Network Camera User Manual
Network Camera User Manual Initiatives on the Use of Video Products Thank you for choosing Hikvision products. Technology affects every aspect of our life. As a high-tech company, we are increasingly aware of the role technology plays in improving business efficiency and quality of life, but at the same time, the potential harm of its improper usage. For example, video products are capable of recording real, complete and clear images. This provides a high value in retrospect and preserving real-time facts.
Network Camera User Manual ● control, selecting a suitable network environment (the Internet or Intranet) where video products are connected, establishing and constantly optimizing network security. Video products have made great contributions to the improvement of social security around the world, and we believe that these products will also play an active role in more aspects of social life.
Network Camera User Manual Legal Information ©2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. About this Manual The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons.
Network Camera User Manual DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER PREVAILS.
Network Camera User Manual Contents Chapter 1 Device Activation and Accessing ................................................................................. 1 1.1 Activate Device ...................................................................................................................... 1 1.1.1 Activate via SADP .......................................................................................................... 1 1.1.2 Activate Camera via iVMS-4200 .......................................
Network Camera User Manual 2.6.8 Set Privacy Mask ......................................................................................................... 35 2.6.9 Overlay Picture ............................................................................................................ 35 2.6.10 Set Target Cropping ................................................................................................... 36 2.7 Video Recording and Picture Capture .................................................
Network Camera User Manual 2.11.1 View Device Information ........................................................................................... 76 2.11.2 Search and Manage Log ............................................................................................ 77 2.11.3 Simultaneous Login ................................................................................................... 77 2.11.4 Import and Export Configuration File .............................................................
Network Camera User Manual 2.14.2 Auto-Tracking .......................................................................................................... 100 2.15 Image Stitching ................................................................................................................ 100 Appendix A. FAQ ..................................................................................................................... 102 Appendix B. Device Command ..................................................
Network Camera User Manual Chapter 1 Device Activation and Accessing To protect the security and privacy of the user account and data, you should set a login password to activate the device when access the device via network. Note Refer to the user manual of the software client for the detailed information about the client software activation. 1.1 Activate Device The device needs to be activated by setting a strong password before use. This part introduces activation using different client tools. 1.1.
Network Camera User Manual Status of the device becomes Active after successful activation. 5. Modify IP address of the device. 1) Select the device. 2) Change the device IP address to the same subnet as your computer by either modifying the IP address manually or checking Enable DHCP. 3) Input the admin password and click Modify to activate your IP address modification. 1.1.2 Activate Camera via iVMS-4200 iVMS-4200 is a PC client to manage and operate your devices.
Network Camera User Manual Caution STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product. 6. Click OK to start activation.
Network Camera User Manual 1.2 Access Camera This part introduces how to access the camera via Web browser or client software. 1.2.1 Access Camera via Web Browser Before You Start Check the system requirement to confirm that the operating computer and web browser meets the requirements. Table 1-1 System Requirement Operating System Microsoft Windows XP and above version, Mac OS X 10.8 and above version CPU 3.
Network Camera User Manual Plug-in Installation Certain operation systems and web browser may restrict the display and operation of the camera function. You should install plug-in or complete certain settings to ensure normal display and operation. For detailed restricted function, refer to the actual device. Operating System Windows Web Browser ● ● ● ● ● Mac OS ● ● ● Operation Internet Explorer 8+ Follow pop-up prompts to Google Chrome 57 and complete plug-in installation.
Network Camera User Manual Note When you need to reset the password, make sure that the device and the PC are on the same network segment. Security Question You can set the account security during the activation. Or you can go to Configuration → System → User Management , click Account Security Settings, select the security question and input your answer. You can click Forget Password and answer the security question to reset the admin password when access the device via browser.
Network Camera User Manual Steps 1. Get and install Hik-Connect application by the following ways. - Visit https://appstore.hikvision.com to download the application according to your mobile phone system. - Visit the official site of our company. Then go to Support → Tools → Hikvision App Store . - Scan the QR code below to download the application. Note If errors like "Unknown app" occur during the installation, solve the problem in two ways. ● Visit https://appstore.hikvision.com/static/help/index.
Network Camera User Manual 2. Enter platform access configuration interface. Configuration → Network → Advanced Settings → Platform Access 3. Select Hik-Connect as the Platform Access Mode. 4. Check Enable. 5. Click and read "Terms of Service" and "Privacy Policy" in pop-up window. 6. Create a verification code or change the old verification code for the camera. Note The verification code is required when you add the camera to Hik-Connect service. 7. Save the settings.
Network Camera User Manual Note If errors like "Unknown app" occur during the installation, solve the problem in two ways. ● Visit https://appstore.hikvision.com/static/help/index.html to refer to the troubleshooting. ● Visit https://appstore.hikvision.com/ , and click Installation Help at the upper right corner of the interface to refer to the troubleshooting. 2. Start the application and register for a Hik-Connect user account. 3. Log in after registration. Add Camera to Hik-Connect Steps 1.
