User Manual

Network Video Recorder User Manual
UM NVR v4.xx 111717NA 188
Example: Input ping 172.6.22.131 –l 1472 –f.
Step 4 Verify the switch is not configured for flow control.
1) Check the brand and model of the switch connecting the IP camera and the device,
and contact the manufacturer of the switch to check if it has a flow control function.
If so, turn it down.
Step 5 Check if the fault is solved by step 1 to step 4.
1) If it is solved, finish the process.
2) If not, contact a Hikvision engineer for further process.
• No monitor is connected to the device locally, and when you manage the IP camera to connect
with the device by Web browser remotely, the status displays as Connected. If you then
connect the device with the monitor via the VGA or HDMI interface and reboot the device, there
is a black screen with the mouse cursor.
• Connect the device with the monitor before startup via the VGA or HDMI interface, and manage
the IP camera to connect with the device locally or remotely, the status of IP camera displays
as Connected. If you then connect the device with CVBS, there is a black screen.
Possible Reasons:
− After connecting the IP camera to the device, the image is output via the main spot interface
by default.
Step 1 Enable the output channel.
Step 2 Go to Menu > System > Live View > General, and select video output interface in the
drop-down list and configure the window you want to view.
The view settings can only be configured by local operation of the device.
Different camera orders and window-division modes can be set for different output
interfaces separately, and digits such as “D1”and “D2” stand for the channel number,
and “X” means the selected window has no image output.
Step 3 Check if the fault is solved by the above steps.
1) If it is solved, finish the process.
2) If not, contact a Hikvision engineer for further process.
• Live view becomes stuck when video is output locally.
Possible Reasons: