Quick Start Guide

11
Figure 4-2 Log out
2. Click Exit to log out of the assistant.
5 FAQ
5.1 Why does the device faile to start up?
 The device is out of power. Shut down the device and
connect it to the charger to charge for at least 20
minutes.
5.2 Why does the device fail to record?
 There is insufficient memory. Back up the data in the
device and clear the storage.
 Formatting storage error. Format the device via Body
Camera Assistant.
5.3 Why cannot the device be configured after it
is connected to the computer?
 Exit from Body Camera Assistant installed on the
computer.
 Unplug and then plug the USB cable.
5.4 Why cannot the devcie be logged in to via
Body Camera Assistant?
 If you forget the password, reset the password.
 Password is incorrect. Log in with the right password.
 Reboot the device, and connect it to the computer
again.
1020001090827