User Manual

Network Video Recorder User Manual
195
Step 2 Verify the HDD is initialized.
1) Go to Menu>Storage>Storage Device.
2) If the status of the HDD is “Uninitialized”, please check the checkbox of corresponding HDD and
click the “Init” button.
Step 3 Verify the HDD is detected or is in good condition.
3) Select Menu>Storage>Storage Device.
4) If the HDD is not detected or the status is “Abnormal”, please replace the dedicated HDD
according to the requirement.
Step 4 Check if the fault is solved by the step 1 to step 3.
If it is solved, finish the process.
If not, please contact the engineer from Hikvision to do the further process.
 The status of the added IP camera displays as “Disconnected” when it is connected through
Private Protocol. Select “Menu>Camera>Camera>IP Camera” to get the camera status.
Possible Reasons:
− Network failure, and the device and IP camera lost connections.
− The configured parameters are incorrect when adding the IP camera.
− Insufficient bandwidth.
Step 1 Verify the network is connected.
1) Connect the device and PC with the RS-232 cable.
2) Open the Super Terminal software, and execute the ping command. Input “ping IP” (e.g. ping
172.6.22.131).
Simultaneously press Ctrl and C to exit the ping command.
If there exists return information and the time value is little, the network is normal.
Step 2 Verify the configuration parameters are correct.
1) Go to Menu>Camera.
2) Verify the following parameters are the same with those of the connected IP devices, including IP
address, protocol, management port, user name and password.
Step 3 Verify the whether the bandwidth is enough.
1) Go to Menu>Maintenance>Net Detect>Network Stat..
2) Check the usage of the access bandwidth, and see if the total bandwidth has reached its limit.
Step 4 Check if the fault is solved by the step 1 to step 3.