User's Manual

SOUND OR PICTURE ISSUES POSSIBLE SOLUTIONS

Your sound or picture is blurry or

cuts out

• If you are using an external antenna, check the connections for a snug and tight t.

• Adjust or reposition the antenna placement.

You see horizontal/vertical

stripes on the picture, or it is

shaking

• Turn off and/or remove any electrical appliance that may be nearby the TV panel.

• Insert the TV power cord into another electrical outlet.

CONNECTIVITY ISSUES POSSIBLE SOLUTIONS

You cannot connect to your

wireless network

• Make sure you have selected the correct wireless network name on the

Choose Wireless

Network

screen.

• Make sure that you entered the correct wireless password for your network (passwords are

case sensitive).

• If you have turned off SSID broadcasting on your wireless router, add your network by selecting

Add Private Network

from the

Select Wireless Network

screen.

• To check if it is a password problem, temporarily disable security on the wireless router.

• If you are not getting 3 or more signal strength bars above the wireless network icon, adjust the

position of the TV (if possible) or the wireless router. Even a few inches in one direction or

another may help.

REMOTE CONTROL ISSUES POSSIBLE SOLUTIONS

Your remote control is not

responding to button presses

• Check that the TV is still on.

• Check that the batteries are good and are inserted properly.

• Check that there are no obstacles between the remote control and the front of the TV.

• Try moving closer to the TV. If the LED on the TV ashes when you press any of the buttons on the

remote control, the issue is not with the remote control.

Quick problem-solving tips (continued)