Network Camera User Manual
Network Camera User Manual Legal Information © 2020 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. About this Manual The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons.
Network Camera User Manual PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.
Network Camera User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Danger Indicates a hazardous situation which, if not avoided, will or could result in death or serious injury. Caution Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.
Network Camera User Manual Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. Laws and Regulations ● The device should be used in compliance with local laws, electrical safety regulations, and fire prevention regulations. Transportation ● Keep the device in original or similar packaging while transporting it.
Network Camera User Manual Emergency ● If smoke, odor, or noise arises from the device, immediately turn off the power, unplug the power cable, and contact the service center. Time Synchronization ● Set up camera time manually for the first time access if the local time is not synchronized with that of the network. Visit the camera via Web browse/client software and go to time settings interface.
Network Camera User Manual Contents Chapter 1 System Requirement .................................................................................................. 1 Chapter 2 Device Activation and Accessing ................................................................................. 2 2.1 Activate the Device via SADP ................................................................................................ 2 2.2 Activate the Device via Browser ...................................................
Network Camera User Manual 4.1.4 Bitrate Type and Max. Bitrate ................................................................................. 13 4.1.5 Video Quality ............................................................................................................ 13 4.1.6 Frame Rate ............................................................................................................... 13 4.1.7 Video Encoding ...............................................................................
Network Camera User Manual 5.1.4 eMMC Protection ..................................................................................................... 29 5.1.5 Set Cloud Storage ..................................................................................................... 30 5.2 Video Recording .................................................................................................................. 30 5.2.1 Record Automatically ................................................................
Network Camera User Manual 6.2.10 Set Unattended Baggage Detection ...................................................................... 49 6.2.11 Set Object Removal Detection ............................................................................... 49 6.2.12 Draw Area ............................................................................................................... 51 6.2.13 Set Size Filter .................................................................................................
Network Camera User Manual Chapter 8 Arming Schedule and Alarm Linkage ......................................................................... 67 8.1 Set Arming Schedule ........................................................................................................... 67 8.2 Linkage Method Settings..................................................................................................... 67 8.2.1 Trigger Alarm Output ......................................................................
Network Camera User Manual 9.16.1 Supplement Light Settings ..................................................................................... 77 9.16.2 Heater ..................................................................................................................... 78 9.17 Security .............................................................................................................................. 78 9.17.1 Authentication...............................................................
Network Camera User Manual 10.3.1 Set Vehicle Detection ............................................................................................. 91 10.3.2 Set Mixed-Traffic Detection Rule........................................................................... 93 10.3.3 Uploading Pictures Settings ................................................................................... 93 10.3.4 Camera Settings.................................................................................................
Network Camera User Manual Chapter 12 Smart Display ........................................................................................................... 3 Chapter 13 Set EPTZ ................................................................................................................... 4 13.1 Patrol.................................................................................................................................... 4 13.2 Auto-Tracking ...............................................
Network Camera User Manual Chapter 1 System Requirement Your computer should meet the requirements for proper visiting and operating the product. Operating System Microsoft Windows XP SP1 and above version CPU 2.
Network Camera User Manual Chapter 2 Device Activation and Accessing To protect the security and privacy of the user account and data, you should set a login password to activate the device when access the device via network. Note Refer to the user manual of the software client for the detailed information about the client software activation. 2.1 Activate the Device via SADP Search and activate the online devices via SADP software. Before You Start Access www.hikvision.
Network Camera User Manual Note The default IP address of the device is 192.168.1.64. You can set the IP address of the PC from 192.168.1.2 to 192.168.1.253 (except 192.168.1.64). For example, you can set the IP address of the PC to 192.168.1.100. 3. Input 192.168.1.64 in the browser. 4. Set device activation password.
Network Camera User Manual Operating System Web Browser Operation Plug-in installation is not required. Mac OS ● Google Chrome 57+ ● Mozilla Firefox 52+ ● Mac Safari 16+ Go to Configuration → Network → Advanced Settings → Network Service to enable WebSocket or Websockets for normal view. Display and operation of certain functions are restricted. For example, Playback and Picture are not available. For detailed restricted function, refer to the actual device.
Network Camera User Manual 2.3.3 Illegal Login Lock It helps to improve the security when accessing the device via Internet. Go to Configuration → System → Security → Security Service, and enable Enable Illegal Login Lock. Illegal Login Attempt and Locking Duration are configurable. Illegal Login Attempt When your login attempts with the wrong password reach the set times, the device is locked. Locking Duration The device releases the lock after the setting duration.
Network Camera User Manual Chapter 3 Live View It introduces the live view parameters, function icons and transmission parameters settings. 3.1 Live View Parameters The supported functions vary depending on the model. 3.1.1 Enable and Disable Live View This function is used to quickly enable or disable live view of the channel. ● Click to start the live view. ● Click to stop the live view. 3.1.2 Adjust Aspect Ratio Steps 1. Click Live View. 2. Click to select the aspect ratio.
Network Camera User Manual QuickTime, VLC or MJPEG. 3.1.5 Light Click to turn on or turn off the illuminator. 3.1.6 Count Pixel It helps to get the height and width pixel of the selected region in the live view image. Steps 1. Click to enable the function. 2. Drag the mouse on the image to select a desired rectangle area. The width pixel and height pixel are displayed on the bottom of the live view image. 3.1.7 Start Digital Zoom It helps to see a detailed information of any region in the image.
Network Camera User Manual Click to operate lens initialization. Auto Lens Initialization Go to Configuration → System → Maintenance → Lens Correction to enable this function. You can set the arming schedule, and the device will correct lens automatically during the configured time periods. 3.1.10 Quick Set Live View It offers a quick setup of PTZ, display settings, OSD, video/audio and VCA resource settings on live view page. Steps 1. Click to show quick setup page. 2.
