9.18.2 Create Certificate Request ........................................................................................ 82 9.18.3 Import Certificate ...................................................................................................... 83 9.18.4 Install Server/Client Certificate ............................................................
Network Camera User Manual Chapter 1 System Requirement Your computer should meet the requirements for proper visiting and operating the product. Operating System Microsoft Windows XP SP1 and above version CPU 2.
Network Camera User Manual Chapter 2 Device Activation and Accessing To protect the security and privacy of the user account and data, you should set a login password to activate the device when access the device via network. Note Refer to the user manual of the software client for the detailed information about the client software activation. 2.1 Activate the Device via SADP Search and activate the online devices via SADP software. Before You Start Access www.hikvision.
Network Camera User Manual Note The default IP address of the device is 192.168.1.64. You can set the IP address of the PC from 192.168.1.2 to 192.168.1.253 (except 192.168.1.64). For example, you can set the IP address of the PC to 192.168.1.100. 3. Input 192.168.1.64 in the browser. 4. Set device activation password.
Network Camera User Manual Operating System Web Browser Operation Go to Configuration → Network → Advanced Settings → Network Service to enable WebSocket or Websockets for normal view. Display and operation of certain functions are restricted. For example, Playback and Picture are not available. For detailed restricted function, refer to the actual device. Note The camera only supports Windows and Mac OS system and do not support Linux system. 2.3.
Network Camera User Manual 2.3.3 Illegal Login Lock It helps to improve the security when accessing the device via Internet. Go to Configuration → System → Security → Security Service , and enable Enable Illegal Login Lock. Illegal Login Attempts and Locking Duration are configurable. Illegal Login Attempts When your login attempts with the wrong password reach the set times, the device is locked. Locking Duration The device releases the lock after the setting duration.
Network Camera User Manual Chapter 3 Live View It introduces the live view parameters, function icons and transmission parameters settings. 3.1 Live View Parameters The supported functions vary depending on the model. 3.1.1 Enable and Disable Live View This function is used to quickly enable or disable live view of the channel. • Click • Click to start the live view. to stop the live view. 3.1.2 Adjust Aspect Ratio Steps 1. Click Live View. 2. Click to select the aspect ratio.
Network Camera User Manual - When you access the device via Internet Explorer, you can select Webcomponents or QuickTime. - When you access the device via the other browsers, you can select Webcomponents, QuickTime, VLC or MJPEG. 3.1.5 Window Division • • • • refers to 1 × 1 window division. refers to 2 × 2 window division. refers to 3 × 3 window division. refers to 4 × 4 window division. 3.1.6 Light Click to turn on or turn off the illuminator. 3.1.
Network Camera User Manual Note • If the device cannot focus with auxiliary focus, you can use Lens Initialization , then use auxiliary focus again to make the image clear. • If auxiliary focus cannot help the device focus clearly, you can use manual focus. 3.1.10 Lens Initialization Lens initialization is used on the device equipped with motorized lens. The function can reset lens when long time zoom or focus results in blurred image. This function varies according to different models.
Network Camera User Manual Zoom • Click • Click , and the lens zooms in. , and the lens zooms out. Focus • Click • Click , then the lens focuses far and the distant object gets clear. , then the lens focuses near and the nearby object gets clear. PTZ Speed • Slide to adjust the speed of the pan/tilt movement. Iris • When the image is too dark, click to enlarge the iris. • When the image is too bright, click to stop down the iris.
Network Camera User Manual Steps 1. Go to Configuration → Local . 2. Set the transmission parameters as required. Protocol TCP TCP ensures complete delivery of streaming data and better video quality, yet the real-time transmission will be affected. It is suitable for the stable network environment. UDP UDP is suitable for the unstable network environment that does not demand high video fluency. MULTICAST MULTICAST is suitable for the situation that there are multiple clients.
Network Camera User Manual Before You Start Add the device to your client software and select NPQ protocol in client software before configuring the smooth streaming function. Be sure that the Bitrate Type is selected as Constant and the SVC is selected as OFF before enabling the function. Go to Configuration → Video/Audio → Video to set the parameters. Steps 1. Go to the settings page: Configuration → Network → Advanced Settings → Smooth Streaming . 2. Check Enable Smooth Streaming. 3.
Network Camera User Manual Chapter 4 Video and Audio This part introduces the configuration of video and audio related parameters. 4.1 Video Settings This part introduces the settings of video parameters, such as, stream type, video encoding, and resolution. Go to setting page: Configuration → Video/Audio → Video . 4.1.1 Stream Type For device supports more than one stream, you can specify parameters for each stream type. Main Stream The stream stands for the best stream performance the device supports.
