Hisense • Roku TV H4 Model Series User Manual This user manual contains all of the information that you need to set up, use, maintain and enjoy your TV.
Copyright Statement Portions © 2014 Hisense Company Ltd. All rights reserved. Material in this User Manual is the property of Hisense Company Ltd. and its subsidiaries, and is protected under US and International copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any manner, electronic, print, or otherwise, without the prior written consent of the Hisense Company Ltd. is a violation of Hisense Company Ltd.
Disclaimers **Notwithstanding anything to the contrary, including in any or all descriptions, representations, statements or other communications related to this Hisense device (hereinafter “Device”) made in any form whatsoever and at any time, some or all of the pre-installed, or subsequently installed Application Services may not be available or capable of functioning as intended by the provider of the Application Services in any or all usage areas for reasons outside of Hisense’s control, including but
Table of Contents Register Your TV to Receive Hisense News................................................................................................... 4 Package Contents ...................................................................................................................................... 4 REQUIRED TOOLS AND DEVICES ............................................................................................................... 4 Lifting and Moving the TV ...............................
I found a show, now what? ..................................................................................................................... 37 Using the Roku Channel Store .................................................................................................................... 38 Customizing your TV ................................................................................................................................... 39 Rearrange tiles .............................................
Register Your TV to Receive Hisense News Thank you for choosing this Hisense • Roku TV. This User Manual provides information about the numerous features and easy-to-understand connect devices to your TV, attach the TV stand, complete the Guided Setup, configure your settings, stream content and much more. Because we value your business, we want to keep you in the know of ‘all things Hisense’.
Lifting and Moving the TV • • • • We recommend that at least 2 people are available to lift and transport the TV. Before moving or lifting the TV, disconnect the power cord and all cables. When holding the TV, face the screen away from you to avoid damage. Hold the top and bottom of the TV firmly. Installing the Stand Follow the steps and illustrations below to install the stand. 3 1 Screw (M5×12) Stand cover Base Insert the stand cover into the base as shown.
CAUTION • • • • • • • • • • Be sure to use the provider spacers between the TV and the bracket when attaching the mount. To prevent internal damage to the TV and ensure it is mounted securely, be sure to use fixing screws (not provided) that are 9.5 - 11.
Locating Ports and Buttons on Your TV Buttons and Ports on the Hisense•Roku TV TV Side View TV Bottom View DC 5V USB 0.
Connecting Devices to Your TV This section provides the steps to connect various types of devices to the TV. Connecting an antenna, cable or satellite box 1. Connect one end of a coaxial cable (not included) to the [RF OUT] jack on the antenna, cable or satellite box. If you are using an antenna with twin-lead cable, you may need a 300-75 Ohm adapter (not provided) to connect it to the back of your TV. Likewise, if you are using several antennas, you may need a combiner (not provided). 2.
For instructions, please refer to the User Manual for the device. 1. Use an HDMI cable to connect the [HDMI] output jack of the AV device to the [HDMI] jack on the TV. 2. Plug the connected devices into the main socket before switching on the TV. 3. Select one of the HDMI sources as the input source using the [INPUT] button. EXTERNAL DEVICES HDMI HDMI TV JACK HDMI Cable (not included) DVD Set-top Box Note: The HDMI connector provides video and audio signals.
Connecting to the Internet through a Wireless (WiFi) Device This section shows how to establish a wireless Internet connection for your TV. Wireless Wi-Fi device or Wireless IP sharer Wireless Adapter built-in the TV set The LAN Port on the Wall (not included) LAN Cable Our built-in wireless LAN adapter supports the IEEE 802.11 b/g/n communication protocols and we recommend that you use an IEEE 802.11n router. When you play a video over an IEEEE 802.11 b/g connection, the video may not play smoothly.
Guided Setup With the preliminaries out of the way, it’s time to turn on your TV. As the TV starts for the first time, it leads you through Guided Setup, which configures the TV before you start to use it. During Guided Setup, you’ll: • • • • • Answer a few questions Provide network connection information Get a software update Link the TV to your Roku account Connect devices such as a DVD player, game console, or cable box Note: Guided Setup only runs the first time you turn on your TV.