Network Camera User Manual PTZ Lock PTZ lock means to disable the zoom, focus and PTZ rotation functions of the corresponding channel, so that to reduce the target missing caused by PTZ adjustment. Go to Configuration → PTZ, checkEnable PTZ Lock, and click Save. 3.1.12 Conduct 3D Positioning 3D positioning is to relocate the selected area to the image center. Steps 1. Click to enable the function. 2. Select a target area in live image.
Network Camera User Manual Note For detailed information about multicast, refer to Multicast. HTTP HTTP is suitable for the situation that the third-party needs to get the stream from the device. Play Performance Shortest Delay The device takes the real-time video image as the priority over the video fluency. Balanced The device ensures both the real-time video image and the fluency. Fluent The device takes the video fluency as the priority over teal-time.
Network Camera User Manual you enable smooth streaming function. In this mode, the frame rate will be adjusted to the maximum value automatically. Resolution Priority The resolution stays the same as the set value on Video page, and the bitrate will be adjusted automatically. Go to Configuration → Video/Audio → Video, set the Max. Bitrate before you enable smooth streaming function. In this mode, the framerate will be adjusted to the maximum value automatically.
Network Camera User Manual Chapter 4 Video and Audio This part introduces the configuration of video and audio related parameters. 4.1 Video Settings This part introduces the settings of video parameters, such as, stream type, video encoding, and resolution. Go to setting page: Configuration → Video/Audio → Video. 4.1.1 Stream Type For device supports more than one stream, you can specify parameters for each stream type. Main Stream The stream stands for the best stream performance the device supports.
Network Camera User Manual Note Up to 32 letters and symbols (except &, <, >, ', or ") are allowed for the stream name. 3. Customize the stream parameters (resolution, frame rate, max. bitrate, video encoding). 4. Optional: Add stream description as needed. 5. Optional: If a custom stream is not needed, click to delete it. 6. Click Save. 4.1.2 Video Type Select the content (video and audio) that should be contained in the stream. Video Only video content is contained in the stream.
Network Camera User Manual measured by frames per second (fps). A higher frame rate is advantageous when there is movement in the video stream, as it maintains image quality throughout. Note that higher frame rate requires higher bandwidth and larger storage space. 4.1.7 Video Encoding It stands for the compression standard the device adopts for video encoding. Note Available compression standards vary according to device models. H.264 H.
Network Camera User Manual is less satisfactory. Max. average bitrate should not be higher than max. bitrate. Note When H.265+ is enabled, Video Quality, I Frame Interval, Profile and SVC are not configurable. I-Frame Interval I-frame interval defines the number of frames between 2 I-frames. In H.264 and H.265, an I-frame, or intra frame, is a self-contained frame that can be independently decoded without any reference to other images. An I-frame consumes more bits than other frames.
Network Camera User Manual of the stream will be, though, the video quality may not be so satisfactory. The lower value of the smoothing is, the higher quality of the stream will be, though it may appear not fluent. 4.2 ROI ROI (Region of Interest) encoding helps to discriminate the ROI and background information in video compression. The technology assigns more encoding resource to the region of interest, thus to increase the quality of the ROI whereas the background information is less focused. 4.2.
Network Camera User Manual 4.2.2 Set Face Tracking ROI When the face tracking function is enabled in ROI and the face appears in the live picture, the image of the face is clearer than that of the surrounding area. Steps 1. Go to the ROI setting page: Configuration → Video/Audio → ROI. 2. Check Enable Face Tracking. 3. Select ROI Level in Dynamic Region. Note ROI level means the image quality enhancing level. The larger the value is, the better the image quality would be. 4. Click Save. 4.2.
Network Camera User Manual 4.3 Display Info. on Stream The information of the objects (e.g. human, vehicle, etc.) is marked in the video stream. You can set rules on the connected rear-end device or client software to detect the events including line crossing, intrusion, etc. Steps 1. Go to the setting page: Configuration → Video/Audio → Display Info. on Stream. 2. Check Enable Dual-VCA. 3. Click Save. 4.
Network Camera User Manual modes. 4.4.4 Environmental Noise Filter Set it as OFF or ON. When the function is enabled, the noise in the environment can be filtered to some extent. 4.5 Two-way Audio It is used to realize the two-way audio function between the monitoring center and the target in the monitoring screen. Before You Start ● Make sure the audio input device (pick-up or microphone) and audio output device (speaker) connected to the device is working properly.
Network Camera User Manual 4.6.1 Scene Mode There are several sets of image parameters predefined for different installation environments. Select a scene according to the actual installation environment to speed up the display settings. Image Adjustment By adjusting the Brightness, Saturation, Hue, Contrast and Sharpness, the image can be best displayed. Exposure Settings Exposure is controlled by the combination of iris, shutter, and photo sensibility.
Network Camera User Manual Auto The camera switches between the day mode and the night mode according to the illumination automatically. Scheduled-Switch Set the Start Time and the End Time to define the duration for day mode. Triggered by alarm input Two trigger modes are available: Day and Night. For example, if the trigger mode is Night, the image turns black and white when the device receives alarm input signal. Note Day/Night Switch function varies according to models.
Network Camera User Manual enable the WDR function and set the level. WDR automatically balances the brightness level of the whole image and provides clear images with more details. Note When WDR is enabled, some other functions may be not supported. Refer to the actual interface for details.
Network Camera User Manual Note The video recording will be shortly interrupted when the function is enabled. 4.6.2 Image Parameters Switch The device automatically switches image parameters in set time periods. Go to image parameters switch setting page: Configuration → Image → Image Parameters Switch, and set parameters as needed. Set Switch Switch the image parameters to the scene automatically in certain time periods. Steps 1. Check Enable. 2.
Network Camera User Manual parameters, and click Save to take effect. Character Set Select character set for displayed information. If Korean is required to displayed on screen, select EUC-KR. Otherwise, select GBK. Displayed Information Set camera name, date, week, and their related display format. Text Overlay Set customized overlay text on image. OSD Parameters Set OSD parameters, such as Display Mode, OSD Size, Font Color, and Alignment. 4.
