Network Video Recorder User Manual
Network Video Recorder User Manual Legal Information © 2020 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. About this Manual The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons.
Network Video Recorder User Manual PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.
Network Video Recorder User Manual Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
Network Video Recorder User Manual Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.
Network Video Recorder User Manual Applicable Model This manual is applicable to the following models.
Network Video Recorder User Manual Series Model iDS-7716NXI-I4/16P/16S(B) iDS-7700NXI-I4/16P/16S(B) iDS-7732NXI-I4/16P/16S(B) iDS-7716NXI-I4/16P/X(B) iDS-7700NXI-I4/16P/X(B) iDS-7732NXI-I4/16P/X(B) iDS-7716NXI-I4/16S(B) iDS-7700NXI-I4/16S(B) iDS-7732NXI-I4/16S(B) iDS-7716NXI-I4/X(B) iDS-7700NXI-I4/X(B) iDS-7732NXI-I4/X(B) iDS-9608NXI-I8/4F(B) iDS-9600NXI-I8/4F(B) iDS-9616NXI-I8/4F(B) iDS-9632NXI-I8/4F(B) iDS-9616NXI-I8/8F(B) iDS-9600NXI-I8/8F(B) iDS-9632NXI-I8/8F(B) iDS-9664NXI-I8/8F(B) iDS-961
Network Video Recorder User Manual Series Model iDS-96064NXI-I16(B) iDS-96000NXI-I16(B) iDS-96128NXI-I16(B) iDS-96128NXI-I24(B) iDS-96000NXI-I24(B) iDS-96256NXI-I24(B) vii
Network Video Recorder User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Danger Indicates a hazardous situation which, if not avoided, will or could result in death or serious injury. Caution Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.
Network Video Recorder User Manual Safety Instruction ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. ● Firmly connect the plug to the power socket. Do not connect several devices to one power adapter. Power off the device before connecting and disconnecting accessories and peripherals.
Network Video Recorder User Manual Preventive and Cautionary Tips Before connecting and operating your device, please be advised of the following tips: ● The device is designed for indoor use only. Install it in a well-ventilated, dust-free environment without liquids. ● Ensure recorder is properly secured to a rack or shelf. Major shocks or jolts to the recorder as a result of dropping it may cause damage to the sensitive electronics within the recorder.
Network Video Recorder User Manual Contents Chapter 1 Basic Operation .......................................................................................................... 1 1.1 Activate Your Device ............................................................................................................. 1 1.1.1 Default User and IP Address ...................................................................................... 1 1.1.2 Activate via Local Menu ..........................................
Network Video Recorder User Manual 3.3.1 Configure Custom Live View Layout ........................................................................ 24 3.3.2 Configure Live View Mode ....................................................................................... 24 3.4 Configure Channel-Zero Encoding ...................................................................................... 25 3.5 Main and Auxiliary Ports Strategy ...........................................................................
Network Video Recorder User Manual 4.1.10 Configure Picture Capture...................................................................................... 44 4.1.11 Configure Holiday Recording ................................................................................. 44 4.1.12 Configure Redundant Recording and Capture ...................................................... 45 4.2 Playback ...................................................................................................................
Network Video Recorder User Manual 5.2.3 People Gathering Detection .................................................................................... 59 5.2.4 Fast Moving Detection ............................................................................................. 60 5.2.5 Parking Detection ..................................................................................................... 61 5.2.6 Unattended Baggage Detection....................................................................
Network Video Recorder User Manual 6.4.1 Line Crossing Detection ............................................................................................ 89 6.4.2 Intrusion Detection .................................................................................................. 90 6.4.3 Region Entrance Detection ...................................................................................... 92 6.4.4 Region Exiting Detection ......................................................................
Network Video Recorder User Manual Chapter 10 Hot Spare Recorder Backup .................................................................................. 121 10.1 Set Hot Spare Device ....................................................................................................... 121 10.2 Set Working Recorder ..................................................................................................... 122 10.3 Manage Hot Spare System ..........................................................
Network Video Recorder User Manual 13.2 Configure Time ................................................................................................................ 144 13.2.1 Manual Time Synchronization ............................................................................. 145 13.2.2 NTP Synchronization ............................................................................................ 145 13.2.3 DST Synchronization.........................................................................
Network Video Recorder User Manual 13.10.2 ISAPI Service ....................................................................................................... 159 13.10.3 HTTP Authentication .......................................................................................... 159 13.10.4 IP Camera Occupation Detection....................................................................... 160 Chapter 14 Appendix ..........................................................................................
Network Video Recorder User Manual Chapter 1 Basic Operation 1.1 Activate Your Device 1.1.1 Default User and IP Address ● Default administrator account: admin. ● Default IPv4 address: 192.168.1.64. 1.1.2 Activate via Local Menu For the first-time access, you need to activate the device by setting an admin password. No operation is allowed before activation. You can also activate the device via Web Browser, SADP or Client Software. Steps 1. Enter the admin password twice.
Network Video Recorder User Manual Warning We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product. 2.
Network Video Recorder User Manual Figure 1-2 Activate via SADP 4. Create and input the new password in the password field, and confirm the password. Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
Network Video Recorder User Manual Figure 1-3 Control Panel 2. Click Device Management to enter the Device Management interface, as shown below. Figure 1-4 Device Management Interface 3. Check the recorder status from the device list, and select an inactive recorder. 4. Click Activate to pop up the Activation interface. 5. Create a password and input the password in the password field, and confirm the password.
Network Video Recorder User Manual Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.
Network Video Recorder User Manual 1.1.5 Activate via Web Browser You can get access to the recorder via web browser. You may use one of the following listed web browsers: Internet Explorer 6.0 and above, Apple Safari, Mozilla Firefox, and Google Chrome. The supported resolutions include 1024*768 and above. Steps 1. Enter the IP address in web browser, and then press Enter. Figure 1-7 Web Browser Activation 2. Set the password for the admin user account.
Network Video Recorder User Manual Figure 1-8 TCP/IP Settings 2. Select Working Mode as Net-Fault Tolerance or Multi-Address Mode. Net-Fault Tolerance The two NIC cards use the same IP address, and you can select the main NIC to LAN1 or LAN2. In this way, in case of one NIC card failure, the device will automatically enable the other standby NIC card so as to ensure the normal running of the system. Multi-Address Mode The parameters of the two NIC cards can be configured independently.
Network Video Recorder User Manual 1.3 HDD Settings Ensure the video recorder storage media is well. You can install at least one HDD and initialize it, or create a RAID and initialize it. 1.4 Add Network Camera Before you can get live video or record the video files, you must add the network cameras to the connection list of the device. Before You Start Ensure the network connection is valid and correct and the IP camera to add has been activated. Steps 1. Click on the main menu bar. 2.
Network Video Recorder User Manual 4. Click Add to add the camera which has the same login password with the video recorder. Figure 1-10 Add Automatically Searched Online Network Camera Note If the network camera to add has not been activated, you can activate it in the network camera list of camera management interface. 1.4.2 Add Network Camera Manually Before you view live video or record video files, you must add network cameras to the device.
Network Video Recorder User Manual Figure 1-11 Add Network Camera 4. Optional: Check Use Channel Default Password to use the default password to add the camera. 5. Optional: Check Use Default Port to use the default management port to add the camera. For SDK service, the default port value is 8000. For enhanced SDK service, the default value is 8443. Note The function is only available when you use HIKVISION protocol. 6. Optional: Check Verify Certificate to verify the camera with certificate.
Network Video Recorder User Manual the PoE interface supports the Plug-and-Play function. Add PoE Camera Steps 1. Go to Camera → Camera → PoE Settings. 2. Enable or disable long network cable mode by selecting Long Distance or Short Distance. Long Distance Long-distance (100 to 300 meters) network transmissions via PoE interface. Short Distance Short-distance (< 100 meters) network transmission via PoE interface. ● ● ● ● ● ● Note The PoE ports are enabled with the short distance mode by default.
Network Video Recorder User Manual Figure 1-12 Add PoE Camera 3. Click Apply. 4. Connect PoE cameras to device PoE ports with network cables. 5. Go to Camera → Camera → IP Camera to view camera image and information. Add Non-PoE Network Camera You can disable the PoE interface by selecting the manual while the current channel can be used as a normal channel and the parameters can also be edited. Steps 1. Go to Camera → Camera → IP Camera. 2.
Network Video Recorder User Manual 3. Select Adding Method as Manual. Plug-and-Play The camera is physically connected to the PoE interface. Its parameters cannot be edited. You can go to System → Network → TCP/IP to change IP address of PoE port. Manual Add IP camera without physical connection via network. 4. Enter IP address, User Name, and Password. 5. Click OK. 1.4.
