Network Video Recorder v4.
Network Video Recorder User Manual COPYRIGHT ©2017 Hangzhou Hikvision Digital Technology Co., Ltd. ALL RIGHTS RESERVED. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”).
Network Video Recorder User Manual EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE Directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union.
Network Video Recorder User Manual Applicable Models This manual applies to the models listed in the following table: Series Model DS-9608NI-I8 DS-9616NI-I8 DS-9632NI-I8 DS-9664NI-I8 DS-9616NI-I16 DS-9632NI-I16 DS-9664NI-I16 DS-7608NI-I2 DS-7616NI-I2 DS-7608NI-I2/8P DS-7616NI-I2/16P DS-7708NI-I4 DS-7716NI-I4 DS-7732NI-I4 DS-7708NI-I4/8P DS-7716NI-I4/16P DS-7732NI-I4/16P DS-9600NI-I8 DS-9600NI-I16 DS-7600NI-I2 DS-7600NI-I2/P DS-7700NI-I4 DS-7700NI-I4/P Symbol Conventions The symbols that may be found in
Network Video Recorder User Manual Safety Instructions • • • • • • Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Refer to technical specifications for detailed information.
Network Video Recorder User Manual Local Monitoring • • • HDMI/VGA1 and HDMI2/VGA2 outputs provided HDMI video output at up to 4K resolution Multiple screen display in Live View is supported, and the display sequence of channels is adjustable Live view screen can be switched in groups. Manual switch and auto-switch are provided and the auto-switch interval is configurable.
Network Video Recorder User Manual • • • Searching record files and captured pictures by events (alarm input/motion detection) Tag adding for record files, searching and playing back by tags Locking and unlocking record files • • • Local redundant recording and capture Normal/important/custom video playback mode Searching and playing back record files by channel number, recording type, start time, end time, etc. Supports playback by main stream or sub stream.
Network Video Recorder User Manual Other Local Functions • • • Operable by front panel, mouse, remote control, or control keyboard Three-level user management; admin user is allowed to create many operating accounts and define their operating permission, which includes the limit to access any channel Admin password resetting by exporting/importing a GUID file Operation, alarm, exceptions, and log recording and searching Manually triggering and clearing alarms • Import and export device configuration in
Network Video Recorder User Manual Development Scalability • • • SDK for Windows system Source code of application software for demo Development support and training for application system UM NVR v4.
Network Video Recorder User Manual TABLE OF CONTENTS Chapter 1 Introduction 15 1.1 Front Panel 15 1.1.1 DS-9600NI Series 15 1.1.2 DS-7700NI Series 17 1.1.3 DS-7600NI Series 17 1.2 IR Remote Control Operations 18 1.3 USB Mouse Operation 22 1.4 Rear Panel 23 1.4.1 DS-9600NI Series 23 1.4.2 DS-7600NI Series 24 1.4.3 DS-7700NI Series 24 Chapter 2 Menu Tree 26 Chapter 3 Getting Started 27 3.1 Starting the Device 27 3.2 Activating the Device 28 3.
Network Video Recorder User Manual 5.3 Configuring Video Parameters 45 5.4 Configuring the Day/Night Switch 45 5.5 Configuring Other Camera Parameters 45 Chapter 6 Live View 47 6.1 Starting Live View 47 6.1.1 Digital Zoom 48 6.1.2 Fisheye View 48 6.1.3 3D Positioning 49 6.1.4 Live View Strategy 49 6.2 Target Detection 50 6.3 Configuring Live View Settings 51 6.4 Configuring Live View Layout 52 6.5 Configuring Camera Auto-Switch 52 6.
Network Video Recorder User Manual 8.3.3 Picture 71 8.3.4 ANR 71 8.3.5 Configuring Advanced Recording Settings 71 8.4 Configuring Recording Schedules 72 8.5 Configuring Continuous Recording 75 8.6 Configuring Motion Detection Triggered Recordings 75 8.7 Configuring Event Triggered Recordings 77 8.8 Configuring Alarm Triggered Recordings 78 8.9 Configuring POS Event Triggered Recordings 80 8.10 Configuring Picture Capture 80 8.11 Configuring Holiday Recording and Capture 81 8.
Network Video Recorder User Manual 11.1.2 Playing Video 96 11.1.3 Playing Tag Files 97 11.1.4 Playing by Smart Search 99 11.1.5 Playing Event Files 101 11.1.6 Playing by Sub-Periods 104 11.1.7 Playing Log Files 104 11.1.8 Playing External Files 107 11.2 Playback Operations 107 11.2.1 Normal/Important/Custom Video 107 11.2.2 Setting Play Strategy in Important/Custom Mode 108 11.2.3 Editing Video Clips 108 11.2.4 Switching Between Main Stream and Sub-Stream 109 11.2.
Network Video Recorder User Manual 13.3 Line Crossing Detection 128 13.4 Intrusion Detection 129 13.5 Region Entrance Detection 130 13.6 Region Exiting Detection 131 13.7 Unattended Baggage Detection 133 13.8 Object Removal Detection 134 13.9 Audio Exception Detection 135 13.10 Sudden Scene Change Detection 136 13.11 Defocus Detection 137 13.12 PIR Alarm 138 Chapter 14 Smart Analysis 140 14.1 People Counting 140 14.2 Heat Map 140 Chapter 15 POS Configuration 142 15.
Network Video Recorder User Manual 18.2 Search and Export Log Files 167 18.2.1 Searching the Log Files 167 18.2.2 Exporting Log Files 168 18.3 Importing/Exporting IP Camera Configuration Files 169 18.4 Importing/Exporting Device Configuration Files 170 18.5 Upgrading the System 171 18.5.1 Upgrading with a Local Backup Device 171 18.5.2 Upgrading by FTP 171 18.6 Restore Default Settings 172 Chapter 19 General System Settings 173 19.1 Configuring General Settings 173 19.
Network Video Recorder User Manual Chapter 1 Introduction 1.1 Front Panel 1.1.1 DS-9600NI Series Figure 1-1 DS-9600NI-I8 Series Figure 1-2 DS-9600NI-I16 Series UM NVR v4.
Network Video Recorder User Manual Table 1-1 Panel Description No.
Network Video Recorder User Manual 1.1.2 DS-7700NI Series Figure 1-3 DS-7700NI Series Table 1-2 Panel Description No.
Network Video Recorder User Manual 1.2 IR Remote Control Operations The device may be controlled with the included IR remote control, shown in Figure 1-5. Batteries (2 × AAA) must be installed before operation. The IR remote control is set at the factory to control the device (using default Device ID# 255) without any additional steps. Device ID# 255 is the default universal device identification number shared by the devices.
Network Video Recorder User Manual Figure 1-5 Remote Controller Unpairing (Disabling) an IR Remote Control from a Device To unpair an IR remote control from a device so that the unit cannot control any device functions, proceed as follows: Press the DEV key on the IR remote control. Any existing Device ID# will be erased from the unit’s memory and it will no longer function with the device. (Re)-enabling the IR remote control requires pairing to a device.
Network Video Recorder User Manual Table 1-4 IR Remote Functions No. Name 1 POWER ON/OFF 2 DEV 3 Numerals 4 EDIT 5 A 6 REC 7 PLAY 8 INFO 9 VOIP 10 MENU 12 DIRECTION ENTER 13 PTZ 14 ESC 15 RESERVED 16 F1 17 PTZ Control 18 F2 UM NVR v4.xx 111717NA Function Description • To Turn Power On - If user has not changed the default device Device ID# (255) 1. Press Power On/Off button (1). - If user has changed the device Device ID# 1. Press DEV button. 2.
Network Video Recorder User Manual Troubleshooting the Remote Control Make sure you have installed batteries properly in the remote control. Also, you have to aim the remote control at the IR receiver on the front panel. If there is no response after you press any button on the remote, follow the procedure below to troubleshoot. Step 1 Go to System > General by operating the front control panel or the mouse. Step 2 Check and remember device ID#. The default ID# is 255.
Network Video Recorder User Manual 1.3 USB Mouse Operation A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this device. To use a USB mouse: Step 1 Plug the USB mouse into one of the USB interfaces on the front panel of the device. Step 2 The mouse should automatically be detected. If in a rare case that the mouse is not detected, the possible reason may be that the two devices are not compatible, refer to the recommended device list from your provider.
Network Video Recorder User Manual 1.4 Rear Panel 1.4.1 DS-9600NI Series Figure 1-6 DS-9600NI-I8 Series Figure 1-7 DS-9600NI-I16 Series Table 1-6 Panel Description No. 1 2 3 4 5 6 7 8 Name LAN1/LAN2 Interface LINE IN AUDIO OUT HDMI1/HDMI2 VGA1/VGA2 USB 3.0 interface RS-232 Interface eSATA Controller Port 9 10 11 12 ALARM IN ALARM OUT 100 to 240 VAC Power Switch GROUND UM NVR v4.
Network Video Recorder User Manual 1.4.2 DS-7600NI Series Figure 1-8 DS-7600NI-I2 Series Figure 1-9 DS-7600NI-I2/8P Series DS-7616NI-I2/16P provides 16 network Interfaces with PoE. Table 1-7 Panel Description No.
Network Video Recorder User Manual Figure 1-11 DS-7700NI-I4/16P Series DS-7708NI-I4/8P provides eight network Interfaces with PoE. Table 1-8 Panel Description No. 1 Name LAN Interface 2 3 4 5 AUDIO OUT LINE IN HDMI USB 3.0 interface 6 7 8 9 RS-232 Interface VGA RS-485 Interface ALARM IN ALARM OUT GROUND AC 100V to 240V Power Switch Network Interfaces with PoE function (supported by DS-7700NI-I4/P) 10 11 12 13 UM NVR v4.
