Quick Installation Guide

Thank you for purchasing a HiMirror product. Our products are made with a commitment to quality design. To ensure your best experience with our product, we advise you to read the quick
installation guide or visit our website for further information (www.himirror.com). If warranty service is needed, please contact our official website at www.himirror.com/support. If you would like to
learn more about the warranty services, please log on to www.himirror.com, select “Support”, then “Product Warranty” or “Download”, where you can find complete details of all the warranty terms
and conditions. With any request for warranty service, you must provide the product name, serial number and date of purchase. Please keep this warranty card in a safe place. If it is lost or
destroyed a new one will not be issued. Please present this warranty card if you require any warranty service for covered defects in the product arising during the warranty period. Please retain all
original packaging material. If you need a warranty service, please send your product with the original packaging. Sending without the original packaging material may cause product damage
during the delivery and may result in service fees for which you will be responsible.
IN ALL EVENTS, THE TOTAL LIABILITY OF HIMIRROR FOR ANY PRODUCT DEFECTS OR ANY DAMAGES ARISING THEREFROM WILL NOT EXCEED THE END-USER’S PURCHASE PRICE FOR THIS
PRODUCT, PLUS ANY NECESSARY EXPENSES INCURRED BY THE END-USER IN REQUESTING WARRANTY SERVICE.
Product Warranty Card – Limited Warranty
Limited Warranty
What is Covered.
Except as stated below, this product is warranted to the original end-user buyer against any
defects in material and workmanship that arise as a result of normal and reasonable use of
the product. This warranty is not transferable to anyone who subsequently purchases,
leases or otherwise obtains the product from the original end-user buyer.
How long the warranty lasts.
The product is warranted for one year from the original end-user’s product purchase date as
shown on the product warranty card or on other written proof of the original end-user’s
product purchase date or for one year from the date of manufacture of the product if no
written proof of the original end-user’s product purchase date can be provided.
What is not covered.
This warranty covers only defects in materials or workmanship arising as a result of normal
and reasonable use of the product and does not cover any other problems, including those
that arise from: (i) improper maintenance or modification; (ii) use of software, media, parts
or supplies not provided by HiMirror; (iii) operation of the product outside the product’s
specifications; or (iv) unauthorised modification or misuse of the product. No warranty is
given with respect to any consumables attached to or provided with the product (including
but not limited to carton, packing materials, power adapter, manuals, bracket, mounting
accessories). HiMirror does not perform warranty services outside of the region where you
purchased the product.
What HiMirror will do.
In the event a product defect is covered by this warranty, HiMirror will repair or replace the
product at no charge to the end-user, other than any shipping charges as stated below.
How to get service.
If warranty service is needed, please contact our official website at www.himirror.com/sup-
port. In order to receive warranty service, you must provide the product name, serial number
and date of purchase. If the product is eligible for warranty service, you will receive a Return
Merchandise Authorisation (RMA) number and the address of the service centre to which
the product should be shipped for warranty service. When you receive an RMA number, you
must send the product to the specified service centre with the RMA number printed on the
shipping label or on the shipping carton. An RMA number is required before you send the
product for warranty service. If you fail to include an RMA number on the shipping label or
the shipping carton, any repair or replacement of the product could be delayed.
Payment for shipping costs.
The end-user is responsible for the costs of shipping the product to the assigned service
centre for warranty service. If an end-user submits a product for warranty service within the
warranty period, the product has a product defect covered by this warranty, and the end-user
is located within the service area, HiMirror will be responsible for the costs of shipping the
repaired or replacement product to the end-user. In all other cases, the end-user is
responsible for the costs of shipping the product back to HiMirror. HiMirror ordinarily uses
ground shipping for the return of a product to the end-user after any warranty service. If an
end-user requests that the product be returned by an alternative method of shipment, and
HiMirror agrees to the alternative method, the end-user is responsible for the costs of
shipment by the alternative method.
Other Terms and Conditions
When providing any warranty service, HiMirror reserves the right to repair the product with
materials and parts selected by HiMirror or to replace the product with another product of
the same kind, at the option of HiMirror. Any replacement product may be new, refurbished
or used, provided that the replacement product has functionality at least equal to that of the
product being replaced. After any repair or replacement, the original warranty period will
continue from the end-user’s purchase date without extension or renewal.
HiMirror may charge the end user for all costs incurred by HiMirror with respect to a product
submitted for warranty service under any of the following circumstances:
●
Misuse: In the case of any defect or damage to the product caused by incorrect use,
improper installation, abnormal wear, physical damage or deformation caused by falls or
blows, burnt circuits resulting from action by the user, broken or bent interfaces or pins, or
any other defect or physical damage to the product caused by misuse.
●
Incompatibility issues: In the case of any problem not directly related to the function of the
product itself, such as a complaint of a conflict with or interference from other electronic
equipment, a failure to perform as the user expected, noise from motor operation, speed or
odor caused from use of the product.
