DPC-11 PC Servo Progammer Manual

3
DPC-11
Universal Programming Interface
for Hitec Programmable Servos
Hitec Website
Plan to visit the Hitec website, www.hitecrcd.
com on a regular basis. Not only does it contain
specs and other information about the entire Hitec
product line, our website’s FAQ pages hold valuable
information and updates about our programmable
servos.
Help is available from the Hitec oce through
phone support and e-mail inquiries. Our US oce
is generally open Monday thru Friday, 8:00AM to
4:30PM PST. These hours and days may vary by
season. Every attempt is made to answer every
incoming service call.
Should you reach our voicemail, leave your name
and number and a sta member will return your call.
Hitec Customer Service
The Online Community
One of the benets of the extensive R/C online
community is the vast wealth of archived knowledge
available. Hitec sponsors forums on most of the
popular R/C websites where a Hitec sta member or
representative tries to answer all manner of product
related questions. Bringing together strangers
with common interests is proving to be one of the
greatest gifts of the internet. If past history is any
guide to the future, forums with a brushless servo
focus are certain to develop and many of those will
no doubt prove invaluable.
Warranty and Non-Warranty Service
All Hitec products carry a two year warranty against
manufacturer’s defects. Visit www.hitecrcd.com/
warranty to see our complete warranty information.
If your product needs servicing or repair, you must
return the product to:
Hitec RCD USA
12115 Paine St
Poway CA, 92064
Our trained and professional service
representatives will determine if the item will be
repaired or replaced. To provide all the necessary
information we need to administrate your repair,
visit our website at www.hitecrcd.com. Download
and complete the repair form and send in your
item for repair.
Introduction cont.