Warranty

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LIMITED WARRANTY FOR HISENSE
TM
TV’s
Congratulations on your purchase!
IMPORTANT: Just in case your newly purchased TV needs to be serviced, please keep the
original packaging materials and original receipt.
Hisense USA Corporation ("Hisense"), hereby warrants to the first end user consumer purchaser
(“Purchaser”) for this Hisense
TM
television (“Product”), when shipped in its original container and sold
or distributed in the United States and Puerto Rico by an authorized Hisense dealer, and provided that this
Product was not sold either “as is”, “with all faults”, “sales final” or per similar terms, that this Product
will, during the applicable warranty period as stated solely in this Limited Warranty, be free from defects
in material and workmanship. Hisense will, solely within the applicable warranty period, and at
Hisense’s sole discretion, either repair the defective Product or provide the Purchaser with a like new or
refurbished product of similar or better quality.
HOW TO GET WARRANTY SERVICE:
Warranty service may be obtained by contacting Hisense using any of the methods below. Proof of
purchase in the form of an original bill of sale or receipted invoice that evidences the Product is within the
applicable warranty period must be presented to Hisense in order to obtain warranty service. Our
contact information is provided below.
Warranty Service and Troubleshooting Information
for Customers in the United States and Puerto Rico
To obtain warranty service and troubleshooting information, contact the
Hisense Consumer Electronics Care Center.
Call 1-888-935-8880 (Monday–Friday from 9 a.m. - 9 p.m. EST,
Saturday–Sunday from 9 a.m. - 6 p.m.) or
Email [e-mail] or visit our website www.hisense-usa.com.
ON-SITE SERVICE:
Certain Products are eligible for on-site service at Hisense’s sole discretion. On-site service requires that
our authorized service provider be given clear, complete, unobstructed and easy access to the Product.
On-site service does not include that the service provider removes, reinstalls or transports the Product. It
is possible that certain on-site repairs will need to be completed off site, and at Hisense's discretion,
require that the Product to be shipped directly to Hisense’s warehouse. Once Hisense receives the
Product and repairs or replaces it, Hisense will return the repaired/replaced Product back to the Purchaser.
TERMS AND CONDITIONS:
This limited warranty shall not apply to: