Network Video Recorder User Manual
Network Video Recorder User Manual Legal Information ©2020 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. About this Manual The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons.
Network Video Recorder User Manual INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
Network Video Recorder User Manual Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
Network Video Recorder User Manual Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.
Network Video Recorder User Manual Applicable Model This manual is applicable to the following models.
Network Video Recorder User Manual Series Model DS-7716NI-I4/16P DS-7732NI-I4/16P DS-7700NI-I4/P(B) DS-7716NI-I4/P(B) DS-7732NI-I4/P(B) DS-7800NI-I2 DS-7808NI-I2 DS-7816NI-I2 DS-7832NI-I2 DS-7800NI-I2/P DS-7808NI-I2/8P DS-7816NI-I2/16P DS-7832NI-I2/16P DS-7900NI-I4 DS-7916NI-I4 DS-7932NI-I4 DS-7900NI-I4/P DS-7916NI-I4/16P DS-7932NI-I4/16P DS-7932NI-I4/24P vi
Network Video Recorder User Manual Content Convention In order to simplify description, please read the following conventions. • Recorder or device mainly refers to video recorder. • IP device mainly refers to network camera (IP camera), IP dome (speed dome), DVS (Digital Video Server), or NVS (Network Video Server). • Channel mainly refers to the video channel in video recorder.
Network Video Recorder User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Danger Indicates a hazardous situation which, if not avoided, will or could result in death or serious injury. Caution Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.
Network Video Recorder User Manual Contents Chapter 1 Basic Operation .......................................................................................................... 1 1.1 Activate Your Device .............................................................................................................. 1 1.1.1 Default User and IP Address ......................................................................................... 1 1.1.2 Activate via Local Menu ......................................
Network Video Recorder User Manual 2.5.2 Search the IoT Video/Picture ...................................................................................... 24 Chapter 3 Live View .................................................................................................................. 26 3.1 Start Live View ..................................................................................................................... 26 3.1.1 Configure Live View Settings ......................................
Network Video Recorder User Manual 4.2 Playback ............................................................................................................................... 43 4.2.1 Instant Playback .......................................................................................................... 43 4.2.2 Play Normal Video ...................................................................................................... 44 4.2.3 Play Smart Searched Video ......................................
Network Video Recorder User Manual 6.2.5 Intrusion Detection ..................................................................................................... 60 6.2.6 Region Entrance Detection ......................................................................................... 61 6.2.7 Region Exiting Detection ............................................................................................. 62 6.2.8 Loitering Detection ...................................................................
Network Video Recorder User Manual Chapter 8 POS Configuration .................................................................................................... 80 8.1 Configure POS Connection ................................................................................................... 80 8.2 Configure POS Text Overlay .................................................................................................. 83 8.3 Configure POS Alarm ........................................................
Network Video Recorder User Manual 12.6 Configure Port .................................................................................................................. 108 12.7 Configure ONVIF .............................................................................................................. 110 Chapter 13 File Management .................................................................................................. 111 13.1 Search Files ......................................................
Network Video Recorder User Manual 15.2.2 NTP Synchronization ............................................................................................... 126 15.2.3 DST Synchronization ............................................................................................... 126 15.2.4 IP Camera Time Sync ............................................................................................... 127 15.3 Network Detection .........................................................................
Network Video Recorder User Manual 15.10.2 RTSP Authentication ............................................................................................. 142 15.10.3 RTSP Digest Algorithm .......................................................................................... 142 15.10.4 ISAPI Service .......................................................................................................... 142 15.10.5 HTTP Authentication .................................................................
Network Video Recorder User Manual Chapter 1 Basic Operation 1.1 Activate Your Device 1.1.1 Default User and IP Address • Default administrator account: admin. • Default IPv4 address: 192.168.1.64. 1.1.2 Activate via Local Menu For the first-time access, you need to activate the device by setting an admin password. No operation is allowed before activation. You can also activate the device via web Browser, SADP or client software. Steps 1. Enter the admin password twice.
Network Video Recorder User Manual Warning We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product. 2.
Network Video Recorder User Manual Figure 1-2 Activate via SADP 4. Create and input the new password in the password field, and confirm the password. Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
Network Video Recorder User Manual Figure 1-3 Control Panel 2. Click Device Management to enter the Device Management interface, as shown below. Figure 1-4 Device Management Interface 3. Check the recorder status from the device list, and select an inactive recorder. 4. Click Activate to pop up the Activation interface. 5. Create a password and input the password in the password field, and confirm the password.
Network Video Recorder User Manual Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.
Network Video Recorder User Manual 1.1.5 Activate via Web Browser You can get access to the recorder via web browser. You may use one of the following listed web browsers: Internet Explorer 6.0 and above, Apple Safari, Mozilla Firefox, and Google Chrome. The supported resolutions include 1024*768 and above. Before You Start Ensure you are on the same network segment with your device. Steps 1. Enter the IP address in web browser, and then press Enter. Figure 1-7 Web Browser Activation 2.
Network Video Recorder User Manual Steps 1. Go to System → Network → TCP/IP . Figure 1-8 TCP/IP Settings 2. Select Working Mode as Net-Fault Tolerance or Multi-Address Mode. Net-Fault Tolerance The two NIC cards use the same IP address, and you can select the main NIC to LAN1 or LAN2. In this way, in case of one NIC card failure, the device will automatically enable the other standby NIC card so as to ensure the normal running of the system.
Network Video Recorder User Manual Note • Check Enable DHCP to obtain IP settings automatically if a DHCP server is available on the network. • Valid MTU value range is 500 to 9676. 1.3 HDD Settings Ensure the video recorder storage media is well. You can install at least one HDD and initialize it, or create a RAID and initialize it. 1.4 Add Network Camera Before you can get live video or record the video files, you must add the network cameras to the connection list of the device.
Network Video Recorder User Manual 1.4.1 Add Automatically Searched Online Network Camera Steps 1. Click on the main menu. 2. Click Number of Unadded Online Device at the bottom. 3. Select the automatically searched online network cameras. 4. Click Add to add the camera which has the same login password with the video recorder.
Network Video Recorder User Manual Figure 1-11 Add Network Camera 4. Optional: Check Use Channel Default Password to use the default password to add the camera. 5. Optional: Check Use Default Port to use the default management port to add the camera. For SDK service, the default port value is 8000. For enhanced SDK service, the default value is 8443. Note The function is only available when you use HIKVISION protocol. 6. Optional: Check Verify Certificate to verify the camera with certificate.
Network Video Recorder User Manual Add PoE Camera Steps 1. Go to Camera → Camera → PoE Settings . 2. Enable or disable long network cable mode by selecting Long Distance or Short Distance. Long Distance Long-distance (100 to 300 meters) network transmissions via PoE interface. Short Distance Short-distance (< 100 meters) network transmission via PoE interface. • • • • • • Note The PoE ports are enabled with the short distance mode by default.
Network Video Recorder User Manual Add Non-PoE Network Camera You can disable the PoE interface by selecting the manual while the current channel can be used as a normal channel and the parameters can also be edited. Steps 1. Go to Camera → Camera → IP Camera . 2. Position the cursor on a window with no linked network camera and click . Figure 1-13 Edit Network Camera 3. Select Adding Method as Manual. Plug-and-Play The camera is physically connected to the PoE interface. Its parameters cannot be edited.
Network Video Recorder User Manual Figure 1-14 Protocol Management 2. Set protocol parameters. Type The network camera adopting custom protocol must support getting stream through standard RTSP. Path Contact the manufacturer of network camera for the URL (Uniform Resource Locator) of getting main stream and sub-stream. Note The protocol type and the transfer protocol must be supported by the network camera to add. 3. Click OK. After adding the customized protocol, you can see it in Protocol. 1.
Network Video Recorder User Manual Figure 1-15 EHome Settings 2. Select Access Type as EHome. 3. Check Enable. Note Enabling EHome will disable other platform access. 4. Set the related parameters. Server Address The platform server IP address. Server Port The platform server port, ranges from 1024 to 65535. The actual port shall be provided by the platform. Device ID The Device ID shall be provided by the platform. Version EHome protocol version, only V5.0 is available.
Network Video Recorder User Manual 1.5.2 Configure Hik-Connect Hik-Connect provides mobile phone application and platform service to access and manage your video recorder, which enables you to get a convenient remote access to the surveillance system. Steps 1. Go to System → Network → Advanced → Platform Access . 2. Check Enable to activate the function. Then the service terms will pop up. 1) Enter Verification Code. 2) Scan the QR code to read the service terms and privacy statement.
Network Video Recorder User Manual Note If the device is already bound with an account, you can click Unbind to unbind with the current account. 5. Click Apply. What to do next You can access your video recorder via Hik-Connect.
Network Video Recorder User Manual Chapter 2 IoT IoT (Internet of Things) feature allows you to build connections between your video recorder and IoT devices, including access control and alarm devices. Video recorder will receive alarms from connected IoT devices. You can configure linkage actions like triggering recording and full screen monitoring, when IoT alarm occurs. 2.1 Add an IoT Device Note Maximum number of IoT channel is the half of maximum network camera number of your video recorder. 2.1.
Network Video Recorder User Manual Figure 2-1 Access Control 3. Enter access control device information. Device IP, Port, User Name, and Password must be the same with access control device. 4. Optional: For device with multiple access control channels or video channels, check the access control channel and video channel as your desire. Figure 2-2 Add Device 5. Click Add. What to do next • Click to view the live video of related channel.
Network Video Recorder User Manual Note For access control devices without the video channel. You need to select trigger channel in linkage action configuration first. For details, refer to Configure Linkage Actions . • Click to edit added access control device information. 2.1.2 Add an Alarm Device Add alarm devices of Hikvision, Luminite, GJD, or OPTEX manufacturer to receive their alarms. You can configure linkage actions like triggering recording and full screen monitoring, when an alarm occurs.
Network Video Recorder User Manual Note For access control devices without the video channel. You need to select trigger channel in linkage action configuration first. For details, refer to Configure Linkage Actions . . • Click to edit added alarm device information. 2.2 Configure the Linkage Action and Arming Schedule Configure the linkage actions and arming schedule for access control or alarm devices. Linkage actions will be triggered when the designate alarm occurs. Steps 1.
Network Video Recorder User Manual Steps 1. Click of an added IoT device. 2. Check OSD Display on Event Configuration interface. 3. Select Trigger Channel. 4. Click OSD Display Configuration. Figure 2-5 OSD Configuration 5. Select items, including Device Name, Card No., Event Name, Name, and ID No., to display on live view image. The items are only for access control devices. 6. Configure OSD properties. Overlay Mode - Scroll The OSD will automatically scroll to show the new alarm information.
Network Video Recorder User Manual Figure 2-6 Search Event Record (Access Control) Figure 2-7 Search Event Record (Alarm Device) 2. Specify search conditions. Note Name/Card No.: When card swiping event occurs, the access control device will upload card name and card No. to video record. You can search event by card name or card No. 3. Click Search.
Network Video Recorder User Manual Figure 2-9 Search Result (Alarm Device) 2.5 IoT Video/Picture Configure the event recording or capturing schedule for the selected trigger channel, the channel will automatically record videos or capture pictures when IoT alarm occurs. 2.5.1 Configure the Event Recording/Capturing The video recorder can record videos or capture pictures when an IoT alarm occurs. Steps of an added IoT device. 1. Click 2. Select desired Event Type. 3. Check Enable. 4.
Network Video Recorder User Manual 4) Drag the mouse on the time bar to set the event detection recording schedule. Refer to Configure Plan Recording for details. 5) Click OK. Figure 2-11 Event Recording Result When an alarm occurs, the selected trigger channel will start event recording. 2.5.2 Search the IoT Video/Picture Search IoT event triggered videos or pictures. Steps 1. Go to File Management → All Files . Figure 2-12 Search Event Video/Picture 2. Set search conditions.
Network Video Recorder User Manual Select it as the selected trigger channels in IoT linkage action configuration. Event Type Select the desired IoT event. File Type You can search the IoT video or picture. 3. Click Search.
Network Video Recorder User Manual Chapter 3 Live View Live view displays the video image getting from each camera in real time. 3.1 Start Live View Click on the main menu bar to enter the Live View. • Select a window and double click a camera from the list to play the video from the camera in the selected window. • Use the toolbar at the playing window bottom to realize the capture, instant playback, audio on/ off, digital zoom, live view strategy, show information and start/stop recording, etc. 3.1.
Network Video Recorder User Manual Volume Adjust the Live View volume, playback and two-way audio for the selected output interface. Event Output Select the output to show event video. Full Screen Monitoring Dwell Time Set the time in seconds to show alarm event screen. 3. Click OK. 3.1.2 Configure Live View Layout Live view displays the video image getting from each camera in real time. Configure Custom Live View Layout Steps 1. Go to System → Live View → View . 2. Click Set Custom Layout. 3.
Network Video Recorder User Manual The successfully configured layout is displayed in the list. 8. Optional: Select a live view layout from the list and click delete the name. to edit the name, or click to Configure Live View Mode Steps 1. Go to System → Live View → View . 2. Select the video output interface. 3. Select a layout or custom layout from the toolbar. 4. Select a division window, and double-click on a camera in the list to link the camera to the window.
Network Video Recorder User Manual Figure 3-3 Digital Zoom 3.3 Fisheye View The device supports the fisheye camera expansion in Live View or playback mode. Before You Start • The fisheye expansion view feature is supported only by the • The connected camera must support the fisheye view. Steps 1. Start live view, click to enter the fisheye expansion mode. 2. Select the expansion view mode. 180° Panorama ( ) Switch the Live View image to the 180° panorama view.
Network Video Recorder User Manual expansion. It supports the electronic PTZ function, also called e-PTZ. called Fisheye View because it approximates the vision of a fish’s convex eye. The lens produces curvilinear images of a large area, while distorting the perspective and angles of objects in the image. 3.4 3D Positioning 3D Positioning zooms in/out a specific live image area. Steps . 1. Start live view, and click 2. Zoom in/out the image.
Network Video Recorder User Manual Figure 3-4 Channel-Zero Encoding 3. Configure Frame Rate, Max. Bitrate Mode, and Max. Bitrate. A higher frame rate and bitrate require higher bandwidth. 4. Click Apply. You can view all the channels on one screen via CMS or web browser. 3.6 PTZ Control 3.6.1 Configure PTZ Parameters Follow these procedures to set the PTZ parameters. The PTZ parameters configuration must be done before you can control the PTZ camera. Steps 1.
Network Video Recorder User Manual Note All the parameters should be exactly match the PTZ camera parameters. 4. Click OK to save the settings. 3.6.2 Set a Preset Presets record the PTZ position and the status of zoom, focus, iris, etc.You can call a preset to quickly move the camera to the predefined position. Steps 1. Click on the quick settings toolbar of the PTZ camera's live view. 2. Click directional buttons to wheel the camera to a location. 3. Adjust the zoom, focus and iris status. 4.
Network Video Recorder User Manual Figure 3-9 Call Preset (2) 3.6.4 Set a Patrol Patrols can be set to move the PTZ to key points and have it stay there for a set duration before moving on to the next key point. The key points are correspond to the presets. Steps 1. Click on the quick settings toolbar of the PTZ camera's live view. 2. Click Patrol to configure patrol. Figure 3-10 Patrol Configuration 3. Select the patrol No. 4. Click Set. Figure 3-11 Patrol Settings 5.