Network Camera User Manual 128 pixel. Steps 1. Go to picture overlay setting page: Configuration → Image → Picture Overlay. 2. Click Browse to select a picture, and click Upload. The picture with a red rectangle will appear in live view after successfully uploading. 3. Check Enable Picture Overlay. 4. Drag the picture to adjust its position. 5. Click Save. 4.10 Set Target Cropping You can crop the image, transmit and save only the images of the target area to save transmission bandwidth and storage.
Network Camera User Manual Chapter 5 Video Recording and Picture Capture This part introduces the operations of capturing video clips and snapshots, playback, and downloading captured files. 5.1 Storage Settings This part introduces the configuration of several common storage paths. 5.1.1 Set New or Unencrypted Memory Card Before You Start Insert a new or unencrypted memory card to the device. For detailed installation, refer to Quick Start Guide of the device. Steps 1.
Network Camera User Manual Detect Memory Card Status The device detects the status of Hikvision memory card. You receive notifications when your memory card is detected abnormal. Before You Start The configuration page only appears when a Hikvision memory card is installed to the device. Steps 1. Go to Configuration → Storage → Storage Management → Memory Card Detection. 2. Click Status Detection to check the Remaining Lifespan and Health Status of your memory card.
Network Camera User Manual 4. Set Arming Schedule and Linkage Method. See Set Arming Schedule and Linkage Method Settings for details. 5. Click Save. 5.1.2 Set FTP You can configure the FTP server to save images which are captured by events or a timed snapshot task. Before You Start Get the FTP server address first. Steps 1. Go to Configuration → Network → Advanced Settings → FTP. 2. Configure FTP settings. FTP Protocol FTP and SFTP are selectable. The files uploading is encrypted by using SFTP protocol.
Network Camera User Manual Note Upload to FTP/Memory Card/NAS in Linkage Method and Enable Automatic Network Replenishment should be both enabled simultaneously. 5. Click Test to verify the FTP server. 6. Click Save. 5.1.3 Set NAS Take network server as network disk to store the record files, captured images, etc. Before You Start Get the IP address of the network disk first. Steps 1. Go to NAS setting page: Configuration → Storage → Storage Management → Net HDD. 2. Click HDD No..
Network Camera User Manual 5.1.5 Set Cloud Storage It helps to upload the captured pictures and data to the cloud. The platform requests picture directly from the cloud for picture and analysis. The function is only supported by certain models. Steps Caution If cloud storage is enabled, the pictures are stored in the cloud storage server preferentially. 1. Go to Configuration → Storage → Storage Management → Cloud Storage. 2. Check Enable Cloud Storage. 3. Set basic parameters.
Network Camera User Manual 3. Select a record type. Note The record type is vary according to different models. Continuous The video will be recorded continuously according to the schedule. Motion When motion detection is enabled and trigger recording is selected as linkage method, object movement is recorded. Alarm When alarm input is enabled and trigger recording is selected as linkage method, the video is recorded after receiving alarm signal from external alarm input device.
Network Camera User Manual Recording Expiration The recordings are deleted when they exceed the expired time. The expired time is configurable. Note that once the recordings are deleted, they can not be recovered. 6. Click Save. 5.2.2 Record Manually Steps 1. Go to Configuration → Local. 2. Set the Record File Size and saving path to for recorded files. 3. Click Save. 4. Click to start recording. Click to stop recording. 5.2.
Network Camera User Manual 3. Click to play the video files. – Click to clip video files. – Click to play video files in full screen. Press ESC to exit full screen. Note Go to Configuration → Local, click Save clips to to change the saving path of clipped video files. 4. Click on the playback interface to download files. 1) Set search condition and click Search. 2) Select the video files and then click Download.
Network Camera User Manual 5.3.2 Capture Manually Steps 1. Go to Configuration → Local. 2. Set the Image Format and saving path to for snapshots. JPEG The picture size of this format is comparatively small, which is better for network transmission. BMP The picture is compressed with good quality. 3. Click Save. 4. Click near the live view or play back window to capture a picture manually. 5.3.
Network Camera User Manual Note Go to Configuration → Local, click Save snapshots when playback to change the saving path of pictures.
Network Camera User Manual Chapter 6 Event and Alarm This part introduces the configuration of events. The device takes certain response to triggered alarm. 6.1 Basic Event 6.1.1 Set Motion Detection It helps to detect the moving objects in the detection region and trigger the linkage actions. Steps 1. Go to Configuration → Event → Basic Event → Motion Detection. 2. Check Enable Motion Detection. 3. Optional: Highlight to display the moving object in the image in green.
Network Camera User Manual colored image at day and black and white image at night. Scheduled-Switch The system switches day/night mode according to the schedule. It switches to day mode during the set periods and switches to night mode during the other periods. Sensitivity The higher the value of sensitivity is, the more sensitive the motion detection is. If scheduled image settings is enabled, the sensitivity of day and night can be set separately. 3. Select an Area and click Draw Area.
Network Camera User Manual Figure 6-2 Set Rules Stop Drawing Stop drawing one area. Clear All Clear all the areas. 4. Optional: You can set the parameters of multiple areas by repeating the above steps. 6.1.2 Set Video Tampering Alarm When the configured area is covered and cannot be monitored normally, the alarm is triggered and the device takes certain alarm response actions. Steps 1. Go to Configuration → Event → Basic Event → Video Tampering. 2. Check Enable. 3. Set the Sensitivity.
Network Camera User Manual Figure 6-3 Set Video Tampering Area 5. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage method. 6. Click Save. 6.1.3 Set PIR Alarm A PIR (Passive Infrared) alarm is triggered when an intruder moves within the detector's field of view. The heat energy dissipated by a person, or any other warm blooded creature such as dogs, cats, etc., can be detected. Steps Note Only certain models support PIR alarm. 1.