Network Video Recorder User Manual Note The protocol type and the transfer protocol must be supported by the network camera to add. 3. Click OK. After adding the customized protocol, you can see it in Protocol. 1.5 Platform Access 1.5.1 Configure ISUP SDK is based on Intelligent Security Uplink Protocol (ISUP). It provides APIs, library files, and commands for the third-party platform to access devices such as NVRs, speed domes, DVRs, network cameras, mobile NVRs, mobile devices, decoding devices, etc.
Network Video Recorder User Manual Server Port The platform server port, ranges from 1024 to 65535. The actual port shall be provided by the platform. Device ID Device ID shall be provided by the platform. Version ISUP protocol version, only V5.0 is available. Encryption Password Encryption password is required when using ISUP V5.0 version, it provides more secure communication between the device and platform. Enter it for verification after the device is registered to the ISUP platform.
Network Video Recorder User Manual 1) Use a smart phone to scan the QR code, and download Hik-Connect app. You can also download it from https://appstore.hikvision.com, or the QR code below. Refer to HikConnect Mobile Client User Manual for details. Figure 1-16 Download Hik-Connect 2) Use Hik-Connect to scan the device QR, and bind the device. Note If the device is already bound with an account, you can click Unbind to unbind with the current account. 5. Click Apply.
Network Video Recorder User Manual Chapter 2 Camera Settings 2.1 Configure Image Parameters You can customize image parameters, including day/night switch, backlight, contrast, and saturation in Camera → Display. Image Settings Customize the image parameters including brightness, contrast, and saturation. Exposure Set the camera exposure time (1/10000 to 1 sec). A larger exposure value results in a brighter image.
Network Video Recorder User Manual Figure 2-1 OSD Configuration Interface 6. Drag the text frame on the preview window to adjust the OSD position. 7. Click Apply. 2.3 Configure Privacy Mask The privacy mask protects personal privacy by concealing parts of the image from kive view or recording with a masked area. Steps 1. Go to Camera → Privacy Mask. 2. Select a camera to set privacy mask. 3. Check Enable. 4. Draw a zone on the window. The zone will be marked by different frame colors.
Network Video Recorder User Manual Figure 2-2 Privacy Mask Settings Interface Note ● Up to 4 privacy masks zones can be configured and the size of each area can be adjusted. ● You can clear the configured privacy mask zones on the window by clicking the corresponding clear zone 1 to 4 icons on the right of the window, or click Clear All to clear all zones. 5. Click Apply. 2.
Network Video Recorder User Manual 2. Click IP Camera Import/Export, and the detected external device contents appear. 3. Export or import the IP camera configuration files. – Click Export to export the configuration files to the selected local backup device. – To import a configuration file, select the file from the selected backup device and click Import. Note After the importing process is completed, you must reboot the device to activate the settings. 2.
Network Video Recorder User Manual Chapter 3 Live View Live view displays the video image getting from each camera in real time. 3.1 Start Live View Click on the main menu bar to enter the Live View. ● Select a window and double click a camera from the list to play the video from the camera in the selected window. ● Use the toolbar at the playing window bottom to realize the capture, instant playback, audio on/off, digital zoom, live view strategy, show information and start/stop recording, etc. 3.1.
Network Video Recorder User Manual Volume Adjust the Live View volume, playback and two-way audio for the selected output interface. Event Output Select the output to show event video. Full Screen Monitoring Dwell Time Set the time in seconds to show alarm event screen. 3. Click OK. 3.1.2 Configure Live View Layout Live view displays the video image getting from each camera in real time. Configure Custom Live View Layout Steps 1. Go to System → Live View → View. 2. Click Set Custom Layout. 3.
Network Video Recorder User Manual 8. Optional: Select a live view layout from the list and click delete the name. to edit the name, or click to Configure Live View Mode Steps 1. Go to System → Live View → View. 2. Select the video output interface. 3. Select a layout or custom layout from the toolbar. 4. Select a division window, and double-click on a camera in the list to link the camera to the window.
Network Video Recorder User Manual 3.3 Configure Live View Layout Live view displays the video image getting from each camera in real time. 3.3.1 Configure Custom Live View Layout Steps 1. Go to System → Live View → View. 2. Click Set Custom Layout. 3. Click on the Custom Layout Configuration interface. 4. Edit the layout name. 5. Select a window division mode from the toolbar. Figure 3-3 Configure Live View Layout 6. Select multiple windows and click to joint the windows.
Network Video Recorder User Manual 3. Select a layout or custom layout from the toolbar. 4. Select a division window, and double-click on a camera in the list to link the camera to the window. Note ● You can also click-and-drag the camera to the desired window on the Live View interface to set the camera order. ● You can enter the number in the text field to quickly search the camera from the list. 5. Click Apply. 6.
Network Video Recorder User Manual HDMI1 and VGA. You can enable CVBS in System → General, it requires to switch menu output mode to HTMI2, and disable HDMI1/VGA. For other series, the following table shows the main and auxiliary ports strategy when video cables for HDMI, HDMI2, and VGA are connected. Main port All operations are available for main port. Aux port You can switch to aux port to do some basic operations, like playback, switching live view image.
Network Video Recorder User Manual Figure 3-5 Digital Zoom 3.7 Fisheye View The device supports the fisheye camera expansion in Live View or playback mode. Before You Start ● The fisheye expansion view feature is supported only by the ● The connected camera must support the fisheye view. Steps 1. Start live view, click to enter the fisheye expansion mode. 2. Select the expansion view mode. 180° Panorama ( )Switch the Live View image to the 180° panorama view.
Network Video Recorder User Manual 2. Zoom in/out the image. – Zoom in: Click on the desired position in the video image and drag a rectangle area in the lower right direction to zoom in. – Zoom out: Drag a rectangle area in the upper left direction to move the position to the center and enable the rectangle area to zoom out. 3.9 Live View Strategy Steps 1. In the live view mode, click to enter the digital zoom operation interface in full screen mode. 2.
Network Video Recorder User Manual 5. Click Records to view the real-time facial recognition records of selected camera. The records will also be shown in the window on the right. You can view the facial detection number at the top, including the total number, succeeded number and failed number. 6. Optional: For the unregistered face picture, you can double click it in records list, and add it to face picture library.
Network Video Recorder User Manual Figure 3-8 Facial Recognition Display Settings 9. Optional: Click on the upper right corner to search and export record. 1) Set the search parameters as you desired. 2) Click Search. 3) Click Export Attendance Record or Export Check-in Record. Note ● Ensure you have inserted USB flash drive before export. ● You can click a record to review the attendance information of this individual in calendar.
Network Video Recorder User Manual 3.11 PTZ Control 3.11.1 Configure PTZ Parameters Follow these procedures to set the PTZ parameters. The PTZ parameters configuration must be done before you can control the PTZ camera. Steps 1. Click on the quick settings toolbar of the PTZ camera's Live View. 2. Click PTZ Parameters Settings to set the PTZ parameters. Figure 3-10 PTZ Parameters Settings 3. Edit the PTZ parameters. Note All the parameters should be exactly match the PTZ camera parameters. 4.
Network Video Recorder User Manual Figure 3-11 Set Preset 5. Select the preset No. (1 to 255) from the drop-down list. 6. Enter the preset name. 7. Click Apply to save the preset. 8. Optional: Click Cancel cancel the location information of the preset. 9. Optional: Click in the lower right corner of Live View to view the configured presets. Figure 3-12 View the Configured Presets 3.11.3 Call a Preset A preset enables the camera to point to a specified position such as a window when an event takes place.
Network Video Recorder User Manual Figure 3-15 Patrol Configuration 3. Select the patrol No. 4. Click Set. 5. Click Figure 3-16 Patrol Settings to add a key point to the patrol. Figure 3-17 Key Point Configuration 1) Configure key point parameters. Preset Determines the order the PTZ will follow while cycling through the patrol.
Network Video Recorder User Manual Speed Defines the speed the PTZ will move from one key point to the next. Duration Refers to the duration to stay at the corresponding key point. 2) Click Apply to save the key points to the patrol. 6. Other Operation is as follows. OperationDescriptionOperationDescription Select a key point to delete. Edit the added key point. Adjust the key point order Adjust the key point order 7. Click Apply to save the patrol settings. 3.11.
Network Video Recorder User Manual Figure 3-19 Pattern Configuration 3. Select the pattern No. 4. Set the pattern. 1) Click Record to start recording. 2) Click corresponding buttons on the control panel to move the PTZ camera. 3) Click Stop to stop recording. The PTZ movement is recorded as the pattern. 3.11.7 Call a Pattern Follow the procedure to move the PTZ camera according to the predefined patterns. Steps 1. Click on the quick settings toolbar of the PTZ camera's live view. 2.