Network Video Recorder User Manual Figure 3-12 Key Point Configuration 1) Configure key point parameters. Preset Determines the order the PTZ will follow while cycling through the patrol. Speed Defines the speed the PTZ will move from one key point to the next. Duration Refers to the duration to stay at the corresponding key point. 2) Click Apply to save the key points to the patrol. 6. Other Operation is as follows. Operation Description Operation Description Select a key point to delete.
Network Video Recorder User Manual Figure 3-13 Patrol Configuration 3. Select a patrol. 4. Click Call to start the patrol. 5. Optional: Click Stop to stop the patrol. 3.6.6 Set a Pattern Patterns can be set by recording the movement of the PTZ. You can call the pattern to make the PTZ move according to the predefined path. Steps 1. Click on the quick settings toolbar of the PTZ camera's live view. 2. Click Pattern to configure a pattern. Figure 3-14 Pattern Configuration 3. Select the pattern No. 4.
Network Video Recorder User Manual Figure 3-15 Pattern Configuration 3. Select a pattern. 4. Click Call to start the pattern. 5. Optional: Click Stop to stop the pattern. 3.6.8 Set Linear Scan Limit Linear Scan trigger a scan in the horizontal direction in the predefined range. Before You Start Make sure the connected IP camera supports the PTZ function and is properly connected. Note This function is supported only by some certain models. Steps 1.
Network Video Recorder User Manual Steps 1. Click on the quick settings toolbar of the PTZ camera's live view. 2. Click Park (Quick Patrol), Park (Patrol 1), or Park (Preset 1) to activate the park action. Park (Quick Patrol) The dome starts patrolling from the predefined preset 1 to preset 32 in order after the park time. Undefined presets will be skipped. Park (Patrol 1) The dome starts moving according to the predefined patrol 1 path after the park time.
Network Video Recorder User Manual Chapter 4 Recording and Playback 4.1 Recording 4.1.1 Configure Recording Parameters Go to Camera → Video Parameters . Main Stream Main stream refers to the primary stream that affects data recorded to the hard disk drive and will directly determine your recording quality and image size. Comparing with the sub-stream, the main stream can provide a higher quality video with higher resolution and frame rate.
Network Video Recorder User Manual Sub-Stream Sub-stream is a second codec that runs alongside the main stream. It allows you to reduce the outgoing internet bandwidth without sacrificing your direct recording quality. Sub-stream is often exclusively used by apps to view live video. Users with limited internet speeds may benefit most from this setting. Picture The picture refers to the live picture capture in continuous or event recording type.
Network Video Recorder User Manual The time you set to record before the scheduled time or event. For example, when an alarm triggers the recording at 10:00, and if you set the pre-record time as 5 seconds, the camera records at 9:59:55. Post-record The time you set to record after the event or the scheduled time. For example, when an alarm triggered recording ends at 11:00, and if you set the post-record time as 5 seconds, it records till 11:00:05.
Network Video Recorder User Manual 4.1.5 Configure Plan Recording The camera would automatically start/stop recording according to the configured recording schedule. Before You Start • Ensure you have installed the HDDs to the device or added the network disks before storing the video files, pictures and log files.
Network Video Recorder User Manual Figure 4-2 Record Schedule Note • You can repeat the above steps to set schedule recording or capture for each day in the week. • Continuous recording is applied to each day by default. 6. Optional: Copy the recording schedule to other camera(s). 1) Click Copy to. 2) Select camera(s) to duplicate with the same schedule settings. 3) Click OK. 7. Click Apply. 4.1.
Network Video Recorder User Manual Figure 4-3 Edit Holiday Settings 5. Set Holiday Name, Mode, Start Date, and End Date. 6. Click OK. 7. Set the schedule for holiday recording. Refer to Configure Plan Recording for details. 4.2 Playback 4.2.1 Instant Playback Instant playback enables the device to play the recorded video files recorded in the last five minutes. If no video is found, it means there is no recording during the last five minutes.
Network Video Recorder User Manual Figure 4-4 Playback Interface 4.2.2 Play Normal Video Go to Playback, select date and camera(s), and use the toolbar at the bottom to perform playback operations. Refer to Playback Operations . You can click camera(s) to execute simultaneous playback of multiple camera(s). Note 256x playing speed is supported.
Network Video Recorder User Manual 4.2.3 Play Smart Searched Video In smart playback mode, the device can analyze videos that containing motion, line, or intrusion detection information, and mark them in red. Go to Playback, click Smart, and then click motion detection ( ), line crossing detection ( ), or intrusion detection ( ) in the toolbar at the bottom to search and play the video as your desire.
Network Video Recorder User Manual Figure 4-7 Custom Search 5. Click Search. Figure 4-8 Custom Searched Video Files 6. Select a file and start playing the video on search results interface. 4.2.5 Play Tag Files Video tag allows you to record information, such as people and locations of a certain time point, during playback. You can use video tag(s) to search video files and position time point. Add Tag Files Steps 1. Go to Playback. 2. Search and play back the video file(s). 3. Click to add the tag. 4.
Network Video Recorder User Manual Note Max. 64 tags can be added to a single video file. Play Tag Files Steps 1. Go to Playback. 2. Click Custom Search at the left bottom. 3. Enter search conditions, including time and tag keyword. Figure 4-9 Tag Search 4. Click Search. Figure 4-10 Searched Tag Files 5. Select a tag file, and play the video on the search results interface. 4.2.6 Play by Sub-periods The video files can be played in multiple sub-periods simultaneously on the screen.
Network Video Recorder User Manual Steps 1. Go to Playback. 2. Click at the lower-left corner. 3. Select a camera. 4. Set the start time and end time for searching video. 5. Select the different multi-period at the lower-right corner, e.g., 4-Period. Note According to the defined number of split-screens, the video files on the selected date can be divided into average segments for playback. E.g.
Network Video Recorder User Manual In the playback mode, position the cursor on time bar to get preview thumbnails. Figure 4-11 Thumbnails View You can click a thumbnail to enter the full-screen playback.
Network Video Recorder User Manual Chapter 5 Picture Capture 5.1 Configure Parameters The picture refers to the live picture captured in continuous or event recording. You can edit picture parameters in Storage → Capture Schedule → Advanced . Resolution Set the picture resolution. Picture Quality Set picture quality to low, medium or high. Higher quality requires more storage space. Interval The live picture capture interval. Capture Delay Time The duration of capturing pictures. 5.
Network Video Recorder User Manual Figure 5-1 Edit Holiday Settings 5. Click OK. 6. Set the holiday capture schedule. Refer to Chapter Configure Plan Recording for schedule setting details.
Network Video Recorder User Manual Chapter 6 Event 6.1 Normal Event Alarm 6.1.1 Configure Motion Detection Alarms Motion detection enables the device to detect the moving objects in the monitored area and trigger alarms. Steps 1. Go to System → Event → Normal Event → Motion Detection . 2. Select a camera. 3. Check Enable. 4. Set the motion detection rule. For cameras have human and vehicle detection function. Click Draw Area to draw the detection area(s) on the preview screen.
Network Video Recorder User Manual 6.1.3 Configure Video Tampering Alarms Video tampering detection triggered an alarm when the camera lens is covered and takes alarm response action(s). Steps 1. Go to System → Event → Normal Event → Video Tampering . 2. Select a camera. 3. Check Enable. 4. Set the video tampering area. Drag on the preview screen to draw the customized video tampering area. 5. Set Sensitivity (0-2). 3 levels are available. The sensitivity calibrates how readily movement triggers the alarm.
Network Video Recorder User Manual Figure 6-1 Event Hint Settings 3. Select an exception type. Figure 6-2 Exceptions Handling 4. Set the linkage actions. Refer to Configure Linkage Actions . 6.1.6 Configure Combined Alarm Combined alarm combines events with alarm input. The combined alarm will be triggered when it receives alarms from both alarm input and events.
