User's Manual Part 1

AT7400 Owner Manual Rev. 2.0 – October 2006-10-23 3/3
Returns and Exchanges
Equipment (Damaged or undamaged) should not be returned unless written approval and a
Merchandise Return Authorization (MRA Number) is received from your Linear Sales representative
or Linear Customer Service. Special shipping instruction will be provided which will assure proper
handling. The circumstances and reasons for the return must be included in the request for return.
Equipment that is special or “custom” ordered may be not returnable. In situations where return or
exchange is at the request of the customer a restocking f e e may be charged. All returns must be
sent freight prepaid and properly insured by customer. When communicating with Linear please
refer to your Order o r Invoice Number.
Unpacking
Use care when unpacking the equipment. First perform a visual inspection of the item(s) to
determine if any damage occurred during shipment. Be sure to retain all the shipping materials
(crates and boxes or cartons) until such time that it has been determined that the received
equipment arrived undamaged. Find all PACKING LISTS and keep them to assist in locating and
identifying any components or assemblies that may have been removed for shipping and might
need to be reinstalled in the equipment. Make sure that all shipping straps, supports and packing
materials are completely removed from the equipment prior to initialization and use.