Network Video Recorder User Manual Note This function is supported only by some certain models. Steps 1. Click on the quick settings toolbar of the PTZ camera's live view. 2. Click directional buttons to wheel the camera to a location, and click Left Limit or Right Limit to link the location to the corresponding limit. Note The speed dome linear scans from the left limit to the right limit, and you must set the left limit on the left side of the right limit.
Network Video Recorder User Manual 3.11.10 Auxiliary Functions You can operate the auxiliary functions including light, wiper, 3D positioning, and center on the PTZ control panel. Before You Start Make sure the connected IP camera supports the PTZ function, and is properly connected. Steps 1. Click on the quick settings toolbar of the PTZ camera's live view. The PTZ control panel displays on the right of the interface. 2. Click Aux Function. Figure 3-21 Aux Function Configuration 3.
Network Video Recorder User Manual Chapter 4 Recording and Playback 4.1 Recording 4.1.1 Configure Recording Parameters Go to Camera → Video Parameters. Main Stream Main stream refers to the primary stream that affects data recorded to the hard disk drive and will directly determine your recording quality and image size. Comparing with the sub-stream, the main stream can provide a higher quality video with higher resolution and frame rate.
Network Video Recorder User Manual Sub-Stream Sub-stream is a second codec that runs alongside the main stream. It allows you to reduce the outgoing internet bandwidth without sacrificing your direct recording quality. Sub-stream is often exclusively used by apps to view live video. Users with limited internet speeds may benefit most from this setting. Picture The picture refers to the live picture capture in continuous or event recording type.
Network Video Recorder User Manual records at 9:59:55. Post-record The time you set to record after the event or the scheduled time. For example, when an alarm triggered recording ends at 11:00, and if you set the post-record time as 5 seconds, it records till 11:00:05. Stream Type Main stream and sub-stream are selectable for recording. When you select sub-stream, you can record for a longer time with the same storage space. Expired Time The expired time is period for a recorded file to be kept in the HDD.
Network Video Recorder User Manual schedule. Before You Start ● Ensure you have installed the HDDs to the device or added the network disks before storing the video files, pictures and log files. ● Before enabling Motion, Alarm, M | A (motion or alarm), M & A (motion and alarm) and Event triggered recording and capture, you must configure the motion detection settings, alarm input settings and other events as well. Refer to for details. Steps 1. Go to Storage → Schedule → Record. 2. Select a camera. 3.
Network Video Recorder User Manual Figure 4-2 Record Schedule Note ● You can repeat the above steps to set schedule recording or capture for each day in the week. ● Continuous recording is applied to each day by default. 6. Optional: Copy the recording schedule to other camera(s). 1) Click Copy to. 2) Select camera(s) to duplicate with the same schedule settings. 3) Click OK. 7. Click Apply. 4.1.
Network Video Recorder User Manual 4.1.7 Configure Motion Detection Triggered Recording You can configure the recording triggered by the motion detection event. Steps 1. Go to System → Event → Normal Event → Motion Detection. 2. Configure the motion detection and select the channel (s) to trigger the recording when motion event occurs. Refer to Configure Linkage Actions for details. 3. Go to Camera → Encoding Parameters → Recording Parameters. 4.
Network Video Recorder User Manual 7. Drag the mouse on the time bar to set the alarm recording schedule. Refer to Configure Plan Recording for details. 4.1.10 Configure Picture Capture The picture refers to the live picture capture in continuous or event recording type. Only certain models support this function. Steps 1. Go to Camera → Encoding Parameters → Capture. 2. Set the picture parameters. Resolution Set the resolution of the picture to capture.
Network Video Recorder User Manual Figure 4-3 Edit Holiday Settings 5. Set Holiday Name, Mode, Start Date, and End Date. 6. Click OK. 7. Set the schedule for holiday recording. Refer to Configure Plan Recording for details. 4.1.12 Configure Redundant Recording and Capture Enabling redundant recording and capture, which means saving the record files and captured pictures not only in the R/W HDD but also in the redundant HDD, will effectively enhance the data safety and reliability.
Network Video Recorder User Manual Figure 4-4 Record Parameters 6. Check Redundant Record/Capture. 7. Click OK to save settings. 4.2 Playback 4.2.1 Instant Playback Instant playback enables the device to play the recorded video files recorded in the last five minutes. If no video is found, it means there is no recording during the last five minutes. After selecting the camera on Live View, you can move the cursor to the window bottom to access the toolbar, and click to start instant playback.
Network Video Recorder User Manual Figure 4-5 Playback Interface 4.2.2 Play Normal Video Go to Playback, select date and camera(s), and use the toolbar at the bottom to perform playback operations. Refer to Playback Operations. You can click camera(s) to execute simultaneous playback of multiple camera(s). Note 256x playing speed is supported. Figure 4-6 Play Normal Video Interface 4.2.
Network Video Recorder User Manual detection information, and mark them in red. Go to Playback, click Smart, and then click motion detection ( ), line crossing detection ( ), or intrusion detection ( ) in the toolbar at the bottom to play the video as your desire. Figure 4-7 Payback by Smart Search 4.2.4 Play Custom Searched Files You can play video by customized search conditions. Steps 1. Go to Playback. 2. Select camera(s) from the list. 3. Click Custom Search on the left bottom. 4.
Network Video Recorder User Manual Figure 4-9 Custom Searched Video Files 6. Select a file and start playing the video on search results interface. 4.2.5 Play Tag Files Video tag allows you to record information, such as people and locations of a certain time point, during playback. You can use video tag(s) to search video files and position time point. Add Tag Files Steps 1. Go to Playback. 2. Search and play back the video file(s). 3. Click to add the tag. 4. Edit the tag information. 5. Click OK.
Network Video Recorder User Manual Figure 4-10 Tag Search 4. Click Search. Figure 4-11 Searched Tag Files 5. Select a tag file, and play the video on the search results interface. 4.2.6 Play by Sub-periods The video files can be played in multiple sub-periods simultaneously on the screen. Steps 1. Go to Playback. 2. Click at the lower-left corner. 3. Select a camera. 4. Set the start time and end time for searching video. 5. Select the different multi-period at the lower-right corner, e.g., 4-Period.
Network Video Recorder User Manual 4.2.7 Play Log Files Play back record file(s) associated with channels after searching system logs. Steps 1. Go to Maintenance → Log Information. 2. Click Log Search. 3. Set search time and type and click Search. Figure 4-12 System Log Search Interface 4. Choose a log with a video file and click to start playing the log file. 4.2.8 Play External Files You can play files from external storage devices.
Network Video Recorder User Manual 4.3 Playback Operations 4.3.1 Normal/Important/Custom Video During the playback, you can select the following three modes to play the video. Normal Video files from the continuous recording. Important Video files from the event and alarm recording triggered recording. Custom Video files searched by custom conditions. 4.3.
Network Video Recorder User Manual 4.3.4 Switch between Main Stream and Sub-Stream You can switch between the main stream and the sub-stream during the playback. Icon Description Play the video in main stream. Play the video in sub-stream. Note The encoding parameters for the main stream and sub-stream can be configured in Storage → Encoding Parameters. 4.3.5 Thumbnails View With the thumbnails view on the playback interface, you can conveniently locate the required video files on the time bar.
Network Video Recorder User Manual 4.3.7 Fast View Hold the mouse to drag on the time bar to get a fast view of the video files. In the Video Playback mode, hold and drag the mouse through the playing time bar to fast view the video files. Release the mouse at the required time point to enter the full-screen playback. 4.3.8 Digital Zoom Digital Zoom zooms into the live image in different magnifications (1x to 16x). Steps 1. Start live view, click from the toolbar. 2.
Network Video Recorder User Manual Chapter 5 Event 5.1 Normal Event Alarm 5.1.1 Configure Motion Detection Alarms Motion detection enables the device to detect the moving objects in the monitored area and trigger alarms. Steps 1. Go to System → Event → Normal Event → Motion Detection. 2. Select a camera. 3. Check Enable. 4. Set the motion detection rule. For cameras have human and vehicle detection function. Click Draw Area to draw the detection area(s) on the preview screen.
Network Video Recorder User Manual 5.1.3 Configure Video Tampering Alarms Video tampering detection triggered an alarm when the camera lens is covered and takes alarm response action(s). Steps 1. Go to System → Event → Normal Event → Video Tampering. 2. Select a camera. 3. Check Enable. 4. Set the video tampering area. Drag on the preview screen to draw the customized video tampering area. 5. Set Sensitivity (0-2). 3 levels are available. The sensitivity calibrates how readily movement triggers the alarm.