Network Video Recorder User Manual Chapter 2 Menu Tree UM NVR v4.
Network Video Recorder User Manual Chapter 3 Getting Started 3.1 Starting the Device Purpose Proper startup and shutdown procedures are crucial to expanding the life of the device. Before You Start Check that the voltage of the extra power supply matches the device’s requirement and the ground connection is working properly. Powering Up the Device Step 1 Check that the power supply is plugged into an electrical outlet.
Network Video Recorder User Manual 3.2 Activating the Device Purpose For the first-time access, you need to activate the device by setting an admin password. No operation is allowed before activation. You can also activate the device via Web Browser, SADP, or Client Software. Step 1 Input the same password in the Create New Password and Confirm New Password text fields. Click to show the characters input.
Network Video Recorder User Manual Figure 3-2 Properly Keep Your Password Reminder If Admin’s password is modified, a dialog box pops up. Optionally, click Yes to duplicate the password to connected IP cameras. 3.3 Configuring the Login Unlock Pattern You can configure a device login unlock pattern for the admin user. Step 1 After the device is activated, enter the following interface to configure the device unlock pattern. Step 2 Use the mouse to draw a pattern among the nine dots on the screen.
Network Video Recorder User Manual Step 3 Draw the same pattern again to confirm it. When the two patterns match, the pattern is configured successfully. If the two patterns are different, you must set the pattern again. 3.4 Log In to the Device 3.4.1 Log In via the Unlock Pattern Only the admin user has permission to unlock the device. Configure the pattern before unlocking. Refer to Chapter 3.3 Configuring the Login Unlock Pattern.
Network Video Recorder User Manual If the pattern you draw is different from the pattern you configured, try again. If you draw the wrong pattern more than five times, the system will switch to the normal login mode automatically. 3.4.2 Log In via a Password Purpose If the device has logged out, you must log in to the device before operating the menu and other functions. Step 1 Select your User Name in the drop-down list. Figure 3-5 Login Interface Step 2 Input password. Step 3 Click Login to log in.
Network Video Recorder User Manual 3.5 Starting the Setup Wizard Figure 3-6 Setup Wizard By default, the Setup Wizard starts once the device has loaded. The Setup Wizard walks you through some important basic device settings. If you don’t want to use the Setup Wizard at that moment, click Exit. Step 2 Configure the date and time on the Date and Time Setup interface.
Network Video Recorder User Manual Figure 3-8 Network Settings Step 4 Click Next after configuring the network parameters, which takes you to the HDD Management window. Figure 3-9 HDD Management Step 5 To initialize the HDD, click Init. Initialization deletes all data saved in the HDD. Step 6 Click Next to enter the Camera Setup interface to add IP cameras. 1) Click Search to search online IP cameras. Before adding a camera, make sure the IP camera to be added is in active status.
Network Video Recorder User Manual Figure 3-10 Search for IP Cameras Step 7 Enter Platform Access and configure the Hik-Connect settings. Figure 3-11 Hik-Connect Access Step 8 Click Next to enter the Change Password interface to create a new admin password if required. UM NVR v4.
Network Video Recorder User Manual Figure 3-12 Change Password Click to show the characters input. 1) Check the New Admin Password checkbox. 2) Enter the original password in the Admin Password text field. 3) Input the same password in the New Password and Confirm text fields. 4) Check the Unlock Pattern checkbox to enable login via the unlock pattern.
Network Video Recorder User Manual Table 3-1 Description of Icons Icon Description Live View Playback File Management Smart Analysis Camera Management Storage Management System Management System Maintenance: 3.7 System Operation 3.7.1 Logging Out Purpose After logging out, the monitor turns to Live View mode. To perform any operations, you need to log in again. Step 1 Click on the menu bar. Figure 3-14 Logout Step 2 Click Logout. UM NVR v4.
Network Video Recorder User Manual After you log out of the system, menu operations on the screen are invalid. You must input a user name and password to unlock the system. 3.7.2 Shutting Down the Device Step 1 Click on the menu bar. Figure 3-15 Shutdown Menu Step 2 Click Shutdown. Step 3 Click Yes. Do not press POWER again when the system is shutting down. 3.7.3 Rebooting the Device From the Shutdown menu, you can also reboot the device. Step 1 Click on the menu bar.
Network Video Recorder User Manual Chapter 4 Camera Management 4.1 Adding IP Cameras 4.1.1 Adding IP Cameras Manually Purpose Before you can view live video or record video files, you must add the network cameras to the device’s connection list. Before You Start Ensure the network connection is valid and the IP camera has been activated. Step 1 Click on the main menu bar to enter the Camera Management interface. Step 2 Click the Custom Add tab on the title bar to enter the Add IP Camera interface.
Network Video Recorder User Manual 4.1.2 Adding Automatically Searched Online IP Cameras Step 1 On the Camera Management interface, click the Online Device panel to expand the Online Device interface. Step 2 Select the automatically searched online devices. Step 3 Click Add. If the IP camera you wish to add has not been activated, activate it from the IP camera list on the camera management interface. 4.
Network Video Recorder User Manual Figure 4-2 Edit IP Camera Step 3 Set Adding Method to Manual. • Plug-and-Play: The camera is physically connected to the PoE interface. Its parameters cannot be edited. You can go to System > Network > TCP/IP to change the IP address of the PoE port. • Manual: Add IP camera without a physical connection, via the network. Step 4 Enter the IP address, the user name, and password of administrator manually. Step 5 Click OK. 4.2.
Network Video Recorder User Manual Figure 4-3 PoE Settings The PoE ports are enabled with the short distance mode by default. The bandwidth of an IP camera connected to the PoE via long network cable (100 to 300 meters) cannot exceed 6 MP. The allowed maximum long network cable may be less than 300 meters, depending on IP camera model and cable materials. When the transmission distance reaches 100 to 250 meters, you must use CAT-5E or CAT-6 network cable to connect with the PoE interface.
Network Video Recorder User Manual Figure 4-4 Protocol Management Step 2 Select the protocol type of transmission and choose the transfer protocols. • Type: The network camera adopting custom protocols must support getting streams through standard RTSP. • Path: Contact the network camera manufacturer to consult the URL (uniform resource locator) for getting main stream and sub-stream. The format of the URL is: [Type]://[IP Address of the network camera]:[Port]/[Path]. Example: rtsp://192.168.1.
Network Video Recorder User Manual Chapter 5 Camera Settings 5.1 Configuring OSD Settings Purpose You can configure the OSD (On-screen Display) settings for the camera, including date/time, camera name, etc. Step 1 Go to Camera > Display. Step 2 Select the camera from the drop-down list. Step 3 Edit the name in the Camera Name text field. Step 4 Check the Display Name, Display Date, and Display Week checkbox(es) to show the information on the image.
Network Video Recorder User Manual 5.2 Configuring Privacy Mask Purpose The privacy mask protects personal privacy by concealing parts of the image from view or recording with a masked area. Step 1 Go to Camera > Privacy Mask. Step 2 Select the camera on which to set the privacy mask. Step 3 Click the Enable checkbox to enable this feature. Step 4 Use the mouse to draw a zone on the window. The zones will be marked by different frame colors.
Network Video Recorder User Manual 5.3 Configuring Video Parameters Purpose You can customize the image parameters including the brightness, contrast, and saturation for the Live View and recording effect. Step 1 Go to Camera > Display. Step 2 Select a camera from the drop-down list. Step 3 Adjust the slider or click on the up/down arrow to set the value of the brightness, contrast, or saturation. Step 4 Click Apply to save the settings. 5.
Network Video Recorder User Manual • Exposure: Set the camera exposure time (1/10000 to 1 sec). A larger exposure value results in a brighter image. • Backlight: Set the camera’s wide dynamic range (0 to 100). When the surrounding illumination and the object have large differences in brightness, you should set the WDR value. • Image Enhancement: For optimized image contrast enhancement. Step 4 Click Apply to save the settings. UM NVR v4.
Network Video Recorder User Manual Chapter 6 Live View Live View displays the video image from each camera in real time. The device automatically enters Live View mode when powered on. It is also at the very top of the menu hierarchy, thus pressing ESC many times brings you back to Live View mode. 6.1 Starting Live View Step 1 The system automatically enters the Live View interface when starting, or you can click on the main menu bar to enter the Live View interface.
Network Video Recorder User Manual 6.1.1 Digital Zoom Digital Zoom zooms into the live image in different magnifications (1x to 16x). from the toolbar to enter the digital zoom Step 1 In Live View mode, click interface. Step 2 Move the sliding bar or scroll the mouse wheel to zoom in/out the image to different magnifications (1x to 16x). Figure 6-2 Digital Zoom 6.1.2 Fisheye View The device supports the fisheye camera expansion in Live View or playback mode.
Network Video Recorder User Manual • PTZ Expansion ( ): The PTZ Expansion is the close-up view of a defined area in the fisheye view or panorama expansion. It supports the electronic PTZ function, also called e-PTZ. • Radial Expansion ( ): In radial expansion mode, the whole wide-angle view of the fisheye camera is displayed. This mode is called Fisheye View because it approximates the vision of a fish’s convex eye.
Network Video Recorder User Manual 6.2 Target Detection In Live View mode, the target detection function can detect a human motion/face/vehicle/human body during the last five seconds and the following 10 seconds. to enter the target detection interface.