Setting up your TV With the first Guided Setup screen on your TV, follow these steps to set up your TV: 1. Press the [OK] or [RIGHT] buttons on the remote control to go to the next screen: 2. Press OK to select Set up for home use. Home mode is the right choice for enjoying your TV. It provides energy- saving options as well as access to all features of the TV. Note: ‘Store’ mode configures the TV for retail display and is not recommended for any other use.
watch DVDs. If you want to connect later, it’s easy. We’ll show you how in “Benefits of connecting” on page19. Connecting the TV enables you to choose from 1,500+ streaming channels with over 200,000 movies and TV episodes; therefore, the TV really wants you to connect, and will try a couple more times to convince you that connecting is a good idea. Note: If you decide not to connect, Guided Setup skips ahead to setting up the devices that you’ve connected to your TV.
5. After you submit your network password, the TV displays progress messages as it connects to your wireless network, your local network, and the Internet. 6. As soon as the TV is able to connect to the Internet, it downloads and installs its first software update, and then restarts. Tip: Your TV automatically checks for updates periodically. These updates provide new features and improve your overall experience with the TV.
After you log in or create your Roku account, the TV gets an acknowledgement and adds your pre-existing streaming channels, if any, to your TV. This process is automatic and takes a few moments—a little longer if you already have a lot of streaming channels to add. Tip: Streaming channels from all Roku devices associated with your account are synchronized periodically, so all of your Roku devices have the same streaming channels (subject to compatibility with the device).
9. Connect all the devices you plan to use to the TV, turn them all on, and then select Everything is plugged in and turned on. The TV now takes you step by step through each of its inputs and asks what kind of device you have connected. On each input that has a connected and active device, you can see its picture and hear its sound. 10. Press UP or DOWN to highlight the label you want to associate with the input, and the press OK to move on to the next input. You’re done with Guided Setup.
Connected TV Home Screen Here is a typical Home screen from a TV that’s connected to the Internet and paired with a Roku account. Personalize your Home screen You can do a lot to personalize your Home screen and make it just right for you and your family: • Add streaming channels by using the Add Channels menu option to browse the Roku Channel Store. • Remove a tile by highlighting it and pressing . • Reposition a tile by highlighting it and pressing .
Non-connected TV Home screen Here is a typical Home screen from a TV that is not connected to the Internet. Personalize your Home screen You can do a lot to personalize your Home screen and make it just right for you and your family: • • • • 18 Remove a tile by highlighting it and pressing . Reposition a tile by highlighting it and pressing . Rename a tile by highlighting it and pressing .
Benefits of connecting Connecting brings out your TV’s full potential! Make any night a movie night Your TV offers more than 200,000 movies and TV episodes to choose from, across major streaming movie channels like Netflix, Amazon Instant Video, Hulu Plus, Redbox Instant, VUDU, and more. * Get in the groove Stream on-demand or live music from any of more than 85 music channels like Pandora, VEVO, Spotify, iHeartRadio, and more.
Your TV lets you choose from over 1,500 streaming channels that offer a huge selection of entertainment: • • • • • • • Over 200,000 movies and TV episodes Unlimited music, live and on-demand Tons of live and on-demand sports Commercial-free kids programming International language programming in 22 languages 24x7 news and in-depth news commentary Games Most streaming channels are free.
Setting up Antenna TV Despite all of the entertainment possibilities of your TV, you may also want to watch broadcast TV. You watch broadcast TV in much the same way you watch other entertainment choices. You select a tile— the Antenna TV tile—from the Home screen. The first time you select the Antenna TV tile, you have to set up the TV tuner. Setting up the TV tuner scans for active channels and adds them to your channel list.
4. If prompted, select your time zone. You’ll only need to do this if the TV can’t figure out your time zone from your Internet connection. Why does the TV need my time zone? The TV needs to know your time zone so that it can correctly display information about the program you are currently watching. 5. When prompted, select whether to add analog channels 3 and 4 (to enable you to connect older set top boxes, VCRs, or game consoles).
6. Wait while your TV scans for broadcast (antenna TV) stations… … and then cable TV channels. Tip: Cable TV channels are channels from a cable TV provider that you can receive by connecting their cable directly to your TV (unscrambled NTSC, ATSC, and QAM channels, if you’re interested in the details). In many cases, your cable provider probably requires you to use their set-top box and connect it to a different input, and then use the set-top box to tune your cable stations.