Network Video Recorder User Manual Figure 5-1 Event Hint Settings 3. Select an exception type. Figure 5-2 Exceptions Handling 4. Set the linkage actions. Refer to Configure Linkage Actions. 5.2 VCA Event Alarm The device supports receiving VCA detections sent by connected IP cameras. Enable and configure VCA detection on the IP camera settings interface first. Note ● VCA detections must be supported by the connected IP camera.
Network Video Recorder User Manual Steps 1. Go to System → Event → Smart Event. 2. Select the optical channel of thermography camera. 3. Click Face Capture. 4. Optional: Check Save VCA Picture to save the captured pictures of face detection. 5. Set the arming schedule. Refer to Configure Arming Schedule. 6. Set linkage actions. Refer to Configure Linkage Actions.
Network Video Recorder User Manual Figure 5-4 Loitering Detection 4. Check Enable Loitering Detection.. 5. Optional: Check Save VCA Picture to save the captured loitering detection pictures. 6. Set loitering detection parameters. 1) Select Arming Region. Up to 4 regions are selectable. 2) Set Time Threshold. Time Threshold The time of car staying in the region. If the value is 10, an alarm is triggered after the car has stayed in the region for 10s. Its range is [1s-10s]. 3) Set Sensitivity.
Network Video Recorder User Manual Figure 5-5 People Gathering Detection 4. Check Enable People Gathering Detection. 5. Optional: Check Save VCA Picture to save the captured people gathering detection pictures. 6. Set people gathering detection parameters. 1) Select Arming Region. Up to 4 regions are selectable. 2) Click Draw Area to draw a quadrilateral in the preview window by specifying four vertices of the area. 3) Set Percentage.
Network Video Recorder User Manual Figure 5-6 Fast moving detection 4. Check Enable Fast Moving. 5. Optional: Check Save VCA Picture to save the captured fast moving detection pictures. 6. Set fast moving detection parameters. 1) Select Arming Region. Up to 4 regions are selectable. 2) Click Draw Area to draw a quadrilateral in the preview window by specifying four vertices of the area. 3) Set Sensitivity. Sensitivity Similarity of the background image to the object.
Network Video Recorder User Manual Figure 5-7 Parking Detection 4. Check Enable Parking Detection. 5. Optional: Check Save VCA Picture to save the captured parking detection pictures. 6. Set parking detection parameters. 1) Select Arming Region. Up to 4 regions are selectable. 2) Set Time Threshold. Time Threshold The time of car staying in the region. If the value is 10, an alarm is triggered after the car has stayed in the region for 10s. Its range is [5s-20s]. 3) Set Sensitivity.
Network Video Recorder User Manual Figure 5-8 Unattended Baggage Detection 4. Check Enable Unattended Baggage Detection. 5. Optional: Check Save VCA Picture to save the captured unattended baggage detection pictures. 6. Set the detection rules and detection areas. 1) Select Arming Region. Up to 4 regions are selectable. 2) Drag the sliders to set Time Threshold and Sensitivity. Time Threshold The time of the objects are left in the region.
Network Video Recorder User Manual Figure 5-9 Object Removal Detection 4. Check Enable Object Removable Detection. 5. Optional: Check Save VCA Picture to save the captured object removable detection pictures. 6. Follow these steps to set the detection rules and detection areas. 1) Select Arming Region. Up to 4 regions are selectable. 2) Drag the sliders to set Time Threshold and Sensitivity. Time Threshold The time of the objects removed from the region.
Network Video Recorder User Manual Figure 5-10 Audio Exception Detection 4. Optional: Check Save VCA Picture to save the captured audio exception detection pictures. 5. Set the detection rules: 1) Select Exception Detection. 2) Check Audio Loss Exception,Sudden Increase of Sound Intensity Detection,and/or Sudden Decrease of Sound Intensity Detection. Audio Loss Exception Detects a steep sound rise in the surveillance scene.
Network Video Recorder User Manual 2. Select a camera. 3. Click Defocus. Figure 5-11 Defocus Detection 4. Check Enable. 5. Optional: Check Save VCA Picture to save the captured defocus detection pictures. 6. Drag the Sensitivity slider to set the detection sensitivity. Sensitivity Ranges from 1 to 100, the higher the value, the more easily the defocus image will be detected. Note 7. Set the arming schedule. Refer to Configure Arming Schedule. 8. Set the linkage actions. Refer to Configure Linkage Actions.
Network Video Recorder User Manual Figure 5-12 Sudden Scene Change 4. Check Enable. 5. Optional: Check Save VCA Picture to save the captured sudden scene change detection pictures. 6. Drag the Sensitivity slider to set the detection sensitivity. Sensitivity Ranges from 1 to 100, the higher the value, the more easily the change of scene can trigger the alarm. Note 7. Set the arming schedule. Refer to Configure Arming Schedule. 8. Set the linkage actions. Refer to Configure Linkage Actions. 9. Click Apply.
Network Video Recorder User Manual Figure 5-13 PIR Alarm 4. Check PIR Alarm. 5. Optional: Check Save VCA Picture to save the captured of PIR alarm pictures. 6. Set the arming schedule. Refer to Configure Arming Schedule. 7. Set the linkage actions. Refer to Configure Linkage Actions. 8. Click Apply. 5.2.12 Thermal Camera Detection The NVR supports the event detection modes of the thermal network cameras: fire and smoke detection, temperature detection, temperature difference detection, etc.
Network Video Recorder User Manual action of queue management. Before You Start Ensure the recorder have connected with queue management camera. Steps 1. Go to Smart Analysis → Smart Event Settings → Other Events. 2. Select a queue management camera. 3. Optional: Check Save VCA Picture to save the captured pictures of detection. 4. Set the arming schedule. Refer to Chapter Configure Arming Schedule for details. 5. Set the linkage actions. Refer to Chapter Configure Linkage Actions for details. 6.
Network Video Recorder User Manual Figure 5-14 Set Arming Schedule 4. You can click Copy to copy the current day arming schedule settings to other day(s). 5. Click Apply to save the settings. 5.4 Configure Linkage Actions Alarm linkage actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Trigger Alarm Output, and Send Email. 5.4.
Network Video Recorder User Manual Event Output Select the output to show the event video. Full Screen Monitoring Dwell Time Set the time in seconds to show the alarm event screen. If alarms are triggered simultaneously in several channels, their full-screen images will be switched at an interval of 10 seconds (default dwell time). 3. Go to the Linkage Action interface of the alarm detection (e.g., motion detection, video tampering, face detection, etc.). 4.
Network Video Recorder User Manual 4. Go to the Linkage Action interface of the alarm detection (e.g., motion detection, video tampering, face detection, etc.). 5. Select Send Email alarm linkage action. 5.4.5 Trigger Alarm Output The alarm output can be triggered by the alarm input, motion detection, video tampering detection, face detection, line crossing detection, and any all other events. Steps 1. Go to Linkage Action interface of the alarm detection (e.g.
Network Video Recorder User Manual Note You can set only one PTZ type for the linkage action each time.
Network Video Recorder User Manual Chapter 6 Smart Analysis 6.1 Engine Configuration Each engine processes a specified VCA type as its working mode. You can configure the engine working mode as your desire. Steps 1. Go to Smart Analysis → Engine Settings → Engine Configuration. Figure 6-1 Engine Configuration 2. Configure each engine usage. You can view the engine temperature and linked channel status of each function.
Network Video Recorder User Manual 6.2 Task Configuration You can view the task status in task configuration. Smart analysis results are used for filtering the pictures when searching interested human body and vehicle pictures. Before You Start Check Save VCA Pictures for human body detection/vehicle detection, line crossing detection, intrusion detection, region entrance, or region exiting. Steps Note The chapter is only available for certain models of iDS series. 1.
Network Video Recorder User Manual The analysis task of the camera is enabled. Device is waiting to analyze data. Enabled The analysis task of the camera is enabled and device is analyzing data of the camera. 5. Optional: For Non-Real-Time Face Picture Comparison analysis mode, click View Record to view the progress of each day. 6.3 Face Picture Comparison The device supports the face picture comparison alarm and face capture for the connected camera based on face recognition feature.
Network Video Recorder User Manual Tilt angle is the angle between your view and horizontal plane. Pan Angle Pan angle is the angle between your view and vertical plane. 4. Click Apply. What to do next ● After face picture modeling, you can view face grading score of each face picture via web browser in Configuration → Face Picture Library. ● You can click in Smart Analysis → Face Picture Database to select face picture by face grading score. 6.3.
Network Video Recorder User Manual 9. Click Apply. 6.3.3 Face Picture Library Management Face picture library is mainly used for face picture storage and face picture comparison. Add a Face Picture Library Steps 1. Go to Smart Analysis → Face Picture Database. 2. Click . 3. Enter the face picture library name. 4. Click OK. Note You can click or to edit the library name or delete the library. Upload Face Pictures to the Library Face picture comparison is based on face pictures in the library.
Network Video Recorder User Manual Library for Strangers All unrecognized face pictures will be added to Strangers library. This library cannot be deleted, and will be unavailable for stranger alarm when you select libraries. The library name uses Strangers by default, you can edit the name as your desire. You can edit, delete, search, and export face pictures in this library. Face pictures in this library can be copy to other libraries.
Network Video Recorder User Manual Figure 6-5 Face Picture Comparison 4. Set Mode as Face Picture Comparison. 5. Optional: Check Enable Non-Real-Time Mode. For places with a high flow of people, the device processing speed may not be fast enough, Non-Real-Time Mode will save the real-time pictures as cache, and process them later when engine has free resource. After enabling this function, all channels will be able to support face picture comparison.
Network Video Recorder User Manual 8. Optional: Set Comparison Failed Prompt, Comparison Succeeded Prompt, and Enable Alarm Output Pulse. Comparison Failed Prompt It will display the prompt in live view Target Detection (with Facial Detection checked) or Facial Recognition when face picture comparison failed. You can click in live view to enter Facial Recognition interface. Comparison Succeeded Prompt It will display the prompt in Facial Recognition when face picture comparison succeeded.
Network Video Recorder User Manual Figure 6-6 Face Picture Comparison 4. Select Mode as Stranger. 5. Optional: Check Enable Non-Real-Time Mode. For places with a high flow of people, the device processing speed may not be fast enough, Non-Real-Time Mode will save the real-time pictures as cache, and process them later when engine has free resource. After enabling this function, all channels will be able to support face picture comparison.
Network Video Recorder User Manual 8. Optional: Set Stranger Prompt. It will display the prompt in live view Target Detection (Facial Detection) when comparison failed. Stranger Prompt It will display the prompt in live view Target Detection (with Facial Detection checked) when face picture comparison failed. Enable Alarm Output Pulse It is usually linked with a gate. When a person is passing a gate, if the comparison succeeded, it will trigger a pulse to open the gate. The pulse is between 100 to 900 ms.
Network Video Recorder User Manual Figure 6-7 Frequently Appeared Person 2. Check Enable. 3. Set Capture Interval, Frequency Threshold, andStatistics Cycle. Capture Interval When a person has appeared several times within the capture interval, it only counts 1 time for this person. Frequency Threshold It will trigger alarm when the frequency has exceeded the threshold. Statistics Cycle Time period for counting the people frequency.
Network Video Recorder User Manual Note All unrecognized face pictures will be added to Strangers library, so that strangers can also trigger the frequently appeared person alarm, and they use the similarity of Strangers library. 8. Set the arming schedule. Refer to Configure Arming Schedule. 9. Set linkage actions. Refer to Configure Linkage Actions. 10. Click Save. Rarely Appeared Person Alarm It will trigger alarm when a person has appeared at a low frequency. Steps 1.
Network Video Recorder User Manual Statistics Cycle Time period for counting the people frequency. For example, if the statistics cycle is 7 days, device will count people frequency in the last 7 days (including today), if a person has not exceeded the frequency threshold in the last 7 days, it will trigger alarm. Daily Report Time Daily report low frequency person statistics at the predefined time. 4. Click Linked Channel to select channel. 5.
Network Video Recorder User Manual Figure 6-9 Search by Uploaded Picture 2. Select a channel. 3. Select face pictures for search. – Click Upload Sample from Local and select face pictures from your local directory. – Click Upload Sample from Face Picture Database and select face pictures from created face picture libraries. 4. Set the start time and end time. 5. Set the Similarity value (range: 0 to 100).
Network Video Recorder User Manual Figure 6-10 Search by Personal Name 2. Set the start time and end time of the face pictures to search. 3. Select a channel. 4. Enter a name. 5. Click Start Search. The search result list displays 1 channel. 6. Click Channel to select a channel as your desire. It will display search results for the selected channel. What to do next Refer to View Searching Result. Search by Appearance Search face picture by appearance. Steps 1.
Network Video Recorder User Manual ● Click Add to Face Database to add the selected file(s) to a face picture library. ● Click Add to Sample to add the select file(s) as sample picture(s). You can use the sample picture(s) to search other pictures. Refer to Search by Uploaded Picture. ● Click Export to export the selected file(s) to a backup device. You can click Select All to select all files. Note You can click to view export progress.You can click to return to search interface. 6.
Network Video Recorder User Manual 6. Optional: Check Enable AI by Device. The device will analyze the video, cameras only transmit video stream. 7. Set the line crossing detection rules and detection areas. 1) Select an arming area. 2) Select Direction as A<->B, A->B, or A<-B. A<->B Only the arrow on the B side shows. When an object goes across the configured line with both directions can be detected and alarms are triggered.
Network Video Recorder User Manual Figure 6-12 Intrusion Detection 4. Check Enable Intrusion Detection. 5. Optional: Check Save VCA Picture to save the captured intrusion detection pictures. 6. Optional: Check Enable AI by Device. The device will analyze the video, cameras only transmit video stream. 7. Set the detection rules and detection areas. 1) Select a virtual panel. Up to 4 virtual panels are selectable. 2) Set Time Threshold, and Sensitivity. Time Threshold The time an object loiter in the region.
Network Video Recorder User Manual 6.4.3 Region Entrance Detection Region entrance detection detects objects that enter a predefined virtual region. Steps 1. Go to Smart Analysis → Smart Event Settings → Perimeter Protection. 2. Select a camera. 3. Click Region Entrance Detection. Figure 6-13 Region Entrance Detection 4. Check Enable Region Entrance Detection. 5. Optional: Check Save VCA Picture to save the captured pictures of region entrance detection pictures. 6. Optional: Check Enable AI by Device.
Network Video Recorder User Manual 6.4.4 Region Exiting Detection Region exiting detection detects objects that exit from a predefined virtual region. Steps 1. Go to Smart Analysis → Smart Event Settings → Perimeter Protection. 2. Select a camera. 3. Click Region Exiting. Figure 6-14 Region Exiting Detection 4. Check Enable Region Exiting Detection. 5. Optional: Check Save VCA Picture to save the captured region exiting detection pictures. 6. Optional: Check Enable AI by Device.
Network Video Recorder User Manual 6.5 Human Body Detection Go to Smart Analysis → Engine Settings → Engine Configuration. Configure at least one engine usage as Picture Recognition-Human Body. Refer to Engine Configuration for details. Go to Smart Analysis → Engine Settings → Task Configuration to enable the task for camera. For details, refer to Task Configurationfor details. Note The chapter is only available for certain models of iDS series. 6.5.
Network Video Recorder User Manual Figure 6-15 Human Body Detection 1) Select the detection area to configure from the Area drop-down list. Up to 8 detection areas are selectable. 2) Check Enable Area to enable the selected detection area. 3) Edit the area name in Scene Name. The scene name can contain up to 32 characters. 4) Click Draw Area to draw a quadrilateral in the preview window and then click Stop Drawing. 8. Set the arming schedule. Refer to Configure Arming Schedule. 9. Set linkage actions.
Network Video Recorder User Manual Note You can click to view export progress. You can click to return to search interface. Search by Appearance Search human body pictures according to manually specified search conditions. Steps 1. Go to Smart Analysis → Smart Search → Human Body Detection → Search by Appearance. 2. Specify search conditions. 3. Click Start Search. The search result list displays 1 channel. 4. Click Channel to select a channel as your desire.
Network Video Recorder User Manual 5. Set the start time and end time. 6. Select a picture in USB flash drive, and click Import. 7. Select related pictures, and click Upload. 8. Specify search conditions. Similarity Device will analyze the similarity between samples and face pictures in library and show pictures the similarity of which are higher than the set one. 9. Click Start Search. The search result list displays 1 channel. 10. Optional: Export search results.
Network Video Recorder User Manual 2) Adjust the red frame on the image to draw the detection area. It is full screen by default. 3) Click Stop Drawing. 7. Optional: Set Capture Quality. The captured picture will be stored to the device, high quality brings higher resolution, but it takes larger storage space. Picture quality will not affect detection accuracy. 8. Set the arming schedule. Refer to Configure Arming Schedule. 9. Set the linkage method. Refer to Configure Linkage Actions. 10. Click Apply. 6.
Network Video Recorder User Manual 6.7.2 Vehicle Search You can search and view the matched vehicle pictures. Steps 1. Go to Smart Analysis → Smart Search → Vehicle Search. 2. Select the IP camera for the vehicle search. 3. Set search conditions. Figure 6-17 Vehicle Search 4. Click Start Search. The search result list displays 1 channel. 5. Click Channel to select a channel as your desire. It will display search results for the selected channel. 6. Export search results.
Network Video Recorder User Manual Note The smart analysis results of the detection are displayed in the list. Click a result in list to play the related video. 4. Optional: You can select channels that require picture capture. The unselected channels will not capture picture. 1) Click at the left bottom of live view interface. 2) Select channel(s), the checked channel(s) will capture picture. All channels are selected as default. 3) Click Finish. 6.
Network Video Recorder User Manual Steps 1. Go to Smart Analysis → Smart Report → Heat Map. 2. Select a camera. 3. Select the report type. 4. Set Date to analyze. Figure 6-19 Heat Map Interface 5. Click Counting. The results will be displayed in graphics marked in different colors. Note As shown in the figure above, red color block (255, 0, 0) indicates the most trafficked area, and blue color block (0, 0, 255) indicates the less-popular area. 6.
Network Video Recorder User Manual Chapter 7 File Management 7.1 Search Files Specify detailed conditions to search videos and pictures. Steps 1. Go to File Management → Video, or File Management → Picture. 2. Select a search method. For example, Search by Appearance, or Search by Event. 3. Specify detailed conditions, including time, camera, etc. 4. Click Start Search. 5. Click Channel to select a channel as your desire. It will display the searching results of the selected channel. 6.
Network Video Recorder User Manual 7.3 Smart Search You can search human body files, face files and vehicles in File Management → Smart Search. Refer to Human Body SearchFace Picture Search, and Vehicle Search for details.
Network Video Recorder User Manual Chapter 8 Storage 8.1 Storage Device Management 8.1.1 SSD Management Initialize SSD For the device that has pre-installed SSD on main board, you can view the SSD space distribution or initialize the SSD. Steps 1. Go to Storage → Storage Management → SSD Management. 2. Click Format. 3. Click Yes to initialize SSD. Note Initializing SSD will erase its data, including those in face picture library, and cancel the alarms linked to the library.
Network Video Recorder User Manual device USB interface. Steps 1. Go to Storage → Storage Management → SSD Management. 2. Click Firmware Upgrade. 3. Select Device Name as the USB flash drive that contains the SSD firmware. 4. Select the SSD firmware. 5. Click Upgrade. 8.1.2 Manage Local HDD Configure HDD Group Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a particular HDD group through HDD settings. Steps 1. Go to Storage → Storage Mode. 2. Select Mode as Group.
Network Video Recorder User Manual Figure 8-2 Local HDD Settings 7. Select a group number for the HDD. 8. Click OK. Note Regroup the cameras for HDD if the HDD group number is changed. 9. Go to Storage → Storage Mode. 10. Select group number from the list. 11. Select related camera(s) to save videos and pictures on the HDD group. 12. Click Apply. Configure the HDD Property HDD property can be set as R/W, Read-only, or Redundant. Before You Start Set the storage mode to Group.
Network Video Recorder User Manual R/W HDD supports both read and write. Read-only Files in read-only HDD will not be overwritten. Redundant Save the videos and pictures not only in the R/W HDD but also in the redundant HDD. It effectively enhances the data safety and reliability. Ensure at least another HDD which is in Read/Write status exists. 4. Click OK. Configure the HDD Quota Each camera can be configured with an allocated quota for storing videos or pictures. Steps 1. Go to Storage → Storage Mode.
Network Video Recorder User Manual Figure 8-3 Add NetHDD 3. Select NetHDD type. 4. Enter NetHDD IP address and click Search to search the available NetHDD. 5. Select the desired NetHDD. 6. Click OK. 7. The added NetHDD will be displayed in the HDD list. Select the newly added NetHDD and click Init. 8.1.4 Manage eSATA Configure eSATA for Data Storage When there is an external eSATA device connected to your video recorder, you can configure the eSATA usage as data storage and manage the eSATA. Steps 1.
Network Video Recorder User Manual Use the eSATA for record/capture. Refer to the following steps for operating instructions. Figure 8-4 eSATA Mode What to do next If eSATA usage is set as Record/Capture, enter the storage device interface to edit its property or initialize it. Configure eSATA for Auto Backup If you made an automatic backup plan, the video recorder will back up the local videos of 24 hours ahead of the backup start time to eSATA.
Network Video Recorder User Manual Figure 8-5 Configure eSATA for Auto Backup 8.2 Disk Array A disk array is a data storage virtualization technology that combines multiple physical disk drives into a single logical unit. Also known as a "RAID", an array stores data over multiple HDDs to provide enough redundancy so that data can be recovered if one disk fails. Data is distributed across the drives in one of several ways called "RAID levels", based the redundancy and performance required. 8.2.
Network Video Recorder User Manual 5. Click One-touch Config. 6. Edit Array Name and click OK to start configuring. Note If you install 4 or more HDDs, a hot spare disk for array rebuilding will be created. 7. Optional: The video recorder will automatically initialize the created array. Go to Storage → RAID Setup → Array to view the information of the created array. Manual Creation Manually create a RAID 0, RAID 1, RAID 5, RAID 6, or RAID 10 array. Steps 1. Go to Storage → Advanced. 2. Check Enable RAID.
Network Video Recorder User Manual RAID Level The Required Number of HDDs RAID 5 At least 3 HDDs. RAID 6 At least 4 HDDs. RAID 10 The number of HDD must be an even ranges from 4 to 16. 9. Click OK. 10. Optional: The video recorder will automatically initialize the created array. Go to Storage → RAID Setup → Array to view the information of the created array. Figure 8-7 Array List 8.2.2 Rebuild an Array The array status includes Functional, Degraded, and Offline.
Network Video Recorder User Manual 2. Click of an available HDD to set it as the hot spare disk. Automatically Rebuild an Array The video recorder can automatically rebuild degraded arrays with the hot spare disks. Before You Start Create hot spare disks. For details, refer to Configure a Hot Spare Disk. Steps 1. Go to Storage → RAID Setup → Array. Figure 8-9 Array List Manually Rebuild an Array If no hot spare disks are configured, rebuild a degraded array manually.
Network Video Recorder User Manual Figure 8-10 Rebuild Array 3. Select the available physical disk. 4. Click OK. 5. Click OK on the pop up message box "Do not unplug the physical disk when it is under rebuilding.
Network Video Recorder User Manual Chapter 9 POS Configuration The device can be connected to a POS machine/server, and receive a transaction message to overlay on the image during Live View or playback, as well as trigger a POS event alarm. 9.1 Configure POS Connection Steps 1. Go to System → POS. 2. Click Add. Figure 9-1 POS Settings 3. Select a POS device from the drop-down list. 4. Check Enable. Note The number of POS devices supported by each device is the half of its number of channel, e.g.
Network Video Recorder User Manual Figure 9-2 Universal Protocol Settings EPSON The fixed start and end line tag are used for EPSON protocol. AVE The fixed start and end line tag are used for AVE protocol. Serial port and virtual serial port connection types are supported. Click Custom to configure the AVE settings. Select Rule as VSI-ADD or VNET . Set the address bit of the POS message to send. Click OK to save the settings. NUCLEUS Click the Custom to configure the NUCLEUS settings.
Network Video Recorder User Manual USB-to-RS-232 Connection Configure the USB-to-RS-232 convertor port parameters, including the port serial number, baud rate, data bit, stop bit, parity, and flow ctrl. Figure 9-3 USB-to-RS-232 Settings RS-232 Connection Connect the device and the POS machine via RS-232. The RS-232 settings can be configured inMenu → Configuration → RS-232. The Usage must be set to Transparent Channel.
Network Video Recorder User Manual Figure 9-4 Sniff Settings 9.2 Configure POS Text Overlay Steps 1. Go to System → POS. 2. Click Channel Linkage and Display. Figure 9-5 Overlay Character Settings 3. Select linked channel to overlay the POS characters. 4. Set the characters overlay for the enabled POS.
Network Video Recorder User Manual ● Font size and font color ● Display time (sec) of the characters. The value ranges 5 -3600 sec. ● Timeout of POS event. The value ranges 5 -3600 sec. When the device has not received the POS message within the defined time, the transaction ends. 5. In Privacy Settings, set the POS privacy information to not display on the image, e.g., the card number, user name, etc. The defined privacy information will be displayed using ***on the image instead. 6.
Network Video Recorder User Manual Figure 9-6 Set Trigger Cameras of POS 5. Select the normal linkage actions. 6. Select one or more alarm output(s) to trigger. 7. Select one or more channels to record or become full-screen monitoring when a POS alarm is triggered. 8. Click Apply to save the settings.
Network Video Recorder User Manual Chapter 10 Hot Spare Recorder Backup Video recorders can form an N+1 hot spare system. The system consists of several working video recorders and a hot spare video recorder; when the working video recorder fails, the hot spare video recorder switches into operation, thus increasing the reliability of the system. Contact your dealer for details of models that support the hot spare function.