Network Camera User Manual Initialize Memory Card via Hik-Connect Memory card requires initialization before saving camera recordings and pictures. Steps 1. Check the memory card status by tapping on Storage Status in the device settings interface. 2. If the memory card status displays as Uninitialized, tap to initialize it. The status will change to Normal after the successful initialization. Result You can then start recording any event triggered video in the camera such as motion detection.
Network Camera User Manual Chapter 2 Network Camera Configuration Enter a short description of your concept here (optional). This is the start of your concept. 2.1 Update Firmware For better user experience, we recommend you to update your device to the latest firmware asap. Please get the latest firmware package from the official website or the local technical expert. For more information, please visit the official website: https://www.hikvision.com/en/support/ download/firmware/ .
Network Camera User Manual Electricity ● ● ● ● ● ● ● ● ● ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. The equipment shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the equipment. Provide a surge suppressor at the inlet opening of the equipment under special conditions such as the mountain top, iron tower, and forest.
Network Camera User Manual Fire Prevention ● ● No naked flame sources, such as lighted candles, should be placed on the equipment. The serial port of the equipment is used for debugging only. Hot Surface Prevention ● CAUTION: Hot parts! Burned fingers when handling the parts. Wait one-half hour after switching off before handling parts. This sticker is to indicate that the marked item can be hot and should not be touched without taking care.
Network Camera User Manual Maintenance ● ● ● If the product does not work properly, please contact your dealer or the nearest service center. We shall not assume any responsibility for problems caused by unauthorized repair or maintenance. A few device components (e.g., electrolytic capacitor) require regular replacement. The average lifespan varies, so periodic checking is recommended. Contact your dealer for details.
Network Camera User Manual Operating System Microsoft Windows XP SP1 and above version CPU 2.0 GHz or higher RAM 1G or higher Display 1024×768 resolution or higher Web Browser For the details, see Plug-in Installation 2.5 Live View It introduces the live view parameters, function icons and transmission parameters settings. 2.5.1 Live View Parameters The supported functions vary depending on the model.
Network Camera User Manual Select the Third-Party Plug-in When the live view cannot display via certain browsers, you can change the plug-in for live view according to the browser. Steps 1. Click Live View. to select the plug-in. 2. Click - When you access the device via Internet Explorer, you can select Webcomponents or QuickTime. - When you access the device via the other browsers, you can select Webcomponents, QuickTime, VLC or MJPEG. Window Division ● ● ● ● refers to 1 × 1 window division.
Network Camera User Manual Auxiliary Focus It is used for motorized device. It can improve the image if the device cannot focus clearly. For the device that supports ABF, adjust the lens angle, then focus and click ABF button on the device. The device can focus clearly. Click to focus automatically. ● ● Note If the device cannot focus with auxiliary focus, you can use Lens Initialization , then use auxiliary focus again to make the image clear.
Network Camera User Manual Lens Parameters Adjustment It is used to adjust the lens focus, zoom and iris. Zoom ● ● Click Click , and the lens zooms in. , and the lens zooms out. Focus ● ● Click Click , then the lens focuses far and the distant object gets clear. , then the lens focuses near and the nearby object gets clear. PTZ Speed ● Slide to adjust the speed of the pan/tilt movement. Iris ● ● When the image is too dark, click to enlarge the iris.
Network Camera User Manual 2.5.2 Set Transmission Parameters The live view image may be displayed abnormally according to the network conditions. In different network environments, you can adjust the transmission parameters to solve the problem. Steps 1. Go to Configuration → Local . 2. Set the transmission parameters as required. Protocol TCP TCP ensures complete delivery of streaming data and better video quality, yet the real-time transmission will be affected.
Network Camera User Manual 2.5.3 Set Smooth Streaming It is a function to tackle the latency and network congestion caused by unstable network condition, and keep the live view stream on the web browser or the client software smooth. Before You Start Add the device to your client software and select NPQ protocol in client software before configuring the smooth streaming function. Be sure that the Bitrate Type is selected as Constant and the SVC is selected as OFF before enabling the function.
Network Camera User Manual 4. Save the settings. 2.6 Video and Audio This part introduces the configuration of video and audio related parameters. 2.6.1 Video Settings This part introduces the settings of video parameters, such as, stream type, video encoding, and resolution. Go to setting page: Configuration → Video/Audio → Video . Stream Type For device supports more than one stream, you can specify parameters for each stream type.
Network Camera User Manual Note Up to 32 letters and symbols (except &, <, >, ', or ") are allowed for the stream name. 3. Customize the stream parameters (resolution, frame rate, max. bitrate, video encoding). 4. Optional: Add stream description as needed. to delete it. 5. Optional: If a custom stream is not needed, click 6. Click Save. Video Type Select the content (video and audio) that should be contained in the stream. Video Only video content is contained in the stream.
Network Camera User Manual Frame Rate The frame rate is to describe the frequency at which the video stream is updated and it is measured by frames per second (fps). A higher frame rate is advantageous when there is movement in the video stream, as it maintains image quality throughout. Note that higher frame rate requires higher bandwidth and larger storage space. Video Encoding It stands for the compression standard the device adopts for video encoding.