Network Video Recorder User Manual Note The combined alarm arming schedule and linkage action are the same as the selected event(s). Figure 6-3 Combined Alarm 6.2 VCA Event Alarm The device supports receiving VCA detections sent by connected IP cameras. Enable and configure VCA detection on the IP camera settings interface first. Note • VCA detections must be supported by the connected IP camera. • Refer to the network camera user manual for detailed VCA detection instructions. 6.2.
Network Video Recorder User Manual Figure 6-4 Facial Detection 3. 4. 5. 6. Select a camera to configure. Check Enable Face Detection. Optional: Check Save VCA Picture to save the captured pictures of face detection. Set the detection sensitivity. Sensitivity range: [1-5]. The higher the value is, the more easily the face will be detected. 7. Set the arming schedule. Refer to Configure Arming Schedule 8. Set linkage actions. Refer to Configure Linkage Actions 9. Click Apply. 6.2.
Network Video Recorder User Manual 6. Set linkage actions. Refer to Configure Linkage Actions . If you only requires to conduct linkage actions when the thermography camera detects abnormal temperature, go to More , and check Abnormal Body Temperature. Note The abnormal temperature is detected and defined by the thermography camera. 7. Go to Audio Alert , and check Normal Temperature or Abnormal Temperature as your desire.
Network Video Recorder User Manual Figure 6-6 Vehicle Detection 4. 5. 6. 7. 8. Check Enable Vehicle Detection. Optional: Check Save VCA Picture to save the captured vehicle detection pictures. Set the arming schedule.Refer to Configure Arming Schedule Set the linkage actions. Refer to Configure Linkage Actions Configure rules, including Area Settings, Picture, Overlay Content, and Blacklist and Whitelist. Area Settings Up to 4 lanes are selectable.
Network Video Recorder User Manual Figure 6-7 Line Crossing Detection 3. 4. 5. 6. Select a camera. Check Enable Line Crossing Detection. Optional: Check Save VCA Picture to save the captured pictures of line crossing detection. Set the line crossing detection rules and detection areas. 1) Select an arming area. 2) Select Direction as A<->B, A->B, or A<-B. A<->B Only the arrow on the B side shows. When an object goes across the configured line with both directions can be detected and alarms are triggered.
Network Video Recorder User Manual 6.2.5 Intrusion Detection The Intrusion detection function detects people, vehicles or other objects that enter and loiter in a pre-defined virtual region. Specific actions can be taken when an alarm is triggered. Steps 1. Go to System → Event → Smart Event . 2. Click Intrusion. Figure 6-8 Intrusion Detection 3. Check Enable Intrusion Detection. 4. Optional: Check Save VCA Picture to save the captured intrusion detection pictures. 5.
Network Video Recorder User Manual 7. Set the arming schedule. Refer to Configure Arming Schedule . 8. Set linkage actions. Refer to Configure Linkage Actions . 9. Click Apply. 6.2.6 Region Entrance Detection Region entrance detection detects objects that enter a predefined virtual region. Steps 1. Go to System Management → Event Settings → Smart Event . 2. Click Region Entrance Detection. Figure 6-9 Region Entrance Detection 3. Select a camera. 4. Check Enable Region Entrance Detection. 5.
Network Video Recorder User Manual 6.2.7 Region Exiting Detection Region exiting detection detects objects that exit from a predefined virtual region. Steps 1. Go to System → Event → Smart Event . 2. Click Region Exiting. Figure 6-10 Region Exiting Detection 3. 4. 5. 6. Select a camera. Check Enable Region Exiting Detection. Optional: Check Save VCA Picture to save the captured region exiting detection pictures. Follow these steps to set the detection rules and detection areas. 1) Select Arming Region.
Network Video Recorder User Manual 3. Click Loitering Detection. Figure 6-11 Loitering Detection 4. Check Enable Loitering Detection.. 5. Optional: Check Save VCA Picture to save the captured loitering detection pictures. 6. Set loitering detection parameters. 1) Select Arming Region. Up to 4 regions are selectable. 2) Set Time Threshold. Time Threshold The time of car staying in the region. If the value is 10, an alarm is triggered after the car has stayed in the region for 10s. Its range is [1s-10s].
Network Video Recorder User Manual Figure 6-12 People Gathering Detection 4. Check Enable People Gathering Detection. 5. Optional: Check Save VCA Picture to save the captured people gathering detection pictures. 6. Set people gathering detection parameters. 1) Select Arming Region. Up to 4 regions are selectable. 2) Click Draw Area to draw a quadrilateral in the preview window by specifying four vertices of the area. 3) Set Percentage.
Network Video Recorder User Manual Figure 6-13 Fast moving detection 4. Check Enable Fast Moving. 5. Optional: Check Save VCA Picture to save the captured fast moving detection pictures. 6. Set fast moving detection parameters. 1) Select Arming Region. Up to 4 regions are selectable. 2) Click Draw Area to draw a quadrilateral in the preview window by specifying four vertices of the area. 3) Set Sensitivity. Note Sensitivity:Similarity of the background image to the object.
Network Video Recorder User Manual Figure 6-14 Parking Detection 4. Check Enable Parking Detection. 5. Optional: Check Save VCA Picture to save the captured parking detection pictures. 6. Set parking detection parameters. 1) Select Arming Region. Up to 4 regions are selectable. 2) Set Time Threshold. Time Threshold The time of car staying in the region. If the value is 10, an alarm is triggered after the car has stayed in the region for 10s. Its range is [5s-20s]. 3) Set Sensitivity.
Network Video Recorder User Manual Figure 6-15 Unattended Baggage Detection 3. 4. 5. 6. Select a camera. Check Enable Unattended Baggage Detection. Optional: Check Save VCA Picture to save the captured unattended baggage detection pictures. Set the detection rules and detection areas. 1) Select Arming Region. Up to 4 regions are selectable. 2) Drag the sliders to set Time Threshold and Sensitivity. Time Threshold The time of the objects are left in the region.
Network Video Recorder User Manual 3. 4. 5. 6. Figure 6-16 Object Removal Detection Select a camera to configure. Check Enable Object Removable Detection. Optional: Check Save VCA Picture to save the captured object removable detection pictures. Follow these steps to set the detection rules and detection areas. 1) Select Arming Region. Up to 4 regions are selectable. 2) Drag the sliders to set Time Threshold and Sensitivity. Time Threshold The time of the objects removed from the region.
Network Video Recorder User Manual Figure 6-17 Audio Exception Detection 3. Select a camera to configure. 4. Optional: Check Save VCA Picture to save the captured audio exception detection pictures. 5. Set the detection rules: 1) Select Exception Detection. 2) Check Audio Loss Exception,Sudden Increase of Sound Intensity Detection,and/or Sudden Decrease of Sound Intensity Detection. Audio Loss Exception Detects a steep sound rise in the surveillance scene.
Network Video Recorder User Manual Steps 1. Go to System → Event → Smart Event . 2. Click Defocus. Figure 6-18 Defocus Detection 3. 4. 5. 6. Select a camera to configure. Check Enable. Optional: Check Save VCA Picture to save the captured defocus detection pictures. Drag the Sensitivity slider to set the detection sensitivity. Note Sensitivity range: [1-100]. The higher the value, the more easily the defocus image will be detected. 7. Set the arming schedule.Refer to Configure Arming Schedule . 8.
Network Video Recorder User Manual Figure 6-19 Sudden Scene Change 3. Select a camera to configure. 4. Check Enable. 5. Optional: Check Save VCA Picture to save the captured sudden scene change detection pictures. 6. Drag the Sensitivity slider to set the detection sensitivity. Note Sensitivity range: [1-100]. The higher the value, the more easily the change of scene can trigger the alarm. 7. Set the arming schedule.Refer to Configure Arming Schedule . 8. Set the linkage actions.