Network Camera User Manual Note Up to 32 letters and symbols (except &, <, >, ', or ") are allowed for the stream name. 3. 4. 5. 6. Customize the stream parameters (resolution, frame rate, max. bitrate, video encoding). Optional: Add stream description as needed. Optional: If a custom stream is not needed, click to delete it. Click Save. 4.1.2 Video Type Select the content (video and audio) that should be contained in the stream. Video Only video content is contained in the stream.
Network Camera User Manual 4.1.6 Frame Rate The frame rate is to describe the frequency at which the video stream is updated and it is measured by frames per second (fps). A higher frame rate is advantageous when there is movement in the video stream, as it maintains image quality throughout. Note that higher frame rate requires higher bandwidth and larger storage space. 4.1.7 Video Encoding It stands for the compression standard the device adopts for video encoding.
Network Camera User Manual H.265+ H.265+ is an improved compression coding technology based on H.265. By enabling H.265+, you can estimate the HDD consumption by its maximum average bitrate. Compared to H.265, H.265+ reduces storage by up to 50% with the same maximum bitrate in most scenes. When H.265+ is enabled, Max. Average Bitrate is configurable. The device gives a recommended max. average bitrate by default. You can adjust the parameter to a higher value if the video quality is less satisfactory. Max.
Network Camera User Manual MJPEG Motion JPEG (M-JPEG or MJPEG) is a video compression format in which intraframe coding technology is used. Images in a MJPEG format is compressed as individual JPEG images. Profile This function means that under the same bitrate, the more complex the profile is, the higher the quality of the image is, and the requirement for network bandwidth is also higher. 4.1.8 Smoothing It refers to the smoothness of the stream.
Network Camera User Manual Note Select the fixed region that needs to be adjusted and drag the mouse to adjust its position. 5. Input the Region Name and ROI Level. 6. Click Save. Note The higher the ROI level is, the clearer the image of the detected region is. 7. Optional: Select other region No. and repeat the above steps if you need to draw multiple fixed regions. 4.2.
Network Camera User Manual 4.2.4 Set License Plate Tracking ROI When the license plate tracking ROI function is enabled and the license plate appears in the live picture, the image of the license plate is clearer than that of the surrounding area. Steps 1. Go to the ROI setting page: Configuration → Video/Audio → ROI . 2. Check Enable License Plate Tracking. 3. Select ROI Level in Dynamic Region. Note ROI level means the image quality enhancing level.
Network Camera User Manual 4.4.2 Audio Input Note • Connect the audio input device as required. • The audio input display varies with the device models. LineIn Set Audio Input to LineIn when the device connects to the audio input device with the high output power, such as MP3, synthesizer or active pickup. MicIn Set Audio Input to MicIn when the device connects to the audio input device with the low output power, such as microphone or passive pickup. 4.4.
Network Camera User Manual 2. Click 3. Click on the toolbar to enable two-way audio function of the camera. , disable the two-way audio function. 4.6 Display Settings It offers the parameter settings to adjust image features. Go to Configuration → Image → Display Settings . Click Default to restore settings. 4.6.1 Scene Mode There are several sets of image parameters predefined for different installation environments.
Network Camera User Manual Day/Night Switch Day/Night Switch function can provide color images in the day mode and turn on fill light in the night mode. Switch mode is configurable. Day The image is always in color. Night The image is black/white or colorful and the supplement light will be enabled to ensure clear live view image at night. Note Only certain device models support the supplement light and colorful image.
Network Camera User Manual Note • This function is only supported by certain device equipped with motorized lens. • The edge of image will be lost if this function is enabled. BLC If you focus on an object against strong backlight, the object will be too dark to be seen clearly. BLC (backlight compensation) compensates light to the object in the front to make it clear. If BLC mode is set as Custom, you can draw a red rectangle on the live view image as the BLC area.
Network Camera User Manual Set the DNR level to control the noise reduction degree. The higher level means stronger reduction degree. Expert Set the DNR level for both space DNR and time DNR to control the noise reduction degree. The higher level means stronger reduction degree. Defog You can enable the defog function when the environment is foggy and the image is misty. It enhances the subtle details so that the image appears clearer.
Network Camera User Manual 3. Click Save. 4.6.3 Video Standard Video standard is an ability of a video card or video display device that defines the amount of colors that are shown and the resolution. The two most common video standard used are NTSC and PAL. In NTSC, 30 frames are transmitted each second. Each frame is made up of 525 individual scan lines. In PAL, 25 frames are transmitted each second. Each frame is made up of 625 individual scan lines.
Network Camera User Manual Steps 1. Go to privacy mask setting page: Configuration → Image → Privacy Mask . 2. Check Enable Privacy Mask. 3. Click Draw Area. Drag the mouse in the live view to draw a closed area. Drag the corners of the area Adjust the size of the area. Drag the area Adjust the position of the area. Click Clear All 4. Click Stop Drawing. 5. Click Save. Clear all the areas you set. 4.9 Overlay Picture Overlay a customized picture on live view.
