User Manual

Reason
1. When the video recorder is using event recording, it only records video when event occurs.
Hence the video may not be connuous.
2. Excepon occurs, such as the device oine, HDD error, record excepon, network camera
oine, etc.
Soluon
1. Ensure the recording type is connuous recording.
2. Go to Maintenance → Log Informaon . Search the log le during the video me period. See if
there are unexpected events, such as HDD error, record
excepon, etc.
16.4.7 When adding network camera, the video recorder
noes network is
unreachable.
Reason
1. The IP address or port of network camera is incorrect.
2. The network between video recorder and camera is disconnected
Soluon
1. Go to Camera → Camera → IP Camera . Click of the selected camera, and edit its IP address
and port. Ensure the video recorder and camera is using the same port.
2. Go to Maintenance → Network →
Detecon . Enter the IP address of network camera in
Desnaon Address, and click Test to see if the network is reachable.
16.4.8 Why is the IP address of network camera being changed
automacally?
Reason
When network camera and video recorder are using the same switch but in dierent subnet, the
video recorder will change the IP address of network camera to the same subnet as itself.
Soluon
When adding camera, click Custom Add to add camera.
16.4.9 Why is the video recorder
nofying IP conict?
Reason
The video recorder uses the same IP address as other devices.
Network Video Recorder User Manual
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