Network Camera User Manual 6.1.4 Set Exception Alarm Exception such as network disconnection can trigger the device to take corresponding action. Steps 1. Go to Configuration → Event → Basic Event → Exception. 2. Select Exception Type. HDD Full The HDD storage is full. HDD Error Error occurs in HDD. Network Disconnected The device is offline. IP Address Conflicted The IP address of current device is same as that of other device in the network.
Network Camera User Manual 6.1.6 Set Video Quality Diagnosis When the video quality of the device is abnormal and the alarm linkage is set, the alarm will be triggered automatically. Steps 1. Go to Configuration → Event → Basic Event → Video Quality Diagnosis. 2. Select Diagnosis Type. 3. Set the corresponding parameters. Alarm Detection Interval The time interval to detect the exception.
Network Camera User Manual 6.2 Smart Event Note ● For certain device models, you need to enable the smart event function on VCA Resource page first to show the function configuration page. ● The function varies according to different models. 6.2.1 Detect Audio Exception Audio exception detection function detects the abnormal sound in the surveillance scene, such as the sudden increase/decrease of the sound intensity, and some certain actions can be taken as response. Steps 1.
Network Camera User Manual 6.2.2 Set Defocus Detection The blurred image caused by lens defocus can be detected. If it occurs, the device can take linkage actions. Steps 1. Go to Configuration → Event → Smart Event → Defocus Detection. 2. Check Enable. 3. Set Sensitivity. The higher the value is, the more easily the defocus image can trigger the alarm. You can adjust the value according to the actual environment. 4. For the linkage method settings, refer to Linkage Method Settings. 5. Click Save.
Network Camera User Manual 1) Check Enable Dynamic Analysis For Face Detection. 2) Go to Configuration → Local, set Rules to Enable. 4. Set Sensitivity. The lower the sensitivity is, the profile of the face or unclear face is more difficult to detect. 5. Set the arming schedule and linkage methods. For the information about arming schedule settings, see Set Arming Schedule. For the information about linkage methods, see Linkage Method Settings. 6. Click Save. 6.2.
Network Camera User Manual human and vehicle. Target Validity If you set a higher validity, the required target features should be more obvious, and the alarm accuracy would be higher. The target with less obvious features would be missing. Figure 6-4 Set Rule 5. Optional: You can set the parameters of multiple areas by repeating the above steps. 6. For the arming schedule settings, refer to Set Arming Schedule. For the linkage method settings, refer to Linkage Method Settings. 7. Click Save. 6.2.
Network Camera User Manual B->A: Only the object crossing the configured line from the B side to the A side can be detected. Sensitivity It stands for the percentage of the body part of an acceptable target that goes across the pre-defined line. Sensitivity = 100 - S1/ST × 100. S1 stands for the target body part that goes across the pre-defined line. ST stands for the complete target body. The higher the value of sensitivity is, the more easily the alarm can be triggered.
Network Camera User Manual 3. Select one Region. For the region settings, refer to Draw Area. 4. Set the detection target, sensitivity and the target validity. Sensitivity It stands for the percentage of the body part of an acceptable target that goes across the pre-defined region. Sensitivity = 100 - S1/ST × 100. S1 stands for the target body part that goes across the pre-defined region. ST stands for the complete target body.
Network Camera User Manual 2. Check Enable. 3. Select one Region. For the detection region settings, refer to Draw Area. 4. Set the detection target, sensitivity and the target validity. Sensitivity It stands for the percentage of the body part of an acceptable target that goes across the pre-defined region. Sensitivity = 100 - S1/ST × 100. S1 stands for the target body part that goes across the pre-defined region. ST stands for the complete target body.
Network Camera User Manual 6.2.10 Set Unattended Baggage Detection It is used to detect the objects left over in the pre-defined region. Linkage methods can be triggered after the object is left and stays in the region for a set time period. Steps 1. Go to Configuration → Event → Smart Event → Unattended Baggage Detection. 2. Check Enable. 3. Select one Region. For the detection region settings, refer to Draw Area. 4. Set rules.
Network Camera User Manual exhibits on display. If it occurs, the device can take linkage actions and the staff can take measures to reduce property loss. Steps 1. Go to Configuration → Event → Smart Event → Object Removal Detection. 2. Check Enable. 3. Select a Region. For the region settings, see Draw Area. 4. Set the rule. Sensitivity Range [1-100]. It stands for the percentage of the body part of an acceptable target that leaves the pre-defined region.
Network Camera User Manual 6.2.12 Draw Area This section introduces the configuration of area. Steps 1. Click Draw Area. 2. Click on the live view to draw the boundaries of the detection region, and right click to complete drawing. 3. Click Save. Note Click Clear All to clear all pre-defined areas. 6.2.13 Set Size Filter This part introduces the setting of size filter. Only the target whose size is between the minimum value and maximum value is detected and triggers alarm. Steps 1. Click Max.
Network Camera User Manual Chapter 7 Network Settings 7.1 TCP/IP TCP/IP settings must be properly configured before you operate the device over network. IPv4 and IPv6 are both supported. Both versions can be configured simultaneously without conflicting to each other. Go to Configuration → Network → Basic Settings → TCP/IP for parameter settings. NIC Type Select a NIC (Network Interface Card) type according to your network condition. IPv4 Two IPv4 modes are available.
Network Camera User Manual Manual Input IPv6 Address, IPv6 Subnet, IPv6 Default Gateway. Consult the network administrator for required information. MTU It stands for maximum transmission unit. It is the size of the largest protocol data unit that can be communicated in a single network layer transaction. The valid value range of MTU is 1280 to 1500. DNS It stands for domain name server. It is required if you need to visit the device with domain name. And it is also required for some applications (e.g.
Network Camera User Manual 7.1.2 Multicast Discovery Check the Enable Multicast Discovery, and then the online network camera can be automatically detected by client software via private multicast protocol in the LAN. 7.2 SNMP You can set the SNMP network management protocol to get the alarm event and exception messages in network transmission. Before You Start Before setting the SNMP, you should download the SNMP software and manage to receive the device information via SNMP port. Steps 1.
Network Camera User Manual 7.4 Port Mapping By setting port mapping, you can access devices through the specified port. Before You Start When the ports in the device are the same as those of other devices in the network, refer to Port to modify the device ports. Steps 1. Go to Configuration → Network → Basic Settings → NAT. 2. Select the port mapping mode. Auto Port Mapping Refer to Set Auto Port Mapping for detailed information.
Network Camera User Manual same as those on the device. For more information, refer to the router user manual. 7.4.3 Set Port Mapping on Router The following settings are for a certain router. The settings vary depending on different models of routers. Steps 1. Select the WAN Connection Type. 2. Set the IP Address, Subnet Mask and other network parameters of the router. 3. Go to Forwarding → Virtual Severs, and input the Port Number and IP Address. 4. Click Save.
Network Camera User Manual 7.5 Port The device port can be modified when the device cannot access the network due to port conflicts. Caution Do not modify the default port parameters at will, otherwise the device may be inaccessible. Go to Configuration → Network → Basic Settings → Port for port settings. HTTP Port It refers to the port through which the browser accesses the device. For example, when the HTTP Port is modified to 81, you need to enter http://192.168.1.64:81 in the browser for login.
Network Camera User Manual 7.6 Access to Device via Domain Name You can use the Dynamic DNS (DDNS) for network access. The dynamic IP address of the device can be mapped to a domain name resolution server to realize the network access via domain name. Before You Start Registration on the DDNS server is required before configuring the DDNS settings of the device. Steps 1. Refer to TCP/IP to set DNS parameters. 2. Go to the DDNS settings page: Configuration → Network → Basic Settings → DDNS. 3.
Network Camera User Manual Password Password for dial-up network access. Confirm Input your dial-up password again. 4. Click Save. 5. Access the device. By Browsers Enter the WAN dynamic IP address in the browser address bar to access the device. By Client Software Add the WAN dynamic IP address to the client software. Refer to the client manual for details. Note The obtained IP address is dynamically assigned via PPPoE, so the IP address always changes after rebooting the camera.
Network Camera User Manual Click Refresh Refresh the dial status. Click Disconnect Disconnect the 3G/4G wireless network. When the Dial Status turns to Connected, it means a successful dial. 7. Access the device via the IP Address of the computer in the network. – Input the IP address in the browser to access the device. – Add the device in client application. Select IP/Domain, and input IP address and other parameters to access the device. 7.8.
Network Camera User Manual 7.9.1 Connect Device to Wi-Fi Before You Start Refer to the user manual of wireless router or AP to set SSID, key, and other parameters. Steps 1. Go to TCP/IP settings page: Configuration → Network → Basic Configuration → TCP/IP. 2. Select Wlan to set the parameters. Refer to TCP/IP for detailed configuration. Note For stable use of Wi-Fi, it is not recommended to use DHCP. 3. Go to Wi-Fi settings page: Configuration → Network → Advanced Configuration → Wi-Fi. 4.
Network Camera User Manual Note Complete certificate management before selecting server certificate. Refer to Certificate Management for detailed information. SDK Service & Enhanced SDK Service Check Enable SDK Service to add the device to the client software with SDK protocol. Check Enable Enhanced SDK Service to add the device to the client software with SDK over TLS protocol. When you use Enhanced SDK Service, select the Server Certificate.
Network Camera User Manual 7.12 Set ISUP When the device is registered on ISUP platform (formerly called Ehome), you can visit and manage the device, transmit data, and forward alarm information over public network. Steps 1. Go to Configuration → Network → Advanced Settings → Platform Access. 2. Select ISUP as the platform access mode. 3. Select Enable. 4. Select a protocol version and input related parameters. 5. Click Save. Register status turns to Online when the function is correctly set. 7.
Network Camera User Manual Store.Scan the QR code below to download the application. Note If errors like "Unknown app" occur during the installation, solve the problem in two ways. Visit https://appstore.hikvision.com/static/help/index.html to refer to the troubleshooting.Visit https://appstore.hikvision.com/, and click Installation Help at the upper right corner of the interface to refer to the troubleshooting. 2. Start the application and register for a Hik-Connect user account. 3.
Network Camera User Manual Note The verification code is required when you add the camera to Hik-Connect service. 7. Save the settings. Enable Hik-Connect Service via SADP Software This part introduce how to enable Hik-Connect service via SADP software of an activated camera. Steps 1. Run SADP software. 2. Select a camera and enter Modify Network Parameters page. 3. Check Enable Hik-Connect. 4. Create a verification code or change the old verification code.
Network Camera User Manual 2. Start the application and register for a Hik-Connect user account. 3. Log in after registration. 7.14.3 Add Camera to Hik-Connect Steps 1. Connect your mobile device to a Wi-Fi. 2. Log into the Hik-Connect app. 3. In the home page, tap "+" on the upper-right corner to add a camera. 4. Scan the QR code on camera body or on the Quick Start Guide cover.
Network Camera User Manual Chapter 8 Arming Schedule and Alarm Linkage Arming schedule is a customized time period in which the device performs certain tasks. Alarm linkage is the response to the detected certain incident or target during the scheduled time. 8.1 Set Arming Schedule Set the valid time of the device tasks. Steps 1. Click Arming Schedule. 2. Drag the time bar to draw desired valid time. Note Up to 8 periods can be configured for one day. 3. Adjust the time period.
Network Camera User Manual Manual Alarm You can trigger an alarm output manually. Steps 1. Set the manual alarm parameters. Alarm Output No. Select the alarm output No. according to the alarm interface connected to the external alarm device. Alarm Name Custom a name for the alarm output. Delay Select Manual. 2. Click Manual Alarm to enable manual alarm output. 3. Optional: Click Clear Alarm to disable manual alarm output.
Network Camera User Manual Refer to Set New or Unencrypted Memory Card for memory card storage configuration. 8.2.3 Send Email Check Send Email, and the device sends an email to the designated addresses with alarm information when an alarm event is detected. For email settings, refer to Set Email. Set Email When the email is configured and Send Email is enabled as a linkage method, the device sends an email notification to all designated receivers if an alarm event is detected.
