User's Manual

25
En
TROU E OOTING
If your TV does not operate normally or cannot be turned on, please check the following
troubleshooting questions. Remember also to check any other connected electronic
device, such as DVD or Blu-ray player to pinpoint the problem. If the TV still fails to operate
normally, please contact technical support.
The T does not o erate ro erly
The TV does not respond
when pressing any
buttons
Κ۷ The TV may freeze up during use. Disconnect the power
cord from the power socket for a few minutes. Reconnect the
power cord and try to operate it again as usual.
TV cannot be switched on
Κ۷Check that the TV is connected to the power supply.
Κ۷Make sure all connected AV devices are switched off before
switching on your TV.
The remote control does
not work
Κ۷Check to see if there are any objects between the TV and the
remote control causing an obstruction. Ensure that you are
pointing the remote control directly at the TV.
Κ۷Ensure that the batteries are installed with the correct polarity
(+ to +, - to -).
Κ۷Install new batteries.
Power is suddenly turned
off
Κ۷Check the power of the TV. The power supply maybe
interrupted.
Κ۷Check if the sleep timer is set.
Κ۷Check whether the Auto Standby is activated.
The ideo unction does not ork
No picture & No Sound
Κ۷Check whether the TV is switched on.
Κ۷ Try another channel. The problem may be caused by the
broadcaster.
Picture appears slowly
after switching on
Κ۷ This is normal; the image is muted during the TV startup
process. Please contact your service centre if the picture has
not appeared after
minutes.
No or poor color or poor
picture
Κ۷Adjust the settings in the PICTURE menu.
Κ۷ Try another channel. The problem may be caused by the
broadcaster.
Κ۷Check if video cables are connected properly.
Horizontal/Vertical bar or
picture shaking
Κ۷Check for local interference such as an electrical appliance
or power tool.
Poor reception on some
channels
Κ۷The station or cable channel may be experiencing problems;
tune to another station.
Κ۷Station signal may be weak, reposition the antenna for better
reception.
Κ۷Check for sources of possible interference.
Lines or streaks in
pictures
Κ۷Check antenna (change the position of the antenna.)
No pictures when
connecting HDMI
Κ۷Check if the input source is HDMI1/HDMI2/HDMI3.
Pictures appear in wrong
ratio
Κ۷Adjust the Aspect Ratio settings in the SETUP menu or press
the ASPECT button on the remote control.