Network Camera User Manual H.265+ H.265+ is an improved compression coding technology based on H.265. By enabling H.265+, you can estimate the HDD consumption by its maximum average bitrate. Compared to H.265, H.265+ reduces storage by up to 50% with the same maximum bitrate in most scenes. When H.265+ is enabled, Max. Average Bitrate is configurable. The device gives a recommended max. average bitrate by default. You can adjust the parameter to a higher value if the video quality is less satisfactory. Max.
Network Camera User Manual MJPEG Motion JPEG (M-JPEG or MJPEG) is a video compression format in which intraframe coding technology is used. Images in a MJPEG format is compressed as individual JPEG images. Profile This function means that under the same bitrate, the more complex the profile is, the higher the quality of the image is, and the requirement for network bandwidth is also higher. Smoothing It refers to the smoothness of the stream.
Network Camera User Manual Note Select the fixed region that needs to be adjusted and drag the mouse to adjust its position. 5. Input the Region Name and ROI Level. 6. Click Save. Note The higher the ROI level is, the clearer the image of the detected region is. 7. Optional: Select other region No. and repeat the above steps if you need to draw multiple fixed regions.
Network Camera User Manual Set License Plate Tracking ROI When the license plate tracking ROI function is enabled and the license plate appears in the live picture, the image of the license plate is clearer than that of the surrounding area. Steps 1. Go to the ROI setting page: Configuration → Video/Audio → ROI . 2. Check Enable License Plate Tracking. 3. Select ROI Level in Dynamic Region. Note ROI level means the image quality enhancing level.
Network Camera User Manual LineIn Set Audio Input to LineIn when the device connects to the audio input device with the high output power, such as MP3, synthesizer or active pickup. MicIn Set Audio Input to MicIn when the device connects to the audio input device with the low output power, such as microphone or passive pickup. Audio Output Note Connect the audio output device as required. It is a switch of the device audio output. When it is disabled, all the device audio cannot output.
Network Camera User Manual 2.6.6 Display Settings It offers the parameter settings to adjust image features. Go to Configuration → Image → Display Settings . Click Default to restore settings. Scene Mode There are several sets of image parameters predefined for different installation environments. Select a scene according to the actual installation environment to speed up the display settings.
Network Camera User Manual Auto The device focuses automatically as the scene changes. If you cannot get a well-focused image under auto mode, reduce light sources in the image and avoid flashing lights. Semi-auto The device focuses once after the PTZ and lens zooming. If the image is clear, the focus does not change when the scene changes. Manual You can adjust the focus manually on the live view page.
Network Camera User Manual Enabling this function can change the effective range of monitoring in the vertical direction. Lens Distortion Correction For device equipped with motorized lens, image may appear distorted to some extent. Enable this function to correct the distortion. ● ● Note This function is only supported by certain device equipped with motorized lens. The edge of image will be lost if this function is enabled.
Network Camera User Manual HLC When the bright area of the image is over-exposed and the dark area is under-exposed, the HLC (High Light Compression) function can be enabled to weaken the bright area and brighten the dark area, so as to achieve the light balance of the overall picture. White Balance White balance is the white rendition function of the camera. It is used to adjust the color temperature according to the environment.
Network Camera User Manual Figure 2-4 DNR Defog You can enable the defog function when the environment is foggy and the image is misty. It enhances the subtle details so that the image appears clearer. Figure 2-5 Defog EIS Increase the stability of video image by using jitter compensation technology. Mirror When the live view image is the reverse of the actual scene, this function helps to display the image normally. Select the mirror mode as needed.
Network Camera User Manual Note The video recording will be shortly interrupted when the function is enabled. Image Parameters Switch The device automatically switches image parameters in set time periods. Go to image parameters switch setting page: Configuration → Image → Image Parameters Switch , and set parameters as needed. Set Switch Switch the image parameters to the scene automatically in certain time periods. Steps 1. Check Enable. 2.
Network Camera User Manual Go to OSD setting page: Configuration → Image → OSD Settings . Set the corresponding parameters, and click Save to take effect. Character Set Select character set for displayed information. If Korean is required to displayed on screen, select EUC-KR. Otherwise, select GBK. Displayed Information Set camera name, date, week, and their related display format. Text Overlay Set customized overlay text on image.
Network Camera User Manual The picture with a red rectangle will appear in live view after successfully uploading. 3. Check Enable Picture Overlay. 4. Drag the picture to adjust its position. 5. Click Save. 2.6.10 Set Target Cropping You can crop the image, transmit and save only the images of the target area to save transmission bandwidth and storage. Steps 1. Go to Configuration → Video/Audio → Target Cropping . 2. Check Enable Target Cropping and set Third Stream as the Stream Type.
Network Camera User Manual Before You Start Insert the memory card to the camera. For detailed installation, refer to Quick Start Guide of the camera. Steps 1. Go to storage management setting page: Configuration → Storage → Storage Management → HDD Management . 2. Select the memory card, and click Format to start initializing the memory card. The Status of memory card turns to Normal from Uninitialized, which means the memory card can be used normally. 3. Optional: Define the Quota of the memory card.
