DS-KH9510-WTE1 Video Intercom Indoor Station User Manual
DS-KH9510-WTE1 Video Intercom Indoor Station User Manual © 2021 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. About this Manual The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons.
DS-KH9510-WTE1 Video Intercom Indoor Station User Manual Data Protection During the use of device, personal data will be collected, stored and processed. To protect data, the development of Hikvision devices incorporates privacy by design principles. For example, for device with facial recognition features, biometrics data is stored in your device with encryption method; for fingerprint device, only fingerprint template will be saved, which is impossible to reconstruct a fingerprint image.
DS-KH9510-WTE1 Video Intercom Indoor Station User Manual Caution • Do not drop the device or subject it to physical shock, and do not expose it to high electromagnetism radiation. Avoid the equipment installation on a vibrating surface or places subject to shock (ignoring this can cause equipment damage).
DS-KH9510-WTE1 Video Intercom Indoor Station User Manual • CAUTION: Risk of explosion if the battery is replaced by an incorrect type. Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
DS-KH9510-WTE1 Video Intercom Indoor Station User Manual Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: • This device may not cause interference. • This device must accept any interference, including interference that may cause undesired operation of the device.
DS-KH9510-WTE1 Video Intercom Indoor Station User Manual Contents 1 Home Page and Buttons Introduction ......................................................................................................... 8 2 Local Operation ........................................................................................................................................... 9 Call Settings..............................................................................................................................
DS-KH9510-WTE1 Video Intercom Indoor Station User Manual 1 Home Page and Buttons Introduction Home Page Introduction Figure 1, Home Page • Call: You can call residents, add contacts, and view call logs. • Message: You can view notices, alarm logs, and visitor messages. • Live View: You can unlock the door remotely while monitoring. • Settings: You can set the parameters of the indoor station. EXAMPLE: You can change password, set ring parameters, etc.
DS-KH9510-WTE1 Video Intercom Indoor Station User Manual 2 Local Operation Call Settings Add Contact Steps 1. Tap Call → to enter the contact list page. Figure 2, Contact List 2. Tap to pop up the contact adding dialog. Figure 3, Add Contact 3. Enter the contact name and room no. If you check Add as VoIP Contact, enter the contact name and the phone number of VOIP account for the standard SIP protocol. Up to 200 contacts can be added. 4. Tap OK to save the settings.
DS-KH9510-WTE1 Video Intercom Indoor Station User Manual Call Resident Steps 1. Tap Call → to enter the residents calling page. Figure 4, Call Resident 2. Enter the calling number to call. • If you want to call room, the calling number format should be x-x-x-xxx. For example, the calling number of Community 1, Building 2, Unit 3, and Room 405 is 1-2-3-405. Tap the call button to start an audiovisual call. NOTE: • The community no. can be omitted.
DS-KH9510-WTE1 Video Intercom Indoor Station User Manual door station with the secure control door unit will open. Tap the capture button to capture the live view picture when speaking with the door station. A "Captured" prompt will display on the screen. Indoor extension can receive calls from the door station and the main station only. View Call Logs Steps 1. Tap Call → to enter the call log page. Figure 5, Call Logs 2. Tap a piece of call logs in the list to call back.
DS-KH9510-WTE1 Video Intercom Indoor Station User Manual Figure 6, Live View 2. Tap to enter the live view page of door station. NOT On the Call from Door Station page, there are two unlock buttons: Unlock 1, and Unlock 2. When you tap Unlock 1, the building gate will open by default. When you tap Unlock 2, the door station connected door will open. On the Call from Door Station page, there is one capture button. You can tap the button to capture the picture via door station. 3.
DS-KH9510-WTE1 Video Intercom Indoor Station User Manual Steps 1. Tap → One-Push to Disarm to disarm. 2. Enter the arm/disarm password. 3. Tap OK. Arming Mode Settings Four arming modes can be configured: stay mode, away mode, sleeping mode, and custom mode. Before You Start 1. Tap Settings → → Shortcut Settings to enable Zone Alarm Locally. Arming status page and zone settings page are hidden by default. You should enable the alarm function first. 2.
