ERI-Q104-P4 • ERI-Q108-P8 Network Video Recorder User Manual
ERI-Q10x-Px NVR User Manual Manual Illustrations and Features Graphics (screen shots, product pictures, etc.) in this document are for illustrative purposes only. Your actual product may differ in appearance. Your product might not support all features discussed in this document. Hikvision USA Inc., 18639 Railroad St., City of Industry, CA 91748, USA • Hikvision Canada, 4848 rue Levy, Saint Laurent, Quebec, Canada, H4R 2P1 Telephone: +1-909-895-0400 • Toll Free in USA: +1-866-200-6690 • E-Mail: sales.
ERI-Q10x-Px NVR User Manual Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
ERI-Q10x-Px NVR User Manual Mandatory Electrical Requirements Hikvision requires the following conditions and equipment for all of its electronic equipment: • Grounding Ensure good conductivity for all ground paths; examine ground path contact surfaces for defects, dirt, corrosion, or non-conductive coatings that may impede conductivity. Repair or clean contact surfaces as necessary to assure good metal-to-metal contact. Ensure fasteners are properly installed and tightened.
ERI-Q10x-Px NVR User Manual ˗ Response time of 1 nanosecond or less • Usage ˗ Surge suppressors must not be daisy chained with power strips or other surge suppressors • Maintenance ˗ Replace after a serious electrical event (e.g., lighting blew out a transformer down the street) ˗ Replace yearly in storm-prone areas ˗ Replace every two years as routine maintenance Safety Instructions Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.
ERI-Q10x-Px NVR User Manual Applicable Models This manual is applicable to the models listed in the following table. Series ERI-Q10x Model ERI-Q104-P4 ERI-Q108-P8 Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Provides additional information to emphasize or supplement important points of the main text.
ERI-Q10x-Px NVR User Manual HDD Management • 1 SATA hard disk can be connected, with a maximum of 6TB storage capacity • Supports S.M.A.R.T. and bad sector detection • HDD quota management; different capacity can be assigned to different channel Recording and Playback • Holiday recording schedule configuration • Continuous and event video recording parameters.
ERI-Q10x-Px NVR User Manual Other Local Functions • Three-level user management; admin user is allowed to create many operating accounts and define their operating permission, which includes the limit to access any channel • Admin password resetting by exporting/importing the GUID file • Operation, alarm, exceptions and log recording and searching • Manually triggering and clearing alarms • Import and export of device configuration information Network Functions • 10 /100/1000 Mbps self-adaptive Ethernet in
ERI-Q10x-Px NVR User Manual TABLE OF CONTENTS Chapter 1 Introduction ......................................................................................................................................... 11 1.2 USB Mouse Operation ........................................................................................................................ 11 1.3 Rear Panel ..........................................................................................................................................
ERI-Q10x-Px NVR User Manual 5.5 Configuring VCA Event Recording ....................................................................................................... 57 5.6 Manual Recording ............................................................................................................................... 58 5.7 Configuring Holiday Recording ........................................................................................................... 59 5.8 Files Protection ......................
ERI-Q10x-Px NVR User Manual 9.2.4 Configuring More Settings ....................................................................................................... 105 9.2.5 Configuring E-Mail ................................................................................................................... 106 9.2.6 Configuring NAT ....................................................................................................................... 107 9.2.7 Checking Network Traffic......................
ERI-Q10x-Px NVR User Manual Chapter 1 Introduction Table 1-1 Description of Front Panel No. Icon Description 1 Indicator turns green when NVR is powered up. 2 Indicator lights when data is being read from or written to HDD. 3 Indicator blinks when network connection is functioning properly. 1.2 USB Mouse Operation A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR. 1. Plug USB mouse into one of the USB interfaces on the front panel of the NVR. 2.
ERI-Q10x-Px NVR User Manual 1.3 Rear Panel Figure 1-2 ERI-Q104-P4 Rear Panel 1 48V 2 VGA 3 LAN&USB 4 5 6 9 Figure 1-3 ERI-Q108-P8 Rear Panel Table 1-3 Description of Rear Panel No.
ERI-Q10x-Px NVR User Manual Chapter 2 Getting Started 2.1 Device Startup and Activation 2.1.1 Starting Up and Shutting Down the NVR Purpose: Proper startup and shutdown procedures are crucial to expanding the life of the NVR. Before You Start: Check that the power supply voltage matches the NVR’s requirement, and the ground connection is working properly. Starting Up the NVR 1. Check the power supply is plugged into an electrical outlet.
ERI-Q10x-Px NVR User Manual Rebooting the NVR In the Shutdown menu, you can also reboot the NVR. 1. Go to Menu > Shutdown. 2. Click Logout to lock the NVR or Reboot to reboot the NVR. 2.1.2 Activating Your Device Purpose: For the first-time access, you need to activate the device by setting an admin password. No operation is allowed before activation. 1. Input the same password in the text field of Create New Password and Confirm New Password. 2.
ERI-Q10x-Px NVR User Manual Figure 2-4 Export GUID File Remind Insert the flash drive to your device, and export the GUID file to the flash drive in the Reset Password interface. Figure 2-5 Export GUID File Keep your GUID file safely for future password resetting. 5. When the device is activated, the system pops up a message box to remind you to remember the password. For an old version device updated to the new version, the following dialog box will pop up once the device starts.
ERI-Q10x-Px NVR User Manual 2.1.3 Using the Unlock Pattern for Login Configure the unlock pattern for device login. Configuring the Unlock Pattern After the device is activated, configure the device unlock pattern. Figure 2-7 Set Unlock Pattern 1. Use the mouse to draw a pattern among the nine dots on the screen. Release the mouse when done. Figure 2-8 Draw the Pattern Connect at least four dots to draw the pattern. Each dot can be connected only once. 2. Draw the same pattern again to confirm it.
ERI-Q10x-Px NVR User Manual Figure 2-9 Confirm the Pattern If the two patterns are different, you must set the pattern again. Figure 2-10 Re-set the Pattern Logging in via Unlock Pattern Only the admin user has the permission to unlock the device. Configure the pattern first before unlocking. Refer to Configuring the Unlock Pattern. 1. Right click the mouse on the screen and select the menu to enter the interface as shown in Figure 2.8.
ERI-Q10x-Px NVR User Manual Figure 2-11 Draw the Unlock Pattern 2. Draw the pre-defined pattern to unlock to enter the menu operation. If you forget your pattern, select the Forgot My Pattern or Switch User option to enter the normal login dialog box. If the pattern you draw is different from the pattern you configured, try again. If you draw the wrong pattern more than five times, the system will switch to the normal login mode automatically. Figure 2-12 Normal Login Dialog Box 2.1.
ERI-Q10x-Px NVR User Manual Figure 2-13 Login Interface 2. Input password. 3. Click OK to log in. If you forget the admin password, click Forgot Password to reset the password. The device locks for 60 seconds if the admin user performs seven failed password attempts (five attempts for the guest/operator). User Logout Purpose: After logging out, the monitor turns to the live view mode. To perform operations, you need to enter your user name and password to log in again. 1. Go to Menu > Shutdown.
ERI-Q10x-Px NVR User Manual 2.1.5 Resetting Your Password If you forget the admin password, you can reset the password by importing the GUID file. The GUID file must be exported and saved in the local flash drive after you have activated the device (refer to Chapter 2.1.2 Activating Your Device). 1. On the user login interface, click Forgot Password to enter the Reset Password interface. Insert the flash drive containing the GUID file into the NVR before resetting the password.