Network Camera User Manual Note • Only certain models support target cropping and the function varies according to different camera models. • Some functions may be disabled after enabling target cropping.
Network Camera User Manual Chapter 5 Video Recording and Picture Capture This part introduces the operations of capturing video clips and snapshots, playback, and downloading captured files. 5.1 Storage Settings This part introduces the configuration of several common storage paths. 5.1.1 Set New or Unencrypted Memory Card Before You Start Insert a new or unencrypted memory card to the device. For detailed installation, refer to Quick Start Guide of the device. Steps 1.
Network Camera User Manual Detect Memory Card Status The device detects the status of Hikvision memory card. You receive notifications when your memory card is detected abnormal. Before You Start The configuration page only appears when a Hikvision memory card is installed to the device. Steps 1. Go to Configuration → Storage → Storage Management → Memory Card Detection . 2. Click Status Detection to check the Remaining Lifespan and Health Status of your memory card.
Network Camera User Manual Note • Only admin user can set the R/W Lock. • The memory card can only be read and written when it is unlocked. • If the device, which adds a lock to a memory card, is restored to the factory settings, you can go to HDD Management to unlock the memory card. 4. Set Arming Schedule and Linkage Method. See Set Arming Schedule and Linkage Method Settings for details. 5. Click Save. 5.1.
Network Camera User Manual 3. Check Upload Picture to enable uploading snapshots to the FTP server. 4. Check Enable Automatic Network Replenishment. Note Upload to FTP/Memory Card/NAS in Linkage Method and Enable Automatic Network Replenishment should be both enabled simultaneously. 5. Click Test to verify the FTP server. 6. Click Save. 5.1.3 Set NAS Take network server as network disk to store the record files, captured images, etc. Before You Start Get the IP address of the network disk first. Steps 1.
Network Camera User Manual The device monitors the eMMC health status and turns off the eMMC when its status is poor. Otherwise, using a worn-out eMMC may lead to device boot failure. 5.1.5 Set Cloud Storage It helps to upload the captured pictures and data to the cloud. The platform requests picture directly from the cloud for picture and analysis. The function is only supported by certain models. Steps Caution If the cloud storage is enabled, the pictures are stored in the cloud video manager firstly. 1.
Network Camera User Manual Before You Start Select Trigger Recording in event settings for each record type except Continuous. See Event and Alarm for details. Steps 1. Go to Configuration → Storage → Schedule Settings → Record Schedule . 2. Check Enable. 3. Select a record type. Note The record type is vary according to different models. Continuous The video will be recorded continuously according to the schedule.
Network Camera User Manual Select the stream type for recording. Note When you select the stream type with higher bitrate, the actual time of the pre-record and post-record may be less than the set value. Recording Expiration The recordings are deleted when they exceed the expired time. The expired time is configurable. Note that once the recordings are deleted, they can not be recovered. 6. Click Save. 5.2.2 Record Manually Steps 1. Go to Configuration → Local . 2.
Network Camera User Manual 5.2.4 Playback and Download Video You can search, playback and download the videos stored in the local storage or network storage. Steps 1. Click Playback. 2. Set search condition and click Search. The matched video files showed on the timing bar. 3. Click to play the video files. - Click to clip video files. - Double click the live view image to play video files in full screen. Press ESC to exit full screen.
Network Camera User Manual Capture a picture when an event is triggered. 3. Set the Format, Resolution, Quality, Interval, and Capture Number. 4. Refer to Set Arming Schedule for configuring schedule time. 5. Click Save. 5.3.2 Capture Manually Steps 1. Go to Configuration → Local . 2. Set the Image Format and saving path to for snapshots. JPEG The picture size of this format is comparatively small, which is better for network transmission. BMP The picture is compressed with good quality. 3. Click Save. 4.
Network Camera User Manual 5.3.4 View and Download Picture You can search, view and download the pictures stored in the local storage or network storage. Steps 1. Click Picture. 2. Set search condition and click Search. The matched pictures showed in the file list. 3. Select the pictures then click Download to download them. Note Go to Configuration → Local , click Save snapshots when playback to change the saving path of pictures.
Network Camera User Manual Chapter 6 Event and Alarm This part introduces the configuration of events. The device takes certain response to triggered alarm. 6.1 Basic Event 6.1.1 Set Motion Detection It helps to detect the moving objects in the detection region and trigger the linkage actions. Steps 1. Go to Configuration → Event → Basic Event → Motion Detection . 2. Check Enable Motion Detection. 3. Optional: Highlight to display the moving object in the image in green.
