User Manual

DS-72xxHUI-Kx, DS-72xxHQI-Kx Digital Video Recorder (DVR) User Manual
198 UM DS-72xxHUI-Kx, DS-72xxHQI-Kx 062817NA
No record file found in the device’s local HDD, and a “No record file found” prompt pops up when you
search the record files
˗ Possible Reasons
*
The time setting of system is incorrect
*
The search condition is incorrect
*
The HDD is error or not detected
1. Verify the system time setting is correct. Select “Menu > Configuration > General > General,” and verify
the “System Time” is correct.
2. Verify the search condition is correct. Select “Playback,” and verify the channel and time are correct.
3. Verify the HDD status is normal. Select “Menu > HDD > General” to view the HDD status, and verify the
HDD is detected and can be read and written normally.
4. Check if the fault is solved. If it is solved, finish the process. If not, contact our company.