DS-KH9510-WTE1 Video Intercom Indoor Station User Manual Information Management You can view public notice, visitor message, alarm log, and capture log on information management page. Tap Message to enter the information management page. You can view the message locally or from the mobile client. (The following takes the alarm log page as an example.) Figure 8, Alarm Logs • Delete: Hold an item, and select to delete it. • Clear: Hold an item, you can clear all logs.
DS-KH9510-WTE1 Video Intercom Indoor Station User Manual 3 Remote Operation via Mobile Client Set up Mobile Client You can configure and operate the device via mobile client remotely. Before You Start Make sure your mobile device is connected to Wi-Fi. Steps 1. Install Hik-Connect and register a user account for iOS or Android. 1) Search for “Hik-Connect” in the iOS App StoreTM install the mobile client.
DS-KH9510-WTE1 Video Intercom Indoor Station User Manual If the system fails to recognize the QR code, tap device manually. and enter the serial no. to add the 3. Connect to the network. Make sure the device and the mobile device are in the same LAN. • Wired Connection 1) Tap Next. 2) Connect the device to the router with a network cable. Make sure your mobile phone is connected to the same router. 3) Tap Connected. • Wireless Connection 1) Connect the device to the Wi-Fi.
DS-KH9510-WTE1 Video Intercom Indoor Station User Manual 4 Remote Operation via the Client Software The Video Intercom module provides remote control and configuration on video intercom products via the iVMS-4200 client software. Call Indoor Station Steps 1. On the main page, click Access Control → Video Intercom to enter the Video Intercom page. 2. Select a resident and click in the Call Household column to call the selected resident. Figure 10, Calling Indoor Station 3.
DS-KH9510-WTE1 Video Intercom Indoor Station User Manual Figure 11, Incoming Call from Indoor Station 2. Click Answer to answer the call, or click Hang Up to decline the call. 3. After you answer the call, you will enter the In Call window. • Click • Click Hang Up to hang up. • Click • For door station, you can click to adjust the loudspeaker volume. to adjust the microphone volume. to open the door remotely. One video intercom device can connect with only one client software.
DS-KH9510-WTE1 Video Intercom Indoor Station User Manual 2. Click the Call Log tab to enter the Call Log page. All the call logs will display on this page and you can check the log information, e.g., call status, start time, resident’s organization and name, device name and ring or speaking duration. Figure 12, Call Log 3. Optional: Click the icon in the Operation column to re-dial the resident. Release Notice You can create different types of notices and send them to the residents.
DS-KH9510-WTE1 Video Intercom Indoor Station User Manual Figure 14, Create a Notice 4. Edit the notice on the right panel. 1) Click ... on the Send To field to pop up the Select Resident dialog. 2) Check the checkbox(es) to select the resident(s), or you can check the All checkbox to select all the added residents. 3) Click OK to save the selection. 4) Enter the subject on the Subject field. Up to 63 characters are allowed in the Subject field.
DS-KH9510-WTE1 Video Intercom Indoor Station User Manual On the main page, click Access Control to enter the access control module. In the Access Control module, click Video Intercom to enter the Video Intercom page. Search Call Logs Steps 1. On the main page, click Access Control → Video Intercom to enter the Video Intercom page. 2. Click Call Log to enter the Call Log page. Figure 15, Search Call Logs 3. Set the search conditions, including call status, device type, start time, and end time.
DS-KH9510-WTE1 Video Intercom Indoor Station User Manual Search Notice Steps 1. On the main page, click Access Control → Video Intercom to enter the Video Intercom page. 2. Click Notice to enter the Notice page. Figure 16, Search Notice 3. Set the search conditions, including notice type, subject, recipient, start time, and end time. • Recipient: Input the recipient information in the Recipient field to search the specified notice.
DS-KH9510-WTE1 Video Intercom Indoor Station User Manual 5 Communication Matrix and Device Command Communication Matrix Scan the following QR code to get the device communication matrix. The matrix contains all Hikvision access control and video intercom device communication ports. Figure 17, Communication Matrix QR Code Device Command Scan the following QR code to get the device common serial port commands.