Network Camera User Manual The system switches day/night mode automatically according to environment. It displays colored image at day and black and white image at night. Scheduled-Switch The system switches day/night mode according to the schedule. It switches to day mode during the set periods and switches to night mode during the other periods. Sensitivity The higher the value of sensitivity is, the more sensitive the motion detection is.
Network Camera User Manual 4. Click Draw Area. Click and drag the mouse on the live video, and then release the mouse to finish drawing one area. Stop Drawing Stop drawing one area. Clear All Clear all the areas. 5. Optional: You can set the parameters of multiple areas by repeating the above steps. 6.1.2 Set Video Tampering Alarm When the configured area is covered and cannot be monitored normally, the alarm is triggered and the device takes certain alarm response actions. Steps 1.
Network Camera User Manual 6. Click Save. 6.1.3 Set PIR Alarm A PIR (Passive Infrared) alarm is triggered when an intruder moves within the detector's field of view. The heat energy dissipated by a person, or any other warm blooded creature such as dogs, cats, etc., can be detected. Steps Note Only certain models support PIR alarm. 1. Go to Configuration → Advanced Configuration → Basic Event → PIR Alarm . 2. Check Enable PIR Alarm. 3. Refer to Set Arming Schedule for setting scheduled time.
Network Camera User Manual Before You Start Make sure the external alarm device is connected. See Quick Start Guide for cable connection. Steps 1. Go to Configuration → Event → Basic Event → Alarm Input . 2. Check Enable Alarm Input Handling. 3. Select Alarm Input NO. and Alarm Type from the dropdown list. Edit the Alarm Name. 4. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage method. 5. Click Copy to...
Network Camera User Manual Steps 1. Go to Configuration → Event → Basic Event → Vibration Detection . 2. Check Enable. 3. Drag the slider to set the detection sensitivity. You can also enter number to set the sensitivity. 4. Set the arming schedule. See Set Arming Schedule . 5. Set the linkage method. See Linkage Method Settings . 6. Click Save. Note The function is only supported by certain models. The actual display varies with models. 6.2 Smart Event Set smart events by the following instructions.
Network Camera User Manual Note • The lower the sensitivity is, the more significant the change should be to trigger the detection. • The sound intensity threshold refers to the sound intensity reference for the detection. It is recommended to set as the average sound intensity in the environment. The louder the environment sound, the higher the value should be. You can adjust it according to the real environment. Sudden Decrease of Sound Intensity Detection Detect sudden decrease of sound intensity.
Network Camera User Manual 3. Set the Sensitivity. The higher the value is, the more easily the change of scene can be detected. But the detection accuracy is reduced. 4. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage method. 5. Click Save. Note The function varies according to different models. 6.2.4 Set Face Detection It helps to detect the face in the detection region. If a face is detected, the device triggers the linkage actions. Steps 1.
Network Camera User Manual Steps 1. Go to Configuration → Event → Smart Event → Intrusion Detection . 2. Check Enable. 3. Select a Region. For the detection region settings, refer to Draw Area . 4. Set rules. Sensitivity Sensitivity stands for the percentage of the body part of an acceptable target that enters the pre-defined region. Sensitivity = 100 - S1/ST × 100. S1 stands for the target body part that goes across the pre-defined region. ST stands for the complete target body.
Network Camera User Manual 6.2.7 Set Line Crossing Detection It is used to detect objects crossing a pre-defined virtual line. If it occurs, the device can take linkage actions. Steps 1. Go to Configuration → Event → Smart Event → Line Crossing Detection . 2. Check Enable. 3. Select one Line and set the size filter. For the size filter settings, refer to Set Size Filter . 4. Click Draw Area and a line with an arrow appears in the live video. Drag the line to the location on the live video as desired. 5.
Network Camera User Manual Figure 6-4 Set Rule 6. Optional: You can set the parameters of multiple areas by repeating the above steps. 7. For the arming schedule settings, refer to Set Arming Schedule . For the linkage method settings, refer to Linkage Method Settings . 8. Click Save. 6.2.8 Set Region Entrance Detection It is used to detect objects entering a pre-defined virtual region from the outside place. If it occurs, the device can take linkage actions. Steps 1.
Network Camera User Manual Figure 6-5 Set Rule 5. Optional: You can set the parameters of multiple areas by repeating the above steps. 6. For the arming schedule settings, refer to Set Arming Schedule . For the linkage method settings, refer to Linkage Method Settings . 7. Click Save. 6.2.9 Set Region Exiting Detection It is used to detect objects exiting from a pre-defined virtual region. If it occurs, the device can take linkage actions. Steps 1.