Network Video Recorder User Manual Figure 6-20 PIR Alarm 3. 4. 5. 6. 7. 8. Select a camera to configure. Check PIR Alarm. Optional: Check Save VCA Picture to save the captured of PIR alarm pictures. Set the arming schedule.Refer to Configure Arming Schedule . Set the linkage actions. Refer to Configure Linkage Actions . Click Apply. 6.2.
Network Video Recorder User Manual 6.2.19 Configure Queue Management After connecting with queue management camera, you can set the arming schedule and linkage action of queue management. Before You Start Ensure the recorder have connected with queue management camera. Steps 1. Go to System → Event → Smart Event . 2. Select a queue management camera from the camera list. 3. Optional: Check Save VCA Picture to save the captured pictures of detection. 4. Set the arming schedule.
Network Video Recorder User Manual 6.3 Configure Arming Schedule Steps 1. Click Arming Schedule. 2. Click Edit. 3. Select a day of the week and set the time period. Up to eight time periods can be set each day. Note Time periods cannot repeat or overlapped. Figure 6-21 Set Arming Schedule 4. You can click Copy to copy the current day arming schedule settings to other day(s). 5. Click Apply to save the settings. 6.
Network Video Recorder User Manual 6.4.1 Configure Auto-Switch Full Screen Monitoring When an alarm is triggered, the local monitor displays in full screen the video image from the alarming channel configured for full screen monitoring. And when the alarm is triggered simultaneously in several channels, you must configure the auto-switch dwell time. Note Auto-switch will terminate once the alarm stops and back to the live view interface. Steps 1. Go to System → Live View → General . 2.
Network Video Recorder User Manual 3. Go to Linkage Action interface of the alarm detection (e.g., motion detection, video tampering, face detection, etc.). 4. Select Notify Surveillance Center. 6.4.4 Configure Email Linkage The system can send an email with alarm information to a user or users when an alarm is detected. Steps 1. Go to System → Network → Advanced → Email . 2. Set the email parameters. 3. Click Apply. 4. Go to the Linkage Action interface of the alarm detection (e.g.
Network Video Recorder User Manual 6.4.7 Configure PTZ Linkage The system can trigger the PTZ actions (e.g., call preset/patrol/pattern) when the alarm event, or VCA detection events occurs. Before You Start Make sure the connected PTZ or speed dome connected supports PTZ linkage. Steps 1. Go to Linkage Action interface of the alarm input or VCA detection (e.g., face detection, line crossing detection, intrusion detection, etc.). 2. Select the PTZ Linkage. 3. Select the camera to perform the PTZ actions. 4.
Network Video Recorder User Manual Chapter 7 Smart Analysis 7.1 People Counting Counting calculates the number of people entering or leaving a certain configured area and creates daily/weekly/monthly/annual reports for analysis. Steps 1. Go to Smart Analysis → Counting . 2. Select the camera(s). 3. Select the report type. 4. Set Date to analyze. The people counting graphic will show. Figure 7-1 People Counting Interface 5. Optional: Click Export to export the report in Microsoft Excel format. 7.
Network Video Recorder User Manual Figure 7-2 Heat Map Interface 5. Click Counting. The results will be displayed in graphics marked in different colors. Note As shown in the figure above, red color block (255, 0, 0) indicates the most trafficked area, and blue color block (0, 0, 255) indicates the less-popular area. 6. Optional: Click Export to export the statistics report in Microsoft Excel format.
Network Video Recorder User Manual Chapter 8 POS Configuration The device can be connected to a POS machine/server, and receive a transaction message to overlay on the image during Live View or playback, as well as trigger a POS event alarm. 8.1 Configure POS Connection Steps 1. Go to System → POS . 2. Click Add. Figure 8-1 POS Settings 3. Select a POS device from the drop-down list. 4. Check Enable. Note The number of POS devices supported by each device is the half of its number of channel, e.g.
Network Video Recorder User Manual Figure 8-2 Universal Protocol Settings EPSON The fixed start and end line tag are used for EPSON protocol. AVE The fixed start and end line tag are used for AVE protocol. Serial port and virtual serial port connection types are supported. Click Custom to configure the AVE settings. Select Rule as VSI-ADD or VNET . Set the address bit of the POS message to send. Click OK to save the settings. NUCLEUS Click the Custom to configure the NUCLEUS settings.
Network Video Recorder User Manual USB-to-RS-232 Connection Configure the USB-to-RS-232 convertor port parameters, including the port serial number, baud rate, data bit, stop bit, parity, and flow ctrl. Figure 8-3 USB-to-RS-232 Settings RS-232 Connection Connect the device and the POS machine via RS-232. The RS-232 settings can be configured in Menu → Configuration → RS-232 . The Usage must be set to Transparent Channel.
Network Video Recorder User Manual Figure 8-4 Sniff Settings 8.2 Configure POS Text Overlay Steps 1. Go to System → POS . 2. Click Channel Linkage and Display. Figure 8-5 Overlay Character Settings 3. Select linked channel to overlay the POS characters. 4. Set the characters overlay for the enabled POS.
Network Video Recorder User Manual • Font size and font color • Display time (sec) of the characters. The value ranges 5 -3600 sec. • Timeout of POS event. The value ranges 5 -3600 sec. When the device has not received the POS message within the defined time, the transaction ends. 5. In Privacy Settings, set the POS privacy information to not display on the image, e.g., the card number, user name, etc. The defined privacy information will be displayed using ***on the image instead. 6.
Network Video Recorder User Manual Figure 8-6 Set Trigger Cameras of POS 5. Select the normal linkage actions. 6. Select one or more alarm output(s) to trigger. 7. Select one or more channels to record or become full-screen monitoring when a POS alarm is triggered. 8. Click Apply to save the settings.
Network Video Recorder User Manual Chapter 9 Camera Settings 9.1 Configure Image Parameters You can customize image parameters, including day/night switch, backlight, contrast, and saturation in Camera → Display . Image Settings Customize the image parameters including brightness, contrast, and saturation. Exposure Set the camera exposure time (1/10000 to 1 sec). A larger exposure value results in a brighter image.
Network Video Recorder User Manual Figure 9-1 OSD Configuration Interface 6. Drag the text frame on the preview window to adjust the OSD position. 7. Click Apply. 9.3 Configure Privacy Mask The privacy mask protects personal privacy by concealing parts of the image from kive view or recording with a masked area. Steps 1. Go to Camera → Privacy Mask . 2. Select a camera to set privacy mask. 3. Check Enable. 4. Draw a zone on the window. The zone will be marked by different frame colors.
Network Video Recorder User Manual Figure 9-2 Privacy Mask Settings Interface Note • Up to 4 privacy masks zones can be configured and the size of each area can be adjusted. • You can clear the configured privacy mask zones on the window by clicking the corresponding clear zone 1 to 4 icons on the right of the window, or click Clear All to clear all zones. 5. Click Apply. 9.
Network Video Recorder User Manual 2. Click IP Camera Import/Export, and the detected external device contents appear. 3. Export or import the IP camera configuration files. - Click Export to export the configuration files to the selected local backup device. - To import a configuration file, select the file from the selected backup device and click Import. Note After the importing process is completed, you must reboot the device to activate the settings. 9.
Network Video Recorder User Manual Chapter 10 Storage 10.1 Storage Device Management 10.1.1 Manage Local HDD Configure HDD Group Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a particular HDD group through HDD settings. Steps 1. Go to Storage → Storage Mode . 2. Select Mode as Group. 3. Click Apply. 4. Go to Storage → Storage Device . 5. Select a HDD. 6. Click Figure 10-1 Storage Device to enter Local HDD Settings interface.