ERI-Q10x-Px NVR User Manual 2.2 Using the Setup Wizard for Basic Configuration The Setup Wizard can guide you to configure the system resolution, system date/time, HDD initialization, IP camera management, etc. To cancel the Setup Wizard, click Exit. You can choose to use the Setup Wizard next time by leaving the “Start wizard when the device starts?” checkbox checked. 1. Enter the general settings interface to configure the VGA/HDMI resolution, system date and time, and HDD initialization.
ERI-Q10x-Px NVR User Manual Figure 2-17 Start Wizard Interface 2. Click Add All. The device starts to search and add the matched cameras automatically. 3. Click OK when the cameras are added. Manually Add Cameras 1. Click Search to search for online IP cameras within the same network. 2. Click Add to add the cameras that have the same user name and password as the device.
ERI-Q10x-Px NVR User Manual Before adding a camera, make sure the IP camera to be added is in active status. If the camera is in inactive status, click the inactive icon of the camera to set the password to activate it. You can also select multiple cameras from the list and click One-touch Activate to activate the cameras in batch. 3. Click Exit to complete the Setup Wizard. 2.3 Adding and Connecting IP Cameras 2.3.
ERI-Q10x-Px NVR User Manual Figure 2-20 Activate the Camera 3. Set the camera password to activate it. • Use Admin Password If you check the checkbox, the camera(s) will be configured with the same admin password as the operating NVR. Figure 2-21 Set New Password • Create New Password If the admin password is not used, you must create the new password for the camera and confirm it.
ERI-Q10x-Px NVR User Manual Before You Start: Ensure the network connection is valid and correct. For detailed checking and configuring of the network, see Chapter Checking Network Traffic and Chapter Configuring Network Detection. Adding IP Cameras OPTION 1 1. Select Add IP Camera from the right-click menu in live view mode or go to Menu > Camera> Camera to enter the IP camera management interface. Figure 2-22 Adding IP Camera Interface 2.
ERI-Q10x-Px NVR User Manual Figure 2-23 Custom Adding IP Camera Interface 2. You can edit the IP address, protocol, management port, and other IP camera information to be added. If the IP camera to add has not been activated, activate it from the IP camera list on the camera management interface. 3. (Optional) Check Continue to Add to add other IP cameras. 4. Click Add to add the camera. Successfully added cameras are listed in the interface. 5.
ERI-Q10x-Px NVR User Manual Figure 2-24 Security Level of IP Camera’s Password Showing the IP Camera Password For the admin login user account, you can check Show Password of IP Camera to make the successfully added IP cameras’ passwords visible. You must enter the admin password to confirm permission. Figure 2-25 Show Password of IP Camera 2.3.3 Editing the Connected IP Cameras and Configuring Customized Protocols After adding IP cameras, the basic camera information is listed.
ERI-Q10x-Px NVR User Manual Figure 2-26 Edit the Parameters • Channel Port 1. If the connected device is an encoding device with multiple channels, you can choose the channel to connect by selecting the channel port no. in the drop-down list. 2. Click OK to save the settings and exit the editing interface. Editing the Advanced Parameters 1. Drag the horizontal scroll bar to the right and click the The link ed image cannot be display ed. The file may hav e been mov ed, re icon.
ERI-Q10x-Px NVR User Manual Figure 2-28 Password Configuration of the Camera 3. Click OK to save the settings and exit the interface. Configuring the Customized Protocols Purpose: To connect network cameras that are not configured with standard protocols, you can configure the customized protocols. 1. Click Protocol in the custom adding IP camera interface to enter the protocol management interface.
ERI-Q10x-Px NVR User Manual The format of the URL is: [Type]://[IP Address of the network camera]:[Port]/[Path]. Example: rtsp://192.168.1.55:554/ch1/main/av_stream. • Protocol Name: Edit the name for the custom protocol. • Enable Substream: If the network camera does not support sub-stream or the sub-stream is not needed leave the checkbox empty. • Type: The network camera adopting custom protocol must support getting stream through standard RTSP.
ERI-Q10x-Px NVR User Manual To Add Cameras to NVRs that Support the PoE Function Before You Start: Connect the network cameras via the PoE interfaces. 1. Go to Menu > Camera > Camera. Figure 2-31 List of Connected Cameras Cameras connecting to the PoE interface cannot be deleted in this menu. 2. Click the • icon, and select the Adding Method in the drop-down list. Plug-and-Play: This means that the camera is connected to the PoE interface, so in this case, the camera parameters can’t be edited.
ERI-Q10x-Px NVR User Manual • Manual: You can disable the PoE interface by selecting the manual while the current channel can be used as a normal channel and the parameters can also be edited. 3. Input the IP address, the user name and password of administrator manually, and click OK to add the IP camera.
ERI-Q10x-Px NVR User Manual Chapter 3 Live View Live View displays the video image getting from each camera in real time. 3.1 Live View Status Icons In live view mode, there are status icons at the upper-right of the screen for each channel, showing the status of the record and alarm in the channel, so that you can know whether the channel is recorded, or whether there are alarms occur as soon as possible.
ERI-Q10x-Px NVR User Manual The dwell time of the live view configuration must be set before using Start Auto-switch. The right-click menu varies by model. Refer to the actual GUI menu of the device. 3.2.2 Quick Setting Toolbar in Live View Mode On each channel’s screen, single click the mouse in the corresponding screen to display a quick setting toolbar.
ERI-Q10x-Px NVR User Manual Image Settings icon can be selected to enter the Image Settings menu. You can set the image parameters such as brightness, contrast, saturation, and hue. Figure 3-3 Image Settings – Customize Live View Strategy can be selected to set strategy, including Real-time, Balanced, Fluency. Figure 3-4 Live View Strategy Move the mouse onto the icon to show the real-time stream information, including the frame rate, bitrate, resolution, and stream type.
ERI-Q10x-Px NVR User Manual 3.3 Adjusting Live View Settings Purpose: Live View settings can be customized according to different needs. You can configure the output interface, dwell time for screen to be shown, the screen number for each channel, etc. 1. Go to Menu > Configuration > Live View. Figure 3-6 Live View-General The settings available in this menu include: • Video Output Interface: Designates the output for which to configure the settings. Only VGA/ HDMITM is selectable by default.
ERI-Q10x-Px NVR User Manual Figure 3-7 Live View Camera Order • Select a View mode in . Up to 36-screen display is supported for 32-ch NVR. • Select the small window, and double-click on the channel number to display the channel on the window. • If you do not want the camera to be displayed on the live view interface, click the corresponding stop it. • You can also click the • Click Apply to save the settings. icon to start live view for all the channels and click to to stop all live views.
ERI-Q10x-Px NVR User Manual Figure 3-8 Stream Type Settings • Click Apply to save the settings. • (Optional) Click Copy to copy the stream type settings of the current camera to other camera(s).
ERI-Q10x-Px NVR User Manual Chapter 4 PTZ Controls 4.1 Configuring PTZ Settings Purpose: Follow the procedure to set the PTZ parameters. Configure the PTZ parameters before you control the PTZ camera. 1. Go to Menu > Camera > PTZ. Figure 4-1 PTZ Settings 2. Click PTZ Parameters to set the PTZ parameters.