Network Camera User Manual Figure 6-6 Set Rule 5. Optional: You can set the parameters of multiple areas by repeating the above steps. 6. For the arming schedule settings, refer to Set Arming Schedule . For the linkage method settings, refer to Linkage Method Settings . 7. Click Save. 6.2.10 Set Unattended Baggage Detection It is used to detect the objects left over in the pre-defined region. Linkage methods can be triggered after the object is left and stays in the region for a set time period. Steps 1.
Network Camera User Manual Figure 6-7 Set Rule 5. Optional: You can set the parameters of multiple areas by repeating the above steps. 6. For the arming schedule settings, refer to Set Arming Schedule . For the linkage method settings, refer to Linkage Method Settings . 7. Click Save. 6.2.11 Set Object Removal Detection It detects whether the objects are removed from the pre-defined detection region, such as the exhibits on display.
Network Camera User Manual 6. For the arming schedule settings, see Set Arming Schedule . For the linkage method settings, see Linkage Method Settings . 7. Click Save. Note The function is only supported by certain models. The actual display varies with the models. 6.2.12 Draw Area This section introduces the configuration of area. Steps 1. Click Draw Area. 2. Click on the live view to draw the boundaries of the detection region, and right click to complete drawing. 3. Click Save.
Network Camera User Manual Chapter 7 Network Settings 7.1 TCP/IP TCP/IP settings must be properly configured before you operate the device over network. IPv4 and IPv6 are both supported. Both versions can be configured simultaneously without conflicting to each other. Go to Configuration → Network → Basic Settings → TCP/IP for parameter settings. NIC Type Select a NIC (Network Interface Card) type according to your network condition. IPv4 Two IPv4 modes are available.
Network Camera User Manual Input IPv6 Address, IPv6 Subnet, IPv6 Default Gateway. Consult the network administrator for required information. MTU It stands for maximum transmission unit. It is the size of the largest protocol data unit that can be communicated in a single network layer transaction. The valid value range of MTU is 1280 to 1500. DNS It stands for domain name server. It is required if you need to visit the device with domain name. And it is also required for some applications (e.g.
Network Camera User Manual 7.1.2 Multicast Discovery Check the Enable Multicast Discovery, and then the online network camera can be automatically detected by client software via private multicast protocol in the LAN. 7.2 SNMP You can set the SNMP network management protocol to get the alarm event and exception messages in network transmission. Before You Start Before setting the SNMP, you should download the SNMP software and manage to receive the device information via SNMP port. Steps 1.
Network Camera User Manual 7.4 Port Mapping By setting port mapping, you can access devices through the specified port. Before You Start When the ports in the device are the same as those of other devices in the network, refer to Port to modify the device ports. Steps 1. Go to Configuration → Network → Basic Settings → NAT . 2. Select the port mapping mode. Auto Port Mapping Manual Port Mapping 3. Click Save. Refer to Set Auto Port Mapping for detailed information.
Network Camera User Manual 7.4.3 Set Port Mapping on Router The following settings are for a certain router. The settings vary depending on different models of routers. Steps 1. Select the WAN Connection Type. 2. Set the IP Address, Subnet Mask and other network parameters of the router. 3. Go to Forwarding → Virtual Severs , and input the Port Number and IP Address. 4. Click Save.
Network Camera User Manual Caution Do not modify the default port parameters at will, otherwise the device may be inaccessible. Go to Configuration → Network → Basic Settings → Port for port settings. HTTP Port It refers to the port through which the browser accesses the device. For example, when the HTTP Port is modified to 81, you need to enter http://192.168.1.64:81 in the browser for login. HTTPS Port It refers to the port through which the browser accesses the device with certificate.
Network Camera User Manual Steps 1. Refer to TCP/IP to set DNS parameters. 2. Go to the DDNS settings page: Configuration → Network → Basic Settings → DDNS . 3. Check Enable DDNS and select DDNS type. DynDNS Dynamic DNS server is used for domain name resolution. NO-IP NO-IP server is used for domain name resolution. 4. Input the domain name information, and click Save. 5. Check the device ports and complete port mapping.
Network Camera User Manual By Browsers Enter the WAN dynamic IP address in the browser address bar to access the device. By Client Software Add the WAN dynamic IP address to the client software. Refer to the client manual for details. Note The obtained IP address is dynamically assigned via PPPoE, so the IP address always changes after rebooting the camera. To solve the inconvenience of the dynamic IP, you need to get a domain name from the DDNS provider (e.g. DynDns.com).
Network Camera User Manual 7.8.2 Set Allowlist Add the mobile phone number of administrator to the allowlist in order to receive alarm message from the device. Steps 1. Go to allowlist settings page: Configuration → Advanced Configuration → Wireless Dial → Allowlist . 2. Check Enable SMS Alarm. 3. Click in the allowlist. 1) Input the mobile phone number to receive alarm message. 2) Check Reboot via SMS. 3) Select the certain events, and the mobile phone can receive the alarm message when the event happens.
Network Camera User Manual 1) Click Search. 2) Select a SSID, which should be the same as that of wireless router or AP. The parameters of the network is automatically shown in Wi-Fi. 3) Select the Network Mode as Manage. 4) Input the key to connect the wireless network. The key should be that of the wireless network connection you set on the router.
Network Camera User Manual Note • Complete certificate management before selecting server certificate. Refer to Certificate Management for detailed information. • When set up connection between the device and the client software, it is recommended to use Enhanced SDK Service and set the communication in Arming Mode to encrypt the data transmission. See the user manual of the client software for the arming mode settings. TLS (Transport Layer Security) The device offers TLS1.1 and TLS1.2.
Network Camera User Manual 7.13 Set Alarm Server The device can send alarms to destination IP address or host name through HTTP, HTTPS, or ISUP protocol. The destination IP address or host name should support HTTP, HTTP, or ISUP data transmission. Steps 1. Go to Configuration → Network → Advanced Settings → Alarm Server . 2. Enter Destination IP or Host Name, URL, and Port. 3. Optional: Check Enable to enable ANR. 4. Select Protocol. Note HTTP, HTTPS, and ISUP are selectable.
Network Camera User Manual • Visit https://appstore.hikvision.com/static/help/index.html to refer to the troubleshooting. • Visit https://appstore.hikvision.com/ , and click Installation Help at the upper right corner of the interface to refer to the troubleshooting. 2. Start the application and register for a Hik-Connect user account. 3. Log in after registration. 4. In the app, tap "+" on the upper-right corner and then scan the QR code of the camera to add the camera.
Network Camera User Manual Steps 1. Run SADP software. 2. Select a camera and enter Modify Network Parameters page. 3. Check Enable Hik-Connect. 4. Create a verification code or change the old verification code. Note The verification code is required when you add the camera to Hik-Connect service. 5. Click and read "Terms of Service" and "Privacy Policy". 6. Confirm the settings. 7.14.2 Set Up Hik-Connect Steps 1. Get and install Hik-Connect application by the following ways. - Visit https://appstore.
Network Camera User Manual Note If the QR code is missing or too blur to be recognized, you can also add the camera by inputting the camera's serial number. 5. Input the verification code of your camera. Note • The required verification code is the code you create or change when you enable Hik-Connect service on the camera. • If you forget the verification code, you can check the current verification code on Platform Access configuration page via web browser. 6.
Network Camera User Manual Chapter 8 Arming Schedule and Alarm Linkage Arming schedule is a customized time period in which the device performs certain tasks. Alarm linkage is the response to the detected certain incident or target during the scheduled time. 8.1 Set Arming Schedule Set the valid time of the device tasks. Steps 1. Click Arming Schedule. 2. Drag the time bar to draw desired valid time. Note Up to 8 periods can be configured for one day. 3. Adjust the time period.
Network Camera User Manual Manual Alarm You can trigger an alarm output manually. Steps 1. Set the manual alarm parameters. Alarm Output No. Select the alarm output No. according to the alarm interface connected to the external alarm device. Alarm Name Edit a name for the alarm output. Delay Select Manual. 2. Click Manual Alarm to enable manual alarm output. 3. Optional: Click Clear Alarm to disable manual alarm output.
Network Camera User Manual Refer to Set FTP to set the FTP server. Refer to Set NAS for NAS configuration. Refer to Set New or Unencrypted Memory Card for memory card storage configuration. 8.2.3 Send Email Check Send Email, and the device sends an email to the designated addresses with alarm information when an alarm event is detected. For email settings, refer to Set Email .
Network Camera User Manual 8.2.4 Notify Surveillance Center Check Notify Surveillance Center, the alarm information is uploaded to the surveillance center when an alarm event is detected. 8.2.5 Trigger Recording Check Trigger Recording, and the device records the video about the detected alarm event. For recording settings, refer to Video Recording and Picture Capture 8.2.
Network Camera User Manual For audible alarm output settings, refer to Set Audible Alarm Output . Note The function is only supported by certain camera models. Set Audible Alarm Output When the device detects targets in the detection area, audible alarm can be triggered as a warning. Steps 1. Go to Configuration → Event → Basic Event → Audible Alarm Output . 2. Select Sound Type and set related parameters. - Select Prompt and set the alarm times you need. - Select Warning and its contents.
Network Camera User Manual Chapter 9 System and Security It introduces system maintenance, system settings and security management, and explains how to configure relevant parameters. 9.1 View Device Information You can view device information, such as Device No., Model, Serial No. and Firmware Version. Enter Configuration → System → System Settings → Basic Information to view the device information. 9.2 Search and Manage Log Log helps locate and troubleshoot problems. Steps 1.