Scanning for channels can take several minutes. Note: You should plan to repeat the channel scan periodically to make sure you are receiving all of the latest channels. Broadcasters add and remove channels, move channels to different parts of the spectrum, and change the power levels of their channels periodically. You’ll also have to repeat the channel scan if you remove the Antenna TV tile from the Home screen or perform a factory reset.
Using your TV This section provides information on using the day-to-day features of your TV. TV status light Your TV has a single status light on the front panel. It goes on and off and blinks in different ways depending on the status of the TV, as shown in the following table: TV condition Status indicator Meaning On (screen is active) Off Screen is communicating that TV is on. Screensaver (screen is active) Off Screen is communicating that TV is on. Off (no power) Off TV does not have power.
Remote control TV IR remote control Getting around You’ve already done a bit of navigating with the remote control when you completed the Guided Setup and when you set up Antenna TV. This section explains how to use the remote control for everyday TV use. POWER If the TV is in ‘Standby’ mode, turns power on. If the TV is on, puts TV in ‘Standby’ mode.
BACK The action depends on what you are doing with the TV: • • • • • Menu: Goes back to previous menu/screen. Home screen tile: Moves highlight back to the Home menu option. Watching Antenna TV or a TV input: Returns to the screen from which the input was selected. Playing streaming content: Stops playing stream and returns to the previous menu or screen. Browsing streaming content: Goes to the previous level in the content tree. HOME Immediately returns to the Home screen menu.
SCAN REVERSE When playing streaming video that supports this feature: • First press scans backward at 1x speed. • Second press scans backward at 2x speed. • Third press scan backward at 3x speed. • Subsequent presses cycle through 1x, 2x, and 3x reverse speed. When playing streaming audio, jumps to the previous track/selection. When any menu, tile, or channel in the channel list is highlighted, jumps up one page.
VOLUME DOWN Turns volume down one setting with each press. Press and hold to turn volume down rapidly. A volume indicator shows the volume level while you are adjusting the volume and for a few seconds afterward. Note: If the TV is muted, pressing VOUME DOWN does not unmute the sound. MUTE Mutes the TV sound. A volume indicator shows the current volume level and a mute icon when you press MUTE and for a few seconds afterward.
Viewing program information To view information about the current program, press OK. The TV displays a banner at the bottom of the screen with as much information as is available in the program data stream.
Auto-detecting devices Your TV automatically detects when you connect a new device to an HDMI input and turn on its power. The input is automatically added to the Home screen if it isn’t already present. Adjusting audio/video settings While watching video content on any input, press[ ] to display the Options menu. Press UP and DOWN to highlight an option, and then press LEFT and RIGHT to change the setting. “Adjusting TV settings” on page 32 explains each of the settings in detail.
Adjusting TV settings You can adjust most picture and sound settings while you are watching a program by pressing []. If you don’t find what you need, there are additional picture and sound settings in the Settings menu. In most cases, the setting changes you make apply only to the input you are using. Antenna TV, each separate HDMI input, and the AV input each has its own settings that the TV remembers when you return to that input.
To view the Options menu, press [] whenever you are watching a TV input or streaming a video. The Options menu is a panel that appears over the left side of the screen: To adjust the settings on the Options menu, press UP or DOWN to highlight a setting, and then press LEFT or RIGHT to change the setting. You’ll notice the changes you make right away in picture appearance or audio quality. Tip: When you highlight a setting, the header text explains the effect of its current value.
Note: Additional captioning options are provided in the Captions screen in Settings. • • • Captioning track – Selects which caption track to display when Closed Captioning is on. This setting remains in effect on all inputs that provide captions. SAP – Selects whether to play a secondary audio program or multichannel television sound, and which choice to play. This setting applies only to Antenna TV on digital channels. 120 Hz – Available in certain models.
Advanced picture settings menu options • • • • • • • • • • • Picture mode – Provides picture presets for various viewing preferences. This setting duplicates the one on the Options menu. When you change the Picture mode, other picture settings adjust accordingly. For example, setting the Picture mode to Vivid sets Brightness, Contrast, Sharpness, and other values to produce a very vibrant picture.
Searching for movies and shows Searching for movies and shows across multiple streaming channels is one of the unique features of your TV. Within a single search operation, you can search by: • • • • • Movie name TV show name Actor or director name Streaming channel name Game name Tip: Roku Search is available only if your TV is connected to the Internet. Note: Roku Search doesn’t search across all streaming channels, but searches across lots of popular streaming channels.
