User's Manual

© 2020 Hangzhou Hikvision Digital Technology Co., Ltd. All rights
reserved.
This Manual is the property of Hangzhou Hikvision Digital
Technology Co., Ltd. or its affiliates (hereinafter referred to as
“Hikvision”), and it cannot be reproduced, changed, translated, or
distributed, parally or wholly, by any means, without the prior
wrien permission of Hikvision. Unless otherwise expressly stated
herein, Hikvision does not make any warranties, guarantees or
representaons, express or implied, regarding to the Manual, any
informaon contained herein.
About this Manual
The Manual includes instructions for using and managing the
Product. Pictures, charts, images and all other information
hereinafter are for description and explanation only. The
informaon contained in the Manual is subject to change, without
noce, due to rmware updates or other reasons. Please nd the
latest version of this Manual at the Hikvision website (hp://www.
hikvision.com/).
Please use this Manual with the guidance and assistance of
professionals trained in supporng the Product.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are
the properes of Hikvision in various jurisdicons.
Other trademarks and logos menoned are the properes of their
respecve owners.
LEGAL DISCLAIMER
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS
MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE,
SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH
ALL FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A
PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT
YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU
FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT
DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS
OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF
DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,
WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING
NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN
CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR
LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES
FOR INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE
ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY
LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK,
HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET
SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL
APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR
ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN
A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD
PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY,
INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND
OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT
FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT
OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE
DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL
WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY
NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN
SUPPORT OF HUMAN RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND
THE APPLICABLE LAW, THE LATER PREVAILS.
Regulatory Informaon
FCC Informaon
Please take attention that changes or modification not expressly
approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to
comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communicaons. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment o and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
—Reorient or relocate the receiving antenna.
—Increase the separaon between the equipment and receiver.
—Connect the equipment into an outlet on a circuit dierent from
that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help
This equipment should be installed and operated with a minimum
distance 20cm between the radiator and your body.
FCC condions
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two condions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operaon.
EU Conformity Statement
This product and - if applicable - the supplied
accessories too are marked with "CE" and comply
therefore with the applicable harmonized European
standards listed under the EMC Directive 2014/30/
EU, the RoHS Directive 2011/65/EU and the RE
Directive 2014/53/EU.
2012/19/EU (WEEE directive): Products marked
with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper
recycling, return this product to your local supplier
upon the purchase of equivalent new equipment, or
dispose of it at designated collection points. For more
information see: www.recyclethis.info
2006/66/EC (battery directive): This product
contains a battery that cannot be disposed of as
unsorted municipal waste in the European Union.
See the product documentation for specific battery
information. The battery is marked with this symbol,
which may include lettering to indicate cadmium
(Cd), lead (Pb), or mercury (Hg). For proper recycling,
return the battery to your supplier or to a designated
collection point. For more information see: www.
recyclethis.info.
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (B)/NMB-3(B) standards
requirements.
This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference
that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada
applicables aux appareils radioexempts de licence. L'exploitation
est autorisée aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement.
Under Industry Canada regulations, this radio transmitter may
only operate using an antenna of a type and maximum (or lesser)
gain approved for the transmitter by Industry Canada. To reduce
potential radio interference to other users, the antenna type
and its gain should be so chosen that the equivalent isotropically
radiated power (e.i.r.p.) is not more than that necessary for
successful communication.
Conformément à la réglementation d'Industrie Canada, le présent
émetteur radio peut
fonctionner avec une antenne d'un type et d'un gain maximal (ou
inférieur) approuvé pour l'émetteur par Industrie Canada. Dans le
but de réduire les risques de brouillage radioélectrique à l'intention
des autres utilisateurs, il faut choisir le type d'antenne et son gain
de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.)
ne dépasse pas l'intensité nécessaire à l'établissement d'une
communication satisfaisante.
This equipment should be installed and operated with a minimum
distance 20 cm between the radiator and your body.
Cet équipement doit être installé et utilisé à une distance
minimale de 20 cm entre le radiateur et votre corps.
Safety Instrucon
These instrucons are intended to ensure that the user can use
the product correctly to avoid danger or property loss.
Laws and Regulaons
The device should be used in compliance with local laws,
electrical safety regulations, and fire prevention regulations.
Transportaon
Keep the device in original or similar packaging while
transporting it.
Power Supply
The power source should meet limited power source or PS2
requirements according to IEC 60950-1 or IEC 62368-1 standard.
Refer to the appropriate documentation for detailed information.
DO NOT connect multiple devices to one power adapter, to avoid
over-heating or fire hazards caused by overload.
Make sure the plug is properly connected to the power socket.
System Security
The installer and user are responsible for password and security
configuration.
Baery
This equipment is not suitable for use in locations where children
are likely to be present.
CAUTION: Risk of explosion if the battery is replaced by an
incorrect type. Dispose of used batteries according to the
instructions
ATTENTION: IL Y A RISQUE D'EXPLOSION SI LA BATTERIE EST
REMPLACÉE PAR UNE BATTERIE DE TYPE INCORRECT. METTRE
AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX
INSTRUCTIONS
Improper replacement of the battery with an incorrect type may
defeat a safeguard (for example, in the case of some lithium
battery types).