ERI-Q10x-Px NVR User Manual 3. Choose the camera for PTZ setting in the Camera drop-down list. 4. Enter the PTZ camera parameters. All the parameters should be exactly the same as the PTZ camera parameters. 5. Click Apply to save the settings. 4.2 Setting PTZ Presets, Patrols, and Patterns Before You Start: Make sure that the presets, patrols, and patterns are supported by the PTZ protocols. 4.2.
ERI-Q10x-Px NVR User Manual 4.2.2 Calling Presets Purpose: This feature enables the camera to point to a specified position such as a window when an event takes place. 1. Click the PTZ button in the lower-right corner of the PTZ setting interface, or press the PTZ button on the front panel, or click the PTZ Control icon in the quick setting bar, or select the PTZ option in the right-click menu to show the PTZ control panel. 2. Choose Camera in the drop-down list. 3.
ERI-Q10x-Px NVR User Manual Figure 4-5 PTZ Settings 2. Select patrol no. in the drop-down patrol list. 3. Click Set to add key points for the patrol. Figure 4-6 Key point Configuration 4. Configure key point parameters such as the key point no., duration to stay at one key point, and patrol speed. The key point corresponds to the preset. Key Point No. determines the order the PTZ will follow while cycling through the patrol. Duration refers to the time span to stay at the corresponding key point.
ERI-Q10x-Px NVR User Manual 2. Click the button to show the general settings of the PTZ control. Figure 4-7 PTZ Panel - General 3. Select a patrol in the drop-down list and click Call Patrol to call it. 4. You can click Stop Patrol to stop calling it. 4.2.5 Customizing Patterns Purpose: Patterns can be set by recording the PTZ movement. Call the pattern to make the PTZ move according to the predefined path. 1. Go to Menu > Camera > PTZ. Figure 4-8 PTZ Settings 2.
ERI-Q10x-Px NVR User Manual 4.2.6 Calling Patterns Purpose: Follow the procedure to move the PTZ camera according to the predefined patterns. 1. Click PTZ in the lower-right corner of the PTZ setting interface, or press the PTZ button on the front panel, or click the PTZ Control icon in the quick setting bar, or select the PTZ option in the right-click menu to show the PTZ control panel. 2. Click the button to show the general settings of the PTZ control. Figure 4-9 PTZ Panel - General 3.
ERI-Q10x-Px NVR User Manual 2. Use the directional button to wheel the camera to the location you want to set as the limit, and click the Left Limit or Right Limit button to link the location to the corresponding limit. The speed dome starts linear scan from the left limit to the right limit, and you must set the left limit on the left side of the right limit, as well the angle from the left limit to the right limit should be no more than 180°. 4.2.
ERI-Q10x-Px NVR User Manual Purpose: Certain speed domes can be configured to start a predefined park action (scan, preset, patrol, etc.) automatically after a period of inactivity (park time). 1. Click PTZ in the lower-right corner of the PTZ setting interface, or press the PTZ button on the front panel, or click the PTZ Control icon in the quick setting bar to enter the PTZ setting menu in live view mode. 2. Click the button to show the one-touch function of the PTZ control.
ERI-Q10x-Px NVR User Manual In PTZ control mode, the PTZ panel will be displayed when a mouse is connected to the device. If no mouse is connected, the icon appears in the lower-left corner of the window, indicating that this camera is in PTZ control mode.
ERI-Q10x-Px NVR User Manual Chapter 5 Recording Settings 5.1 Configuring Parameters Purpose: Define the parameters that affect the image quality such as transmission stream type, resolution, etc. Before You Start: 1. Make sure that the HDD has been installed. If not, install and initialize an HDD (Menu > HDD > General). Figure 5-1 HDD- General 2. Check the storage HDD mode. • Click Advanced to check the HDD storage mode. • If the HDD mode is Quota, set the maximum record capacity.
ERI-Q10x-Px NVR User Manual Figure 5-2 Recording Parameters 4. Set recording parameters. • Select Record to configure. You can configure the stream type, the resolution, and other parameters upon demand. • Enable H.264+ Mode: check the checkbox to enable this mode. Once enabled, the Max. Bitrate Mode, Max. Bitrate (Kbps), and Max. Bitrate Range Recommend are not configurable. Enabling it helps to ensure high video quality with a lowered bitrate.
ERI-Q10x-Px NVR User Manual • Post-Record: The time you set to record after the event or the scheduled time. For example, when an alarm triggered recording ends at 11:00, if you set the post-record time as 5 seconds, it records till 11:00:05. • Expired Time: The expired time is the longest time for a record file to be kept in the HDD, if the deadline is reached, the file will be deleted. You can set the expired time to 0, and then the file will not be deleted.
ERI-Q10x-Px NVR User Manual 5.2 Configuring Recording Schedule Purpose: Set the recording schedule, and then the camera automatically starts/stops recording according to the configured schedule. 1. Go to Menu > Record > Schedule. 2. Configure the Record Schedule. • Select Record Schedule. Figure 5-5 Record Schedule Different recording types are marked in different color icons. • Continuous: scheduled recording. • Event: recording triggered by all event triggered alarm.
ERI-Q10x-Px NVR User Manual Figure 5-6 Recording Schedule Interface • Click the icon to set the accurate time of the schedule. • To schedule an all-day recording, check the All Day checkbox. Figure 5-7 Edit Schedule • To arrange other schedule(s), leave the All Day checkbox blank and set the Start/End time. Up to eight periods can be configured for each day. Time periods cannot overlap. 4. Select the record type in the drop-down list.
ERI-Q10x-Px NVR User Manual 5. Click Apply in the Record Schedule interface to save the settings. 6. Draw the Schedule • Click on the color icons, you can choose the schedule type as continuous or event. Figure 5-8 Draw the Schedule • Click Apply to validate the settings. • (Optional) To use the settings for other channels, click Copy and choose the channel to copy to. 7. Click Apply to save the settings. 5.
ERI-Q10x-Px NVR User Manual Figure 5-9 Motion Detection 2. Configure Motion Detection • • • Choose camera you want to configure. Check the Enable Motion Detection checkbox. Drag and draw the area for motion detection with the mouse. To set motion detection for the entire area shot by the camera, click Full Screen. To clear the motion detection area, click Clear. By default, Dynamic Analysis for Motion is enabled.
ERI-Q10x-Px NVR User Manual Figure 5-11 Motion Detection Handling • • • • Select the channels for which you want the motion detection event to trigger recording. Click Apply to save the settings. Click OK to go back to the upper level menu. Exit the Motion Detection menu. 3. Edit the Motion Detection Record Schedule. For detailed configuration information. 5.4 Configuring Alarm Triggered Recordings Alarm triggered recordings are possible only if using cameras with alarm inputs.
ERI-Q10x-Px NVR User Manual Figure 5-13 Alarm Settings- Alarm Input • • • • Select Alarm Input number and configure alarm parameters. Choose N.O. (normally open) or N.C. (normally closed) for alarm type. Check the Enable checkbox. Click Settings. Figure 5-14 Alarm Settings • • • • Choose the alarm triggered recording channel. Check the checkbox to select channel. Click Apply to save settings. Click OK to back to the upper level menu. 3. Repeat the above steps to configure other alarm input parameters.
