User's Manual

Table Of Contents
USER
MANUAL
MPD-1611291-A
EXACT-V2 High End Rack Modulator / Exciter
3/10/2017
MPD-1611291-A
Page 85/94
(5) Alarm due to primary clock reference loss is defined in a specific table.
6.4.2 Contact the technical support
Before contacting Hitachi-Comark Technical Support Team, please ensure
you can provide them with following information:
o The type, hardware and software version and Serial number of the equipment
o The delivery date of the equipment
o Symptoms of the breakdown or a description of the problem
HITACHI-COMARK CUSTOMER SUPPORT
Tel. + 800-345-9295
Email : support@comarktv.com
The technical support team of Hitachi-Comark is present to answer your questions and
try to understand the problem that may be encountering with your exciter. They will
be able to help you to identify the problem or give you recommendations on how to
return the unit to the factory.