Network Camera User Manual If you use the memory card on the device that locks it, unlocking will be done automatically and no unlocking procedures are required on the part of users. ● If you use the memory card (with a lock) on a different device, you can go to HDD Management to unlock the memory card manually. Select the memory card, and click Unlock. Enter the correct password to unlock it. - Remove the Lock a. Select the Lock Switch as OFF. b. Enter the password in Password Settings. c. Click Save.
Network Camera User Manual For better picture management, you can set the picture filing interval from 1 day to 30 days. Pictures captured in the same time interval will be saved in one folder named after the beginning date and ending date of the time interval. Picture Name Set the naming rule for captured pictures. You can choose Default in the drop-down list to use the default rule, that is, IP address_channel number_capture time_event type.jpg (e.g., 10.11.37.189_01_20150917094425492_FACE_DETECTION.jpg).
Network Camera User Manual eMMC Protection It is to automatically stop the use of eMMC as a storage media when its health status is poor. Note The eMMC protection is only supported by certain device models with an eMMC hardware. Go to Configuration → System → Maintenance → System Service for the settings. eMMC, short for embedded multimedia card, is an embedded non-volatile memory system. It is able to store the captured images or videos of the device.
Network Camera User Manual 2.7.2 Video Recording This part introduces the operations of manual and scheduled recording, playback, and downloading recorded files. Record Automatically This function can record video automatically during configured time periods. Before You Start Select Trigger Recording in event settings for each record type except Continuous. See Event and Alarm for details. Steps 1. Go to Configuration → Storage → Schedule Settings → Record Schedule . 2. Check Enable. 3.
Network Camera User Manual Overwrite Enable Overwrite to overwrite the video records when the storage space is full. Otherwise the camera cannot record new videos. Pre-record The time period you set to record before the scheduled time. Post-record The time period you set to stop recording after the scheduled time. Stream Type Select the stream type for recording. Note When you select the stream type with higher bitrate, the actual time of the pre-record and post-record may be less than the set value.
Network Camera User Manual ● ● ● Note If the lite storage is enabled, unformatted memory card will be formatted automatically. The displayed available space of the memory card is assigned by default according to Percentage of Record in Storage → Storage Management → Quota . You can adjust it as required. Only certain device models support the function. Playback and Download Video You can search, playback and download the videos stored in the local storage or network storage. Steps 1. Click Playback. 2.
Network Camera User Manual Steps 1. Go to Configuration → Storage → Schedule Settings → Capture → Capture Parameters . 2. Set the capture type. Timing Capture a picture at the configured time interval. Event-Triggered Capture a picture when an event is triggered. 3. Set the Format, Resolution, Quality, Interval, and Capture Number. 4. Refer to Set Arming Schedule for configuring schedule time. 5. Click Save. Capture Manually Steps 1. Go to Configuration → Local . 2.
Network Camera User Manual Result The device will wake up at the set sleep capture interval, and capture pictures and upload them. View and Download Picture You can search, view and download the pictures stored in the local storage or network storage. Steps 1. Click Picture. 2. Set search condition and click Search. The matched pictures showed in the file list. 3. Select the pictures then click Download to download them.
Network Camera User Manual 6. Click Save. Expert Mode You can configure different motion detection parameters for day and night according to the actual needs. Steps 1. Select Expert Mode in Configuration. 2. Set parameters of expert mode. Scheduled Image Settings OFF Image switch is disabled. Auto-Switch The system switches day/night mode automatically according to environment. It displays colored image at day and black and white image at night.
Network Camera User Manual Figure 2-6 Set Rules Stop Drawing Finish drawing one area. Clear All Delete all the areas. 4. Click Save. 5. Optional: Repeat above steps to set multiple areas. Normal Mode You can set motion detection parameters according to the device default parameters. Steps 1. Select normal mode in Configuration. 2. Set the sensitivity of normal mode. The higher the value of sensitivity is, the more sensitive the motion detection is.
Network Camera User Manual Set Video Tampering Alarm When the configured area is covered and cannot be monitored normally, the alarm is triggered and the device takes certain alarm response actions. Steps 1. Go to Configuration → Event → Basic Event → Video Tampering . 2. Check Enable. 3. Set the Sensitivity. The higher the value is, the easier to detect the area covering. 4. Click Draw Area and drag the mouse in the live view to draw the area. Stop Drawing Finish drawing.
Network Camera User Manual Set PIR Alarm A PIR (Passive Infrared) alarm is triggered when an intruder moves within the detector's field of view. The heat energy dissipated by a person, or any other warm blooded creature such as dogs, cats, etc., can be detected. Steps Note Only certain models support PIR alarm. 1. Go to Configuration → Advanced Configuration → Basic Event → PIR Alarm . 2. Check Enable PIR Alarm. 3. Refer to Set Arming Schedule for setting scheduled time.
Network Camera User Manual 2. Check Enable Alarm Input Handling. 3. Select Alarm Input NO. and Alarm Type from the dropdown list. Edit the Alarm Name. 4. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage method. 5. Click Copy to... to copy the settings to other alarm input channels. 6. Click Save. Set Video Quality Diagnosis When the video quality of the device is abnormal and the alarm linkage is set, the alarm will be triggered automatically.