Network Camera User Manual 8.2.4 Notify Surveillance Center Check Notify Surveillance Center, the alarm information is uploaded to the surveillance center when an alarm event is detected. 8.2.5 Trigger Recording Check Trigger Recording, and the device records the video about the detected alarm event. For recording settings, refer to Video Recording and Picture Capture 8.2.
Network Camera User Manual Note The function is only supported by certain camera models. Set Audible Alarm Output When the device detects targets in the detection area, audible alarm can be triggered as a warning. Steps 1. Go to Configuration → Event → Basic Event → Audible Alarm Output. 2. Select Sound Type and set related parameters. – Select Prompt and set the alarm times you need. – Select Warning and its contents. Set the alarm times you need. – Select Custom Audio.
Network Camera User Manual Chapter 9 System and Security It introduces system maintenance, system settings and security management, and explains how to configure relevant parameters. 9.1 View Device Information You can view device information, such as Device No., Model, Serial No. and Firmware Version. Enter Configuration → System → System Settings → Basic Information to view the device information. 9.2 Search and Manage Log Log helps locate and troubleshoot problems. Steps 1.
Network Camera User Manual diagnose information and click Diagnose Information to export corresponding diagnose information of the device. 9.6 Reboot You can reboot the device via browser. Go to Configuration → System → Maintenance → Upgrade & Maintenance, and click Reboot. 9.7 Restore and Default Restore and Default helps restore the device parameters to the default settings. Steps 1. Go to Configuration → System → Maintenance → Upgrade & Maintenance. 2. Click Restore or Default according to your needs.
Network Camera User Manual Firmware Directory Locate the directory which the upgrade file belongs to. 3. Click Browse to select the upgrade file. 4. Click Upgrade. 9.9 View Open Source Software License Go to Configuration → System → System Settings → About Device, and click View Licenses. 9.10 Wiegand Note This function is only supported by certain camera models. Check Enable and select the protocol. The default protocol is SHA-1 26bit.
Network Camera User Manual Check Sync. with computer time to synchronize the time of the device with that of the local PC. 5. Click Save. 9.12.2 Set NTP Server You can use NTP server when accurate and reliable time source is required. Before You Start Set up a NTP server or obtain NTP server information. Steps 1. Go to Configuration → System → System Settings → Time Settings. 2. Select Time Zone. 3. Click NTP. 4. Set Server Address, NTP Port and Interval. Note Server Address is NTP server IP address. 5.
Network Camera User Manual 4. Click Save. 9.13 Set RS-485 RS-485 is used to connect the device to external device. You can use RS-485 to transmit the data between the device and the computer or terminal when the communication distance is too long. Before You Start Connect the device and computer or termial with RS-485 cable. Steps 1. Go to Configuration → System → System Settings → RS-485. 2. Set the RS-485 parameters.
Network Camera User Manual The device works with all the functions enabled. Low Consumption Real-Time Mode The device DSP works normally. It records the videos with the main stream at the half frame rate, and supports the remote login, preview and the configuration. Low Power Sleep When the device power is lower than Threshold of Low Power Sleep Mode, the device enters sleep mode. When the device power is recovered to 10% above the threshold, the device enters the user configuration mode.
Network Camera User Manual IR Mode IR light is enabled. White Light Mode White light is enabled. Mix Mode Both IR light and white light are enabled. Off Supplement light is disabled. Brightness Adjustment Mode Auto The brightness adjusts according to the actual environment automatically. Manual You can drag the slider or set value to adjust the brightness. 9.16.2 Heater You can enable heater to remove fog around the lens of the device.
Network Camera User Manual is recommended. WEB Authentication Digest and digest/basic are supported, which means authentication information is needed when WEB request is sent to the device. If you select digest/basic, it means the device supports digest or basic authentication. If you select digest, the device only supports digest authentication. WEB Digest Algorithm MD5, SHA256 and MD5/SHA256 encrypted algorithm in WEB authentication.
Network Camera User Manual 9.17.3 Set HTTPS HTTPS is a network protocol that enables encrypted transmission and identity authentication, which improves the security of remote access. Steps 1. Go to Configuration → Network → Advanced Settings → HTTPS. 2. Check Enable to access the camera via HTTP or HTTPS protocol. 3. Check Enable HTTPS Browsing to access the camera only via HTTPS protocol. 4. Select the Server Certificate. 5. Click Save.
Network Camera User Manual Protocol EAP-LEAP, EAP-TLS, and EAP-MD5 are selectable EAP-LEAP and EAP-MD5 If you use EAP-LEAP or EAP-MD5, the authentication server must be configured. Register a user name and password for 802.1X in the server in advance. Input the user name and password for authentication. EAP-TLS If you use EAP-TLS, input Identify, Private Key Password, and upload CA Certificate, User Certificate and Private Key.
Network Camera User Manual 9.17.9 SSH Secure Shell (SSH) is a cryptographic network protocol for operating network services over an unsecured network. The SSH function is disabled by default. Caution Use the function with caution. The security risk of device internal information leakage exists when the function is enabled. 9.
Network Camera User Manual 9.18.3 Import Certificate Steps 1. Click Import. 2. Click Create Certificate Request. 3. Enter the Certificate ID. 4. Click Browser to select the desired server/client certificate. 5. Select the desired import method and enter the required information. 6. Click OK. 7. Optional: Click Export to export the certificate, or click Delete to delete the certificate to recreate a certificate, or click Certificate Properties to view the certificate details.
Network Camera User Manual 5. Click OK. Note Up to 16 certificates are allowed. 9.18.6 Enable Certificate Expiration Alarm Steps 1. Check Enable Certificate Expiration Alarm. If enabled, you will receive an email or the camera links to the surveillance center that the certificate will expire soon, or is expired or abnormal. 2. Set the Remind Me Before Expiration (day), Alarm Frequency (day) and Detection Time (hour).
