User Manual
Table Of Contents
- Chapter 1 Introduction
- Chapter 2 Getting Started
- 2.1 Device Startup and Activation
- 2.2 Using Wizard for Basic Configuration
- 2.3 Adding and Connecting the IP Cameras
- Chapter 3 Live View
- Chapter 4 PTZ Controls
- Chapter 5 Recording and Capture Settings
- 5.1 Configuring Parameters
- 5.2 Configuring Recording and Capture Schedule
- 5.3 Configuring Motion Detection Recording and Capture
- 5.4 Configuring Alarm Triggered Recording and Capture
- 5.5 Configuring VCA Event Recording
- 5.6 Manual Recording and Continuous Capture
- 5.7 Configuring Holiday Recording and Capture
- 5.8 Configuring Redundant Recording and Capture
- 5.9 Configuring HDD Group for Recording and Capture
- 5.10 Files Protection
- Chapter 6 Playback
- 6.1 Playing Back Record Files
- 6.2 Auxiliary Functions of Playback
- Chapter 7 Backup
- Chapter 8 Alarm Settings
- Chapter 9 POS Configuration
- Chapter 10 VCA Alarm
- 10.1 Face Detection
- 10.2 Vehicle Detection
- 10.3 Line Crossing Detection
- 10.4 Intrusion Detection
- 10.5 Region Entrance Detection
- 10.6 Region Exiting Detection
- 10.7 Unattended Baggage Detection
- 10.8 Object Removal Detection
- 10.9 Audio Exception Detection
- 10.10 Sudden Scene Change Detection
- 10.11 Defocus Detection
- 10.12 PIR Alarm
- Chapter 11 VCA Search
- Chapter 12 Network Settings
- Chapter 13 RAID
- Chapter 14 HDD Management
- Chapter 15 Camera Settings
- Chapter 16 NVR Management and Maintenance
- Chapter 17 Others
- Chapter 18 Appendix
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18.3 Troubleshooting
No image displayed on the monitor after starting up normally.
Possible Reasons:
− No VGA or HDMI connections.
− Connection cable is damaged.
− Input mode of the monitor is incorrect.
Step 1 Verify the device is connected with the monitor via HDMI or VGA cable.
Step 2 If not, please connect the device with the monitor and reboot.
Step 3 Verify the connection cable is good.
Step 4 If there is still no image display on the monitor after rebooting, please check if the
connection cable is good, and change a cable to connect again.
Step 5 Verify Input mode of the monitor is correct.
Step 6 Please check the input mode of the monitor matches with the output mode of the device
(e.g. if the output mode of NVR is HDMI output, then the input mode of monitor must be the
HDMI input). And if not, please modify the input mode of monitor.
Step 7 Check if the fault is solved by the step 1 to step 3.
Step 8 If it is solved, finish the process.
If not, please contact the engineer from Hikvision to do the further process.
There is an audible warning sound “Di-Di-Di-DiDi” after a new bought NVR starts up.
Possible Reasons:
− No HDD is installed in the device.
− The installed HDD has not been initialized.
− The installed HDD is not compatible with the NVR or is broken-down.
Step 9 Verify at least one HDD is installed in the NVR.
− If not, please install the compatible HDD.
Please refer to the “Quick Operation Guide” for the HDD installation steps.
− If you don’t want to install a HDD, select “Menu>Configuration > Exceptions”, and uncheck the
Audible Warning checkbox of “HDD Error”.
Step 10 Verify the HDD is initialized.