Network Video Recorder User Manual Figure 10-2 Local HDD Settings 7. Select a group number for the HDD. 8. Click OK. Note Regroup the cameras for HDD if the HDD group number is changed. 9. Go to Storage → Storage Mode . 10. Select group number from the list. 11. Select related camera(s) to save videos and pictures on the HDD group. 12. Click Apply. Configure the HDD Property HDD property can be set as R/W, Read-only, or Redundant. Before You Start Set the storage mode to Group.
Network Video Recorder User Manual R/W HDD supports both read and write. Read-only Files in read-only HDD will not be overwritten. Redundant Save the videos and pictures not only in the R/W HDD but also in the redundant HDD. It effectively enhances the data safety and reliability. Ensure at least another HDD which is in Read/Write status exists. 4. Click OK. Configure the HDD Quota Each camera can be configured with an allocated quota for storing videos or pictures. Steps 1. Go to Storage → Storage Mode .
Network Video Recorder User Manual Figure 10-3 Add NetHDD 3. 4. 5. 6. 7. Select NetHDD type. Enter NetHDD IP address and click Search to search the available NetHDD. Select the desired NetHDD. Click OK. The added NetHDD will be displayed in the HDD list. Select the newly added NetHDD and click Init. 10.1.3 Manage eSATA Configure eSATA for Data Storage When there is an external eSATA device connected to your video recorder, you can configure the eSATA usage as data storage and manage the eSATA. Steps 1.
Network Video Recorder User Manual Record/Capture Use the eSATA for record/capture. Refer to the following steps for operating instructions. Figure 10-4 eSATA Mode What to do next If eSATA usage is set as Record/Capture, enter the storage device interface to edit its property or initialize it. Configure eSATA for Auto Backup If you made an automatic backup plan, the video recorder will back up the local videos of 24 hours ahead of the backup start time to eSATA.
Network Video Recorder User Manual Figure 10-5 Configure eSATA for Auto Backup 10.2 Disk Array A disk array is a data storage virtualization technology that combines multiple physical disk drives into a single logical unit. Also known as a "RAID", an array stores data over multiple HDDs to provide enough redundancy so that data can be recovered if one disk fails. Data is distributed across the drives in one of several ways called "RAID levels", based the redundancy and performance required. 10.2.
Network Video Recorder User Manual 4. After reboot, go to Storage → RAID Setup → Physical Disk . 5. Click One-touch Config. 6. Edit Array Name and click OK to start configuring. Note If you install 4 or more HDDs, a hot spare disk for array rebuilding will be created. 7. Optional: The video recorder will automatically initialize the created array. Go to Storage → RAID Setup → Array to view the information of the created array.
Network Video Recorder User Manual RAID Level The Required Number of HDDs RAID 5 At least 3 HDDs. RAID 6 At least 4 HDDs. RAID 10 The number of HDD must be an even ranges from 4 to 16. 9. Click OK. 10. Optional: The video recorder will automatically initialize the created array. Go to Storage → RAID Setup → Array to view the information of the created array. Figure 10-7 Array List 10.2.2 Rebuild an Array The array status includes Functional, Degraded, and Offline.
Network Video Recorder User Manual 2. Click of an available HDD to set it as the hot spare disk. Automatically Rebuild an Array The video recorder can automatically rebuild degraded arrays with the hot spare disks. Before You Start Create hot spare disks. For details, refer to Configure a Hot Spare Disk . Steps 1. Go to Storage → RAID Setup → Array . Figure 10-9 Array List Manually Rebuild an Array If no hot spare disks are configured, rebuild a degraded array manually.
Network Video Recorder User Manual Figure 10-10 Rebuild Array 3. Select the available physical disk. 4. Click OK. 5. Click OK on the pop up message box "Do not unplug the physical disk when it is under rebuilding.
Network Video Recorder User Manual Chapter 11 Hot Spare Recorder Backup Video recorders can form an N+1 hot spare system. The system consists of several working video recorders and a hot spare video recorder; when the working video recorder fails, the hot spare video recorder switches into operation, thus increasing the reliability of the system. Contact your dealer for details of models that support the hot spare function.
Network Video Recorder User Manual 11.2 Set Working Recorder Steps 1. Go to System → Hot Spare . 2. Select Work Mode as Normal Mode. 3. Check Enable. 4. Enter IP address, user name, and admin password of the hot spare recorder. Figure 11-3 Hot Spare 5. Click Apply. 11.3 Manage Hot Spare System Steps 1. Go to System → Hot Spare in the hot spare recorder. 2. Check working recorders on the device list and click Add to link the working recorder to the hot spare recorder.
Network Video Recorder User Manual Figure 11-4 Add Working Recorder 102
Network Video Recorder User Manual Chapter 12 Network Settings 12.1 Configure DDNS You can set Dynamic DNS service for network access. Different DDNS modes are available: DynDNS, PeanutHull, and NO-IP. Before You Start You must register the DynDNS, PeanutHull, or NO-IP services with your ISP before configuring DDNS settings. Steps 1. Go to System → Network → TCP/IP → DDNS Figure 12-1 DDNS Settings 2. 3. 4. 5. 6. 7. Check Enable. Select DDNS Type as DynDNS. Enter Server Address for DynDNS (i.e., members.
Network Video Recorder User Manual 12.3 Configure SNMP You can configure SNMP (SNMP v2 and SNMP v3) settings to get device status and parameter information via web browser. SNMP v3 adds cryptographic security to SNMP v2, and provides security with authentication and privacy. Before You Start Download the SNMP software to receive device information via the SNMP port. By setting the trap address and port, the device is allowed to send alarm events and exception messages to the surveillance center. Steps 1.
Network Video Recorder User Manual Figure 12-2 SNMP Settings 2. 3. 4. 5. Enable SNMP v2 or SNMP v3 as your desire. Set related parameters. Set SNMP Port. Click Save. 12.4 Configure Email The system can be configured to send an e-mail notification to all designated users when a specified event occurs such as when an alarm or motion event is detected, or the administrator password is changed, etc.
Network Video Recorder User Manual Before You Start The device must be connected to a local area network (LAN) that contains an SMTP mail server. The network must also be connected to either an intranet or the Internet depending on the location of the e-mail accounts to which you want to send notifications. Steps 1. Go to System → Network → Advanced → Email . Figure 12-3 Email Settings 2. Configure the email settings.
Network Video Recorder User Manual Receiver The receiver's name. Receiver's Address The e-mail address of the user to be notified. Enable Attached Picture Check to send e-mail with attached alarm images. The interval is the time between sending two subsequent alarm images. 3. Click Apply. 4. Optional: Click Test to send a test email. 12.5 Configure Port Mapping (NAT) Two ways are provided for port mapping to realize the remote access via the cross-segment network, UPnP™ and manual mapping.
Network Video Recorder User Manual - Auto:If you select Auto, the port mapping items are read-only, and the external ports are set by the router automatically. - Manual:If you select Manual, you can edit the external port on your demand by clicking to activate External Port Settings. Note • You can use the default port No., or change it according to actual requirements. • External Port indicates the port No. for port mapping in the router. • The value of the RTSP port No.
Network Video Recorder User Manual Figure 12-6 Port Settings 2. configure port settings as needed. Alarm Host IP/Port With a remote alarm host configured, the device will send the alarm event or exception message to the host when an alarm is triggered. The remote alarm host must have the client management system (CMS) software installed.The alarm host IP refers to the IP address of the remote PC on which the CMS software (e.g.
Network Video Recorder User Manual RTSP Port RTSP (Real Time Streaming Protocol) is a network control protocol designed to control streaming media servers. The port is 554 by default. Enhanced SDK Service Port The enhanced SDK service adopts TLS protocol over the SDK service that provides safer data transmission. The port is 8443 by default. 3. Click Apply. 12.7 Configure ONVIF ONVIF protocol allows the connection with third-party cameras.