Network Camera User Manual 9.5 Export Diagnose Information Diagnose information includes running log, system information, hardware information. Go to Configuration → System → Maintenance → Upgrade & Maintenance . Check desired diagnose information and click Diagnose Information to export corresponding diagnose information of the device. 9.6 Reboot You can reboot the device via browser. Go to Configuration → System → Maintenance → Upgrade & Maintenance , and click Reboot. 9.
Network Camera User Manual Firmware Directory Locate the directory which the upgrade file belongs to. 3. Click Browse to select the upgrade file. 4. Click Upgrade. 9.9 View Open Source Software License Go to Configuration → System → System Settings → About Device , and click View Licenses. 9.10 Wiegand Note This function is only supported by certain camera models. Check Enable and select the protocol. The default protocol is SHA-1 26bit.
Network Camera User Manual 3. Click Manual Time Sync.. 4. Choose one time synchronization method. - Select Set Time, and manually input or select date and time from the pop-up calendar. - Check Sync. with computer time to synchronize the time of the device with that of the local PC. 5. Click Save. 9.12.2 Set NTP Server You can use NTP server when accurate and reliable time source is required. Before You Start Set up a NTP server or obtain NTP server information. Steps 1.
Network Camera User Manual 2. Check Enable DST. 3. Select Start Time, End Time and DST Bias. 4. Click Save. 9.13 Set RS-485 RS-485 is used to connect the device to external device. You can use RS-485 to transmit the data between the device and the computer or terminal when the communication distance is too long. Before You Start Connect the device and computer or termial with RS-485 cable. Steps 1. Go to Configuration → System → System Settings → RS-485 . 2. Set the RS-485 parameters.
Network Camera User Manual The device works with all the functions enabled. Low Consumption Real-Time Mode The device DSP works normally. It records the videos with the main stream at the half frame rate, and supports the remote login, preview and the configuration. Low Power Sleep When the device power is lower than Threshold of Low Power Sleep Mode, the device enters sleep mode. When the device power is recovered to 10% above the threshold, the device enters the user configuration mode.
Network Camera User Manual IR Mode IR light is enabled. White Light Mode White light is enabled. Mix Mode Both IR light and white light are enabled. Off Supplement light is disabled. Brightness Adjustment Mode Auto The brightness adjusts according to the actual environment automatically. Manual You can drag the slider or set value to adjust the brightness. 9.16.2 Heater You can enable heater to remove fog around the lens of the device.
Network Camera User Manual MD5, SHA256 and MD5/SHA256 encrypted algorithm in RTSP authentication. If you enable the digest algorithm except for MD5, the third-party platform might not be able to log in to the device or enable live view because of compatibility. The encrypted algorithm with high strength is recommended. WEB Authentication Digest and digest/basic are supported, which means authentication information is needed when WEB request is sent to the device.
Network Camera User Manual 9.17.3 Set HTTPS HTTPS is a network protocol that enables encrypted transmission and identity authentication, which improves the security of remote access. Steps 1. Go to Configuration → Network → Advanced Settings → HTTPS . 2. Check Enable to access the camera via HTTP or HTTPS protocol. 3. Check Enable HTTPS Browsing to access the camera only via HTTPS protocol. 4. Select the Server Certificate. 5. Click Save.
Network Camera User Manual Protocol EAP-LEAP, EAP-TLS, and EAP-MD5 are selectable EAP-LEAP and EAP-MD5 If you use EAP-LEAP or EAP-MD5, the authentication server must be configured. Register a user name and password for 802.1X in the server in advance. Input the user name and password for authentication. EAP-TLS If you use EAP-TLS, input Identify, Private Key Password, and upload CA Certificate, User Certificate and Private Key.
Network Camera User Manual Go to Configuration → System → Security → Advanced Security . Check Security Reinforcement, and click Save. 9.17.9 SSH Secure Shell (SSH) is a cryptographic network protocol for operating network services over an unsecured network. The SSH function is disabled by default. Caution Use the function with caution. The security risk of device internal information leakage exists when the function is enabled. 9.
Network Camera User Manual Steps 1. Click Create Certificate Request. 2. Enter the related information. 3. Click OK. 9.18.3 Import Certificate Steps 1. Click Import. 2. Click Create Certificate Request. 3. Enter the Certificate ID. 4. Click Browser to select the desired server/client certificate. 5. Select the desired import method and enter the required information. 6. Click OK. 7.