Network Video Recorder User Manual 10.2 Set Working Recorder Steps 1. Go to System → Hot Spare. 2. Select Work Mode as Normal Mode. 3. Check Enable. 4. Enter IP address, user name, and admin password of the hot spare recorder. Figure 10-3 Hot Spare 5. Click Apply. 10.3 Manage Hot Spare System Steps 1. Go to System → Hot Spare in the hot spare recorder. 2. Check working recorders on the device list and click Add to link the working recorder to the hot spare recorder.
Network Video Recorder User Manual Figure 10-4 Add Working Recorder 123
Network Video Recorder User Manual Chapter 11 Network Settings 11.1 Configure DDNS You can set Dynamic DNS service for network access. Different DDNS modes are available: DynDNS, PeanutHull, and NO-IP. Before You Start You must register the DynDNS, PeanutHull, or NO-IP services with your ISP before configuring DDNS settings. Steps 1. Go to System → Network → TCP/IP → DDNS Figure 11-1 DDNS Settings 2. Check Enable. 3. Select DDNS Type as DynDNS. 4. Enter Server Address for DynDNS (i.e., members.dyndns.
Network Video Recorder User Manual 11.3 Configure Port Mapping (NAT) Two ways are provided for port mapping to realize the remote access via the cross-segment network, UPnP™ and manual mapping. Before You Start If you want to enable the UPnP™ function of the device, you must enable the UPnP™ function of the router to which your device is connected.
Network Video Recorder User Manual 4. Enter the virtual server setting page of router; fill in the blank of Internal Source Port with the internal port value, the blank of External Source Port with the external port value, and other required contents. Note ● Each item should be corresponding with the device port, including server port, http port, RTSP port and https port. ● The virtual server setting interface below is for reference only, it may be different due to different router manufactures.
Network Video Recorder User Manual Figure 11-4 SNMP Settings 2. Check Enable. A message will pop up to notify about a possible security risk. Click Yes to continue. 3. Configure the SNMP settings as needed. Trap Address SNMP host IP address. Trap Port Port of the SNMP host. 4. Click Apply. 11.
Network Video Recorder User Manual password is changed, etc. Before You Start The device must be connected to a local area network (LAN) that contains an SMTP mail server. The network must also be connected to either an intranet or the Internet depending on the location of the e-mail accounts to which you want to send notifications. Steps 1. Go to System → Network → Advanced → Email. Figure 11-5 Email Settings 2. Configure the email settings.
Network Video Recorder User Manual Select Receivers Select the receiver. Up to 3 receivers can be configured. Receiver The receiver's name. Receiver's Address The e-mail address of the user to be notified. Enable Attached Picture Check to send e-mail with attached alarm images. The interval is the time between sending two subsequent alarm images. 3. Click Apply. 4. Optional: Click Test to send a test email. 11.6 Configure Port You can configure different types of ports to enable relevant functions.
Network Video Recorder User Manual With a remote alarm host configured, the device will send the alarm event or exception message to the host when an alarm is triggered. The remote alarm host must have the client management system (CMS) software installed.The alarm host IP refers to the IP address of the remote PC on which the CMS software (e.g., iVMS-4200) is installed, and the alarm host port (7200 by default) must be the same as the alarm monitoring port configured in the software.
Network Video Recorder User Manual Caution We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product. 5.
Network Video Recorder User Manual Chapter 12 User Management and Security 12.1 Manage User Accounts The Administrator user name is admin and the password is set when you start the device for the first time. The Administrator has the permission to add and delete users and configure user parameters. 12.1.1 Add a User Steps 1. Go to System → User. 2. Click Add to enter the operation permission interface. 3. Input the admin password and click OK. 4.
Network Video Recorder User Manual 5. Click OK. In the User Management interface, the added new user is displayed on the list. 12.1.2 Edit the Admin User For the admin user account, you can modify your password and unlock pattern. Steps 1. Go to System → User. 2. Select the admin user from the list. 3. Click Modify. Figure 12-1 Edit User (Admin) 4. Edit the admin user information as desired, including a new admin password (strong password is required) and MAC address. 5.
Network Video Recorder User Manual Note When the admin password is changed, export the new GUID to the connected USB flash drive in the Import/Export interface for the future password resetting. 7. Configure security question for password resetting. 8. Configure reserved email for password resetting. 9. Click OK to save the settings. 12.1.3 Edit an Operator/Guest User You can edit the user information, including user name, password, permission level, and MAC address. Steps 1. Go to System → User. 2.
Network Video Recorder User Manual of the device. Steps 1. Go to System → User. 2. Select a user from the list, and then click to enter the permission settings interface. Figure 12-3 User Permission Settings Interface 3. Set the user's operating permissions for Local Configuration, Remote Configuration, and Camera Configuration for the user. 1) Set Local Configuration Local Log Search Searching and viewing logs and system information of device.
Network Video Recorder User Manual Local Shutdown Reboot Shutting down or rebooting the device. 2) Set Remote Configuration Remote Log Search Remotely viewing logs that are saved on the device. Remote Parameters Settings Remotely configuring parameters, restoring factory default parameters, and importing/exporting configuration files. Remote Camera Management Remote adding, deleting, and editing of the IP cameras. Remote Serial Port Control Configuring settings for RS-232 and RS-485 port settings.
Network Video Recorder User Manual Local PTZ Control Locally controlling PTZ movement of the selected camera(s). Remote PTZ Control Remotely controlling PTZ movement of the selected camera(s). Local Video Export Locally exporting recorded files of the selected camera(s). Local Live View View live video of the selected camera(s) in local. 4. Click OK to save the settings. 12.2.
Network Video Recorder User Manual Figure 12-4 Set Live View Permissions on Lock Screen 4. Set the permissions.Select the camera (s) to allow live view when the current user account is in logout status. 5. Click OK. 12.3 Configure Password Security 12.3.1 Export GUID File The GUID file can help you to reset password when you forget it. You can export GUID file via web browser. Please keep the GUID file properly. Before You Start Ensure you are on the same network segment with your device. Steps 1.
Network Video Recorder User Manual Figure 12-5 Export GUID File 5. Click Export in Export GUID File. 6. Enter the admin password. 7. Save the GUID file to a directory as your desire. 12.3.2 Configure Security Questions The security questions can help you to reset password when you forget your password, or encounter security issues. Steps 1. Click Security Question Configuration when you are activating the device, or editing the admin user account. 2.
Network Video Recorder User Manual Figure 12-6 Configure Security Questions 3. Click OK. 12.3.3 Configure Reserved Email The reserved email will help you to reset password when you forget your password. Steps 1. Check Reserved E-mail when you are activating the device, or click Modify when you are editing the admin user account. 2. Enter reserved email address.
Network Video Recorder User Manual Figure 12-7 Configure Reserved Email 3. Click OK. 12.4 Reset Password When you forget the admin password, you can reset the password by importing the GUID file, answering security questions, or entering verification code from your reserved email. 12.4.1 Reset Password by GUID You can reset password by GUID via web browser. Before You Start Ensure you have the correct GUID file. Steps 1. On the user login interface, click Forgot password?. 2.
Network Video Recorder User Manual Warning We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product. 6.
Network Video Recorder User Manual 3. Click OK. 4. Click Next if you accept the legal disclaimer. You can use a smartphone to scan the QR code and read the legal disclaimer. 5. Obtain the verification code. There are two ways to get the verification code. – Use Hik-Connect app to scan the QR code. – Send the QR code to email server. 1. Insert a USB flash drive to your device. 2. Click Export to export the QR code to USB flash drive. 3. Email the QR code to pw_recovery@hikvision.com as attachment. 6.
Network Video Recorder User Manual Chapter 13 System Management 13.1 Configure Device Steps 1. Go to System → General. 2. Configure the following settings. Language The default language used is English. Output Standard Set the output standard to NTSC or PAL, which must be the same as the video input standard. Resolution Configure video output resolution. Device Name Edit device name. Device No. Edit the device serial number. The Device No. can be set in the range of 1 to 255, and the default No. is 255.
Network Video Recorder User Manual 13.2.1 Manual Time Synchronization Steps 1. Go to System → General. 2. Configure the date and time. 3. Click Apply to save the settings. 13.2.2 NTP Synchronization Connection to a network time protocol (NTP) server can be configured on your device to ensure the system’s date and time accuracy. Steps 1. Go to System → Network → TCP/IP → NTP. 2. Check Enable. 3. Configure NTP settings as need.