Network Camera User Manual 5. Set the linkage method. See Linkage Method Settings . 6. Click Save. Note The function is only supported by certain models. The actual display varies with models. 2.8.2 Smart Event Set smart events by the following instructions. ● ● Note For certain device models, you need to enable the smart event function on VCA Resource page first to show the function configuration page. The function varies according to different models.
Network Camera User Manual 4. Click Save. Note The function is only supported by certain models. The actual function varies according to different models. Set Defocus Detection The blurred image caused by lens defocus can be detected. If it occurs, the device can take linkage actions. Steps 1. Go to Configuration → Event → Smart Event → Defocus Detection . 2. Check Enable. 3. Set Sensitivity. The higher the value is, the more easily the defocus image can trigger the alarm.
Network Camera User Manual Set Face Detection It helps to detect the face in the detection region. If a face is detected, the device triggers the linkage actions. Steps 1. Go to Configuration → Event → Smart Event → Face Detection . 2. Check Enable Face Detection. 3. Optional: Highlight to display the face in the image. 1) Check Enable Dynamic Analysis For Face Detection. 2) Go to Configuration → Local , set Rules to Enable. 4. Set Sensitivity.
Network Camera User Manual 4. Set the minimum size and the maximum size for the target to improve detection accuracy. Only targets whose size are between the maximum size and the minimum size trigger the detection. For the detail settings, refer to Set Size Filter . 5. Set rules. Sensitivity Sensitivity stands for the percentage of the body part of an acceptable target that enters the predefined region. Sensitivity = 100 - S1/ST × 100.
Network Camera User Manual 2. Check Enable. 3. Select one Line and set the size filter. For the size filter settings, refer to Set Size Filter . 4. Click Draw Area and a line with an arrow appears in the live video. Drag the line to the location on the live video as desired. 5. Set rules. Direction It stands for the direction from which the object goes across the line. A<->B: The object going across the line from both directions can be detected and alarms are triggered.
Network Camera User Manual 8. Click Save. Set Region Entrance Detection It is used to detect objects entering a predefined virtual region from the outside place. If it occurs, the device can take linkage actions. Before You Start ● Go to VCA → VCA Resource , and select Smart Event. ● For the device supporting HEOP, go to VCA → APP to import and enable Smart Event. Steps 1. Go to VCA → Smart Event → Region Entrance Detection . 2. Check Enable. 3. Select a Region.
Network Camera User Manual Figure 2-10 Set Rule 6. Optional: You can set the parameters of multiple areas by repeating the above steps. 7. For the arming schedule settings, refer to Set Arming Schedule . For the linkage method settings, refer to Linkage Method Settings . 8. Click Save. Set Region Exiting Detection It is used to detect objects exiting from a predefined virtual region. If it occurs, the device can take linkage actions. Before You Start ● Go to VCA → VCA Resource , and select Smart Event.
Network Camera User Manual It stands for the percentage of the body part of an acceptable target that goes across the predefined region. Sensitivity = 100 - S1/ST × 100. S1 stands for the target body part that goes across the predefined region. ST stands for the complete target body. The higher the value of sensitivity is, the more easily the alarm can be triggered. Detection Target Human and vehicle are available.
Network Camera User Manual 3. Select one Region. For the detection region settings, refer to Draw Area . 4. Set rules. Sensitivity Sensitivity stands for the percentage of the body part of an acceptable target that enters the pre-defined region. Sensitivity = 100 - S1/ST × 100. S1 stands for the target body part that goes across the pre-defined region. ST stands for the complete target body. The higher the value of sensitivity is, the more easily the alarm can be triggered.
Network Camera User Manual 3. Select a Region. For the region settings, see Draw Area . 4. Set the rule. Sensitivity It stands for the percentage of the body part of an acceptable target that leaves the pre-defined region. Sensitivity = 100 – S1/ST*100 S1 stands for the target body part that leaves the pre-defined region. ST stands for the complete target body.
Network Camera User Manual 2. Click Min. Size, and drag the mouse in the live view to draw the minimum target size. 3. Click Save. 2.9 Network Settings 2.9.1 TCP/IP TCP/IP settings must be properly configured before you operate the device over network. IPv4 and IPv6 are both supported. Both versions can be configured simultaneously without conflicting to each other. Go to Configuration → Network → Basic Settings → TCP/IP for parameter settings.
Network Camera User Manual The IPv6 address is assigned by the server, router, or gateway. Manual Input IPv6 Address, IPv6 Subnet, IPv6 Default Gateway. Consult the network administrator for required information. MTU It stands for maximum transmission unit. It is the size of the largest protocol data unit that can be communicated in a single network layer transaction. The valid value range of MTU is 1280 to 1500. DNS It stands for domain name server.
Network Camera User Manual Multicast Discovery Check the Enable Multicast Discovery, and then the online network camera can be automatically detected by client software via private multicast protocol in the LAN. 2.9.2 SNMP You can set the SNMP network management protocol to get the alarm event and exception messages in network transmission. Before You Start Before setting the SNMP, you should download the SNMP software and manage to receive the device information via SNMP port. Steps 1.