Network Camera User Manual 4. Select the desired import method and enter the required information. 5. Click OK. Note Up to 16 certificates are allowed. 9.18.6 Enable Certificate Expiration Alarm Steps 1. Check Enable Certificate Expiration Alarm. If enabled, you will receive an email or the camera links to the surveillance center that the certificate will expire soon, or is expired or abnormal. 2. Set the Remind Me Before Expiration (day), Alarm Frequency (day) and Detection Time (hour).
Network Camera User Manual The administrator has the authority to all operations and can add users and operators and assign permission. User Users can be assigned permission of viewing live video, setting PTZ parameters, and changing their own passwords, but no permission for other operations. Operator Operators can be assigned all permission except for operations on the administrator and creating accounts. Modify Select a user and click Modify to change the password and permission.
Network Camera User Manual Chapter 10 Allocate VCA Resource VCA resource offers you options to enable certain VCA functions according to actual needs. It helps allocate more resources to the desired functions. Steps 1. Go to Configuration → System → System Settings → VCA Resource . 2. Select desired VCA function. 3. Save the settings. Note Some VCA functions are mutually exclusive. When certain function or functions are selected and saved, others will not be hidden. 10.
Network Camera User Manual Note Only 1 license plate can be captured at one time for each lane. 6. Select Region and Country/Region. 7. Select the license plate information upload mode. Entrance/Exit The license plate information of the detected vehicle will be uploaded when the vehicle passes the detection area and triggers the detection in entrance/ exit.
Network Camera User Manual Steps 1. Go to Configuration → Road Traffic → Detection Configuration , and select Mixed-traffic Detection as detection type. 2. Check Enable. 3. Select the lane number. 4. Select Region and Country/Region. 5. Set arming schedule and linkage method. For the arming schedule settings, refer to Set Arming Schedule . For the linkage method settings, refer to Linkage Method Settings . 6. Click Save. 10.1.
Network Camera User Manual Steps 1. Click Browse to open the PC local directory. 2. Find the blocklist & allowlist file and click to select it. Click Open to confirm. Note • The file to import should corresponds with the file template that is required by the camera. You are recommended to export an empty blocklist & allowlist file from the camera as the template and fill in the content. • The file should be in the .xls format and the cell format should be Text. 3. 4. 5. 6. 7.
Network Camera User Manual 6. Click to draw the detection area you want the face capture to take effect. Draw area by leftclicking end-points in the live view window, and right-clicking to finish the area drawing. It is recommended that the drawn area occupies 1/2 to 2/3 of the live view image. 7. For the arming schedule settings, refer to Set Arming Schedule . For the linkage method settings, refer to Linkage Method Settings . 8. Click Save. 9.
Network Camera User Manual You can check desired items and adjust their order to display on captured pictures by The content of Device No. and Camera Info should be on the same page. . 10.2.3 Face Capture Algorithms Parameters It is used to set and optimize the parameters of the algorithm library for face capture. Go to Configuration → Face Capture → Advanced Configuration → Parameters . Face Capture Version It lists the version of the algorithms library.
Network Camera User Manual The reference brightness of a face in the face exposure mode. If a face is detected, the camera adjusts the face brightness according to the value you set. The higher the value, the brighter the face is. Minimum Duration The minimum duration of the camera exposures the face. Note If the face exposure is enabled, please make sure the WDR function is disabled, and the manual iris is selected.
Network Camera User Manual Chapter 11 Smart Display It can display the captured pictures when enabling smart functions. Note The function is only supported by certain device models. Layout Preview Click and select Layout Preview. Select the contents according to your needs. When you select real-time analysis, you can select the contents only for real-time analysis. Detection Attribute Click and select Detection Attribute.
Network Camera User Manual Chapter 12 EPTZ EPTZ (Electronic PTZ) is a high-resolution function that digitally zooms and pans into portions of the image, with no physical camera movement. If you want to use the EPTZ function, make sure you have select the Fourth Stream in the live view. Fourth stream and EPTZ should be both enabled simultaneously. Note The function is only supported by certain device models. 12.1 Patrol Steps 1. Go to Configuration → EPTZ . 2. Check Enable EPTZ. 3. Check Fourth Stream. 4.
Network Camera User Manual Sensitivity It stands for the percentage of the body part of an acceptable target that is tracked. Sensitivity = 100 - S1/ST × 100. S1 stands for the target body part that enters the pre-defined area. ST stands for the complete target body. The higher the value of sensitivity is, the more easily the target can be tracked. 8. Click Save.
Network Camera User Manual Appendix A. Device Command Scan the following QR code to get device common serial port commands. Note that the command list contains the commonly used serial port commands for all Hikvision network cameras.
Network Camera User Manual Appendix B. Device Communication Matrix Scan the following QR code to get device communication matrix. Note that the matrix contains all communication ports of Hikvision network cameras.
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