User's Manual

Table Of Contents
USER
MANUAL
MPD-1611291-A
EXACT-V2 High End Rack Modulator / Exciter
3/10/2017
MPD-1611291-A
Page 83/94
6.1 Versions management
The product is defined by its commercial reference and its version numbers.
Product versions are managed using two separate and independent three digits
numbers:
The hardware version
The software version
The version of the product is defined for example as: ............... H100-S112
This means that the hardware of the product is in version 1.00 and the software is in
version 1.10.
These version ID’s can be read from the Web GUI.
6.2 Software updates
Software updates can be made by the user. New software can be provided by the
Hitachi-Comark customer service depart.
To request the latest updates, please contact our Customer Service Department by
sending an email to service@comarktv.com or by calling 800-345-9295.
For each software version available, a unique file (“customer pack”) has to be provided
by Hitachi-Comark. It is labeled as EXACT-H100-S112.zip, where EXACT-V2 is the
commercial reference of the product to which it applies to, H100 gives the minimum
hardware version required by this new software version, and S100 is the new software
version
This customer pack contains:
o The firmware for ftp download (IP connection) referred to as EXACT-3000-
S0100-B0301.tfw
o The Upgrade Procedure (.pdf file) explaining how to perform the update
o The release notes
o The User Manual
o Any additional software, if needed
The software upgrade is done using the Web GUI of the product:
o Copy the *.tfw file on your local hard disk.
o Access to the web GUI and go to “Management / General” tab.
o Click on the “Firmware Upgrade” button
o Select the new release file on your local hard disk.
The product will then automatically reboot to take into account the new release.