Network Camera User Manual 2.9.4 Port Mapping By setting port mapping, you can access devices through the specified port. Before You Start When the ports in the device are the same as those of other devices in the network, refer to Port to modify the device ports. Steps 1. Go to Configuration → Network → Basic Settings → NAT . 2. Select the port mapping mode. Auto Port Mapping Refer to Set Auto Port Mapping for detailed information.
Network Camera User Manual Set Port Mapping on Router The following settings are for a certain router. The settings vary depending on different models of routers. Steps 1. Select the WAN Connection Type. 2. Set the IP Address, Subnet Mask and other network parameters of the router. 3. Go to Forwarding → Virtual Severs , and input the Port Number and IP Address. 4. Click Save.
Network Camera User Manual 2.9.5 Port The device port can be modified when the device cannot access the network due to port conflicts. Caution Do not modify the default port parameters at will, otherwise the device may be inaccessible. Go to Configuration → Network → Basic Settings → Port for port settings. HTTP Port It refers to the port through which the browser accesses the device. For example, when the HTTP Port is modified to 81, you need to enter http://192.168.1.64:81 in the browser for login.
Network Camera User Manual 2.9.6 Access to Device via Domain Name You can use the Dynamic DNS (DDNS) for network access. The dynamic IP address of the device can be mapped to a domain name resolution server to realize the network access via domain name. Before You Start Registration on the DDNS server is required before configuring the DDNS settings of the device. Steps 1. Refer to TCP/IP to set DNS parameters. 2. Go to the DDNS settings page: Configuration → Network → Basic Settings → DDNS . 3.
Network Camera User Manual Confirm Input your dial-up password again. 4. Click Save. 5. Access the device. By Browsers Enter the WAN dynamic IP address in the browser address bar to access the device. By Client Software Add the WAN dynamic IP address to the client software. Refer to the client manual for details. Note The obtained IP address is dynamically assigned via PPPoE, so the IP address always changes after rebooting the camera.
Network Camera User Manual - Add the device in client application. Select IP/Domain, and input IP address and other parameters to access the device. 2.9.9 Wi-Fi Connect the device to wireless network by setting Wi-Fi parameters. Note This function is only supported by certain device models. Connect Device to Wi-Fi Before You Start Refer to the user manual of wireless router or AP to set SSID, key, and other parameters. Steps 1.
Network Camera User Manual 1. Go to Configuration → Network → Advanced Settings → Network Service . 2. Set network service. WebSocket & WebSockets WebSocket or WebSockets protocol should be enabled if you use Google Chrome 57 and its above version or Mozilla Firefox 52 and its above version to visit the device. Otherwise, live view, image capture, digital zoom, etc. cannot be used. If the device uses HTTP, enable WebSocket. If the device uses HTTPS, enable WebSockets.
Network Camera User Manual 2. Check Enable Open Network Video Interface. 3. Click Add to configure the Open Network Video Interface user. Delete Delete the selected Open Network Video Interface user. Modify Modify the selected Open Network Video Interface user. 4. Click Save. 5. Optional: Repeat the steps above to add more Open Network Video Interface users. 2.9.
Network Camera User Manual 2.10 Arming Schedule and Alarm Linkage Arming schedule is a customized time period in which the device performs certain tasks. Alarm linkage is the response to the detected certain incident or target during the scheduled time. 2.10.1 Set Arming Schedule Set the valid time of the device tasks. Steps 1. Click Arming Schedule. 2. Drag the time bar to draw desired valid time. Note Up to 8 periods can be configured for one day. 3. Adjust the time period.
Network Camera User Manual 3. Click Save. Manual Alarm You can trigger an alarm output manually. Steps 1. Set the manual alarm parameters. Alarm Output No. Select the alarm output No. according to the alarm interface connected to the external alarm device. Alarm Name Edit a name for the alarm output. Delay Select Manual. 2. Click Manual Alarm to enable manual alarm output. 3. Optional: Click Clear Alarm to disable manual alarm output.
Network Camera User Manual FTP/NAS/Memory Card Uploading If you have enabled and configured the FTP/NAS/memory card uploading, the device sends the alarm information to the FTP server, network attached storage and memory card when an alarm is triggered. Refer to Set FTP to set the FTP server. Refer to Set NAS for NAS configuration. Refer to Set Memory Card for memory card storage configuration.
Network Camera User Manual 4) Optional: If you want to receive notification with alarm pictures, check Attached Image. The notification email has 3 attached alarm pictures about the event with configurable image capturing interval. 5) Input the receiver's information, including the receiver's name and address. 6) Click Test to see if the function is well configured. 3. Click Save.
Network Camera User Manual Audible Warning After enabling Audible Warning and setting Audible Alarm Output, the built-in speaker of the device or connected external speaker plays warning sounds when an alarm happens. For audible alarm output settings, refer to Set Audible Alarm Output . Note The function is only supported by certain camera models. Set Audible Alarm Output When the device detects targets in the detection area, audible alarm can be triggered as a warning. Steps 1.
