User's Manual

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6. WIRELESS IQ OPERATION
The COM6000BP can be operated in Hands-Free (HF), Auto-Hands-Free (AHF) or
Push-To-Talk (PTT) modes. If your store does not have HF capability, the Wireless
IQ should be operated in the PTT mode, according to the instructions on the
following pages for single-lane or dual-lane stores.
A full-duplex system supports HF, AHF and PTT operation. Communication can be
transmitted and received at the same time, as in a normal telephone conversation.
In the AHF mode, transmission and reception are activated automatically when a
customer drives into the drive-thru lane. In the HF mode, transmission and
reception are activated by touching and releasing one of the A buttons on the
Communicator. In the PTT mode, one of the A buttons on the Communicator must
be held while the operator is talking to the customer. A half-duplex system only
supports the PTT mode. One of the A buttons on the Communicator must be held
while the operator speaks to the customer. The customer’s voice will not be heard
while the operator is transmitting.
In single lane operations, when a customer arrives in the drive-thru lane, you will
hear a single beep in the headset.
In dual-lane operations, when a customer arrives in the drive-thru lane you are
connected to you will hear a single beep in the headset; when a customer arrives in
the other lane, you will hear a double beep.
In dual-lane operation, if you are communicating with a customer in one lane when
another customer arrives in the other lane, you will hear a higher pitch double beep
in your headset. When the customer leaves the speaker post in the lane you are
connected to, the same high pitch double beep will repeat in your headset every four
seconds until you touch the A1 or A2 button to communicate with the customer in
the other lane.
Note: In dual-lane operations, if you have a Mode Switch and it is in the
“DEDICATED” position, you will only hear single beeps in your headset when
customers arrive in the lane you are operating.
6.1 Changing Languages
To change the language of the cues heard in the Communicator from English to
Spanish/French and back to English, with the Communicator power off, press and
hold the volume-down ▼ button and the A1 button while you press the power PWR
button. The language of the cues heard in the headset earpiece will change when
the power goes on.
6.2 Obtaining COMMUNICATOR
®
Status
To obtain Communicator status, with the Communicator power off, press and hold
the volume-down ▼ button and the A2 button while you press the power PWR button.
You will hear the status message in the headset earpiece when the power goes on.