Warranty

LIMITED WARRANTY FOR HISENSE
®
PORTABLE AIR CONDITIONERS AND DEHUMIDIFIERS.
Congratulations on your purchase!
IMPORTANT: Just in case your newly purchased Hisense
®
Portable Air Conditioner or
Dehumidifier needs to be serviced, please keep the original packaging materials and
original receipt.
Hisense USA Corporation ("Hisense"), hereby warrants, solely to the first end user consumer purchaser
(“Purchaser”) for this Hisense
®
Portable Air Conditioner or Dehumidifier (“Product”), when shipped in
its original container and sold or distributed in the United States and Puerto Rico by an authorized
Hisense dealer, and provided that this Product was not sold either as is”, “with all faults”, “sales finalor
per similar terms, that this Product will, during the applicable warranty period as stated solely in this
Limited Warranty, be free from defects in material and workmanship. Hisense will, solely within the
applicable warranty period and at Hisenses sole discretion, provide the Purchaser with a like new or
refurbished product of similar or better quality.
HOW TO GET WARRANTY SERVICE:
Warranty service may be obtained by contacting Hisense using any of the methods below. Proof of
purchase in the form of an original bill of sale or receipted invoice with a legible date of purchase that
evidences the Product is within the applicable warranty period must be presented to Hisense in order to
obtain warranty service. Our contact information is provided below. Hisense will respond to warranty
requests within a commercially reasonable time.
Warranty Service and Troubleshooting Information
for Customers in the United States and Puerto Rico
To obtain warranty service and troubleshooting information, contact the
Hisense Consumer Care Center.
Call 1-877-465-3566 (Monday–Friday from 9 a.m. - 9 p.m. EST,
Saturday–Sunday from 9 a.m. - 6 p.m.) or
Email service@hisense-usa.com or visit our website www.hisense-usa.com.
TERMS AND CONDITIONS:
This limited warranty shall not apply to:
(a) any defects caused or repairs required as a result of: abusive operation; negligence; accident;
shipment damages; improper delivery, setup and installation; installation not in accordance with
electrical or plumbing codes; leaky, broken, frozen pipes or restricted drains; inadequate air supply;
negligence; shipment damages and/or damages caused by improper packaging by Purchaser;

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