I found a show, now what? Now that you’ve highlighted the show, movie, actor, game, or streaming channel you were looking for, press RIGHT. If your search result was an actor, director, or other item that does not represent a single item of content, you’ll see another list to narrow down your search. Continue highlighting results and pressing RIGHT until you find a single, viewable content item.
Using the Roku Channel Store The Add Channels menu option takes you to the Roku Channel Store, where you can add new streaming channels and applications to your TV. Tip: The Add Channels menu option is available only if your TV is connected to the Internet. Tip: You also can search for streaming channels by using the Search option, as explained in “Searching for movies & shows” on page 36. To make it easier to find what you want, the streaming channels in the Roku Channel Store are categorized by topic.
Customizing your TV There are several things you can do to personalize your TV. Rearrange tiles Whenever you add a TV input tile, it’s added at the top of your Home screen. Whenever you add a new streaming channel from the Roku Channel Store, it’s added at the bottom of your Home screen. You can easily rearrange the order of the tiles on the Home screen to suit your viewing preferences. For example, you might want Antenna TV to be the first tile in your Home screen.
To edit the channel lineup, from the Home screen, navigate to Settings > TV inputs > Antenna TV > Edit channel lineup. You’ll see a screen listing all of your channels. Adjacent to the list of channels is a miniature TV screen playing the highlighted channel’s picture and sound. Highlight each channel you want to hide, and then press OK to hide the channel. Tip: If you need to see or hear the highlighted channel, wait a couple of seconds for the TV to start playing the channel’s picture and sound.
Remove unwanted tiles It’s easy to remove unused TV inputs and unwanted channel or app tiles. For example, if you never use the HDMI 3 input, or if you don’t like the weather app you added from the Roku Channel Store, you can remove them from your Home screen. You also can remove the Antenna TV tile if you never use the TV tuner. However, be aware that removing the Antenna TV tile also deletes the broadcast TV channel list. You’ll have to set up the TV tuner again next time you add Antenna TV.
Configure automatic power off To help you save energy, your TV can automatically turn itself off after a period of inactivity or a period during which no signal has been detected. It is factory-configured to do both of these things, but you can change these settings if needed. To configure automatic power off, from the Home screen menu navigate to Settings > System > Power > Auto power off.
Blocking Movie Store, TV Store, and News One of the parental control options is to completely hide the entertainment options that are available directly on the Home screen menu. To hide Home screen entertainment options: 1. From the Home screen menu, navigate to Settings > Parental controls, and then enter your PIN. 2.
• Main group – TV-G, TV-PG, TV-14, TV-MA Within each of these groups, the ratings interact such that if you block a particular level of content, the TV also blocks all content with a higher rating. Conversely, if you unblock a particular level of content, the TV also unblocks all content with a lower rating. For example, if you block TV-PG programs, the TV also blocks TV-14 and TV-MA programs. If you subsequently unblock TV-14 programs, TV-PG programs are also unblocked, but TV-MA programs remain blocked.
2. In the Parental controls screen, navigate to Antenna TV > Movie ratings. Choose among the following settings: 3. Select the rating level you want to block. You need only select one rating level, and all higher levels are automatically blocked. Blocking based on other ratings Your TV can block programs having ratings that had not been defined when the TV was manufactured.
What happens when a TV show is blocked? After you’ve set up parental controls, TV shows and movies can be blocked: • • When you change channels and the new channel is playing a program whose rating exceeds your settings. When a new show comes on the channel you are watching and its rating exceeds your settings.
Changing the parental control PIN To change your parental control PIN: 1. From the Home screen menu, navigate to Settings > Parental controls, and then enter your PIN. 2. In the Parental controls screen, highlight Change PIN. 3. Move the highlight into the adjacent keypad, and then use the arrow buttons and the OK button to enter a four digit code. Then repeat the process to enter the same PIN again, just to make sure you correctly entered the PIN you want to use.
More settings This section describes the features and settings of the TV that were not covered in the other parts of this manual. Changing network settings If needed, you can change your network settings at any time. For example, if you change the name of your wireless network (its SSID) or its password, you will need to change your TV’s settings so that it can continue to connect.
