How to Guide

© Hangzhou Hikvision Digital Technology Co.,Ltd. All Rights Reserved.
No.555 Qianmo Road, Binjiang District, Hangzhou 310052, China • Tel: [phone] • Fax: [phone]
E-Mail: [e-mail] • www.hikvision.com
to ensure the clear visibility of facial features.
3. Select indoor environments with calm air and consistent temperature condition.
Outdoor environments with rapid temperature changes are not recommended.
4. If this scheme is used in entrance scenes that connect indoors and outdoors
environments, It is suggested that the installation location should be kept at a
certain distance from the entrance (such as customs or security checkpoints).
5. Avoid objects with high or low temperature placed in the scene.
6. The devices should be installed firmly, thereby avoiding face detection and
temperature measurement errors caused by shaking.
7. Skin-surface temperature can be affected by environment temperature, if it’s too
hot and cold in outdoor environment, we recommend people to stay indoor for
more than 3 minutes before temperature measurement.
2) Camera Installation
 The camera should be set right in front of the one-direction path, capturing the
full faces of passing persons. The installation height and the distance between
the camera and measured objects is depended on the resolution and focal
length of thermographic camera, as shown in the following table.
 There are tripods, tripod adapters, wall mount offered by HIKVISION for flexible
or fixed placement, but these items require additional purchase. Only device
with resolution of 384*288 is recommended to be installed on the wall.