Network Camera User Manual Administrator The administrator has the authority to all operations and can add users and operators and assign permission. User Users can be assigned permission of viewing live video, setting PTZ parameters, and changing their own passwords, but no permission for other operations. Operator Operators can be assigned all permission except for operations on the administrator and creating accounts. Modify Select a user and click Modify to change the password and permission.
Network Camera User Manual Chapter 10 Allocate VCA Resource VCA resource offers you options to enable certain VCA functions according to actual needs. It helps allocate more resources to the desired functions. Steps 1. Go to Configuration → System → System Settings → VCA Resource. 2. Select desired VCA function. 3. Save the settings. Note Some VCA functions are mutually exclusive. When certain function or functions are selected and saved, others will not be hidden. 10.
Network Camera User Manual Multi-Target-Type Detection Face+Human Body Face Comparison and Modeling Pattern Mode The devices link the captured faces, human bodies and vehicles information of the different channels and display the targets patterns.
Network Camera User Manual 10.2.1 Set Face Capture The face that appears in the configured area can be captured. Before You Start To enable the function, go to VCA Resource and select Face Capture. Steps 1. Go to Configuration → Face Capture. 2. For shield region settings, refer to Set Shield Region. 3. Select Rule and check Rule. 4. Click to draw the detection area. It is recommended that the drawn area occupies 1/2 to 2/3 of the live view image. 5.
Network Camera User Manual Display smart information on stream, including the target and rules information. Display Target info. on Alarm Picture Overlay the alarm picture with target information. Target Picture Settings Custom, Head Shot, Half-Body Shot and Full-Body Shot are selectable. Note If you select Custom, you can customize width, head height and body height as required. You can check Fixed Value to set the picture height.
Network Camera User Manual The sensitivity to identify a target. The higher the value is, the easier a face will be recognized, and the higher possibility of misinformation would be. The default value of 3 is recommended. Capture Parameters Best Shot The best shot after target leave the detection area. Capture Times It refers to the capture times a face will be captured during its stay in the configured area. The default value is 1. Capture Interval The frame interval to capture a picture.
Network Camera User Manual Note The face filtering time (longer than 0s) may increase the possibility of the actual capture times less than the set value above. Restore Default Click Restore to restore all the settings in advanced configuration to the factory default. 10.2.4 Set Shield Region The shield region allows you to set the specific region in which the set smart function rule is invalid. Steps 1. Select Shield Region. 2. Click to draw shield area. Repeat this step above to set more shield regions.
Network Camera User Manual 5. Adjust the zoom ratio of the camera so that the size of the vehicle in the image is close to that of the red frame. Only the position of red frame is adjustable. Note Only 1 license plate can be captured at one time for each lane. 6. Select Region and Country/Region. 7. Select the license plate information upload mode.
Network Camera User Manual 10.3.2 Set Mixed-Traffic Detection Rule The motor vehicle, non-motor vehicle, and pedestrian that enter the set lane can be detected, and the picture of targets can be captured and stored. Alarm will be triggered and capture can be uploaded. Before You Start Go to Configuration → System → System Settings → VCA Resources, ad select Road Traffic. Steps 1. Go to Configuration → Road Traffic → Detection Configuration, and select Mixed-traffic Detection as detection type. 2.
Network Camera User Manual 10.3.5 Import or Export Blocklist & Allowlist You can import and export the blocklist and allowlist as desired, and check the list content in this interface. Steps 1. Click Browse to open the PC local directory. 2. Find the blocklist & allowlist file and click to select it. Click Open to confirm. Note The file to import should corresponds with the file template that is required by the camera.
Network Camera User Manual 5. Set arming schedule. See Set Arming Schedule. 6. Set linkage method. See Linkage Method Settings. 7. Click Save. What to do next Go to Picture to search and view the captured pictures. Go to Smart Display to see currently captured target pictures. 10.4.2 Overlay and Capture Choose to configure capture parameters and the information you want to display on stream and picture. Display VCA info.
Network Camera User Manual Detection. Go to the Configuration → Multi-Target-Type Detection → Advanced Configuration for configuration. HMS Version It refers to the current algorithm version, which cannot be edited. Restore Defaults Click Restore to restore all the settings in advanced configuration to the factory default. Detection Parameters Generation Speed It is the speed of deciding whether an object in detection area is a target or not. The higher the value is, the faster the target will be detected.
Network Camera User Manual 10.4.4 Set Shield Region The shield region allows you to set the specific region in which the set smart function rule is invalid. Steps 1. Select Shield Region. 2. Click to draw shield area. Repeat this step above to set more shield regions. 3. Optional: Click to delete the drawn areas. 4. Click Save. 10.5 Face Counting Face counting detection can remove the duplicate faces and calculate the number of objects entered or exited a certain configured area.
Network Camera User Manual line, then it is counted as the entering number. ● If the target crosses the counting area along the exiting direction and crosses the detection line, then it is counted as the exiting number. 7. Click and to draw region A and B. Make sure the two areas don't overlap. You can click to change the direction. ● If the target enters from A region to B region, then it is counted as the entering number.
Network Camera User Manual 10.5.3 Face Counting Algorithm Parameters It is used to set and optimize the parameters of the algorithm parameters for Face Counting. Note These functions vary according to different models. Face Capture Mode It refers to the current algorithm version, which cannot be edited. Best Shot The best shot after the target leaves the detection area. Capture Times It refers to the capture times a face will be captured during its stay in the configured area. The default value is 1.
Network Camera User Manual Restore Defaults Click Restoreto restore all the settings in advanced configuration to the factory defaults. 10.5.4 View Face Counting Result Steps 1. Go to Application. 2. Set search condition and click Counting. Matched results are shown in Face Picture Comparison Statistics and People Counting Statisticsarea. 10.6 Queue Management It is used to count queuing-up people number and waiting time of each person. Note Queue management is only supported by certain models. 10.6.