Changing caption settings You can change many different settings that affect the appearance of captions. To change caption settings, from the Home screen menu, navigate to Settings > Captions, and then press RIGHT. At this point, you can choose the following options: • Captions mode – Choose Off, On, When mute, or Instant replay. o If you choose On, the TV displays captions whenever they are available in the program information. This setting applies to Antenna TV, the AV input, and streaming channels.
• • Window color - Choose from a list of colors for the window rectangle surrounding the entire caption. As you move the highlight to each color, you can see a sample of the result in an adjacent panel. Note that you won’t see any change unless you set the Window opacity to a value other than Default or Off. Window opacity - Choose from a list of opacity settings for the window rectangle surrounding the entire caption.
Using the TV in a home theater Your TV has several features that make it an ideal TV for a home theater. But you might not notice them because they remain in the background until you decide to use them. Turning off TV speakers When you use your TV with a sound bar or an external amplifier and speakers, you’ll probably want to turn off the internal TV speakers. To turn off the TV’s built-in speakers, in the Home screen menu, navigate to Settings > Audio > TV speakers.
• SPDIF optical – The TV has an SPDIF optical connector that outputs a digital audio signal. To use the optical output, connect a TOSLINK optical cable from the amplifier to the Optical or SPDIF connector on the TV. You also must: o Select the appropriate setting under Settings > Audio > Digital audio out, as explained in “Changing the audio mode” on page 51.
The TV automatically turns off its internal speakers and sends volume and mute control signals to an external amplifier when all of the following are true: • • • System audio control is enabled on the TV. A CEC-compatible amplifier is powered on and CEC discoverability is enabled. The CEC-compatible amplifier’s HDMI ARC connector is connected to the TV’s HDMI ARC connector with a suitable HDMI cable.
Resetting the TV You can choose to reset only the TV picture and audio settings to their original values, or perform a full factory reset to return the TV to the state it was in when you first unpacked and turned it on. Reset TV settings To reset only the TV picture and audio settings to their original values, navigate to Settings > System > Factory Reset, and then highlight Reset TV settings. Read the information on the screen to make sure you understand what the reset operation does.
To check for updates, navigate to Settings > System > System update, and then select Check now. The TV responds either with a message saying that your TV is up to date, or with a message saying that an update is available. Follow the instructions on the screen to install the system update. Getting updates on a non-connected TV If your TV is not connected to the Internet, you can still get system updates by using a USB flash drive and a computer with an Internet connection.
6. On the 6-digit code page, write down the 6-digit code that appears, and then take it back to your TV. 7. Using the TV remote control, select Next to move to the next screen, and then use the onscreen keyboard to enter the 6-digit code. When finished, select OK. The system update begins. Do not remove the USB flash drive until the TV restarts. When the update finishes, the TV restarts. You can check the new version number by navigating to Settings > System > About.
Other devices Getting and using the Roku mobile app Roku makes the Roku mobile app free for iOS, Android, and Microsoft Windows 8/8.1 devices. With a Roku mobile app, you can control your Roku device, find and add new Roku Channels, search and find something to watch, and much more. You can find more information by going to support.roku.com/home and searching for “mobile app.” Using a Universal Remote Certain universal remote controls manufactured after your TV can be programmed to operate the TV.
Note: If the Hisense code associated with your Cable or Satellite provider is not listed above, does not work or you cannot locate the instructions for programming your remote to your television, call your service provider’s Customer Service center. If your service provider does not have a Hisense code available, then locate additional codes in the FAQ section at www.hisense-usa.com/support or call the Hisense Electronic Consumer Care Center at 1-888-935-8880 Monday – Friday from 8 a.m. to 8 p.m.
Quick Problem-Solving Tips When you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to the tips below. If the problem is still not resolved, then contact our Hisense Electronics Consumer Care Center at 1-888-935-8880 Monday through Friday from 8 A.M. to 8 P.M. EST and Saturday through Sunday from 9 A.M. to 6 P.M. EST. Customers that are located in Canada should call 1-855-344-7367.
You cannot connect to my wireless home network during the guided setup • • • • • • If you are getting 3 or more signal-strength bars above your wireless network, change the location of your TV or adjust the wireless router. Make sure there are no obstructions (for example, cement walls) between your TV and the wireless router. Make sure you have selected the correct wireless router on the Choose wireless network screen.