Do not dispose of the battery into fire or a hot oven, or
mechanically crush or cut the battery, which may result in an
explosion.
Do not leave the battery in an extremely high temperature
surrounding environment, which may result in an explosion or
the leakage of flammable liquid or gas.
Do not subject the battery to extremely low air pressure, which
may result in an explosion or the leakage of flammable liquid or
gas.
Maintenance
If the product does not work properly, please contact your
dealer or the nearest service center. We shall not assume any
responsibility for problems caused by unauthorized repair or
maintenance.
A few device components (e.g., electrolytic capacitor) require
regular replacement. The average lifespan varies, so periodic
checking is recommended. Contact your dealer for details.
Cleaning
Please use a soft and dry cloth when clean inside and outside
surfaces of the product cover. Do not use alkaline detergents.
Using Environment
When any laser equipment is in use, make sure that the device
lens is not exposed to the laser beam, or it may burn out.
DO NOT expose the device to high electromagnetic radiation or
dusty environments.
For indoor-only device, place it in a dry and well-ventilated
environment.
DO NOT aim the lens at the sun or any other bright light.
Make sure the running environment meets the requirement of
the device. The operating temperature shall be -10 °C to 40 °C
(14 °F to 104 °F). Refer to the specification for detailed operating
condition.
DO NOT place the camera in extremely hot, cold, dusty or damp
locations, and do not expose it to high electromagnetic radiation.
Emergency
If smoke, odor, or noise arises from the device, immediately turn
off the power, unplug the power cable, and contact the service
center.
Time Synchronizaon
Set up device time manually for the first time access if the local
time is not synchronized with that of the network. Visit the
device via Web browse/client software and go to time settings
interface.
Installaon
Make sure the device is firmly secured to any wall or ceiling
mountings.
Be sure that there is enough space to install the device and
accessories.
Make sure that the device in the package is in good condition
and all the assembly parts are included.
Make sure that the wall is strong enough to withstand at least 4
times the weight of the device and the mount.
The standard power supply is 12 VDC, please make sure your
power supply matches with your device.
Make sure that the power has been disconnected before you
wire, install, or disassemble the device.
Make sure that no reflective surface is too close to the device
lens. The IR light from the device may reflect back into the lens
causing reflection.
CAUTION: Hot parts! Burned fingers
when handling the parts. Wait one-half
hour after switching off before handling
parts. This sticker is to indicate that the
marked item can be hot and should not
be touched without taking care. For device with this sticker, this
device is intended for installation in a restricted access location,
access can only be gained by service persons or by users who
have been instructed about the reasons for the restrictions
applied to the location and about any precautions that shall be
taken.
Symbols and Marks
Notice
Warning
Forbidden
Correct
Incorrect
Turn to page A and continue.
i. Not necessarily included accessory.
ii. Variable accessory amount.
iii. Skip this step if not required.
MicroSD card
Grounding
Functional grounding
Disposal
Purchase separately
Other situations
Other situations omitted
Waterproof
Skip this step if not necessary
Add Camera to Hik-Connect
Hik-Connect is an application for mobile devices. Using the App,
you can view live image, receive alarm notification and so on.
Steps:
1. Get and install Hik-Connect application by the following ways.
• Visit http://appstore.hivision.com to download the application
according to your mobile phone system.
• Visit the official site of our company. Then go to Support >
Tools > Hivision App Store.
• Scan the QR code below to download the application.
Hik-Connect App
Note:
• If you want to use AP function, download Hik-Connect 3.10.0
or above.
• If errors like "Unknown app" occur during the installation,
solve the problem in two ways.
1) Visit https://appstore.hikvision.com/static/help/index.html
to refer to the troubleshooting.
2) Visit https://appstore.hikvision.com/, and click Installation
Help at the upper right corner of the interface to refer to the
troubleshooting.
2. Start the application and register for a Hik-Connect user
account.
3. Log in after registration.
4. In the app, tap “+” and then scan the QR code of the camera
to add the camera. You can find the QR code on the camera
or on the cover of the Quick Start Guide of the camera in the
package.
5. Follow the prompts to set the network connection and add
the camera to your Hik-Connect account.
6. For detailed information, refer to the user manual of the Hik-
Connect app.
For more information about access operations, scan the QR code.
Note that mobile data charges may apply if Wi-Fi is unavailable.
FAQ
1
.
Q: What is the default recording schedule of Wi-Fi cameras?
A: Motion recording is activated by default.
2. Q: Can I connect the Wi-Fi cameras to a 5 GHz wireless router?
A: No, only 2.4 GHz wireless router is supported.
3. Q: What is the maximum capacity of microSD card that Wi-Fi
cameras support?
A: The Wi-Fi cameras support up to 256 GB microSD card.
4. Q: Can I find the QR code on other place if the label on the
camera is destroyed?
A: You can also scan the QR code labeled the cover of Quick
Start Guide.
Dome Wi-Fi Network Camera
Quick Start Guide
UD20085B
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