Video Intercom 9 Series Indoor Station Operation Guide
Video Intercom 9 Series Indoor Station Operation Guide Legal Information ©2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. About this Manual The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons.
Video Intercom 9 Series Indoor Station Operation Guide CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
Video Intercom 9 Series Indoor Station Operation Guide Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Danger Caution Note Description Indicates a hazardous situation which, if not avoided, will or could result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.
Video Intercom 9 Series Indoor Station Operation Guide Safety Instruction Warning ● ● ● ● ● ● ● All the electronic operation should be strictly compliance with the electrical safety regulations, fire prevention regulations and other related regulations in your local region. Please use the power adapter, which is provided by normal company. The power consumption cannot be less than the required value.
Video Intercom 9 Series Indoor Station Operation Guide ● ● ● ● ● ● ● ● ● ● ● ● Please use the provided glove when open up the device cover, avoid direct contact with the device cover, because the acidic sweat of the fingers may erode the surface coating of the device cover. Please use a soft and dry cloth when clean inside and outside surfaces of the device cover, do not use alkaline detergents. Please keep all wrappers after unpack them for future use.
Video Intercom 9 Series Indoor Station Operation Guide Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
Video Intercom 9 Series Indoor Station Operation Guide EU Conformity Statement This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, RE Directive 2014/53/EU,the RoHS Directive 2011/ 65/EU 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union.
Video Intercom 9 Series Indoor Station Operation Guide 1. l'appareil ne doit pas produire de brouillage, et 2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.
Video Intercom 9 Series Indoor Station Operation Guide Contents 1 About this Manual ...................................................................................... 1 2 Wake Up the Device ................................................................................... 2 3 Main Page Introduction .............................................................................. 3 4 Local Operation .......................................................................................... 7 4.
Video Intercom 9 Series Indoor Station Operation Guide 6 Remote Operation via the client software ............................................... 20 6.1 Call Indoor Station ........................................................................................... 20 6.2 Receive Call from Indoor Station/Door Station ............................................... 21 6.3 View Live Video of Door Station and Outer Door Station ............................... 21 6.4 View Call Logs .............................
Video Intercom 9 Series Indoor Station Operation Guide 1 About this Manual Get the manual and related software from or the official website (http:// www.hikvision.com).
Video Intercom 9 Series Indoor Station Operation Guide 2 Wake Up the Device You should wake up the device from the standby mode to enter the main page. When you enable the gesture password function, you should enter the gesture password to unlock the device. Steps 1. Touch the screen to wake up the deivce. 2. Enter the gesture password to unlock the device. Note ● ● When you forget the gesture password, you can tap Forgot Gesture Password or Use admin password to enter admin password to unlock.
Video Intercom 9 Series Indoor Station Operation Guide 3 Main Page Introduction Wake up the device. Refers to Wake Up the Device for details. Main Page Introduction On the home page of the device, you can slide up or down to enter the call page, alarm page and the third-party App settings page. Figure 3-1 Main Page Main Page You can call resident, view and add contact, live view remotely, arm or disarm the device on the main page. One-Push to Arm/Disarm arm or disarm the device.
Video Intercom 9 Series Indoor Station Operation Guide When the device is connect to the elevator controller, tap elevator. to call Call Center Tap to call center. Lock the Screen Tap to lock the screen. Mobile Client Settings Tap + to add the account to the mobile client. And you can operate the device remotely via mobile client. Call Page You can view call logs and search notice on the call page. Figure 3-2 Call Page Alarm Page You can view alarm logs, pictures in album on the alarm page.
Video Intercom 9 Series Indoor Station Operation Guide Figure 3-3 Alarm Page The Third-Party App Settings Page You can add or run the third-party Apps on the third-party App settings page. Figure 3-4 The Third-Party App Settings Page Shortcut Control Center Slide up from the bottom of the screen, you can set the device easily.
Video Intercom 9 Series Indoor Station Operation Guide Go Back to the Main Page Tap Figure 3-5 Control Center can go back to the main page of the device from any page. Do Not Disturb Tap to enable or disable the Do Not Disturb function. Wi-Fi Tap to enable or disable the Wi-Fi function, and you can connect to wireless network. Settings Tap to enter the settings page. Lock the Screen Tap to lock the screen. Bluetooth Tap to enable or disable the bluetooth function.
Video Intercom 9 Series Indoor Station Operation Guide 4 Local Operation 4.1 Call Settings 4.1.1 VoIP Account Settings Enable VoIP account functions, and others can call via VoIP number you have set. Before You Start Wake up the device. Refers to Wake Up the Device for details. Steps 1. On the main page of the device, tap Settings → Advanced Settings → VoIP Account Settings to enter the settings page. Note Admin password is required to enter the advanced settings page. Figure 4-1 VoIP Account Settings 2.
Video Intercom 9 Series Indoor Station Operation Guide Before You Start Wake up the device. Refers to Wake Up the Device for details. Steps 1. On the main page of the device, tap Contact List to enter the contact list page. Figure 4-2 Contact List 2. Tap + to pop up the contact adding dialog. Figure 4-3 Add Contact 3. Enter the contact name and room No.
Video Intercom 9 Series Indoor Station Operation Guide Note If you enable the VoIP account functions, you should enter the contact name and the phone number of VOIP account for the standard SIP protocol. 4. Tap OK to save the settings. Note Up to 200 contacts can be added. 4.1.3 Call Resident Before You Start Wake up the device. Refers to Wake Up the Device for details. Steps 1. On the main page of the device, tap Call to enter the residents calling page. Figure 4-4 Call Resident 2.
Video Intercom 9 Series Indoor Station Operation Guide 4.1.4 Call Indoor Extension/Indoor Station If you install indoor station and indoor extensions at home, you can call the indoor extension via your indoor station, and vice versa. If you have installed more than 2 indoor extensions, you can also call the indoor extension from the indoor extension. Call Indoor Extension from Indoor Station Enter 【0-indoor extension No.】 on the indoor station to start calling the target indoor extension.
Video Intercom 9 Series Indoor Station Operation Guide Steps 1. On the main page of the device, tap → Call Log to enter the call log page. Figure 4-5 Call Logs 2. Tap a piece of call logs in the list to call back. Note ● ● Indoor extension does not support this function. The indoor station saves call logs from door station, outer door station, management center and other indoor stations. ● Hold a piece of call logs, and tap Delete Logs to delete. ● Tap Clear to delete all pieces of call logs. 4.
Video Intercom 9 Series Indoor Station Operation Guide Figure 4-6 Live View 2. Tap Main Door Station to enter the live view page of door station. Note ● ● On the Call from Door Station page, there are 2 unlock buttons: Unlock 1, and Unlock 2. When you tap Unlock 1, the building gate will open by default. When you tap Unlock 2, the door station connected door will open. On the Call from Door Station page, there are 1 capture button. You can tap the button to capture the picture via door station. 3.
Video Intercom 9 Series Indoor Station Operation Guide Before You Start ● ● ● Wake up the device. Refers to Wake Up the Device for details. On the main page of the device, tap Settings → Advanced Settings to enable the Zone Alarm functions. You should create an arm/disarm password. Please refers to Operation Password Settings for the details. Steps 1. On the main page of the device, tap Stay to enter the scene page. 2. Select Stay, Away, Sleeping or Custom. 3.
Video Intercom 9 Series Indoor Station Operation Guide Steps Note Arming status page and zone settings page are hidden by default. You should enable alarm function first. 1. On the main page of the device, tap Settings → Preference → Scene Settings to enter the arming mode settings page. Figure 4-7 Scene Settings 2. Tap Stay, Away, Sleeping, or Custom to enter the page. Figure 4-8 Arming Mode Settings 3. Arm the selected zone.
Video Intercom 9 Series Indoor Station Operation Guide Note ● ● ● Zones are configurable on the arming mode page. 24H alarm zone including smoke detector zone and gas detector zone will be triggered even if they are disabled. Arming mode settings should be configured with the settings of arming status on the user page of the device. 4.5 Information Management You can view public notice, visitor message, alarm log and capture log on information management page. Wake up the device.
Video Intercom 9 Series Indoor Station Operation Guide Tap the item to view the details of the notice. Delete Tap delete button at the upper-right corner of the page and select items to delete. Alarm Log On the main page of the device, tap or slide down to enter the alarm information page. Tap Alarm Log to view the alarm logs. Details Figure 4-10 Alarm Logs Tap the item to view the details of the alarm log. Delete Tap delete button at the upper-right corner of the page and select items to delete.
Video Intercom 9 Series Indoor Station Operation Guide Delete Tap delete button at the upper-right corner of the page and select pictures to delete. Delete Captures and Messages Automatically On the main page of the device, tap Settings → Basic Settings to enter the settings page. Figure 4-11 Basic Settings Tap Auto Delete Captures/Messages to set the interval to delete automatically.
Video Intercom 9 Series Indoor Station Operation Guide 5 Remote Operation via Mobile Client 5.1 Set up Mobile Client You can configure and operate the device via mobile client remotely. Before You Start Make sure your mobile device has been connected to Wi-Fi. Steps 1. Install Hik-Connect and register a user account for iOS and Android. 1) Search Hik-Connect in App Store client.
Video Intercom 9 Series Indoor Station Operation Guide Note Make sure the device and the mobile device are in the same LAN. - Wired Connection: a. Tap Next. b. Connect the device to the router with a network cable. Note Make sure your mobile phone is connected to the same router. c. Tap Connected. - Wireless Connection: a. Connect the device to the Wi-Fi. Note Make sure your mobile phone has been connected to the same Wi-Fi or your device has been connected to the hotspot of the mobile phone. b. Tap Add. c.
Video Intercom 9 Series Indoor Station Operation Guide 6 Remote Operation via the client software The Video Intercom module provides remote control and configuration on video intercom products via the iVMS-4200 client software. 6.1 Call Indoor Station Steps 1. On the main page, click Access Control → Video Intercom to enter the Video Intercom page. 2. Select a resident and click selected resident. in the Call Household column to start calling the Figure 6-1 Calling Indoor Station 3.
Video Intercom 9 Series Indoor Station Operation Guide 6.2 Receive Call from Indoor Station/Door Station Steps 1. Select the client software in the indoor station or door station page to start calling the client and an incoming call dialog will pop up in the client software. Figure 6-2 Incoming Call from Indoor Station 2. Click Answer to answer the call. Or click Hang Up to decline the call. 3. After you answer the call, you will enter the In Call window. ● Click to adjust the volume of the loudspeaker.
Video Intercom 9 Series Indoor Station Operation Guide You can get the live view of the door station and outer door station in the Main View module and control the door station and outer door station remotely. In the Main View module, double-click a door station or outer door station device or drag the device to a display window to start the live view. You can click Unlock on the menu to open the door remotely. 6.
Video Intercom 9 Series Indoor Station Operation Guide You can create different types of notices and send them to the residents. Four notice types are available, including Advertising, Property, Alarm and Notice Information. Steps 1. On the main page, click Access Control → Video Intercom to enter the Video Intercom page. 2. Click Notice to enter the Release Notice page. Figure 6-4 Release Notice 3. Click Add on the left panel to create a new notice.
Video Intercom 9 Series Indoor Station Operation Guide Figure 6-5 Create a Notice 4. Edit the notice on the right panel. 1) Click ... on the Send To field to pop up the Select Resident dialog. 2) Check the checkbox(es) to select the resident(s). Or you can check the All checkbox to select all the added residents. 3) Click OK to save the selection. 4) Enter the subject on the Subject field. Note Up to 63 characters are allowed in the Subject field.
Video Intercom 9 Series Indoor Station Operation Guide Note Up to 6 pictures in the JPGE format can be added to one notice. And the maximum size of one picture is 512KB. 7) Enter the notice content in the Information field. 8) Optional: You can also click Clear to clear the edited content. Note Up to 1023 characters are allowed in the Content field. 5. Click Send to send the edited notice to the selected resident(s). The sent notice information will display on the left panel.
Video Intercom 9 Series Indoor Station Operation Guide Figure 6-6 Search Call Logs 3. Set the search conditions, including call status, device type, start time and end time. Call Status Click to unfold the drop-down list and select the call status as Dialed, Received or Missed. Or select All to search logs with all statuses. Device Type Click to unfold the drop-down list and select the device type as Indoor Station, Door Station, Outer Door Station or Analog Indoor Station.
Video Intercom 9 Series Indoor Station Operation Guide Steps 1. On the main page, click Access Control → Video Intercom to enter the Video Intercom page. 2. Click Notice to enter the Notice page. Figure 6-7 Search Notice 3. Set the search conditions, including notice type, subject, recipient, start time and end time. Recipient Input the recipient information in the Recipient field to search the specified notice. Subject Input the keywords in the Subject field to search the matched notice.
Video Intercom 9 Series Indoor Station Operation Guide 6. You can view and edit the notice details, check the sending failed/sent succeeded/ unread users, and resend the notice to sending failed/unread users. 7. Optional: Click Export to export the notices to your PC.
Video Intercom 9 Series Indoor Station Operation Guide A. Communication Matrix and Device Command Communication Matrix Scan the following QR code to get the device communication matrix. Note that the matrix contains all communication ports of Hikvision access control and video intercom devices. Figure A-1 QR Code of Communication Matrix Device Command Scan the following QR code to get the device common serial port commands.
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