Network Video Recorder User Manual 6.3 Configuring Live View Settings Live View settings can be customized. You can configure the output interface, dwell time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc. Step 1 Go to System > Live View > General. Figure 6-4 Live View-General Step 2 Configure the Live View parameters. • Video Output Interface: Select the video output to configure. • Live View Mode: Select the display mode for Live View, e.g.
Network Video Recorder User Manual 6.4 Configuring Live View Layout Step 1 Go to System > Live View > View Settings. Figure 6-5 Live View Step 2 Select the video output interface, e.g., HDMI/VGA or channel-zero. Step 3 Select a window division mode from the toolbar. Step 4 Select a division window, and double-click on a camera in the list to set the camera to the window. Step 5 You can enter the number in the text field to quickly search the camera from the list.
Network Video Recorder User Manual Step 1 Go to System > Live View > General. Step 2 Set the video output interface, Live View mode, and dwell time. • Video Output Interface: Select the video output interface. • Live View Mode: Select the display mode for Live View, e.g., 2*2, 1*5, etc. • Dwell Time: The time in seconds to wait between switching of cameras when in auto-switch. The range is from 5s to 300s. Step 3 Go to View Settings to set the view layout. Step 4 Click OK to save the settings. 6.
Network Video Recorder User Manual Chapter 7 PTZ Control 7.1 PTZ Control Wizard Before You Start Make sure the connected IP camera supports the PTZ function and is properly connected. Purpose Follow the PTZ Control Wizard to guide you through the basic PTZ operations. on the quick settings toolbar of the PTZ camera’s Live View. The PTZ Control Step 1 Click Wizard pops up as below. Figure 7-1 PTZ Control Wizard Step 2 Follow the PTZ Control Wizard to adjust the PTZ view, focus, and zoom in/out.
Network Video Recorder User Manual 7.2 Configuring PTZ Parameters Purpose Follow these procedures to set the PTZ parameters. The PTZ parameters configuration must be done before you can control the PTZ camera. Step 1 Click on the quick settings toolbar of the PTZ camera’s Live View. The PTZ control panel displays on the right of the interface. Step 2 Click PTZ Parameters Settings to set the PTZ parameters. Figure 7-2 PTZ Parameters Settings Step 3 Edit the PTZ camera parameters.
Network Video Recorder User Manual 7.3 Setting PTZ Presets, Patrols, and Patterns Before You Start Make sure that the presets, patrols, and patterns are supported by PTZ protocols. 7.3.1 Setting Presets Purpose Follow these steps to set the preset location that you want the PTZ camera to point to when an event takes place. Step 1 Click on the quick settings toolbar of the PTZ camera’s Live View. Step 2 The PTZ control panel displays on the right of the interface.
Network Video Recorder User Manual 7.3.2 Calling Presets Purpose A preset enables the camera to point to a specified position such as a window when an event takes place. Step 1 Click Step 2 Click on the quick settings toolbar of the PTZ camera Live View. in the lower right corner of Live View. Step 3 Select the preset No. from the drop-down list. Step 4 Click Call to call it, or click configured preset to call it.
Network Video Recorder User Manual Step 5 Click Set to enter the Patrol Settings interface. Figure 7-8 Patrol Settings to add a key point to the patrol. Step 6 Click Figure 7-9 Key Point Configuration 1) Configure key point parameters. • Preset: Determines the order the PTZ will follow while cycling through the patrol. • Speed: Defines the speed the PTZ will move from one key point to the next. • Duration: Refers to the duration to stay at the corresponding key point.
Network Video Recorder User Manual Figure 7-10 Edit Key Point Step 8 (Optional) Select a key point and click Step 9 (Optional) Click or to delete it. to adjust the key point order. Step 10 Click Apply to save the patrol settings. Step 11 Repeat steps 3-9 to set more patrols. 7.3.4 Calling a Patrol Purpose Calling a patrol makes the PTZ move according to the predefined patrol path. Step 1 Click on the quick settings toolbar of the PTZ camera’s Live View.
Network Video Recorder User Manual 7.3.5 Setting a Pattern Purpose Patterns can be set by recording the movement of the PTZ. You can call the pattern to make the PTZ move according to the predefined path. Step 1 Click on the quick settings toolbar of the PTZ camera’s Live View. Step 2 The PTZ control panel displays on the right of the interface. Step 3 Click Pattern to configure a pattern. Figure 7-12 Pattern Configuration Step 4 Select the pattern No. in the text field. Step 5 Set the pattern.
Network Video Recorder User Manual Figure 7-13 Pattern Configuration Step 4 Select a pattern in the text field. Step 5 Click Call to start the pattern. Step 6 (Optional) Click Stop to stop the pattern. 7.3.7 Setting Linear Scan Limits Before You Start Make sure the connected IP camera supports the PTZ function and is properly connected. Purpose Linear Scan trigger a scan in the horizontal direction in the predefined range. This function is supported only by certain models.
Network Video Recorder User Manual Purpose Follow the procedure to call the linear scan in the predefined scan range. Step 1 Click on the quick settings toolbar of the PTZ camera’s Live View. Step 2 The PTZ control panel displays on the right of the interface. Step 3 Click Linear Scan to start the linear scan and click it again to stop it. Step 4 (Optional) Click Restore to clear the defined left limit and right limit data. Reboot the camera to have the settings take effect. 7.3.
Network Video Recorder User Manual Step 4 Click Stop Park (Quick Patrol), Stop Park (Patrol 1), or Stop Park (Preset 1) to inactivate it. 7.4 Auxiliary Functions Before You Start Make sure the connected IP camera supports the PTZ function and is properly connected. Purpose You can operate the auxiliary functions including light, wiper, 3D positioning, and center on the PTZ control panel. Step 1 Click on the quick settings toolbar of the PTZ camera’s Live View.
Network Video Recorder User Manual Chapter 8 Storage 8.1 Storage Device Management 8.1.1 Installing the HDD Before starting the device, install and connect an HDD to the device. Refer to the Quick Start Guide for installation instructions. 8.1.2 Adding Network Disks You can add the allocated NAS or IP SAN disk to the device, and use it as a network HDD. Up to eight network disks can be added. Adding a NAS Step 1 Go to Storage > Storage Device. Step 2 Click Add to enter the Custom Add interface.
Network Video Recorder User Manual Figure 8-1 Add NAS Disk Step 7 Select the NAS disk from the list, or manually enter the directory in the NetHDD Directory text field. Step 8 Click OK to complete adding the NAS disk. Step 9 After successfully adding the NAS disk, return to the HDD Information menu. The added NetHDD will be displayed in the list. Adding an IP SAN Step 1 Go to Storage > Storage Device. Step 2 Click Add to enter the Custom Add interface. Step 3 Select NetHDD from the drop-down list.
Network Video Recorder User Manual Figure 8-2 Add IP SAN Disk Step 9 After having successfully added the IP SAN disk, return to the HDD Information menu. The added NetHDD will be displayed in the list. If the installed HDD or NetHDD is uninitialized, select it and click Init for initialization. 8.1.3 Configuring eSATA for Data Storage When there is an external eSATA device connected to the device, you can configure eSATA for data storage, and you can manage the eSATA in the device.
Network Video Recorder User Manual Step 3 When the eSATA type is set to Record/Capture, enter the storage device interface. Step 4 Edit the property of the selected eSATA, or initialize it as required. 8.2 Storage Mode 8.2.1 Configuring HDD Groups Purpose Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a particular HDD group through HDD settings. Step 1 Go to Storage > Storage Device. Step 2 Check the checkbox to select the HDD to set the group.
Network Video Recorder User Manual Step 4 Select the Group number for the current HDD. Step 5 Click OK. Regroup the cameras for HDD if the HDD group number is changed. Step 6 Go to Storage > Storage Mode. Step 7 Check the Group tab checkbox. Step 8 Select the group No. from the list. Step 9 Check the checkbox to select the IP camera(s) to record/capture on the HDD group. Figure 8-6 Storage Mode-HDD Group Step 10 Click Apply. Reboot the device to activate the new storage mode settings. UM NVR v4.
Network Video Recorder User Manual 8.2.2 Configuring HDD Quota Purpose Each camera can be configured with an allocated quota for storing recorded files or captured pictures. Step 1 Go to Storage > Storage Mode. Step 2 Check the Quota tab checkbox. Step 3 Select a camera for which to set the quota. Step 4 Enter the storage capacity in the Max. Record Capacity (GB) and Max. Picture Capacity (GB) text fields.
Network Video Recorder User Manual When the quota capacity is set to 0, all cameras will use the total capacity of the HDD for record and picture capture. Reboot the device to activate the new storage mode settings. 8.3 Recording Parameters 8.3.1 Main Stream Main Stream refers to the primary stream that affects data recorded to the hard disk drive and will directly determine your recording quality and image size.
Network Video Recorder User Manual 8.3.3 Picture Step 1 Picture refers to live picture capture in continuous or event recording type. Step 2 Picture Quality: Set the picture quality to low, medium, or high. Higher picture quality requires more storage space. Step 3 Interval: The interval of capturing live pictures. 8.3.4 ANR ANR (Automatic Network Replenishment) function enables IP cameras to save the recording files in local storage when the network is disconnected.
Network Video Recorder User Manual • Post-record: The time set to record after the event or scheduled time. For example, if an alarm triggered recording ends at 11:00, and the post-record time is 5 seconds, the device will record until 11:00:05. • Expired Time: The period of time for a recorded file to be kept in the HDD. When the deadline is reached, the file will be deleted. If the expired time is set to 0, the file will not be deleted.