Network Camera User Manual Figure 10-2 Set Regional People Queuing-Up 4. Optional: Check OSD to display the region name and its real-time queuing-up people number. 5. Set Alarm threshold. An alarm is triggered when the alarm threshold condition is met. 6. For the arming schedule settings, refer to Set Arming Schedule. For the linkage method settings, refer to Linkage Method Settings. 7. Click Save. 10.6.
Network Camera User Manual Figure 10-3 Set Waiting Time Detection 4. Set Alarm threshold. An alarm is triggered when the alarm threshold condition is met. 5. For the arming schedule settings, refer to Set Arming Schedule. For the linkage method settings, refer to Linkage Method Settings. 6. Click Save. 7. Optional: Enable Display POS Information and Rule in Configuration → Local. The detection area and the time people staying in the detection area can be viewed on the live view. 10.6.
Network Camera User Manual 1. Select the analysis mode. Queuing-Up Time Analysis Queuing-Up time analysis calculates people number of different waiting time levels. Queue Status Analysis Queue status analysis calculates the time and duration that a queue stays a certain length. 2. Select Statistic Type. Regional Comparison Multiple regions and one level can be selected for analysis, and an analysis chart can be drawn.
Network Camera User Manual Draw a detection line. Delete the detection line. Change the direction. Figure 10-4 Set Counting 5. For the arming schedule settings, refer to Set Arming Schedule. For the linkage method settings, refer to Linkage Method Settings. 6. Click Save. 10.7.2 View Counting Statistics You can view and export the counting statistics stored in device or memory card. Before You Start Go to Set Counting to set queue management first. Steps 1. Go to Application. 2. Select Report Type. 3.
Network Camera User Manual 10.8 Hard Hat Detection This function detects targets in the set monitoring region who do not wear the hard hat and triggers an alarm. Note Only certain device models support the function. 10.8.1 Set Hard Hat Detection Before You Start Go to Configuration → System → System Settings → VCA Resources to enable Hard Hat Detection. Steps 1. Go to Configuration → Hard Hat Detection, and check Enable Hard Hat Detection. 2. Optional: Set Target Generation Speed.
Network Camera User Manual 10.9.1 Face Comparison Face comparison serves the purpose of face recognition by comparing the captured faces with those in face picture library. Set Face Picture Library Face picture library is used to store modeled human faces and information. Steps 1. Go to Configuration → Face Picture Library. 2. Create a face picture library. 1) Click to add a face picture library. 2) Input library name, threshold and remarks.
Network Camera User Manual 4) Edit detailed information. Note Face picture is not allowed to change. 5) Click OK. 5. Create models for each face picture in library. Modeling process builds up face model for each face picture. Face model is required for face picture comparison to take effect. Modeling Select one or more face pictures, and click Modeling. Batch Modeling Select a face picture library, and click Batch Modeling. 6. Optional: Repeat to create more face libraries. 7. Click Save.
Network Camera User Manual Max. Capture Interval The max. interval between two captures when the target is in the detection area. The camera takes the capture when it reaches the max. interval even if the face grading does not reach the set threshold. Quick Setup Mode Select the mode according to actual using scenarios. In custom mode, you can set Comparison Timeout and Comparison Times. 8. Set arming schedule. See Set Arming Schedule. 9. Set linkage method. See Linkage Method Settings.
Network Camera User Manual not. Higher value means better picture quality. Max. Capture Interval The max. interval between two captures when the target is in the detection area. The camera takes the capture when it reaches the max. interval even if the face grading does not reach the set threshold. 5. Set arming schedule. See Set Arming Schedule. 6. Set linkage method. See Linkage Method Settings.
Network Camera User Manual Chapter 11 Open Platform Open platform allows you to install the application for the third-party to develop and run its function and service. Note Only certain device models support the function. 11.1 Set Open Platform Steps 1. Go to Configuration → Open Platform. Note Before installing the application, please read the Disclaimer at the bottom and make sure that the application you want to install fit the following conditions. ● Each application has its own exclusive name.
Network Camera User Manual Export log. Set permission. Delete the application. Enable or disable the application. 5. Optional: In application display, click Browse and import the application certificate.
Network Camera User Manual Chapter 12 Smart Display It can display the captured pictures when enabling smart functions. Layout Preview Click and select Layout Preview. Select the contents according to your needs. When you select real-time analysis, you can select the contents only for real-time analysis. Detection Attribute Click and select Detection Attribute.
Network Camera User Manual Chapter 13 Set EPTZ EPTZ (Electronic PTZ) is a high-resolution function that digitally zooms and pans into portions of the image, with no physical camera movement. Before You Start If you want to use the EPTZ function, make sure you have select the Fourth Stream in the live view. Fourth stream and EPTZ should be both enabled simultaneously. 13.1 Patrol Steps 1. Go to Configuration → EPTZ. 2. Check Enable EPTZ. 3. Check Fourth Stream. 4. Select Patrol in Application. 5.
Network Camera User Manual Sensitivity It stands for the percentage of the body part of an acceptable target that is tracked. Sensitivity = 100 - S1/ST × 100. S1 stands for the target body part that enters the pre-defined area. ST stands for the complete target body. The higher the value of sensitivity is, the more easily the target can be tracked. 8. Click Save.
Network Camera User Manual Chapter 14 Pattern Linkage After the pattern linkage is set, the device can link the captured faces and human bodies information from different channels. Note The function is only supported by multichannel devices. 14.1 Set Pattern Linkage After the pattern linkage is set, the device can link the captured faces, human bodies and vehicles information from different channels. Before You Start See Switch Smart Mode, check Pattern Mode. Steps 1.
Network Camera User Manual A. Device Command Scan the following QR code to get device common serial port commands. Note that the command list contains the commonly used serial port commands for all Hikvision network cameras.
Network Camera User Manual B. Device Communication Matrix Scan the following QR code to get device communication matrix. Note that the matrix contains all communication ports of Hikvision network cameras.
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