Network Video Recorder User Manual Chapter 13 File Management 13.1 Search Files Specify detailed conditions to search videos and pictures. Steps 1. Go to File Management → Video , or File Management → Picture . 2. Select a search method. For example, Search by Appearance, or Search by Event. 3. Specify detailed conditions, including time, camera, etc. 4. Click Start Search. 5. Click Channel to select a channel as your desire. It will display the searching results of the selected channel. 6.
Network Video Recorder User Manual 13.3 Export Files Export files for backup purposes to a USB device, or eSATA HDD. Steps 1. Search files. Refer to Search Files for details. 2. Select files. 3. Click Export. 4. Optional: For vehicle files, check Backup License Plate Statistics Info to export license plate statistics information later. 5. Select the file to export as Video and log and click OK. 6. Select the backup device and folder path. 7. Click OK.
Network Video Recorder User Manual Chapter 14 User Management and Security 14.1 Manage User Accounts The Administrator user name is admin and the password is set when you start the device for the first time. The Administrator has the permission to add and delete users and configure user parameters. 14.1.1 Add a User Steps 1. Go to System → User . 2. Click Add to enter the operation permission interface. 3. Input the admin password and click OK. 4.
Network Video Recorder User Manual 14.1.2 Edit the Admin User For the admin user account, you can modify your password and unlock pattern. Steps 1. Go to System → User . 2. Select the admin user from the list. 3. Click Modify. Figure 14-1 Edit User (Admin) 4. Edit the admin user information as desired, including a new admin password (strong password is required) and MAC address. 5. Edit the unlock pattern for the admin user account.
Network Video Recorder User Manual 9. Click OK to save the settings. 14.1.3 Edit an Operator/Guest User You can edit the user information, including user name, password, permission level, and MAC address. Steps 1. Go to System → User . 2. Select a user from the list and click Modify. Figure 14-2 Edit User (Operator/Guest) 3. Edit the user information as desired, including the new password (strong password is required) and MAC address. 4. Click OK. 14.2 Manage User Permissions 14.2.
Network Video Recorder User Manual Figure 14-3 User Permission Settings Interface 3. Set the user's operating permissions for Local Configuration, Remote Configuration, and Camera Configuration for the user. 1) Set Local Configuration Local Log Search Searching and viewing logs and system information of device. Local Parameters Settings Configuring parameters, restoring factory default parameters, and importing/exporting configuration files.
Network Video Recorder User Manual Remotely viewing logs that are saved on the device. Remote Parameters Settings Remotely configuring parameters, restoring factory default parameters, and importing/ exporting configuration files. Remote Camera Management Remote adding, deleting, and editing of the IP cameras. Remote Serial Port Control Configuring settings for RS-232 and RS-485 port settings. Remote Video Output Control Sending remote button control signals.
Network Video Recorder User Manual Local Video Export Locally exporting recorded files of the selected camera(s). Local Live View View live video of the selected camera(s) in local. 4. Click OK to save the settings. 14.2.2 Set Live View Permission on Lock Screen The admin user can set live view permission for specific cameras in the screen lock status of device. • The admin user can set this permission for user accounts.
Network Video Recorder User Manual 4. Set the permissions.Select the camera (s) to allow live view when the current user account is in logout status. 5. Click OK. 14.2.3 Set double verification permission for non-admin users After double verification is enabled in the channel, a non-admin user must be verified by an authorized user to get the permission. Only admin has the authorization to set double verification. Steps 1. Go to Maintenance → System Service → Double Verification Settings .
Network Video Recorder User Manual Before You Start Ensure you are on the same network segment with your device. Steps 1. Go to Configuration → System → User Management → User Management . 2. Select the admin user. 3. Click Account Security Settings. 4. Click Modify. Figure 14-6 Configure Security Questions 5. 6. 7. 8. Set the security questions. Click OK. Enter the admin password. Click OK. 14.3.2 Configure Reserved Email The reserved email will help you to reset password when you forget your password.
Network Video Recorder User Manual Figure 14-7 Configure Reserved Email 3. Click OK. 14.3.3 Export GUID File The GUID file can help you to reset password when you forget it. You can export GUID file via web browser. Please keep the GUID file properly. Before You Start Ensure you are on the same network segment with your device. Steps 1. Go to Configuration → System → User Management → User Management . 2. Select the admin user. 3. Click Account Security Settings. 4. Click Modify.
Network Video Recorder User Manual Figure 14-8 Export GUID File 5. Click Export in Export GUID File. 6. Enter the admin password. 7. Save the GUID file to a directory as your desire. 14.4 Reset Password When you forget the admin password, you can reset the password by importing the GUID file, answering security questions, or entering verification code from your reserved email. 14.4.1 Reset Password by GUID You can reset password by GUID via web browser.
Network Video Recorder User Manual Warning We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product. 6.
Network Video Recorder User Manual 4. Click Next if you accept the legal disclaimer. You can use a smartphone to scan the QR code and read the legal disclaimer. 5. Obtain the verification code. There are two ways to get the verification code. - Use Hik-Connect app to scan the QR code. - Send the QR code to email server. a. Insert a USB flash drive to your device. b. Click Export to export the QR code to USB flash drive. c. Email the QR code to pw_recovery@hikvision.com as attachment. 6.
Network Video Recorder User Manual Chapter 15 System Management 15.1 Configure Device Steps 1. Go to System → General . 2. Configure the following settings. Language The default language used is English. Output Standard Set the output standard to NTSC or PAL, which must be the same as the video input standard. Resolution Configure video output resolution. Device Name Edit device name. Device No. Edit the device serial number. The Device No. can be set in the range of 1 to 255, and the default No. is 255.
Network Video Recorder User Manual 15.2.1 Manual Time Synchronization Steps 1. Go to System → General . 2. Configure the date and time. 3. Click Apply to save the settings. 15.2.2 NTP Synchronization Connection to a network time protocol (NTP) server can be configured on your device to ensure the system’s date and time accuracy. Steps 1. Go to System → Network → TCP/IP → NTP . 2. Check Enable. 3. Configure NTP settings as need.
Network Video Recorder User Manual Manually set the start time and end time of the DST period, and the DST bias. 4. Set the DST Bias. Set the time (30/60/90/120 minutes) offset from the standard time. 5. Click Apply to save the settings. 15.2.4 IP Camera Time Sync The device can automatically synchronize the time of connected IP camera after enabling this function. Steps 1. Go to Camera → Camera → IP Camera . 2. Position the cursor on the window of the IP camera and click 3.
Network Video Recorder User Manual 15.3.2 Test Network Delay and Packet Loss Network delay is caused by slow response of the device when oversized data information is not limited during transmission under certain network protocol, e.g. TCP/IP. Packet loss test is for testing network packet loss rate that is the ratio of lost data packet and total number of transmitted data packet. Steps 1. Go to Maintenance → Network → Network Detection . 2. Select a network card in Select NIC. 3.
Network Video Recorder User Manual 15.3.4 Network Resource Statistics The remote access, including web browser and client software, will consume output bandwidth. You can view the real-time bandwidth statistics. Steps 1. Go to Maintenance → Network → Network Stat . Figure 15-4 Network Resource Statistics 2. View the bandwidth statistics, including IP Camera, Remote Live View, Remote Play, Net Total Idle, etc. 3. Optional: Click Refresh to obtain the latest data. 15.
Network Video Recorder User Manual Figure 15-5 Bad Sector Detection Note • You can pause/resume or cancel the detection. • After testing has been completed, you can click Error information to see the detailed damage information. 15.4.2 S.M.A.R.T. Detection HDD detection functions such as the adopting of the S.M.A.R.T. and the Bad Sector Detection techniques. S.M.A.R.T.
Network Video Recorder User Manual Figure 15-6 S.M.A.R.T. Settings Interface Note To use the HDD even when the S.M.A.R.T. checking has failed, check Continue to use the disk when self-evaluation is failed. The related information of the S.M.A.R.T. is shown, and you can check the HDD status. 15.4.3 HDD Health Detection You can view the health status of a 4 TB to 8 TB Seagate HDD that generated after October 1, 2017. Use this function to help troubleshoot HDD problems.
Network Video Recorder User Manual Figure 15-7 Health Detection 2. Click a HDD to view details. 15.4.4 Configure Disk Clone Select the HDDs to clone to the eSATA HDD. Before You Start Connect an eSATA disk to the device. Steps 1. Go to Maintenance → HDD Operation → HDD Clone . Figure 15-8 HDD Clone 2. Check the HDD to clone. The capacity of the selected HDD must match the capacity of the clone destination. 3. Click Clone. 4. Click Yes on the pop up message box to create the clone.
Network Video Recorder User Manual 15.4.5 Repair Database Repairing database will rebuild all databases. It might help to improve your system speed after upgrade. Steps 1. Go to Storage → Storage Device . 2. Select the drive. 3. Click Repair Database. 4. Click Yes. Note • Repairing database will rebuild all databases.
Network Video Recorder User Manual Figure 15-10 Local Upgrade Interface 3. Select the firmware update file from the storage device. 4. Click Upgrade to start upgrading. After the upgrade is completed, the device will reboot automatically to activate the new firmware. Upgrade by FTP Before You Start Ensure the network connection of the PC (running FTP server) and the device are valid and correct. Run the FTP server on the PC and copy the firmware into the corresponding directory of your PC. Steps 1.
Network Video Recorder User Manual Before You Start Ensure the device has successfully connected to Hik-Connect, and it requires to install at least one read-write HDD for firmware downloading. Steps 1. Go to Maintenance → Upgrade → Online Upgrade . 2. Click Check Upgrade to manually check and download the latest firmware from Hik-Connect. Note The device will automatically check for the latest firmware every 24 hours. If it detects available upgrade firmware, the device will notify you when you log in. 3.
Network Video Recorder User Manual 3. Export or import the IP camera configuration files. - Click Export to export the configuration files to the selected local backup device. - To import a configuration file, select the file from the selected backup device and click Import. Note After the importing process is completed, you must reboot the device to activate the settings. 15.
Network Video Recorder User Manual 15.8 Log Management 15.8.1 Log Storage You can customize the log storage disk and log storage period. Steps 1. Go to Storage → Advanced . Figure 15-13 Log Storage 2. Set Log Storage Mode. System Default Each disk will allocate a certain space to store about 400,000 logs. When logs are full, old logs will be overwritten. Custom You can set Log Storage Period and allocate Log Disk for log storage.
Network Video Recorder User Manual Figure 15-15 Log Search Results Note Up to 2,000 log files can be displayed each time. 5. Related Operation: Click or double-click it to view detailed information. Click it to view the related video file. Export/Export ALL Click it to export all the system logs to the storage device. 15.8.3 Upload Log to the Server You can upload system logs to the server for backup. Steps 1. Go to System → Network → Advanced → Log Server Settings . Figure 15-16 Log Server Settings 2.
Network Video Recorder User Manual 15.8.4 One-Way Authentication You can install a CA certificate (from the server) to your device to authorize the server via web browser, this would improve the log communication security. Before You Start • Download the CA certificate from the server. • Ensure log server parameters are valid. Steps 1. Go to Configuration → Network → Advanced Settings → Log Server Configuration . Figure 15-17 One-Way Authentication 2. Install the CA certificate in CA Certificate. 3.
Network Video Recorder User Manual 2. 3. 4. 5. 6. 7. 8. 9. Figure 15-18 Two-Way Authentication Install the CA certificate in CA Certificate. Click Create in Client Certificate, and follow the pop-up to create the certificate. Click Download to download the certificate file to a desired location. Upload the downloaded certificate file to the server, and the server will return the certificate key. Open the certificate as a text file, and modify it by the certificate key as the server returned.
Network Video Recorder User Manual Restore all parameters, except the network (including IP address, subnet mask, gateway, MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the factory default settings. Factory Defaults Restore all parameters to the factory default settings. Restore to Inactive Restore the recorder to inactive status. Note The recorder will reboot automatically after restoring to the default settings. 15.10 Security Management 15.10.
Network Video Recorder User Manual 15.10.2 RTSP Authentication You can specifically secure the stream data of live view by setting the RTSP authentication. Steps 1. Go to System → System Service → System Service . Figure 15-21 RTSP Authentication 2. Select RTSP Authentication Type. Note Two authentication types are selectable, if you select digest, only the request with digest authentication can access the video stream by the RTSP protocol via the IP address.
Network Video Recorder User Manual 15.10.5 HTTP Authentication If you need to enable the HTTP service, you can set HTTP authentication to enhance access security. Steps 1. Go to Maintenance → System Service → System Service . Figure 15-22 HTTP Authentication 2. Check Enable HTTP. 3. Select HTTP Authentication Type. Note Two authentication types are selectable, for security reasons, it is recommended to select digest as the authentication type. 4. Click Apply to save the settings. 5.
Network Video Recorder User Manual Go to Configuration → System → Security → Security Service via web browser to enable/disable serial port authentication service. Service Close Time The serial port authentication service will be closed for a specific period. For example, if Service Close Time is set as 30, the serial port authentication service will be closed for 30 days. And after 30 days, serial port authentication service will be enable.
Network Video Recorder User Manual Chapter 16 Appendix 16.1 Glossary Dual-Stream Dual-stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 1080P and the sub-stream having a maximum resolution of CIF. DVR Acronym for Digital Video Recorder.
Network Video Recorder User Manual NTSC Acronym for National Television System Committee. NTSC is an analog television standard used in such countries as the United States and Japan. Each frame of an NTSC signal contains 525 scan lines at 60Hz. NVR Acronym for Network Video Recorder. An NVR can be a PC-based or embedded system used for centralized management and storage for IP cameras, IP Domes and other DVRs. PAL Acronym for Phase Alternating Line.
Network Video Recorder User Manual Figure 16-2 Device Command 16.4 Frequently Asked Questions 16.4.1 Why is there a part of channels displaying “No Resource” or turning black screen in multi-screen of live view? Reason 1. Sub-stream resolution or bitrate settings is inappropriate. 2. Connecting sub-stream failed. Solution 1. Go to Camera → Video Parameters → Sub-Stream . Select the channel, and turn down the resolution and max. bitrate (resolution shall be less than 720p, max.
Network Video Recorder User Manual Solution If the camera is using H.265/MJPEG for encoding, but video recorder does not support H.265/ MJPEG, change the camera encoding format to the same as video recorder. 16.4.3 Why is the video recorder notifying risky password after adding network camera? Reason The camera password is too weak. Solution Change the camera password.
Network Video Recorder User Manual Reason 1. When the video recorder is using event recording, it only records video when event occurs. Hence the video may not be continuous. 2. Exception occurs, such as the device offline, HDD error, record exception, network camera offline, etc. Solution 1. Ensure the recording type is continuous recording. 2. Go to Maintenance → Log Information . Search the log file during the video time period.
Network Video Recorder User Manual Solution Change the IP address of video recorder. Ensure it is not the same as other devices. 16.4.10 Why is image getting stuck when the video recorder is playing back by single or multi-channel cameras? Reason HDD read/write exception. Solution Export the video, and play it with other devices. If it plays normally on other device, change your HDD, and try again. 16.4.11 Why does my video recorder make a beeping sound after booting? Reason 1.
Network Video Recorder User Manual Solution 1. The recording schedule is setup correctly by following the steps listed in Configuring Record/ Capture Schedule. 2. The motion detection area is configured correctly. The channels are being triggered for motion detection (See Configuring Motion Detection). 3. Check if the device has installed HDD. Check if the HDD is initialized. If not, go to Storage > Storage Device to initialize the HDD. Check if the HDD is broken. You can change it, and try again. 16.4.
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