ERI-Q10x-Px NVR User Manual 5. Edit the Alarm triggered record in the Record Schedule setting interface. For the detailed schedule configuration information. 5.5 Configuring VCA Event Recording Purpose: You can configure the recording triggered by the line crossing detection and intrusion detection alarm events. 1. Go to Menu > Camera > VCA. Figure 5-16 VCA Settings 2. Configure the detection rules for the line crossing detection or intrusion detection. 3.
ERI-Q10x-Px NVR User Manual 4. Enter Record Schedule settings interface (Menu > Record > Schedule > Record Schedule), and then set VCA as the record type. 5.6 Manual Recording Purpose: Follow the steps to set parameters for the manual record. Using manual record, you need to manually cancel the record. The manual recording is prior to the scheduled recording. 1. Go to Menu > Manual, or press the REC/SHOT button on the front panel. Figure 5-18 Manual Record 2. Enable Manual Record.
ERI-Q10x-Px NVR User Manual 5.7 Configuring Holiday Recording Purpose: Follow the steps to configure the record schedule on holiday for that year. You may want to have different plans for recording on holidays. 1. Enter the Record setting interface, Menu > Record > Holiday. Figure 5-19 Holiday Settings 2. Enable Edit Holiday schedule. • Click to enter the Edit interface.
ERI-Q10x-Px NVR User Manual • Check the Enable Holiday checkbox. • Select Mode from the drop-down list. • There are three different modes for the date format to configure holiday schedule. • Set the start and end date. • Click Apply to save settings. 3. Click OK to exit the Edit interface. 4. Enter the Record Schedule settings interface to edit the holiday recording schedule. 5.
ERI-Q10x-Px NVR User Manual In the multi-channel playback mode, clicking the the playback channels. 4. Click button will lock all the record files related to to pop up the file management interface. Click Locked File to check and export the locked files. Figure 5-22 Locked File Management 5. In the File Management interface, click to change it to to unlock the (unprotect) the file. Lock File when Exporting 1. Go to Menu > Export.
ERI-Q10x-Px NVR User Manual 2. Select the channels you want to investigate by checking the checkbox. 3. Configure the record type, file type, and start/end time. 4. Click Search to show the results. Figure 5-24 Export Search Result 5. Protect the record files. • Find the record files you want to protect, and then click the that the file is locked. icon, which will turn to indicating Incomplete record files cannot be locked. • Click to change it to to unlock the file. The file is not protected.
ERI-Q10x-Px NVR User Manual 2. Click to edit the HDD you want to protect. Figure 5-27 HDD General- Editing 3. Set the HDD property to Read-only. 4. Click OK to save settings and return to the upper level menu. You cannot save files to a read-only HDD. To save files to the HDD, change the property to R/W. If there is only one HDD and it is set to Read-only, the NVR can’t record any files. Only live view mode is available.
ERI-Q10x-Px NVR User Manual Chapter 6 Playback 6.1 Playing Back Record Files 6.1.1 Instant Playback Purpose: Play back the recorded video files of a specific channel in the live view mode. Channel switch is supported. Instant Playback by Channel 1. Choose a channel in live view mode and click the button in the quick setting toolbar. In instant playback mode, only record files recorded during the last five minutes on this channel will be played back. Figure 6-1 Instant Playback Interface 6.1.
ERI-Q10x-Px NVR User Manual Figure 6-2 Right-click Menu under Live View Pressing the numerical buttons will switch playback to the corresponding channels during playback process. Playback by Time Purpose: Play back video files recorded in specified time duration. Multi-channel simultaneous playback and channel switch are supported. 1. Go to Menu > Playback. 2. Select Normal/Smart in the drop-down list on the top-left side. 3. Select a camera in the camera list. 4.
ERI-Q10x-Px NVR User Manual If there are record files for that camera in that day, in the calendar, the icon for that day is displayed in different colors for different recording types: blue for continuous recording and red for event recording. 5. Click to start playing the continuous recorded files. Playback Interface Use the toolbar on the bottom of the playback interface to control the playing progress.
ERI-Q10x-Px NVR User Manual Table 6-1 Detailed Explanation of Playback Toolbar Item Button Operation Smart Draw quadrilateral for the Search motion detection Operations / Button Operation Search the matched video Set full screen for motion detection Draw line for the line crossing detection Draw quadrilateral for the intrusion detection Filter video files by setting the target characters Audio on/Mute / Start/Stop clipping Digital Zoom Lock File Add default tag Add customized tag File mana
ERI-Q10x-Px NVR User Manual 1. Go to Menu > Playback. 2. Select the Normal/Smart in the drop-down list on the top-left side. 3. Select a camera in the camera list. 4. Select a date in the calendar and click on the left toolbar to play the video file. Figure 6-6 Playback by Smart Search 5. Click to switch to playback by smart search. 6. Set the rules and areas for smart search of line crossing detection, intrusion detection, or motion detection event triggered recording.
ERI-Q10x-Px NVR User Manual Figure 6-7 Set Result Filter 6.1.4 Playing Back by Event Search Purpose: Play back record files on one or several channels searched by event type (e.g., alarm input, motion detection, and VCA). 1. Go to Menu > Playback. 2. Select the Event in the drop-down list on the top-left side. 3. Set the major type to Alarm Input, Motion, or VCA as the event type. We take playback by VCA as the example in the following instructions. Figure 6-8 Event Search Interface 4.
ERI-Q10x-Px NVR User Manual For configuring the VCA recording, refer to Chapter 5.5 Configuring VCA Event Recording and Capture; for VCA detection type details, refer to Chapter 9 VCA Alarm. 5. Select the camera(s) to search, and set the Start time and End time. 6. Click Search to get the search result information. Refer to the right-side bar for the results. 7. Select a result item and click to play back the file. Pre-play and post-play can be configured. 8.
ERI-Q10x-Px NVR User Manual 6.1.5 Playing Back by Tag Purpose: Video tags allow you to record related information such as people and location of a certain time point during playback. Use video tag(s) to search for record files and position time points. Before playing back by tag: 1. Go to Menu > Playback. 2. Search and play back the record file(s). Refer to Chapter 6.1.1 for detailed information about searching for and playing back record files. Figure 6-11 Interface of Playback by Time 3.
ERI-Q10x-Px NVR User Manual Figure 6-12 Tag Management Interface Playing Back by Tag 1. Select Tag from the drop-down list in the Playback interface. 2. Choose channels, edit the start time and end time, and click Search to enter the Search Result interface. Figure 6-13 Interface of Playback by Tag You can enter keywords into the 3. Click textbox to search for tags on command. to play back the selected tag file. 4. Click Back to go back to the search interface.
ERI-Q10x-Px NVR User Manual Figure 6-14 Interface of Playback by Tag Pre-play and post-play can be configured. You can click or to select the previous or next tag. Refer to Table 6.1 for the description of buttons on the toolbar. 6.1.6 Playing Back by System Logs Purpose: Play back record file(s) associated with channels after searching system logs. 1. Go to Menu > Maintenance > Log Information. 2. Click Log Search to enter Playback by System Logs. 3. Set search time and type, and click Search.
ERI-Q10x-Px NVR User Manual Figure 6-15 System Log Search Interface 4. Choose a log with record file and click to enter the Playback interface. If there is no record file at the time point of the log, a “No result found” message box will pop up. Figure 6-16 Result of System Log Search 5. Playback Interface. Use the Playback interface bottom toolbar to control playing.