Network Video Recorder User Manual Step 5 Select a day and click-and-drag the mouse on the time bar to set the record schedule. Figure 8-9 Record Schedule Step 6 Repeat the above steps to schedule recording or capture for other days of the week. All-day continuous recording is the factory default. Step 7 (Optional) Copy the schedule settings of the day to the other days of the week or holiday. 1) Click the tab. 2) Select the day(s) to duplicate with the same schedule settings. 3) Click OK. UM NVR v4.
Network Video Recorder User Manual Figure 8-10 Copy Schedule to Other Days Step 8 Click Apply to save the settings. To enable Motion, Alarm, M | A (motion or alarm), M & A (motion and alarm), or Event triggered recording and capture, you must configure the motion detection settings, alarm input settings and other events as well. Refer to Chapter 12 UM NVR v4.
Network Video Recorder User Manual Event and Alarm Settings and Chapter 13 VCA Event Alarm for details. 8.5 Configuring Continuous Recording Step 1 Go to Camera > Encoding Parameters > Recording Parameters. Step 2 Set the continuous main stream/sub-stream recording parameters for the camera. Step 3 Go to Storage > Recording Schedule. Step 4 Set the record type to Continuous. Step 5 Set the schedule for the continuous recording. Refer to Chapter 8.4 Configuring Recording Schedule for details.
Network Video Recorder User Manual Step 3 Go to Camera > Encoding Parameters > Recording Parameters. Step 4 Set the event main stream/sub-stream recording parameters for the camera. Step 5 Go to Storage > Recording Schedule. Step 6 Set the record type to Motion. Step 7 Set the schedule for the motion detection triggered recording. Refer to Chapter 8.4 Configuring Recording Schedule for details. UM NVR v4.
Network Video Recorder User Manual 8.7 Configuring Event Triggered Recordings You can configure recordings triggered by motion detection, motion detection and alarm, face detection, vehicle detection, line crossing detection, etc. Step 1 Go to System > Event. Step 2 Configure event detection and select the channel(s) to trigger the recording when an event occurs. Refer to Chapter 12 UM NVR v4.
Network Video Recorder User Manual Event and Alarm Settings and Chapter 13 VCA Event Alarm for details. Step 3 Go to Camera > Encoding Parameters > Recording Parameters. Step 4 Set the event main stream/sub-stream recording parameters for the camera. Step 5 Go to Storage > Recording Schedule. Step 6 Set the record type to Event. Step 7 Set the event triggered recording schedule. Refer to Chapter 8.4 Configuring Recording Schedule for details. 8.
Network Video Recorder User Manual Event and Alarm Settings and Chapter 13 VCA Event Alarm for details. Step 3 Go to Camera > Encoding Parameters > Recording Parameters. Step 4 Set the event main stream/sub-stream recording parameters for the camera. Step 5 Go to Storage > Recording Schedule. Step 6 Set the record type to Alarm. Step 7 Set the schedule for the alarm triggered recording. Refer to Chapter 8.4 Configuring Recording Schedule for details. UM NVR v4.
Network Video Recorder User Manual 8.9 Configuring POS Event Triggered Recordings You can configure recordings triggered by connected POS events such as transactions, etc. Step 1 Go to System > POS Settings. Step 2 Configure the POS and select the channel(s) in Event Linkage to trigger the recording when a POS event occurs. Step 3 Refer to Chapter 14 Smart Analysis for details. Step 4 Go to Camera > Encoding Parameters > Recording Parameters.
Network Video Recorder User Manual Figure 8-12 Set Picture Capture Schedule Step 6 Set the picture capture schedule. See Chapter 8.4 Configuring Recording Schedule. 8.11 Configuring Holiday Recording and Capture Purpose Follow these steps to configure the holiday record or capture schedule for the year. You may want to have a different plan for recording and capture on holidays. Step 1 Go to System > Holiday Settings. Step 2 Select a holiday item from the list and click .
Network Video Recorder User Manual Figure 8-13 Edit Holiday Settings 1) Edit the holiday name. 2) Set the mode to by date, by week, or by month. 3) Set the start and end date of the holiday. 4) Click OK. Step 4 Set the schedule for the holiday recording. Refer to Chapter 8.4 Configuring Recording Schedule for details. 8.
Network Video Recorder User Manual Figure 8-14 HDD Property-Redundancy Step 4 Go to Storage > Schedule Settings > Record Schedule/Capture Schedule. Step 5 Click Advanced to set the camera recording parameters. Figure 8-15 Record Parameters Step 6 Check the Redundant Record/Capture checkbox. Step 7 Click OK to save the settings. UM NVR v4.
Network Video Recorder User Manual Chapter 9 Disk Array (RAID) Purpose A disk array is a data storage virtualization technology that combines multiple physical disk drives into a single logical unit. Also known as a “RAID,” an array stores data over multiple HDDs to provide enough redundancy so that data can be recovered if one disk fails. Data is distributed across the drives in one of several ways called “RAID levels” based the redundancy and performance required.
Network Video Recorder User Manual 9.1.2 One-Touch Creation Purpose One-touch configuration quickly creates a disk array. By default, the array type created by one-touch configuration is RAID 5. Before You Start Enable the RAID function. For details, refer to Chapter 9.1.1 Enabling a RAID. Install at least three HDDs. If more than 10 HDDs are installed, two arrays will be created.
Network Video Recorder User Manual Figure 9-3 Create Array Window Step 3 Input the array name. Step 4 Select RAID Level as RAID 0, RAID 1, RAID 5, RAID 6, or RAID 10 as required. Step 5 Select the physical disks to constitute the array. Table 9-1 Required Number of HDDs RAID Level Required Number of HDDs RAID 0 At least 2 HDDs RAID 1 At least 2 HDDs RAID 5 At least 3 HDDs RAID 6 At least 4 HDDs RAID 10 The number of HDDs must be an even range from 4 to 16. Step 6 Click OK.
Network Video Recorder User Manual • Functional: No disk loss in the array • Offline: The number of lost disks has exceeded the limit • Degraded: If any HDD fails in the array, the array degrades. Restore it to Functional status by rebuilding the array. 9.2.1 Configuring a Hot Spare Disk Purpose Hot spare disks are required for disk array automatic rebuilding. Step 1 Go to Storage > RAID Setup > Physical Disk.
Network Video Recorder User Manual Before You Start At least one available physical disk must exist to rebuild an array. Step 1 Go to Storage > RAID Setup > Array. Figure 9-7 Array List Step 2 Click of the degraded array. Figure 9-8 Rebuild Array Step 3 Select the available physical disk. Step 4 Click OK. Step 5 Click OK on the pop up message box “Do not unplug the physical disk when it is under rebuilding.” 9.3 Deleting an Array Deleting an array will delete all data saved to it.
Network Video Recorder User Manual Figure 9-9 Array List Step 2 Click of the array to delete it. Figure 9-10 Attention Step 3 Click Yes on the popup message box. 9.4 Checking and Editing Firmware Purpose You can view the firmware information and set the background task speed on the Firmware interface. Step 1 Go to Storage > RAID Setup > Firmware. Figure 9-11 Firmware Step 2 Optionally, set the Background Task Speed. Step 3 Click Apply. UM NVR v4.
Network Video Recorder User Manual Chapter 10 File Management 10.1 Searching and Exporting All Files 10.1.1 Searching Files Purpose Specify detailed conditions to search videos and pictures. Step 1 Go to File Management > All Files. Step 2 Click Advanced Search in the menu bar to specify detailed conditions, including time, camera, event type, etc. Figure 10-1 Advanced Search Step 3 Click Search to display results. The matched files are displayed in thumbnails or a list.
Network Video Recorder User Manual 10.1.2 Exporting Files Purpose Export files for backup purposes using a USB device (USB flash drive, USB HDD, USB optical disc drive), SATA optical disc drive, or eSATA HDD. Step 1 Search for the vehicle files to export. For details, see 10.1.1 Searching Files. Step 2 Click files to select and click Export. Figure 10-2 Export Files Step 3 Click OK to export pictures to the backup device. 10.2 Searching and Exporting Human Pictures 10.2.
Network Video Recorder User Manual Step 2 Click Advanced Search in the menu bar to specify detailed conditions, including time, camera, people appearance, etc. Figure 10-3 Advanced Search Step 3 Click Search to display results. The matched files are displayed in thumbnails or a list. Step 4 Select Target Picture or Source Picture in the menu bar to display related pictures only. Select Video or Picture to specify the file type. • Target Picture: Display the search results of people close-ups.
Network Video Recorder User Manual Figure 10-4 Export Files Step 3 Click OK to export pictures to the backup device. 10.3 Searching and Exporting Vehicle Files 10.3.1 Searching Vehicle Pictures Purpose Specify detailed conditions by which to search vehicle pictures. Before You Start Configure the vehicle detection function for the cameras you want to search and export vehicle pictures. Step 1 Go to File Management > Vehicle Files.
Network Video Recorder User Manual Figure 10-5 Advanced Search Step 3 Click Search to display results. The matched files are displayed in thumbnails or a list. Step 4 Select Target Picture or Source Picture in the menu bar to display related pictures only. Select Video or Picture to specify the file type. • Target Picture: Display the search results of vehicle close-ups. • Source Picture: Display the search results of original pictures captured by the camera.