Network Camera User Manual 2.11.2 Search and Manage Log Log helps locate and troubleshoot problems. Steps 1. Go to Configuration → System → Maintenance → Log . 2. Set search conditions Major Type, Minor Type, Start Time, and End Time. 3. Click Search. The matched log files will be displayed on the log list. 4. Optional: Click Export to save the log files in your computer. 2.11.
Network Camera User Manual Steps 1. Go to Configuration → System → Maintenance → Upgrade & Maintenance . 2. Click Restore or Default according to your needs. Restore Reset device parameters, except user information, IP parameters and video format to the default settings. Default Reset all the parameters to the factory default. Note Be careful when using this function. After resetting to the factory default, all the parameters are reset to the default settings. 2.11.
Network Camera User Manual Warning After enabling auto maintenance, the device will automatically restart according to the maintenance plan. The device cannot record video during the restarting process. 2.11.10 View Open Source Software License Go to Configuration → System → System Settings → About Device , and click View Licenses. 2.11.11 Wiegand Note This function is only supported by certain camera models. Check Enable and select the protocol. The default protocol is SHA-1 26bit.
Network Camera User Manual 3. Click Manual Time Sync.. 4. Choose one time synchronization method. - Select Set Time, and manually input or select date and time from the pop-up calendar. - Check Sync. with computer time to synchronize the time of the device with that of the local PC. 5. Click Save. Set NTP Server You can use NTP server when accurate and reliable time source is required. Before You Start Set up a NTP server or obtain NTP server information. Steps 1.
Network Camera User Manual Steps 1. Go to Configuration → System → System Settings → DST . 2. Check Enable DST. 3. Select Start Time, End Time and DST Bias. 4. Click Save. 2.11.14 Set RS-485 RS-485 is used to connect the device to external device. You can use RS-485 to transmit the data between the device and the computer or terminal when the communication distance is too long. Before You Start Connect the device and computer or terminal with RS-485 cable. Steps 1.
Network Camera User Manual Performance Mode The device works with all the functions enabled. Proactive Mode The device DSP works normally. It records the videos with the main stream at the half frame rate, and supports the remote login, preview and the configuration. Low Power Sleep When the device power is lower than Threshold of Low Power Sleep Mode, the device enters sleep mode. When the device power is recovered to 10% above the threshold, the device enters the user configuration mode.
Network Camera User Manual Off Supplement light is disabled. Brightness Adjustment Mode Auto The brightness adjusts according to the actual environment automatically. Manual You can drag the slider or set value to adjust the brightness. Heater You can enable heater to remove fog around the lens of the device. Go to Configuration → System → System Settings → External Device and select the mode as required. 2.11.18 Security You can improve system security by setting security parameters.
Network Camera User Manual MD5, SHA256 and MD5/SHA256 encrypted algorithm in WEB authentication. If you enable the digest algorithm except for MD5, the third-party platform might not be able to log in to the device or enable live view because of compatibility. The encrypted algorithm with high strength is recommended. Note Refer to the specific content of protocol to view authentication requirements. Set IP Address Filter IP address filter is a tool for access control.
Network Camera User Manual Note If the function is abnormal, check if the selected certificate is abnormal in Certificate Management. Set QoS QoS (Quality of Service) can help improve the network delay and network congestion by setting the priority of data sending. Note QoS needs support from network device such as router and switch. Steps 1. Go to Configuration → Network → Advanced Configuration → QoS . 2. Set Video/Audio DSCP, Alarm DSCP and Management DSCP.
Network Camera User Manual Control Timeout Settings If this function is enabled, you will be logged out when you make no operation (not including viewing live image) to the device via web browser within the set timeout period. Go to Configuration → System → Security → Advanced Security to complete settings. Search Security Audit Logs You can search and analyze the security log files of the device so as to find out the illegal intrusion and troubleshoot the security events.
Network Camera User Manual 2.11.19 Certificate Management It helps to manage the server/client certificates and CA certificate, and to send an alarm if the certificates are close to expiry date, or are expired/abnormal. Note The function is only supported by certain device models. Create Self-signed Certificate Steps 1. Click Create Self-signed Certificate. 2. Follow the prompt to enter Certificate ID, Country/Region, Hostname/IP, Validity and other parameters.
Network Camera User Manual 7. Optional: Click Export to export the certificate, or click Delete to delete the certificate to recreate a certificate, or click Certificate Properties to view the certificate details. ● ● ● ● Note Up to 16 certificates are allowed. If certain functions are using the certificate, it cannot be deleted. You can view the functions that are using the certificate in the functions column.
Network Camera User Manual Note ● If you set the reminding day before expiration to 1, then the camera will remind you the day before the expiration day. 1 to 30 days are available. Seven days is the default reminding days. ● If you set the reminding day before expiration to 1, and the detection time to 10:00, and the certificate will expire in 9:00 the next day, the camera will remind you in 10:00 the first day. 3. Click Save. 2.11.
Network Camera User Manual 3. Click OK. Simultaneous Login The administrator can set the maximum number of users logging into the system through web browser simultaneously. Go to Configuration → System → User Management , click General and set Simultaneous Login. Online Users The information of users logging into the device is shown. Go to Configuration → System → User Management → Online Users to view the list of online users. 2.
Network Camera User Manual Note Before installing the application, make sure that the application you want to install fit the following conditions. ● Each application has its own exclusive name. ● The FLASH memory space that the application takes up is less than the available FLASH memory space of the device. ● The memory and computing power of the application is less than that available memory and computing power of the device. 2. In Apps, click Import Application. 3.
Network Camera User Manual Set Vehicle Detection The vehicles that enter the set lane can be detected and the picture of the vehicle and its license plate can be captured and stored. Alarms will be triggered and captures can be uploaded. Before You Start Go to VCA → VCA Resources , and select Road Traffic. Steps 1. Go to VCA → Road Traffic → Detection Configuration , and select Vehicle Detection as detection type. 2. Check Enable. 3. Select the total number of lanes. 4.
Network Camera User Manual Note Up to 8 license plates are supported. 10. Set arming schedule and linkage method. For the arming schedule settings, refer to Set Arming Schedule . For the linkage method settings, refer to Linkage Method Settings . 11. Click Save. Set Mixed-Traffic Detection Rule The motor vehicles and non-motor vehicles that enter the set lane can be detected, and the picture of targets can be captured and stored. Alarms will be triggered and captures can be uploaded.
Network Camera User Manual Picture Quality The larger the value is, the clearer the picture is, but larger storage space is also required. Picture Size The larger the value is, the larger the storage space is needed. And the level of network transmission requirement is also higher. License Plate Enhancement The larger the value is, the clearer the license plate is, but larger storage space is also required. Check License Plate Enhancement and set the level. The default level is 50.
Network Camera User Manual 2.12.4 Face Capture The device can capture the face that appears in the configured area, and the face information will be uploaded with the captured picture as well. Note Face capture is only supported by certain models. Set Face Capture The face that appears in the configured area can be captured. Before You Start To enable the function, go to VCA → VCA Resource and select Face Capture. For the device supporting HEOP, go to VCA → APP to import and enable Face Capture. Steps 1.
Network Camera User Manual Display VCA info. on Stream Display smart information on stream, including the target and rules information. Display Target info. on Alarm Picture Overlay the alarm picture with target information. Target Picture Settings Custom, Head Shot, Half-Body Shot and Full-Body Shot are selectable. Note If you select Custom, you can customize width, head height and body height as required. You can check Fixed Value to set the picture height.
Network Camera User Manual face will not be captured. It can reduce the misinformation of the faces in the wall painting or posters. The default value of 3 is recommended. Sensitivity The sensitivity to identify a target. The higher the value is, the easier a face will be recognized, and the higher possibility of misinformation would be. The default value of 3 is recommended. Capture Parameters Best Shot The best shot after target leave the detection area.
Network Camera User Manual Note The face filtering time (longer than 0s) may increase the possibility of the actual capture times less than the set value above. Restore Default Click Restore to restore all the settings in advanced configuration to the factory default. Set Shield Region The shield region allows you to set the specific region in which the set smart function rule is invalid. Steps 1. Select Shield Region. 2. Click to draw shield area. Repeat this step above to set more shield regions.
Network Camera User Manual Download Display Pictures Click and the device stores captured pictures to the browser cache. Hover the pointer over the icon to see the number of pictures in the cache. Click again to download the pictures in a package. Note The browser cache has a limited size. The recommended number of pictures to download is no more than 200. Layout Click and choose Layout. Check the display content you need to add it to the smart display page.
Network Camera User Manual 2.14.2 Auto-Tracking Steps 1. Go to Configuration → EPTZ . 2. Check Enable EPTZ. 3. Check Fourth Stream. 4. Select Auto-tracking in Application. 5. Click Detection Area to start drawing. 6. Click on the live video to specify the four vertexes of the detection area, and right click to complete drawing. 7. Set rules. Detection Target Human and vehicle are available. If the detection target is not selected, all the detected targets will be tracked, including the human and vehicle.
Network Camera User Manual Panorama One stitched panoramic image (32 MP) and the panoramic image output from 1 or 3 encoder track. Original Four independent original images (8 MP). Take the pendent mounting as an example, when facing the camera lens, the channel order is 01 ~ 04 from right to left. Divided Panorama The stitched 32 MP panoramic image is divided into four 8 MP images. Encoder Track Stream can be divided into several tracks in order to make up for the deficiency of decoder.
Network Camera User Manual Appendix A. FAQ Scan the following QR code to find the frequently asked questions of the device. Note that some frequently asked questions only apply to certain models.
Network Camera User Manual Appendix B. Device Command Scan the following QR code to get device common serial port commands. Note that the command list contains the commonly used serial port commands for all Hikvision network cameras.
Network Camera User Manual Appendix C. Device Communication Matrix Scan the following QR code to get device communication matrix. Note that the matrix contains all communication ports of Hikvision network cameras.
UD28967B
