Warranty

Hilti. Outperform. Outlast.
Hilti, Inc. (U.S.) 1-800-879-8000 www.us.hilti.com • en español 1-800-879-5000
Hilti (Canada) Corp. 1-800-363-4458 www.hilti.ca
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Hilti Tool Services
No-Cost Coverage
• No additional costs on all repairs, including wear and tear parts and labor
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• Free shipping
• Repairs conducted by Certified Repair Technicians employed by Hilti
• Tool is back in your hands and on the job within five days
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• Upgrade to a new tool: At the end of your No-Cost Coverage period, receive a
consumable credit voucher valued from $75-$1,000 when you trade in a qualifying
old tool and purchase a new one!
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Some limitations apply:
1 No-Cost Coverage excludes damage due to abuse, or use not in accordance with the tool operator’s manual. The following items are excluded
from No Cost wear and tear coverage: pistons, buffers and spring clips for powder actuated tools, pull cord assemblies and lters for gas saws,
detachable power supply cords, and lters for vacuums. Repair or replacement costs of these items shall be at Customer’s expense.
2 Typical turnaround time. Actual time may vary.
3 Consumable credit voucher program subject to change without notice.
4 Lifetime Manufacturer’s Warranty and Lifetime Repair Cost Limit offered as long as replacement parts remain available.
5 Repair warranty is valid only for a full repair. For those tools with an expired 2 year No-Cost period, the repair warranty duration is 6 months. For
those tools with an expired 1 year No-Cost period, the repair warranty duration is 3 months. Tools without a No-Cost period have a 30 day repair
warranty for paid full repairs.
6 Lifetime Repair Cost Limit values do not include charges for outbound freight or taxes when applicable.
Continuing Coverage
• Repair Warranty: A paid full repair comes with up to a 6 month warranty
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• Repair Cap: After the No-Cost Coverage period, repairs will not exceed 30% of the list
price for that tool, even if it needs a complete overhaul. Should the cost of the repair be
less than the 30% threshold, you are only charged the actual cost of the repair.
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Quality without compromise
• Hilti will repair or replace any tool that breaks as
a result of materials or manufacturing defects.
Period.
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Hilti Tool Services.
No Games. Less Headaches.
Forget what you know about warranties. With Hilti, you select
the tool service coverage that works best for your business.
Whether you choose an ownership or usage model, Hilti offers
a superior standard of service that keeps your tools running.
That’s our service promise to you.
Hilti Lifetime Service.
Tool ownership.
You don’t just own the tool. You also own a tool service package.
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“I prefer to own and
manage my tools.”