Network Video Recorder User Manual Figure 10-6 Export Files Step 3 Click OK to export pictures to the backup device. 10.4 Searching History Operation 10.4.1 Saving Search Conditions Purpose You can save the search conditions for future reference and quick searches. Step 1 Go to File Management > All Files/People Appearance File/Vehicle File. Step 2 Click Advanced Search in the menu bar and set the search conditions. Step 3 Click Save. Step 4 Enter a name in the text field and click Finished.
Network Video Recorder User Manual Chapter 11 Playback 11.1 Playing Video Files 11.1.1 Instant Playback Instant Playback enables the device to play video files recorded in the last five minutes. If no video is found, it means there was no recording during the last five minutes. Step 1 On the Live View window of the selected camera, move the cursor to the window bottom to access the toolbar. Step 2 Click to start instant playback. Figure 11-1 Playback Interface 11.1.2 Playing Video Step 1 Go to Playback.
Network Video Recorder User Manual Step 5 You can use the toolbar in the bottom of the playback interface to control the playing and perform a series of operations. Refer to Chapter 11.2 Playback Operations 8.2. Figure 11-2 Playback Interface Figure 11-3 Toolbar of Playback Step 6 You can click the channel(s) to execute simultaneous playback of multiple channels. 256x playing speed is supported. 11.1.
Network Video Recorder User Manual Step 3 Click to add the tag. Step 4 Edit the tag information. A maximum of 64 tags can be added to a single video file. Playing Tag Files Step 5 Go to Playback. Step 6 Click Tag button. Step 7 Click Custom Search on the left bottom to enter the Search Condition interface. Step 8 Click Smart Search on the top right corner. Step 9 Enter the search conditions for the tag files, including the time and the tag keyword. Figure 11-4 Tag Search Step 10 Click Search.
Network Video Recorder User Manual Figure 11-5 Searched Tag Files Step 11 On the search results interface, select a tag file and click to start playing the video. Figure 11-6 Tag Playback 11.1.4 Playing by Smart Search Purpose In Smart Playback mode, the device will analyze the video containing the motion, line, or intrusion detection information, mark it in green, and play it at normal speed. Video without motion will be played in at 16x speed. The smart playback rules and areas are configurable.
Network Video Recorder User Manual Step 2 Start playing the video files by channel or by time. Step 3 From the toolbar at the bottom of the playing window, click the motion/line crossing/intrusion icon for search. Figure 11-7 Playback by Smart Search Step 4 Set the rules and areas for smart search by line crossing detection, intrusion detection or motion detection event triggered recording. • Line Crossing Detection 1) Click the icon.
Network Video Recorder User Manual 11.1.5 Playing Event Files Purpose Play back video files on one or several channels searched by event type (e.g., alarm input, motion detection, line crossing detection, face detection, vehicle detection, etc.). Step 1 Go to Playback. Step 2 Click Custom Search on the left bottom to enter the Search Condition interface. Step 3 Click Smart Search on the top right corner. Step 4 Enter the search conditions for the event files, e.g.
Network Video Recorder User Manual Figure 11-8 Event Files Step 7 Click or to select the previous or next event. Refer to Chapter 12 UM NVR v4.
Network Video Recorder User Manual Event and Alarm Settings and Chapter 13 VCA Event Alarm for details for event and alarm settings. Refer to Chapter 8.7 UM NVR v4.
Network Video Recorder User Manual Configuring Event Triggered Recording for the event triggered recording/capture settings. 11.1.6 Playing by Sub-Periods Purpose The video files can be played in multiple sub-periods simultaneously on the screen. Step 1 Go to Playback. Step 2 Select Sub-periods from the drop-down list in the upper-left corner of the page to enter the Sub-Periods Playback interface. Step 3 Select a date and start playing the video file.
Network Video Recorder User Manual Step 1 Go to Maintenance > Log Information. Step 2 Click the Log Search tab to enter Playback by System Logs. Step 3 Set search time and type and click Search. Figure 11-10 System Log Search Interface Step 4 Choose a log with a video file and click UM NVR v4.xx 111717NA to start playing the log file.
Network Video Recorder User Manual Figure 11-11 Interface of Playback by Log UM NVR v4.
Network Video Recorder User Manual 11.1.8 Playing External Files Purpose You can play files from external storage devices. Before You Start Connect the storage device with the video files to your device. Step 1 Go to Playback. Step 2 Click at the left bottom corner. Step 3 Select and click or double-click to play the file. Figure 11-12 External File Playback 11.2 Playback Operations 11.2.1 Normal/Important/Custom Video During playback, you can select the following three modes to play the video.
Network Video Recorder User Manual 11.2.2 Setting Play Strategy in Important/Custom Mode Purpose In the Important/Custom video playback mode, you can set the playing speed separately for normal video and important/custom video, or you can select to skip the normal video. Step 1 In the Important/Custom video playback mode, click strategy.
Network Video Recorder User Manual 11.2.4 Switching Between Main Stream and Sub-Stream You can switch between the main stream and the sub-stream during playback. : Play the video in main stream. : Play the video in sub-stream. The encoding parameters for the main stream and sub-stream can be configured in Storage > Encoding Parameters. 11.2.5 Thumbnails View With the thumbnails view on the playback interface, you can conveniently locate the required video files on the time bar.
Network Video Recorder User Manual ): Switch Live View image to the 360° panorama view. • 360° Panorama ( • PTZ Expansion ( ): The PTZ Expansion is the close-up view of a defined area in the fisheye view or panorama expansion, and it supports the electronic PTZ function, which is also called e-PTZ. • ): In the radial expansion mode, the whole Radial Expansion ( wide-angle view of the fisheye camera is displayed.
Network Video Recorder User Manual 11.2.9 POS Information Overlay In Video Playback mode, click playback video. to overlay the POS transaction information on the When the playing speed is higher than 2x, the POS information cannot be overlayed on the video. UM NVR v4.
Network Video Recorder User Manual Chapter 12 Event and Alarm Settings 12.1 Configuring Arming Schedule Step 1 Select the Arming Schedule tab. Step 2 Choose a day of the week and set the time period. Up to eight time periods can be set each day. Time periods cannot repeat or overlap. Figure 12-1 Set Arming Schedule Step 3 (Optional) To copy the same arming schedule of the current day to other day(s) of the week or holiday, click to copy the arming schedule settings.
Network Video Recorder User Manual Figure 12-2 Set Linkage Actions Step 2 Select the normal linkage actions, trigger alarm output, or trigger the recording channel. • Full Screen Monitoring When an alarm is triggered, the local monitor displays in full screen the video image from the alarming channel configured for full screen monitoring. If alarms are triggered simultaneously in several channels, their full-screen images will be switched at an interval of 10 seconds (default dwell time).
Network Video Recorder User Manual • Notify Surveillance Center It will send an exception or alarm signal to the remote alarm host when an event occurs. The alarm host refers to the PC installed with Remote Client. The alarm signal will be transmitted automatically at detection mode when a remote alarm host is configured. Refer to Chapter 16.8 Configure Ports for alarm host configuration. • Send Email It will send an e-mail with alarm information to the user when an alarm is detected. Refer to 16.
Network Video Recorder User Manual Figure 12-3 Set Motion Detection Step 2 Select the camera to configure the motion detection. Step 3 Check Enable. Step 4 Set the motion detection area. • Full screen: Click to set full-screen motion detection for the image. • Customized area: Click-and-drag the mouse on the preview screen to draw the customized motion detection area(s). Step 5 Click Clear to clear the current motion detection area settings and draw again. Step 6 Set sensitivity (0-100).
Network Video Recorder User Manual 12.4 Configuring Video Loss Alarms Purpose Video Loss Detection detects video loss of a channel and takes alarm response action(s). Step 1 Go to System > Event > Normal Event > Video Loss. Figure 12-4 Set Video Loss Detection Step 2 Select the camera to configure video loss detection. Step 3 Check Enable. Step 4 Set the arming schedule. Refer to Chapter 12.1 Configuring Arming Schedule. Step 5 Set the linkage actions. Refer to Chapter 12.
Network Video Recorder User Manual Figure 12-5 Set Video Tampering Setting Step 3 Check Enable. Step 4 Set the video tampering area. Click-and-drag the mouse on the preview screen to draw the customized video tampering area. Step 5 Click Clear to clear the current area settings and draw again. Step 6 Set sensitivity level (0-2). Three levels are available. The sensitivity calibrates how readily movement triggers the alarm. A higher value more readily triggers the video tampering detection.
Network Video Recorder User Manual Figure 12-6 Alarm Input Step 3 Set the alarm input type to N.C. or N.O. Step 4 Edit the alarm name. Step 5 Check the Input radio button. Step 6 Set the arming schedule. Refer to Chapter 12.1 Configuring Arming Schedule. Step 7 Set the linkage actions. Refer to Chapter 12.2 Configuring Alarm Linkage Actions. 12.6.2 Configuring One-Key Disarming One-Key Disarming disarms Alarm Input 1 by one-key operation. Step 1 Go to System > Event > Normal Event > Alarm Input.
Network Video Recorder User Manual Figure 12-7 One-Key Alarm Disarming Step 6 Select the alarm linkage action(s) you want to disarm for the local Alarm Input . When Alarm Input 1 (Local < -1) is enabled with one-key disarming, the other alarm input settings are not configurable. Step 7 Click Apply to save the settings. 12.6.3 Configuring Alarm Outputs Trigger an alarm output when an alarm is triggered. Step 1 Go to System > Event > Normal Event > Alarm Output.