ERI-Q10x-Px NVR User Manual Figure 6-17 Interface of Playback by Log 6.1.7 Playing Back External Files Purpose: Perform the following steps to look up and play back files in external devices. 1. Go to Menu > Playback. 2. Select the External File in the drop-down list on the top-left side. • The files are listed in the right-side list. • Click 3. Select and click to refresh the file list. to play the file. Adjust playback speed by clicking and . Figure 6-18 Interface of External File Playback 6.1.
ERI-Q10x-Px NVR User Manual 1. Go to Menu > Playback. 2. Select Sub-periods from the drop-down list in the upper-left corner of the page to enter the Sub-periods Playback interface. 3. Select a date and start playing the video file. 4. Select the Split-Screen Number from the drop-down list. Up to 16 screens are configurable.
ERI-Q10x-Px NVR User Manual • To Reverse Play Back the Record File: Click the button until the speed changes to Single Frame and one click on the playback screen represents reverse playback of one frame. It is also possible to use the button in the toolbar. Using the Front Panel Click the to set the speed to Single Frame. One click on the button, one click on the playback screen or Enter button on the front panel, represents playback or reverse playback of one frame. 6.2.
ERI-Q10x-Px NVR User Manual Figure 6-21 Draw Area for Digital Zoom 3. Right-click the image to exit the digital zoom interface. 6.2.4 File Management You can manage the video clips, locked files, and tags you have added in the playback mode. 1. Enter the playback interface. 2. Click on the toolbar to enter the file management interface. Figure 6-22 File Management 3. You can view saved video clips, lock/unlock files, and edit the tags that you added in the playback mode. 4.
ERI-Q10x-Px NVR User Manual Chapter 7 Backup 7.1 Backing up Record Files 7.1.1 Backing up by Normal Video Search Purpose: The record files can be backed up to various devices such as USB devices (USB flash drives, USB HDDs, USB writer), SATA writer, and e-SATA HDD. Back up using USB flash drives or USB HDDs. 1. Go to Menu > Export > Normal. 2. Select the cameras to search. 3. Set search condition and click Search to enter the search result interface.
ERI-Q10x-Px NVR User Manual Figure 7-2 Result of Normal Video Search for Backup 7. Export the video files or picture files. 8. Click Export All to export all the files, or you can select recording files you want to back up, and click Export to enter the Export interface. If the inserted USB device is not recognized, do the following: 1) Click Refresh. 2) Reconnect device. 3) Check for compatibility from vendor. 4) You can also format USB flash drives or USB HDDs via the device.
ERI-Q10x-Px NVR User Manual 9. Stay in the Exporting interface until all record files are exported with the “Export finished” message box. Figure 7-4 Export Finished Backing up video files using a USB writer or SATA writer has the same operating instructions. Refer to steps described above. 7.1.2 Backing up by Event Search Purpose: Back up event-related record files using USB devices (USB flash drives, USB HDDs, USB writer), SATA writer, or eSATA HDD. Quick Backup and Normal Backup are supported. 1.
ERI-Q10x-Px NVR User Manual Figure 7-6 Result of Event Search 6. Export the video files. Refer to step 5 of Chapter 7.1.1 Backing up by Normal Video Search for details. 7.1.3 Backing Up Video Clips Purpose: You may select video clips in playback mode to export directly during Playback, using USB devices (USB flash drives, USB HDDs, USB writer), SATA writer. 1. Enter the Playback interface (refer to Chapter 6.1 Playing Back Record Files). 2. During playback, use the 3.
ERI-Q10x-Px NVR User Manual 4. Export the video clips in playback. Refer to step 5 of Chapter 7.1.1 Backing up by Normal Video Search. 7.2 Managing Backup Devices Manage USB flash drives, USB HDDs, and eSATA HDDs. 1. Enter the Export interface. Figure 7-8 Storage Device Management 2. Backup device management. 1) Click New Folder to create a new folder in the backup device. 2) Select a record file or folder in the backup device, and click the button to delete it.
ERI-Q10x-Px NVR User Manual Chapter 8 Alarm Settings 8.1 Setting Motion Detection Alarm 1. Go to Menu > Camera > Motion to enter the Camera Management Motion Detection interface and choose a camera for which to set up motion detection. 2. Set up detection area and sensitivity. 1) Check the Enable Motion Detection checkbox and use the mouse to draw detection area(s), and drag the sensitivity bar to set sensitivity. By default, motion detection is enabled and configured to full screen.
ERI-Q10x-Px NVR User Manual Figure 8-2 Set Trigger Camera of Motion Detection 4. Set up the channel’s arming schedule. • • • Select the Arming Schedule tab to set the handling actions arming schedule for the motion detection. Choose a day of the week (up to eight time periods can be set within each day). Click Apply to save the settings Time periods cannot repeat or overlap. Figure 8-3 Set Arming Schedule of Motion Detection 5.
ERI-Q10x-Px NVR User Manual 8.2 Setting Sensor Alarms Setting sensor alarms are possible only if using cameras with alarm inputs/outputs. Purpose: Set the handling action of an external sensor alarm. 1. Go to Menu > Configuration > Alarm. 2. Select the Alarm Input tab to enter the Alarm Input Settings interface. Figure 8-4 Alarm Status Interface of System Configuration 3. Set up the handling action of the selected alarm input. 1) Check Enable and click Setting to set up its alarm response actions.
ERI-Q10x-Px NVR User Manual 3) Select the alarm linkage action(s) you want to disarm for local alarm input 1. The selected linkage actions include Full Screen Monitoring, Audible Warning, Notify Surveillance Center, Send Email, and Trigger Alarm Output. When the alarm input 1 (Local<-1) is enabled with one-key disarming, the other alarm input settings are not configurable. 5.
ERI-Q10x-Px NVR User Manual One alarm input can trigger presets, patrols, or patterns of more than one channel. Presets, patrols, and patterns are exclusive. Figure 8-7 Set PTZ Linking of Alarm Input 11. To set the handling action of another alarm input, repeat the above steps, or you can click the Copy button on the Alarm Input Setup interface and check the checkbox of alarm inputs to copy the settings to them. Figure 8-8 Copy Settings of Alarm Input 8.
ERI-Q10x-Px NVR User Manual Figure 8-9 Video Loss Setup Interface 2. Set up handling action of video loss. 1) Check the Enable Video Loss Alarm checkbox, and click the video loss. button to set up handling action of 3. Set up the arming schedule of the handling actions. 1) Select the Arming Schedule tab to set the channel’s arming schedule. 2) Choose one day of the week (up to eight time periods can be set within each day). 3) Click Apply to save the settings. Time periods cannot repeat or overlap.
ERI-Q10x-Px NVR User Manual 8.4 Detecting Video Tampering Alarm Purpose: Trigger alarm when the lens is covered and take alarm response action(s). 1. Go to Menu > Camera > Video Tampering to enter the Video Tampering interface of Camera Management and select a channel for which you want to detect video tampering. Figure 8-11 Video Tampering Setup Interface 2. Set the video tampering handling action of the channel. 1) Check Enable Video Tampering Detection.
ERI-Q10x-Px NVR User Manual Figure 8-12 Set Arming Schedule of Video Tampering 4. Select Linkage Action to set up alarm response actions of video tampering alarm (refer to Chapter 8.8 Setting Alarm Response Actions). 5. Click OK to complete the video tampering settings of the channel. 8.5 Line Crossing Detection Alarm Purpose: This function can be used to detect people, vehicles, and objects that cross a set virtual line.