●
Damage caused by force majeure such as a lightning strike, fire, earthquake, floods, civil
disturbance or war, or any other event beyond human control.
●
Any request for warranty service after expiration of the warranty period.
Limitation of Warranties
Disclaimer of Warranties
NEITHER HIMIRROR NOR ANY OF ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER
WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
EXCEPT AS EXPRESSLY PROVIDED HEREIN, HIMIRROR DISCLAIMS ALL WARRANTIES OF
MERCHANTABILITY, QUALITY AND FITNESS FOR A PARTICULAR PURPOSE.
Limitation of Duration of Warranties
THE DURATION OF ANY IMPLIED WARRANTY WITH RESPECT TO THE PRODUCT,
INCLUDING ANY WARRANTY OF MERCHANTABILITY, QUALITY OR FITNESS FOR A
PARTICULAR PURPOSE, IS LIMITED TO THE PERIOD OF THE LIMITED WARRANTY SET
FORTH ABOVE.
Some states do not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to you.
Limitation of Liability
THE REMEDIES PROVIDED IN THIS LIMITED WARRANTY ARE THE SOLE AND EXCLUSIVE
REMEDIES FOR ANY BREACH OF WARRANTY OR ANY DEFECTS IN THE PRODUCT.
EXCEPT AS SPECIFICALLY SET FORTH IN THIS LIMITED WARRANTY, IN NO EVENT SHALL
HIMIRROR OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF DATA OR PROFIT),
WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND
IRRESPECTIVE OF WHETHER HIMIRROR OR ANY OF ITS THIRD PARTY SUPPLIERS IS
ADVISED OR KNOWLEDGEABLE OF THE POSSIBILITY OF SUCH DAMAGES. FOR MORE
DETAIL, PLEASE VISIT OUR OFFICIAL WEBSITE (www.himirror.com) - PRIVACY POLICY.
IN ALL EVENTS, THE TOTAL LIABILITY OF HIMIRROR FOR ANY PRODUCT DEFECTS OR
ANY DAMAGES ARISING THEREFROM WILL NOT EXCEED THE ORIGINAL END-USER’S
PURCHASE PRICE FOR THIS PRODUCT PLUS ANY NECESSARY EXPENSES INCURRED BY
THE ORIGINAL END-USER IN REQUESTING WARRANTY SERVICE.
To the extent that this Limited Warranty is inconsistent with applicable state or federal law,
this Limited Warranty shall be deemed modified to be consistent with such applicable state
or federal law.
Some states do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state.
HiMirror is a product of Cal-Comp Big Data, Inc. and is distributed in the United States by
XYZprinting, Inc., a Delaware corporation (hereafter, “XYZprinting”). For purposes of this
Return Policy, HiMirror means XYZprinting.
Neither Cal-Comp Big Data, Inc. nor XYZprinting makes any warranty or assumes any
liability with respect to any cosmetics or other skin care products that may be manufactured
or sold by third parties.
HiMirror is not designed or intended to diagnose or prescribe treatment for any illness, injury
or disease. If you have a skin condition that may require medical treatment, you should
consult a health care professional.
Return Policy
Return Terms and Conditions.
●
A product that is unopened, unused, and undamaged may be returned to HiMirror for
refund or exchange within 30 days from the date of the invoice for the sale of the product;
however, a restocking fee may apply.
●
A product that is DOA (Dead on Arrival) may be returned to HiMirror for refund or
exchange within 30 days from the date of the invoice for the sale of the product.
●
HiMirror will accept the return of a product for refund or exchange only within the 30-day
return period and only in the case of an unopened or DOA product.
●
Opened or used products that are proven to be defective may be returned to an
authorized service center for repair within the warranty period in accordance with the
terms of the Product Warranty.
●
The returned product must include all the original contents and the original packaging.
The value of any missing items will be deducted from the total of any refund. The
end-user is responsible for any damage incurred during shipping.
Payment for Shipping Costs.
●
For the return of a non-DOA (Dead on Arrival) product, the end-user is responsible for the
costs of shipping the product back to the authorized HiMirror service center. For the return
of a DOA product, once the condition of the product is approved by the authorized service
center as DOA, we will be responsible for the end-user’s costs of shipping the product back
to the authorized service center. Otherwise, the end-user is responsible for the costs of
shipping the product back to the authorized service center for warranty service. If an
end-user returns a product for warranty service within the warranty period, and the product
requires warranty service, we will be responsible for the costs of shipping the repaired or
replacement product back to the end-user. In all other cases, the end-user is responsible for
the costs of shipping the product back to the end-user.
●
If the product is located in a region other than the one it was purchased from, the end-user
is responsible for the costs of shipping the product back to the original sale location.
How a Refund will be Made.
●
If a refund is approved, it will be credit to the original method of payment.
HiMirror is a product of Cal-Comp Big Data, Inc. and is distributed in the United States by
XYZprinting, Inc., a Delaware corporation (hereafter, “XYZprinting”). For purposes of this
Return Policy, HiMirror means XYZprinting.