Network Video Recorder User Manual Figure 12-8 Alarm Output Step 7 (Optional) Click Copy to copy the same settings to other alarm output(s). 12.7 Configuring Exceptions Alarms Exception events can be configured to take the event hint in the Live View window and trigger alarm output and linkage actions. Step 1 Go to System > Event > Normal Event > Exception. Step 2 (Optional) Enable the event hint to display it in the Live View window. 1) Check the Enable Event Hint checkbox. 2) Click UM NVR v4.
Network Video Recorder User Manual Figure 12-9 Event Hint Settings Step 3 Select the excetion type from the drop-down list to set the linkage actions. Figure 12-10 Exceptions Handling Step 4 Set the normal linkage and alarm output triggering. Refer to Chapter 10.2 Setting Alarm Linkage Actions. UM NVR v4.
Network Video Recorder User Manual 12.8 Setting Alarm Linkage Actions Purpose Alarm linkage actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Trigger Alarm Output, and Send Email. 12.8.1 Configuring Auto-Switch Full Screen Monitoring When an alarm is triggered, the local monitor displays in full screen the video image from the alarming channel configured for full screen monitoring.
Network Video Recorder User Manual 12.8.3 Notifying Surveillance Center The device can send an exception or alarm signal to the remote alarm host when an event occurs. The alarm host refers to the PC installed with client software (e.g., iVMS-4200, iVMS-5200). Step 1 Go to System > Network > Advanced > More Settings. Step 2 Set the alarm host IP and alarm host port. Step 3 Go to the Linkage Action interface of the alarm detection (e.g., motion detection, video tampering, face detection, etc.).
Network Video Recorder User Manual 12.8.6 Configuring PTZ Linkage The system can trigger the PTZ actions (e.g., call preset/patrol/pattern) when the alarm event or VCA detection event occurs. Make sure the connected PTZ or speed dome supports PTZ linkage. Step 1 Go to the Linkage Action interface of the alarm input or VCA detection (e.g., face detection, line crossing detection, intrusion detection, etc.). Step 2 Select the PTZ Linkage. Step 3 Select the camera to perform the PTZ actions.
Network Video Recorder User Manual Figure 12-12 Alarm Output UM NVR v4.
Network Video Recorder User Manual Chapter 13 VCA Event Alarm The device supports receiving VCA detections sent by connected IP cameras. Enable and configure VCA detection on the IP camera settings interface first. VCA detections must be supported by the connected IP camera. Refer to the network camera’s user manual for detailed VCA detection instructions. 13.1 Face Detection Purpose The Face Detection function detects faces appearing in the surveillance scene.
Network Video Recorder User Manual Step 6 Drag the Sensitivity slider to set the detection sensitivity. Sensitivity range: [1-5]. The higher the value, the more easily the face will be detected. Step 7 Set the arming schedule. Refer to Chapter 12.1 Configuring Arming Schedule. Step 8 Set the linkage actions. Refer to Chapter 12.2 Configuring Alarm Linkage Actions. Step 9 Click Apply. 13.2 Vehicle Detection Purpose Vehicle Detection is available for road traffic monitoring.
Network Video Recorder User Manual Step 8 Configure rules, including Area Settings, Picture, Overlay Content, and Blacklist and Whitelist. Area Settings: Up to four lanes are selectable. Step 9 Click Save. Refer to the Network Camera user manual for detailed instructions for vehicle detection. 13.3 Line Crossing Detection Purpose Line crossing detection detects people, vehicles, and objects crossing a set virtual line.
Network Video Recorder User Manual 2) Select the Direction as A<->B, A->B, or A<-B. A<->B: Only the arrow on the B side shows. An object crossing a configured line in both directions can be detected and trigger alarms. A->B: Only an object crossing the configured line from the A side to the B side can be detected. B->A: Only an object crossing the configured line from the B side to the A side can be detected. 3) Drag the Sensitivity slider to set the detection sensitivity.
Network Video Recorder User Manual Step 4 Check Enable Intrusion Detection. Step 5 Optionally, check Save VCA Picture to save the captured intrusion detection pictures. Step 6 Follow these steps to set the detection rules and detection areas. 1) Select a Virtual Panel to configure. Up to four virtual panels are selectable. 2) Drag the sliders to set Time Threshold, Sensitivity, and Percentage. Time Threshold: The time an object can loiter in the region.
Network Video Recorder User Manual Figure 13-5 Region Entrance Detection Step 3 Select a camera to configure. Step 4 Check the Enable Region Entrance Detection checkbox. Step 5 Optionally, check the Save VCA Picture checkbox to save the captured region entrance detection pictures. Step 6 Follow these steps to set the detection rules and detection areas. 1) Select an Arming Region to configure. Up to four regions are selectable. 2) Drag the sliders to set Sensitivity.
Network Video Recorder User Manual Step 2 Click Region Exiting. Figure 13-6 Region Exiting Detection Step 3 Select a camera to configure. Step 4 Check Enable Region Exiting Detection. Step 5 Optionally, check Save VCA Picture to save the captured region exiting detection pictures. Step 6 Follow these steps to set the detection rules and detection areas. 1) Select an Arming Region to configure. Up to four regions are selectable. 2) Drag the sliders to set Sensitivity.
Network Video Recorder User Manual 13.7 Unattended Baggage Detection Purpose The Unattended Baggage Detection function detects objects left in a pre-defined region such as baggage, purses, dangerous materials, etc., and a series of actions can be taken when the alarm is triggered. Step 1 Go to System > Event > Smart Event. Step 2 Click Unattended Baggage. Figure 13-7 Unattended Baggage Detection Step 3 Select a camera to configure. Step 4 Check Enable Unattended Baggage Detection.
Network Video Recorder User Manual 3) Click Draw Region and draw a quadrilateral in the preview window by specifying four vertices of the detection region. Step 7 Set the arming schedule. Refer to Chapter 12.1 Configuring Arming Schedule. Step 8 Set the linkage actions. Refer to Chapter 12.2 Configuring Alarm Linkage Actions. Step 9 Click Apply. 13.
Network Video Recorder User Manual Time Threshold: The time of the objects removed from the region. If the value is 10, alarm will be triggered after the object disappears from the region for 10s. Its range is [5s-20s]. Sensitivity: The similarity of the background image. If the sensitivity is high, a very small object taken from the region will trigger the alarm. 3) Click Draw Region and draw a quadrilateral in the preview window by specifying four vertices of the detection region.
Network Video Recorder User Manual 1) Select the Exception Detection tab. 2) Check the Audio Loss Exception, Sudden Increase of Sound Intensity Detection, and/or Sudden Decrease of Sound Intensity Detection checkbox(es). Audio Loss Exception: Detects a steep sound rise in the surveillance scene. You can set the detection sensitivity and threshold for steep sound rise by configuring its Sensitivity and Sound Intensity Threshold.
Network Video Recorder User Manual Figure 13-10 Sudden Scene Change Step 3 Select a camera to configure. Step 4 Check Enable Sudden Scene Change Detection. Step 5 Optionally, check Save VCA Picture to save the captured sudden scene change detection pictures. Step 6 Drag the Sensitivity slider to set the detection sensitivity. Sensitivity range: [1-100]. The higher the value, the more easily the change of scene will trigger an alarm. Step 7 Set the arming schedule. Refer to Chapter 12.
Network Video Recorder User Manual Figure 13-11 Defocus Detection Step 3 Select a camera to configure. Step 4 Check Enable Defocus Detection. Step 5 Optionally, check Save VCA Picture to save the captured defocus detection pictures. Step 6 Drag the Sensitivity slider to set the detection sensitivity. Sensitivity range: [1-100]. The higher the value, the more easily the defocus image will be detected. Step 7 Set the arming schedule. Refer to Chapter 12.1 Configuring Arming Schedule.
Network Video Recorder User Manual Figure 13-12 FIR Alarm Step 3 Select a camera to configure. Step 4 Check PIR Alarm. Step 5 Optionally, check Save VCA Picture to save the captured PIR alarm pictures. Step 6 Set the arming schedule. Refer to Chapter 12.1 Configuring Arming Schedule. Step 7 Set the linkage actions. Refer to Chapter 12.2 Configuring Alarm Linkage Actions. Step 8 Click Apply. UM NVR v4.
Network Video Recorder User Manual Chapter 14 Smart Analysis With the configured VCA detection, the device supports smart analysis for people counting and heat map. 14.1 People Counting Purpose Counting calculates the number of people entering or leaving a configured area and creates daily/weekly/monthly/annual reports for analysis. Step 1 Go to Smart Analysis > Counting. Step 2 Select the camera. Step 3 Set the report type to Daily Report, Weekly Report, Monthly Report, or Annual Report.
Network Video Recorder User Manual Step 2 Select a camera. Step 3 Set the report type as Daily Report, Weekly Report, Monthly Report, or Annual Report. Step 4 Set the Data to analyze. Figure 14-2 Heat Map Interface Step 5 Click Counting. The results will be displayed in graphics marked in different colors. As shown in the figure above, red color block (255, 0, 0) indicates the most trafficked area, and blue color block (0, 0, 255) indicates the less-popular area.
Network Video Recorder User Manual Chapter 15 POS Configuration The device can be connected to a POS machine/server and receive a transaction message to overlay on the image during Live View or playback, as well as trigger a POS event alarm. The POS feature is supported by DS-9600/7700/7600-I (/P) Series devices only. 15.1 Configuring POS Settings 15.1.1 Configuring POS Connection Step 1 Go to System > POS Settings. Step 2 Click Add to enter the POS adding interface.