ERI-Q10x-Px NVR User Manual • Sensitivity: Range [1-100]. The higher the value, the more easily the detection alarm is triggered. • Click OK to save the rule settings and return to the line crossing detection settings interface. Figure 8-13 Set Line Crossing Detection Rules 7. Click 8. Use and set two points in the preview window to draw a virtual line. to clear the existing virtual line and re-draw it. Up to four rules can be configured. Figure 8-14 Draw Line for Line Crossing Detection 9.
ERI-Q10x-Px NVR User Manual 8.6 Intrusion Detection Alarm Purpose: The intrusion detection function detects people, vehicles, or other objects that enter and loiter in a pre-defined virtual region, and certain actions can be taken when the alarm is triggered. 1. Go to Menu > Camera > VCA. 2. Select the camera to configure the VCA. 3. Select the VCA detection type to Intrusion Detection. 4. Check Enable to enable this function. 5.
ERI-Q10x-Px NVR User Manual Up to four rules can be configured. Figure 8-16 Draw Area for Intrusion Detection 9. Click Apply to save the settings. 8.
ERI-Q10x-Px NVR User Manual Figure 8-17 Exceptions Setup Interface 8.8 Setting Alarm Response Actions Purpose: Alarm response actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Upload Picture to FTP, Trigger Alarm Output, and Send Email. Event Hint Display When an event or exception occurs, a hint can be displayed on the lower-left corner of the live view image.
ERI-Q10x-Px NVR User Manual Figure 8-19 Event Hint Settings Interface 4. Click OK to finish the settings. Full Screen Monitoring When an alarm is triggered, the local monitor (VGA and HDMI™ monitor) displays in full screen the video image from the alarming channel configured for full screen monitoring. If alarms are triggered simultaneously in several channels, their full-screen images will be switched at an interval of 10 seconds (default dwell time).
ERI-Q10x-Px NVR User Manual E-Mail Linkage Send an e-mail with alarm information to a user or users when an alarm is detected. Refer to Chapter 9.2.5 for e-mail configuration details. Trigger Alarm Output Trigger an alarm output when an alarm is triggered. 1. Go to Menu > Configuration > Alarm > Alarm Output. 2. Select an alarm output and set the alarm name and dwell time. 3. Click Schedule to set the alarm output arming schedule.
ERI-Q10x-Px NVR User Manual 5. Repeat the above steps to set up an arming schedule for other days of the week. You can also use the Copy button to copy an arming schedule to other days. 6. Click OK to complete the video tampering settings of the alarm output no. 7. You can also copy the above settings to another channel. Figure 8-22 Copy Settings of Alarm Output 8.9 Triggering or Clearing Alarm Output Manually Purpose: A sensor alarm can be triggered or cleared manually.
ERI-Q10x-Px NVR User Manual Chapter 9 Network Settings 9.1 Configuring General Settings Purpose: Network settings must be properly configured before you operate the NVR over a network. 1. Go to Menu > Configuration > Network > General. Figure 9-1 Network Settings 2. Configure the following settings: Working Mode, NIC Type, IPv4 Address, IPv4 Gateway, MTU, and DNS Server. 3.
ERI-Q10x-Px NVR User Manual Hik-Connect can be enabled via operation on SADP software, the GUI, and a Web browser. We introduce the operation steps on the GUI in this section. 1. Go to Menu > Configuration > Network > Platform Access. Figure 9-2 Hik-Connect Settings 2. Check the Enable checkbox to activate the function. The Service Terms interface pops up as below. Figure 9-3 Service Terms 3. Create the verification code and enter the code in the Verification Code text field. 4.
ERI-Q10x-Px NVR User Manual Hik-Connect is disabled by default. The verification code is empty when the device leaves the factory. The verification code must contain 6 to 12 letters or numbers and is case sensitive. Every time you enable Hik-Connect, the Service Terms interface pops up and you must check the checkbox before enabling it. 7. (Optional) Check Custom and input the Server Address. 8. (Optional) Check Enable Stream Encryption.
ERI-Q10x-Px NVR User Manual Figure 9-5 QR Code for iOS Users Android Users Scan the QR code below to download the Hik-Connect application for subsequent operations. You must install googleplay on your Android mobile phone to access the address successfully. Figure 9-6 QR Code for Android Users Refer to the help file on the official Web site (www.hik-connect.com) and the Hik-Connect Mobile Client User Manual for adding the device to Hik-Connect and more operation instructions.
ERI-Q10x-Px NVR User Manual 3. Check Enable DDNS to enable this feature. 4. Select DDNS Type. Different DDNS types are selectable: DynDNS, PeanutHull, NO-IP. • DynDNS 1) Enter Server Address for DynDNS (i.e. members.dyndns.org). 2) In the NVR Domain Name text field, enter the domain obtained from the DynDNS Web site. 3) Enter the User Name and Password registered in the DynDNS Web site.
ERI-Q10x-Px NVR User Manual Figure 1. 1 NO-IP Settings Interface 5. Click Apply to save the settings. 6. After setting all the required parameters for the DDNS, you can view the connecting status of the device by checking the Status information. 9.2.3 Configuring NTP Server Purpose: Ensure the network connection of the PC (running the FTP server) and the device is valid and correct. Run the FTP server on the PC and copy the firmware into the corresponding directory of your PC.
ERI-Q10x-Px NVR User Manual The time synchronization interval can be set from1 to 10080 min, and the default value is 60 min. If the NVR is connected to a public network, use an NTP server that has a time synchronization function such as the server at the National Time Center (IP Address: 210.72.145.44). If the NVR is set up in a more customized network, NTP software can be used to establish an NTP server for time synchronization. 9.2.4 Configuring More Settings 1. Go to Menu > Configuration > Network. 2.
ERI-Q10x-Px NVR User Manual • Server Port and HTTP Port: Enter the Server Port and HTTP Port in the text fields. The default Server Port is 8000 and the HTTP Port is 80, and you can change them according to different requirements. The Server Port should be set to the range of 2000-65535 and it is used for remote client software access. The HTTP port is used for remote IE access. Figure 9-11 Configure More Settings 4. Click Apply to save and exit the interface. 9.2.
ERI-Q10x-Px NVR User Manual 3. Click Apply to save the settings. 4. Select the Email tab to enter the Email Settings interface. Figure 9-13 E-Mail Settings Interface 5. Configure the following e-mail settings: • • • • • • • • • • • • Enable Server Authentication (optional): Check the checkbox to enable the server authentication feature.
ERI-Q10x-Px NVR User Manual • UPnP™ Universal Plug and Play (UPnP™) can permit the device to seamlessly discover the presence of other devices on the network and establish functional network services for data sharing, communications, etc. You can use the UPnP™ function to enable the fast connection of the device to the WAN via a router without port mapping. Before You Start: To enable the UPnP™ function of the device, you must enable the UPnP™ function of the router to which your device is connected.
ERI-Q10x-Px NVR User Manual • OPTION 2: Manual If you select Manual as the mapping type, you can edit the external port on your demand by clicking to activate the External Port Settings dialog box. 1. Select Manual in the Mapping Type drop-down list. 2. Click to activate the External Port Settings dialog box. Configure the external port no. for server port, http port, RTSP port, and https port respectively. You can use the default port no. or change it according to actual requirements.
