Warranty

REPAIR MADE SIMPLE.
One click or a call does it all. Visit Hilti Online or call Customer Service for more information:
www.us.hilti.com 1-800-879-8000 (U.S.) | www.hilti.ca 1-800363-4458 (Canada)
1 Some exceptions apply; please see warranty information for a specic tool.
2 Wear and tear coverage excludes damage due to abuse, or use not in accordance with the tool operator’s manual. The following consumable items are excluded from wear and tear coverage and
repair or replacement of those items shall be at customer’s expense: pistons, buffers, and spring clips for powder actuated tools, pull cord assemblies and lters for gas saws and lters for vacuums.
3 One day repair turnaround time starts when the tool is received at Tool Service center (TSC). A repair is only eligible for time-promise if customer approves Repair Cost Limit (RCL) in advance; repairs
with authorizations for less than the full RCL and repairs requiring quotes are not eligible. Limit of 5 tools per company per day per TSC. Tools must be received at TSC via UPS or Purolator (not via
drop off). Some tools are excluded: total stations, optical devices, detection tools, wall saws, wire saws, and HAT 128. Excludes delays caused by force majeure events ( e.g. hurricanes).
WARRANTY REDEfINED.
Materials and workmanship warranty
• Hilti will repair or replace defective parts as a result of defects in
materials or workmanship for 20 years.
Wear and tear coverage
• Hilti will repair tools at no cost for 2 years from date of purchase
1
.
• Damage due to wear and tear is covered; no charges for parts, labor,
or even shipping.
2
In and out in one day or the repair is fREE
• If Hilti does not repair and ship a tool the same day it is received in a
Tool Service Center then the repair will be free of charge, including
parts, labor and shipping.
3
Hilti’s Tool Warranty is simply the best in the industry
Limited Warranty Wear & Tear Coverage Repair Turnaround
Hilti 20 years 2 years 1 day
Milwaukee 5 years None 5 days
Bosch 3 years None 5 days
Makita 3 years None Unknown
DeWalt 3 years 1 year Unknown