Network Video Recorder User Manual 4. Set the DST Bias. Set the time (30/60/90/120 minutes) offset from the standard time. 5. Click Apply to save the settings. 13.3 Network Detection 13.3.1 Network Traffic Monitoring Network traffic monitoring is the process of reviewing, analyzing and managing network traffic for any abnormality or process that can affect network performance, availability and/or security. Steps 1. Go to Maintenance → Network → Traffic. 2.
Network Video Recorder User Manual 4. Click Test. Figure 13-2 Test Network Delay and Packet Loss 13.3.3 Export Network Packet After the recorder accessing network, you can use USB flash drive to export network packet. Before You Start Prepare a USB flash drive to export network packet. Steps 1. Insert the USB flash drive. 2. Go to Maintenance → Network → Network Detection. 3. Select network card in Select NIC. 4. Select the USB flash drive in Device Name.
Network Video Recorder User Manual Figure 13-4 Network Resource Statistics 2. View the bandwidth statistics, including IP Camera, Remote Live View, Remote Play, Net Total Idle, etc. 3. Optional: Click Refresh to obtain the latest data. 13.4 Storage Device Maintenance 13.4.1 Bad Sector Detection Steps 1. Go to Maintenance → HDD Operation → Bad Sector Detection. 2. Select the HDD No. you want to configure in the dropdown list. 3. Select All Detection or Key Area Detection as the detection type. 4.
Network Video Recorder User Manual 13.4.2 S.M.A.R.T. Detection HDD detection functions such as the adopting of the S.M.A.R.T. and the Bad Sector Detection techniques. S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) are HDD monitoring systems to detect various reliability indicators in the hopes of anticipating failures. Steps 1. Go to Maintenance → HDD Operation → S.M.A.R.T. 2. Select the HDD to view its S.M.A.R.T. information list. 3. Set Self-Test Type. 4. Click Self-Test to start the S.
Network Video Recorder User Manual Figure 13-7 Health Detection 2. Click a HDD to view details. 13.4.4 Configure Disk Clone Select the HDDs to clone to the eSATA HDD. Before You Start Connect an eSATA disk to the device. Steps 1. Go to Maintenance → HDD Operation → HDD Clone. Figure 13-8 HDD Clone 2. Check the HDD to clone. The capacity of the selected HDD must match the capacity of the clone destination. 3. Click Clone. 4. Click Yes on the pop up message box to create the clone.
Network Video Recorder User Manual 13.4.5 Repair Database Repairing database will rebuild all databases. It might help to improve your system speed after upgrade. Steps 1. Go to Storage → Storage Device. 2. Select the drive. 3. Click Repair Database. 4. Click Yes. Note ● Repairing database will rebuild all databases.
Network Video Recorder User Manual Figure 13-10 Local Upgrade Interface 3. Select the firmware update file from the storage device. 4. Click Upgrade to start upgrading. After the upgrade is completed, the device will reboot automatically to activate the new firmware. 13.5.2 Upgrade by FTP Before You Start Ensure the network connection of the PC (running FTP server) and the device are valid and correct. Run the FTP server on the PC and copy the firmware into the corresponding directory of your PC. Steps 1.
Network Video Recorder User Manual 13.5.4 Upgrade by Hik-Connect After logging the device into Hik-Connect, the device would periodically check for the latest firmware from Hik-Connect. If an upgrade firmware is available, the device will notify you when you log in. You can also manually check for the latest firmware. Before You Start Ensure the device has successfully connected to Hik-Connect, and it requires to install at least one read-write HDD for firmware downloading. Steps 1.
Network Video Recorder User Manual 2. Export or import the device configuration files. – Click Export to export configuration files to the selected local backup device. – To import a configuration file, select the file from the selected backup device and click Import. Note After having finished importing configuration files, the device will reboot automatically. 13.7 Log Management 13.7.1 Log Storage You can customize the log storage disk and log storage period. Steps 1. Go to Storage → Advanced.
Network Video Recorder User Manual viewed and exported at any time. Steps 1. Go to Maintenance → Log Information. Figure 13-14 Log Search Interface 2. Set the log search conditions, including the time, major type and minor type. 3. Click Search to start searching the log files. 4. The matched log files will be displayed on the list, as shown below. Figure 13-15 Log Search Results Note Up to 2,000 log files can be displayed each time. 5.
Network Video Recorder User Manual Figure 13-16 Log Server Settings 2. Check Enable 3. Set Upload Time, Server IP Address, and Port. 4. Optional: Click Test to test if parameters are valid. 5. Click Apply. 13.7.4 One-Way Authentication You can install a CA certificate (from the server) to your device to authorize the server via web browser, this would improve the log communication security. Before You Start ● Download the CA certificate from the server. ● Ensure log server parameters are valid. Steps 1.
Network Video Recorder User Manual 13.7.5 Two-Way Authentication You can install a CA certificate (from the server) to your device to authorize the server, and create a certificate (from your device) to authorize your device by the server. This would improve the log communication security. Two-way authentication can be configured via web browser. Before You Start ● Download the CA certificate from the server. ● Ensure log server parameters are valid. Steps 1.
Network Video Recorder User Manual 13.8 Export Diagnostic Information When exceptions occur, you can export diagnostic information via web browser, and check it. Steps 1. Go to Configuration → System → Maintenance → Diagnose via web browser. 2. Check Export Diagnostic Information. 3. Click Save. 4. Click Diagnose Information. 5. Set the saving path and file name as your desire. 6. Save the file. 13.9 Restore Default Settings Steps 1. Go to Maintenance → Default. Figure 13-19 Restore Default Settings 2.
Network Video Recorder User Manual 13.10 Security Management 13.10.1 RTSP Authentication You can specifically secure the stream data of live view by setting the RTSP authentication. Steps 1. Go to System → System Service → System Service. Figure 13-20 RTSP Authentication 2. Select RTSP Authentication Type. Note Two authentication types are selectable, if you select digest, only the request with digest authentication can access the video stream by the RTSP protocol via the IP address.
Network Video Recorder User Manual Figure 13-21 HTTP Authentication 2. Check Enable HTTP. 3. Select HTTP Authentication Type. Note Two authentication types are selectable, for security reasons, it is recommended to select digest as the authentication type. 4. Click Apply to save the settings. 5. Restart the device to take effect the settings. 13.10.
Network Video Recorder User Manual Chapter 14 Appendix 14.1 Glossary Dual-Stream Dual-stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 1080P and the sub-stream having a maximum resolution of CIF. DVR Acronym for Digital Video Recorder.
Network Video Recorder User Manual Acronym for Network Time Protocol. A protocol designed to synchronize the clocks of computers over a network. NTSC Acronym for National Television System Committee. NTSC is an analog television standard used in such countries as the United States and Japan. Each frame of an NTSC signal contains 525 scan lines at 60Hz. NVR Acronym for Network Video Recorder.
Network Video Recorder User Manual 14.3 Device Command Please scan the QR code below to view the device command document. Figure 14-2 Device Command 14.4 Frequently Asked Questions 14.4.1 Why is there a part of channels displaying “No Resource” or turning black screen in multi-screen of live view? Reason 1. Sub-stream resolution or bitrate settings is inappropriate. 2. Connecting sub-stream failed. Solution 1. Go to Camera → Video Parameters → Sub-Stream.
Network Video Recorder User Manual 14.4.2 Why is the video recorder notifying not support the stream type? Reason The camera encoding format mismatches with the video recorder. Solution If the camera is using H.265/MJPEG for encoding, but video recorder does not support H.265/MJPEG, change the camera encoding format to the same as video recorder. 14.4.3 Why is the video recorder notifying risky password after adding network camera? Reason The camera password is too weak.
Network Video Recorder User Manual 14.4.6 Why is the timeline at playback not constant? Reason 1. When the video recorder is using event recording, it only records video when event occurs. Hence the video may not be continuous. 2. Exception occurs, such as the device offline, HDD error, record exception, network camera offline, etc. Solution 1. Ensure the recording type is continuous recording. 2. Go to Maintenance → Log Information. Search the log file during the video time period.
Network Video Recorder User Manual 14.4.9 Why is the video recorder notifying IP conflict? Reason The video recorder uses the same IP address as other devices. Solution Change the IP address of video recorder. Ensure it is not the same as other devices. 14.4.10 Why is image getting stuck when the video recorder is playing back by single or multi-channel cameras? Reason HDD read/write exception. Solution Export the video, and play it with other devices.
Network Video Recorder User Manual 2. The motion detection event setting is incorrect. 3. HDD exception. Solution 1. The recording schedule is setup correctly by following the steps listed in Configuring Record/Capture Schedule. 2. The motion detection area is configured correctly. The channels are being triggered for motion detection (See Configuring Motion Detection). 3. Check if the device has installed HDD. Check if the HDD is initialized. If not, go to Storage > Storage Device to initialize the HDD.
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