ERI-Q10x-Px NVR User Manual 2. Select NAT to enter the port mapping interface. 3. Leave the Enable UPnP checkbox unchecked. 4. Click to activate the External Port Settings dialog box. Configure the external port no. for server port, http port, RTSP port, and https port respectively. The value of the RTSP port no. should be 554 or between 1024 and 65535, while the value of the other ports should be between 1 and 65535, and the values must differ from each other.
ERI-Q10x-Px NVR User Manual 9.2.7 Checking Network Traffic Purpose: You can check the network traffic to obtain real-time information of the NVR such as linking status, MTU, sending/receiving rate, etc. 1. Go to Menu > Maintenance > Net Detect. Figure 9-20 Network Traffic Interface 2. You can view the sending rate and receiving rate information on the interface. The traffic data is refreshed every one second. 9.
ERI-Q10x-Px NVR User Manual 3. Enter the destination address in the Destination Address text field. 4. Click Test to start testing network delay and packet loss. The testing result pops up on the window. If the testing fails, the error message box will pop up as well. 9.3.2 Exporting Network Packet Purpose: By connecting the NVR to a network, the captured network data packet can be exported to a USB flash disk, SATA, DVD-R/W, or other local backup device. 1. Go to Menu > Maintenance > Net Detect. 2.
ERI-Q10x-Px NVR User Manual 9.3.3 Checking the Network Status Purpose: You can check the network status and quick set the network parameters in this interface. 1. Click Status on the lower-right corner of the page. Figure 9-24 Network Status Checking 2. If the network is normal, the following message box appears. Figure 9-25 Network status checking result 3. If the message box appears with other information instead of this one, click Network to show the quick setting interface of the network parameters.
ERI-Q10x-Px NVR User Manual Figure 9-26 Network Stat. Interface 3. Check the bandwidths of the IP Camera, Remote Live View, Remote Playback, Net Receive Idle, and Net Send Idle. 4. Click Refresh to get the latest status.
ERI-Q10x-Px NVR User Manual Chapter 10 HDD Management 10.1 Initializing HDDs Purpose: A newly installed hard disk drive (HDD) must be initialized before use. Option 1: Initialize HDD from the Startup Wizard When the device starts up, the Setup Wizard can guide you to configure basic settings. In the General settings interface, check Initialize HDD to initialize the HDD when it is used for the first time. Figure 10-1 Initialize HDD Option 2: Initialize HDD from the HDD Management Interface 1.
ERI-Q10x-Px NVR User Manual 2. Select the HDD to be initialized. 3. Click Init. Figure 10-3 Confirm Initialization 4. Click OK to start initialization. Figure 10-4 Status changes to Initializing 5. After the HDD has been initialized, the status of the HDD will change from Uninitialized to Normal. Figure 10-5 HDD Status Changes to Normal Initializing the HDD will erase all data on it. 10.
ERI-Q10x-Px NVR User Manual Figure 10-6 Storage Mode Settings Interface 3. Select a camera for which you want to configure quota. 4. Enter the storage capacity in the Max. Record Capacity (GB) text fields. 5. Copy the quota settings of the current camera to other cameras if desired. Click Copy to enter the Copy Camera menu, as shown in Figure 10-7. Figure 10-7 Copy Settings to Other Camera(s) 6. Select the camera(s) to be configured with the same quota settings.
ERI-Q10x-Px NVR User Manual S.M.A.R.T. Settings 1. Go to Menu > Maintenance > HDD Detect. 2. Select the HDD to view its S.M.A.R.T. information list, as shown in Figure 10-8. Figure 10-8 S.M.A.R.T Settings Interface 3. The related S.M.A.R.T. information is shown on the interface. 4. You can choose the self-test types: Short Test, Expanded Test, or Conveyance Test. 5. Click Start to start the S.M.A.R.T. HDD self-evaluation. To use the HDD even when S.M.A.R.T.
ERI-Q10x-Px NVR User Manual Figure 10-9 Bad Sector Detection 4. Click Error info to see detailed damage information. 5. You can also pause/resume or cancel the detection as desired. 10.4 Configuring HDD Error Alarms Purpose: You can configure the HDD error alarms when the HDD status is Uninitialized or Abnormal. 1. Go to Menu > Configuration > Exceptions. 2. Set the Exception Type to HDD Error on the drop-down list. 3. Click the checkbox(s) to select the HDD error alarm type(s), as shown in Figure 10-10.
ERI-Q10x-Px NVR User Manual 4. When Trigger Alarm Output is selected, you can also select the alarm output to be triggered from the list below. 5.
ERI-Q10x-Px NVR User Manual Chapter 11 Camera Settings 11.1 Configuring OSD Settings Purpose: You can configure the camera’s OSD (On-Screen Display) settings, including date /time, camera name, etc. 1. Go to Menu > Camera > OSD. 2. Select the camera for which to configure OSD settings. 3. Edit the Camera Name in the text field. 4. Configure the Display Name, Display Date, and Display Week by clicking the checkbox. 5. Select the Date Format, Time Format, and Display Mode.
ERI-Q10x-Px NVR User Manual Figure 11-2 Privacy Mask Settings Interface 4. Use the mouse to draw a zone on the window. The zones will be marked in different frame colors. Up to four privacy masks zones can be configured and the size of each area can be adjusted. 5. The configured privacy mask zones on the window can be cleared by clicking the corresponding Clear Zone1-4 icons on the right side of the window, or click Clear All to clear all zones. Figure 11-3 Set Privacy Mask Area 6.
ERI-Q10x-Px NVR User Manual Figure 11-4 Image Settings Interface 2. Select the camera for which to set image parameters. 3. Adjust the slider or click on the up/down arrow to set the brightness, contrast, or saturation value. 4. Set the Enable Rotate function to Clockwise 270 degrees or OFF. If OFF is selected, the image is restored to original. 5. Set the Mirror Mode to Left-Right, Up-Down, Center, or OFF. If OFF is selected, the image is restored to original.
ERI-Q10x-Px NVR User Manual Chapter 12 Device Management and Maintenance 12.1 Viewing System Information 1. Go to Menu > Maintenance > System Info. 2. Click the Device Info, Camera, Record, Alarm, Network, and HDD tabs to view the device information. XXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXX Figure 12-1 Device Information Interface 12.
ERI-Q10x-Px NVR User Manual 2. Set search conditions to refine your search, including Start Time, End Time, Major Type, and Minor Type. 3. Click Search to start searching log files. 4. The matched log files will be displayed on the list, as shown below. Figure 12-3 Log Search Results Up to 2,000 log files can be displayed each time. 5. Click the button of each log or double-click it to view its detailed information, as shown in Figure 12-4.
ERI-Q10x-Px NVR User Manual Figure 12-5 Export Log Files 7. Select the backup device from Device Name. 8. Select the format of the log files to be exported. Up to nine formats are selectable. 9. Click Export to export the log files to the selected backup device. Click New Folder to create a new folder in the backup device, or click Format to format the backup device before log export. Connect the backup device to the NVR before operating log export. 12.
ERI-Q10x-Px NVR User Manual Figure 12-6 Import/Export Config File 2. Click Export to export the configuration files to the selected local backup device. 3. Enter a password for the file. Figure 12-7 Export Encryption Password Window 4. Click OK to save the file. 5. To import a configuration file, select the file from the selected backup device and click Import. After the import process is complete, you must reboot the NVR.