Network Video Recorder User Manual Figure 15-2 Universal Protocol Settings • EPSON The fixed start and end line tag are used for EPSON protocol. • AVE The fixed start and end line tag are used for AVE protocol. Serial port and virtual serial port connection types are supported. 1) Click Custom to configure the AVE settings. 2) Set the rule to VSI-ADD or VNET. 3) Set the address bit of the POS message to send. 4) Click OK to save the settings. UM NVR v4.
Network Video Recorder User Manual Figure 15-3 AVE Settings • NUCLEUS 1) Click Custom to configure the NUCLEUS settings. 2) Enter the employee No. shift No. and the terminal No. in the field. The matching message sent from the POS device will be used as the valid POS data. The NUCLEUS protocol must be used in the RS-232 connection communication.
Network Video Recorder User Manual Figure 15-4 TCP Connection Settings • UDP Connection 1) When using UDP connection, the port must be set from 1 to 65535, and the port for each POS machine must be unique. 2) Set the Allowed Remote IP Address of the device sending the POS message. • USB-to-RS-232 Connection Configure the USB-to-RS-232 convertor port parameters, including the port serial number, baud rate, data bit, stop bit, parity, and flow ctrl. UM NVR v4.
Network Video Recorder User Manual Figure 15-5 USB-to-RS-232 Settings • RS-232 Connection Connect the device and the POS machine via RS-232. The RS-232 settings can be configured in Menu > Configuration > RS-232. The Usage must be set to Transparent Channel. • Multicast Connection When connecting the device and the POS machine via Multicast protocol, set the multicast address and port. • Sniff Connection Connect the device and the POS machine via Sniff.
Network Video Recorder User Manual Figure 15-6 Sniff Settings 15.1.2 Configuring POS Text Overlay Step 1 Go to System > POS Settings. Step 2 Click Channel Linkage and Display tab. Step 3 Select the linked channel to overlay the POS characters. Step 4 Set the characters overlay for the enabled POS.
Network Video Recorder User Manual Figure 15-7 Overlay Character Settings Drag the frame to adjust the textbox size and position on the POS settings interface preview screen. Step 8 Click Apply to activate the settings. 15.2 Configuring POS Alarm Purpose A POS event can trigger channels to start recording, trigger full screen monitoring or an audio warning, notify the surveillance center, send e-mail, etc. Step 1 Go to Storage > Recording Schedule. Step 2 Set the POS event’s arming schedule.
Network Video Recorder User Manual Figure 15-8 Set Trigger Cameras of POS Step 8 Click Apply to save the settings. UM NVR v4.
Network Video Recorder User Manual Chapter 16 Network Settings 16.1 Configuring TCP/IP Settings Purpose TCP/IP settings must be properly configured before the device will operate over a network. 16.1.1 Device with Dual Network Interface Step 1 Go to System > Network > TCP/IP. Figure 16-1 TCP/IP Settings Step 2 Select Net-Fault Tolerance or Multi-Address Mode under Working Mode. UM NVR v4.
Network Video Recorder User Manual Step 3 Configure other IP settings as needed. Check the Enable DHCP checkbox to obtain IP settings automatically if a DHCP server is available on the network. Valid MTU value range is 500 to 9676. Step 4 Click Apply. 16.1.2 Device with a Single Network Interface Step 1 Go to System > Network > TCP/IP. Figure 16-2 TCP/IP Settings Step 2 Configure network parameters as needed.
Network Video Recorder User Manual 16.2 Configuring Hik-Connect Purpose Hik-Connect provides the mobile phone application as well as the service platform to access and manage your connected devices with remote access to the surveillance system. Step 1 Go to System > Network > Advanced > Platform Access. Figure 16-3 Hik-Connect Settings Step 2 Check the Enable checkbox and a Service Terms window will pop up. Create your verification code, check to agree to the service terms, and click OK.
Network Video Recorder User Manual After configuration, you can access and manage your devices through Hik-Connect app or www.hik-connect.com. For more detailed instructions of Hik-Connect, refer to help on www.hik-connect.com. 16.3 Configuring DDNS Purpose You can set Dynamic DNS service for network access. Different DDNS modes are available: DynDNS, PeanutHull, and NO-IP. Before You Start You must register the DynDNS, PeanutHull, or NO-IP service with your ISP before configuring DDNS settings.
Network Video Recorder User Manual Figure 16-4 DDNS Settings Step 7 Click Apply. 16.4 Configuring PPPoE If the device is connected to the Internet through PPPoE, you need to configure the user name and password accordingly under System > Network > TCP/IP > PPPoE. Contact your Internet service provider for details about PPPoE service. 16.5 Configuring NTP Purpose Connection to a network time protocol (NTP) server can be configured on your device to ensure the system’s date and time accuracy.
Network Video Recorder User Manual Figure 16-5 NTP Settings Step 2 Check Enable. Step 3 Configure NTP settings as need. • Interval (min): Time interval between two time synchronization with NTP server • NTP Server: IP address of the NTP server • NTP Port: Port of the NTP server Step 4 Click Apply. 16.6 Configuring SNMP Purpose You can configure SNMP settings to get device status and parameter information. Before You Start Download the SNMP software to receive device information via the SNMP port.
Network Video Recorder User Manual Figure 16-6 SNMP Settings Step 2 Check the Enable checkbox. A message will pop up to notify about a possible security risk. Click Yes to continue. Step 3 Configure the SNMP settings as needed. • Trap Address: SNMP host IP address. • Trap Port: SNMP host port. Step 4 Click Apply. 16.
Network Video Recorder User Manual Before You Start The device must be connected to a local area network (LAN) that contains an SMTP mail server. The network must also be connected to either an intranet or the Internet depending on the location of the e-mail accounts to which you want to send notifications. Step 1 Go to System > Network > Advanced > Email. Figure 16-7 E-mail Settings Step 2 Configure the following e-mail settings.
Network Video Recorder User Manual • Enable Attached Picture: Check to send e-mail with attached alarm images. The interval is the time between sending two subsequent alarm images. Step 3 Click Apply. Step 4 (Optional) Click Test to send a test e-mail. 16.8 Configure Ports You can configure different types of ports to enable relevant functions. Step 1 Go to System > Network > Advanced > More Settings and configure port settings as needed.
Network Video Recorder User Manual Figure 16-8 Port Settings UM NVR v4.
Network Video Recorder User Manual Chapter 17 Hot Spare Device Backup Purpose The device can form an N+1 hot spare system. The system consists of several working devices and a hot spare device; when the working device fails, the hot spare device switches into operation, thus increasing the reliability of the system. Contact your dealer for details of models that support the hot spare function.
Network Video Recorder User Manual The camera connection will be disabled when the device works in hot spare mode. It is highly recommended to restore the the device defaults after switching the working mode of the hot spare device to normal mode to ensure normal operation afterwards. 17.2 Set Working Device Step 1 Go to System > Hot Spare. Step 2 Set the Work Mode to Normal Mode. Step 3 Check Enable. Step 4 Enter the IP address and admin password of the hot spare device.
Network Video Recorder User Manual Figure 17-4 Add Working Device Table 17-1 Working Status Descrption Working Status Description No record The working device works properly. Backing up If the working device goes offline, the hot spare device will record the video of the IP camera connected to the working device for backup The record back up functions for one working device at a time.
Network Video Recorder User Manual Chapter 18 System Maintenance 18.1 Storage Device Maintenance 18.1.1 Configuring Disk Clone Purpose Select the HDDs to clone to the eSATA HDD. Before You Start Connect an eSATA disk to the device. Step 1 Go to Maintenance > HDD Operation > HDD Clone. Figure 18-1 HDD Clone Step 2 Check the HDD to clone. The capacity of the selected HDD must match the capacity of the clone destination. Step 3 Click Clone.
Network Video Recorder User Manual Figure 18-2 Message Box 18.1.2 S.M.A.R.T. Detection Purpose HDD detection functions such as S.M.A.R.T. and Bad Sector Detection techniques. S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) are HDD monitoring systems to detect various reliability indicators in the hopes of anticipating failures. Step 1 Go to Maintenance > HDD Operation > S.M.A.R.T. Step 2 Select the HDD to view its S.M.A.R.T. information list.
Network Video Recorder User Manual Figure 18-3 S.M.A.R.T. Settings Interface To use the HDD even when S.M.A.R.T. checking has failed, check the Continue to use the disk when self-evaluation is failed checkbox. 18.1.3 Bad Sector Detection Step 1 Go to Maintenance > HDD Operation > Bad Sector Detection. Step 2 Select the HDD No. you want to configure in the drop-down list. Step 3 Select All Detection or Key Area Detection as the detection type. Step 4 Click Self-Test to start the detection. UM NVR v4.
Network Video Recorder User Manual Figure 18-4 Bad Sector Detection Step 5 You can pause/resume or cancel the detection. Step 6 After testing has been completed, click Error Information to see the detailed damage information. 18.1.4 HDD Health Detection Purpose You can view the health status of a 4 TB to 8 TB Seagate HDD manufactured after October 1, 2017. Use this function to help troubleshoot HDD problems. Health Detection shows a more detailed HDD status than the S.M.A.R.T. function.
Network Video Recorder User Manual 18.2 Search and Export Log Files Purpose The device operation, alarm, exception, and information can be stored in log files, which can be viewed and exported at any time. 18.2.1 Searching the Log Files Step 1 Go to Maintenance > Log Information. Figure 18-6 Log Search Interface Step 2 Set the log search conditions, including the time, major type, and minor type. Step 3 Click Search to start searching the log files.
Network Video Recorder User Manual Figure 18-7 Log Search Results Up to 2,000 log files can be displayed each time. Step 5 Related Operation: • Click • Click or double-click it to view detailed information. to view the related video file. 18.2.2 Exporting Log Files Before You Start Connect a storage device to the NVR. Step 1 Search the log files. Refer to Chapter 18.2.1 Searching the Log Files.
Network Video Recorder User Manual Figure 18-8 Export Log Files Step 3 On the Export interface, select the storage device from the Device Name drop-down list. Step 4 Select the format of the log files to be exported. Up to 15 formats are selectable. Step 5 Click Export to export the log files to the selected storage device. • Click New Folder to create a new folder in the storage device. • Click Format to format the storage device before exporting the log(s). 18.
Network Video Recorder User Manual Step 3 Export or import the IP camera configuration files. • Click Export to export the configuration files to the selected local backup device. • To import a configuration file, select the file from the selected backup device and click Import. After the importing process is completed, you must reboot the device to activate the settings. 18.
Network Video Recorder User Manual After having finished importing the configuration files, the device will reboot automatically. 18.5 Upgrading the System Purpose The firmware on your device can be upgraded with a local backup device or remote FTP server. 18.5.1 Upgrading with a Local Backup Device Before You Start Step 1 Connect your device to a local storage device that contains the firmware update file. Step 2 Go to Maintenance > Upgrade.
Network Video Recorder User Manual Step 2 Click the FTP tab to enter the local upgrade interface. Figure 18-11 FTP Upgrade Interface Step 3 Enter the FTP Server Address in the text field. Step 4 Click Upgrade to start upgrading. Step 5 After upgrading is complete, reboot the device to activate the new firmware. 18.6 Restore Default Settings Step 1 Go to Maintenance > Default. Figure 18-12 Restore Defaults Step 2 Select the restore type from the following three options.
Network Video Recorder User Manual Chapter 19 General System Settings 19.1 Configuring General Settings Purpose You can configure the BNC output standard, VGA output resolution, and mouse pointer speed in the System > General interface. Step 1 Go to System > General. Figure 19-1 General Settings Interface Step 2 Configure the following settings. • Language: The default language used is English.
Network Video Recorder User Manual • Auto Logout: Set the timeout time for menu inactivity. E.g., when the timeout time is set to 5 minutes, the system will exit from the current operation menu to the Live View screen after five minutes of menu inactivity. • Mouse Pointer Speed: Set the speed of the mouse pointer; four levels are configurable. • Enable Wizard: Enable/disable the Wizard when the device starts up. • Enable Password: Enable/disable the use of the login password.
Network Video Recorder User Manual 19.3 Configuring the DST Settings DST (daylight saving time) refers to the period of the year when clocks are moved one period ahead. In some areas worldwide, this has the effect of creating more sunlit hours in the evening during months when the weather is the warmest. We advance our clocks ahead a certain period (depends on the DST bias you set) at the beginning of DST, and move them back the same period when we return to standard time (ST).
Network Video Recorder User Manual Figure 19-4 User Management Interface Step 2 Click Add to enter the operation permission interface. Step 3 Input the admin password and click OK. Figure 19-5 Add User Step 4 In the Add User interface, enter the information for a new user, including User Name, Password, Confirm (password), User Level (Operator/Guest), and User’s MAC Address.
Network Video Recorder User Manual • • User Level: Set the user level to Operator or Guest. Different user levels have different operating permission. - Operator: An Operator user level has of Two-Way Audio permission in Remote Configuration and all operating permissions in Camera Configuration by default. - Guest: A Guest user has no Two-Way Audio permission in Remote Configuration and only local/remote playback in the Camera Configuration by default.
Network Video Recorder User Manual Figure 19-7 User Permission Settings Interface Step 3 Set the user’s operating permissions for Local Configuration, Remote Configuration, and Camera Configuration. • • UM NVR v4.xx 111717NA Local Configuration - Local Log Search: Searching and viewing logs and system information of device. - Local Parameters Settings: Configuring parameters, restoring factory default parameters, and importing/exporting configuration files.
Network Video Recorder User Manual • - Remote Camera Management: Remote adding, deleting, and editing IP cameras. - Remote Serial Port Control: Configuring RS-232 and RS-485 port settings. - Remote Video Output Control: Sending remote button control signals. - Two-Way Audio: Operating the two-way radio between the remote client and the device. - Remote Alarm Control: Remotely arming (notify alarm and exception message to the remote client) and controlling the alarm output.
Network Video Recorder User Manual Only the admin user account has the permission to restore factory default parameters. 19.4.3 Setting Local Live View Permission for Non-Admin Users Step 1 Go to System > User. Step 2 Click of the admin user. Step 3 Input admin password and click OK. Step 4 Select cameras that a non-admin user can view locally, and click OK. Figure 19-8 Enable Live View Permissions Step 5 Click of non-admin user. Step 6 Click the Camera Configuration tab.
Network Video Recorder User Manual 19.4.4 Editing the Admin User You can modify the admin user account’s password and unlock pattern. Step 1 Go to System > User. Step 2 Select the admin user from the list and click Modify. Figure 19-9 Edit User (Admin) Step 3 Edit the admin user information as desired, including a new admin password (strong password is required) and MAC address. Step 4 Edit the unlock pattern for the admin user account.
Network Video Recorder User Manual Figure 19-10 Set Admin User Unlock Pattern Step 5 Click the of Export GUID to enter the reset password interface to export the GUID file for the admin user account. Step 6 When the admin password is changed, export the new GUID to the connected USB flash disk in the Import/Export interface for future password resetting. Step 7 Click OK to save the settings. Step 8 For an Operator or Guest user account, click interface to edit the permissions. on the user management 19.
Network Video Recorder User Manual Figure 19-11 Edit User (Operator/Guest) Step 3 Edit the user information as desired, including the new password (strong password is required) and MAC address. 19.4.6 Deleting a User The admin user account has permission to delete an operator/guest user account. Step 1 Go to System > User. Step 2 Select a user from the list. Step 3 Click Delete to delete the selected user account. UM NVR v4.
Network Video Recorder User Manual Chapter 20 Appendix 20.1 Glossary • Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the device, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF. • HDD: Acronym for Hard Disk Drive. A storage medium that stores digitally encoded data on platters with magnetic surfaces.
Network Video Recorder User Manual 20.2 Troubleshooting • No image displayed on the monitor after starting up normally. Possible Reasons: − No VGA or HDMI connections. − Connection cable is damaged. − Input mode of the monitor is incorrect. Step 1 Verify the device is connected to the monitor via HDMI or VGA cable. Step 2 If not, connect the device to the monitor and reboot. Step 3 Verify the connection cable is good.
Network Video Recorder User Manual − If you don’t want to install an HDD, go to Menu > System > Event > Normal Event > Exception, and uncheck the “HDD Error” Audible Warning checkbox. Step 2 Verify the HDD is initialized. 1) Go to Menu > Storage > Storage Device. 2) If the HDD status is “Uninitialized,” check the checkbox of the corresponding HDD and click Init. Step 3 Verify the HDD is detected and is in good condition. 1) Select Menu > Storage > Storage Device.
Network Video Recorder User Manual 2) Verify the parameters are the same as those of the connected IP devices, including IP address, protocol, management port, user name, and password. Step 3 Verify the bandwidth is enough. 1) Go to Menu > Maintenance > Net Detect > Network Stat. 2) Check the usage of the access bandwidth, and see if the total bandwidth has reached its limit. Step 4 Check if the fault is solved by step 1 to step 3. 3) If it is solved, finish the process.
Network Video Recorder User Manual Example: Input ping 172.6.22.131 –l 1472 –f. Step 4 Verify the switch is not configured for flow control. 1) Check the brand and model of the switch connecting the IP camera and the device, and contact the manufacturer of the switch to check if it has a flow control function. If so, turn it down. Step 5 Check if the fault is solved by step 1 to step 4. 1) If it is solved, finish the process. 2) If not, contact a Hikvision engineer for further process.
Network Video Recorder User Manual − Poor network between the device and IP camera, and there is packet loss during the transmission. − The frame rate has not reached the real-time frame rate. Step 1 Verify that the network between the device and the IP camera is connected. 1) When the image is stuck, connect the RS-232 ports on a PC and the rear panel of the device with the RS-232 cable. 2) Open the Super Terminal, and execute the command “ping 192.168.0.
Network Video Recorder User Manual Step 2 Verify the network between the device and the PC is connected. 1) Open the cmd window in the Start menu, or press “windows + R” shortcut key to open it. 2) Use the ping command to send large packets to the device, execute the command “ping 192.168.0.0 –l 1472 –f” (the IP address may change according to the real condition), and check if there exists packet loss. Simultaneously press Ctrl and C to exit the ping command.
Network Video Recorder User Manual − Cable between the pickup and IP camera is not connected well; impedance mismatches or incompatible. − The stream type is not set as “Video & Audio.” − The encoding standard is not supported by the device. Step 1 Verify the cable between the pickup and IP camera is connected well and impedance matches and is compatible. 1) Log in the IP camera directly, and turn the audio on. Check if the sound is normal. If not, contact the IP camera manufacturer.
Network Video Recorder User Manual Simultaneously press the Ctrl and C to exit the ping command. Step 6 Verify the frame rate is real-time frame rate. 1) Select Menu > Record > Parameters > Record, and set the Frame Rate to “Full Frame.” Step 7 Verify the hardware supports the playback. 1) Reduce the channel number of playback. 2) Go to Menu > Camera > Encoding Parameters, and set a lower bitrate and resolution. Step 8 Reduce the number of local playback channels.
Network Video Recorder User Manual UM NVR v4.xx 111717NA 20.
