User's Manual

45
Message Playback Settings
To edit where the selected Customer Greeter message will be heard (in addition
to the speaker post), press the Settings button on the EDIT CUSTOMER
GREETER display.
Note: Customer Greeter messages are always directed to the drive-thru speaker in
addition to these settings. To stop playback to the drive-thru speaker requires
setting the Customer Greeter volume to 0. See section 4.5.4. For the message to
be heard at the drive-thru speaker, the outbound Customer Greeter volume must
be adjusted, and then checked at the speaker post.
On the EDIT CUSTOMER GREETER SETTINGS display, press the button
corresponding to the location where you would like the selected Customer
Greeter message to be heard or not heard, to highlight (on) or (off).
If you select Hear customer: (on), you will hear the customer’s voice and the
Customer Greeter message in your headset. If you select Hear customer: (off),
you will not hear the customer’s voice until the Customer Greeter message has
finished playing.
The Hear in headsets and Hear in ceiling speaker settings allow you to choose
whether or not to hear the selected Customer Greeter message in those locations.
If you would like a delay after the Customer Greeter message is triggered until it
begins playing, select Delay on the EDIT CUSTOMER GREETER SETTINGS
display. On the DELAY BEFORE PLAY display, use the + and buttons to
change the number in the highlighted box, and use the or button to move
the highlight to the opposite position.
When you are finished, press the Back button to save the setting.