ERI-Q10x-Px NVR User Manual 12.4.1 Upgrading by Local Backup Device 1. Connect your NVR to a local backup device containing the update firmware file. 2. Go to Menu > Maintenance > Upgrade. 3. Click the Local Upgrade tab to enter the local upgrade menu, as shown in Figure 12-8. Figure 12-8 Local Upgrade Interface 4. Select the update file from the backup device. 5. Click Upgrade to start upgrading. 6. After the upgrading is complete, reboot the NVR to activate the new firmware. 12.4.
ERI-Q10x-Px NVR User Manual Figure 12-9 FTP Upgrade Interface 3. Enter the FTP Server Address in the text field. 4. Click Upgrade to start upgrading. 5. After the upgrading is complete, reboot the NVR to activate the new firmware. 12.5 Restoring Default Settings 1. Go to Menu > Maintenance > Default. Figure 12-10 Restore Defaults 2. Select the restore type from the following three options.
ERI-Q10x-Px NVR User Manual Chapter 13 Others 13.1 Configuring General Settings Purpose: You can configure the BNC output standard, VGA output resolution, and mouse pointer speed through the Menu > Configuration > General interface. 1. Go to Menu > Configuration > General. 2. Select the General tab. Figure 13-1 General Settings Interface 3. Configure the following settings: • • • • • • • • • Language: The default language used is English.
ERI-Q10x-Px NVR User Manual 13.2 Configuring DST Settings 1. Go to Menu > Configuration > General. 2. Choose DST Settings. Figure 13-2 DST Settings Interface 3. Check the checkbox before the Auto DST Adjustment item, or manually check the Enable DST checkbox, and then choose the DST period date. 13.3 Configuring More Settings for Device Parameters 1. Go to Menu > Configuration > General. 2. Click More Settings to enter the More Settings interface, as shown in Figure 13-3.
ERI-Q10x-Px NVR User Manual 3. Configure the following settings: • • • • • Device Name: Edit the name of the NVR. Device No.: Edit the serial number of the NVR. The Device No. can be set in the range of 1 to 255, and the default no. is 255. The number is used for the remote and keyboard control. Auto Logout: Set timeout time for menu inactivity. E.g.
ERI-Q10x-Px NVR User Manual Figure 13-5 Add User Menu 3. Enter the information for the new user, including User Name, Admin Password, Password, Confirm, Level, and User’s MAC Address. • Password: Set the password for the user account.
ERI-Q10x-Px NVR User Manual Figure 13-6 Added User Listed in User Management Interface 2. Select the user from the list and then click the button to enter the Permission settings interface. Figure 13-7 User Permission Settings Interface 3. Set the operating permission of Local Configuration, Remote Configuration, and Camera Configuration for the user.
ERI-Q10x-Px NVR User Manual • • ˗ Local Advanced Operation: Operating HDD management (initializing HDD, setting HDD property), upgrading system firmware, clearing I/O alarm output ˗ Local Shutdown Reboot: Shutting down or rebooting the NVR Remote Configuration ˗ Remote Log Search: Remotely viewing logs that are saved on the NVR ˗ Remote Parameters Settings: Remotely configuring parameters, restoring factory default parameters and importing/exporting configuration files ˗ Remote Camera Management
ERI-Q10x-Px NVR User Manual 2. Select the user to be deleted from the list, as shown in Figure 1. 2. 3. Click Figure 1. 2 User List to delete the selected user account. 13.4.3 Editing a User For the added user accounts, you can edit the parameters. 1. Go to Menu > Configuration > User. 2. Select the user to be edited from the list, as shown in Figure 1. 2. 3. Click to enter the Edit User interface.
ERI-Q10x-Px NVR User Manual Figure 13-9 Edit User (admin) 4. Edit the corresponding parameters. Operator and Guest You can edit the user information, including user name, password, permission level, and MAC address. Check the Change Password checkbox if you want to change the password, and input the new password in the Password and Confirm text fields. A strong password is recommended. Admin You are allowed only to edit the password and MAC address.
ERI-Q10x-Px NVR User Manual Figure 13-10 Set Unlock Patter for Admin User 6. Click of Export GUID to enter the reset password interface to export the GUID file for the admin user account. If the admin password is changed, you can re-export the GUID file to the connected flash drive for the future password resetting. 7. Click OK to save the settings and exit the menu. 8. For the Operator or Guest user account, click the the permission.
ERI-Q10x-Px NVR User Manual Chapter 14 Appendix 14.1 Glossary • Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF. • HDD: Acronym for Hard Disk Drive. A storage medium which stores digitally encoded data on platters with magnetic surfaces.
ERI-Q10x-Px NVR User Manual 14.2 Troubleshooting No image displayed on the monitor after starting up normally. Possible Reasons • No VGA or HDMI™ connections. • Connection cable is damaged. • Input mode of the monitor is incorrect. 1. Verify the device is connected to the monitor via an HDMI™ or VGA cable. If not, connect the device to the monitor and reboot. 2. Verify the connection cable is good.
ERI-Q10x-Px NVR User Manual 5. Verify the HDD is detected and is in good condition. 6. Select Menu > HDD > General. 7. If the HDD is not detected or the status is Abnormal, replace the dedicated HDD according to the requirement. 8. Check if the fault is solved by step 1 to step 3. 9. If it is solved, finish the process. If not, contact an engineer from our company for further processing. The status of the added IP camera displays as “Disconnected” when it is connected through Private Protocol.
ERI-Q10x-Px NVR User Manual The IP camera frequently goes online and offline and the status of it displays as “Disconnected.” Possible Reasons • The IP camera and the NVR versions are not compatible. • Unstable power supply of IP camera. • Unstable network between IP camera and NVR. • Limited flow by the switch connected with IP camera and NVR. 1. Verify the IP camera and the NVR versions are compatible. 2.
ERI-Q10x-Px NVR User Manual Connect the NVR to the monitor before startup via VGA or HDMI™ interface, and manage the IP camera to connect with the device locally or remotely, the status of IP camera displays as Connected. After connecting the IP camera to the NVR, the image is output via the main spot interface by default. 1. Enable the output channel. 2. Select Menu > Configuration > Live View > View and select the video output interface in the drop-down list, and configure the window you want to view.
ERI-Q10x-Px NVR User Manual • Poor network between NVR and PC, and there exists packet loss during the transmission. • The performances of hardware are not good enough, including CPU, memory, etc. 1. Verify the network between NVR and IP camera is connected. 2. When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with the RS-232 cable. 3. Open the Super Terminal, and execute the command of “ping 192.168.0.
ERI-Q10x-Px NVR User Manual 10. If the resource is not enough, end some unnecessary processes. 11. Check if the fault is solved by the above steps. 12. If it is solved, finish the process. If not, contact an engineer from our company for further processing. When using the NVR to get the live view audio, there is no sound or there is too much noise, or the volume is too low. Possible Reasons: • Cable between the pickup and IP camera is not connected well; impedance mismatches or incompatible.
ERI-Q10x-Px NVR User Manual Simultaneously press Ctrl and C keys to exit the ping command. 4. Verify the frame rate is real-time frame rate. 5. Select Menu > Record > Parameters > Record, and set the Frame Rate to “Full Frame.” 6. Verify the hardware can afford the playback. 7. Reduce the channel number of playback. 8. Select Menu > Record > Encoding > Record, and set the resolution and bitrate to a lower level. 9. Reduce the number of local playback channels. 10.
