Manual

Network Video Recorder User Manual
UM NVR v4.xx 111717NA 21
Troubleshooting the Remote Control
Make sure you have installed batteries properly in the remote control. Also, you have to
aim the remote control at the IR receiver on the front panel.
If there is no response after you press any button on the remote, follow the procedure
below to troubleshoot.
Step 1 Go to System > General by operating the front control panel or the mouse.
Step 2 Check and remember device ID#. The default ID# is 255. This ID# is valid for all the IR remote
controls.
Step 3 Press the DEV button on the remote control.
Step 4 Enter the device ID# you set in step 2.
Step 5 Press the ENTER button on the remote.
If the Status indicator on the front panel turns blue, the remote control is operating properly. If the
Status indicator does not turn blue and there is still no response from the remote, check the
following:
• Batteries are installed correctly and the polarities of the batteries are not reversed
• Batteries are fresh and not out of charge
• IR receiver is not obstructed
• No fluorescent lamp is used nearby
If the remote still doesn’t function properly, change to a different remote and try again, or contact
the device provider.