Quantum Scale System Operator Manual Models Quantum Scale Standard Narrow Prepack Linerless TCP/IP ML-29032 ML-29035 ML-29037 ML-29039 ML-29191 Quantum Printer Standard Narrow ML-29044 ML-29048 Quantum Hanging Scale ML-29188 F–19403B December 1999
Quantum Scale Quantum Hanging Scale
Quantum Scale System Table of Contents Chapter One: Introduction to This Manual .................................................1-1 FCC Note................................................................................................ 1-2 Verify Correctness of Weight & Price...................................................... 1-2 Operator Manual Overview..................................................................... 1-3 How to Use This Manual......................................................
Quantum Scale System Table of Contents Continued.... Chapter Four: Understanding & Using the Start a Run Screen ..........................4-1 Start a Run Screen Overview ................................................................. 4-2 Verifying Zero Weight ............................................................................. 4-3 Rezeroing the Scale ............................................................................... 4-4 Weigh Types ...................................................
Quantum Scale System Table of Contents Continued.... Forced Price............................................................................................6-13 Random Weight PLU’s.......................................................................6-13 Random Weight - By Count PLU’s.....................................................6-14 Fixed Weight PLU’s ...........................................................................6-15 Forced Tare........................................................
Quantum Scale System Chapter One: Introduction to This Manual ♦ ♦ ♦ ♦ FCC Note Verify Correctness of Weight & Price Operator Manual Overview How to Use This Manual Quick Start For information on quickly processing a transaction, refer to Chapter Six: Weigh Types (Modes of Operation). This chapter gives you step-by-step instructions for processing a transaction and printing a label for all six modes of operation.
Quantum Scale System Quantum Scale System SAVE THESE INSTRUCTIONS FCC Note This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Quantum Scale System This manual will use the following methods to explain keystrokes and data entry procedures: Operator Manual Overview ♦ The word PRESS means to press a key on the Control Panel. ♦ The word TYPE means to press a series of keys on the Control Panel and press [ENTER]. ♦ The word SELECT means to choose an item from the display, using the Function Keys or Flashkeys. ♦ The word ENTER means to press the [ENTER] key on the Control Panel.
Quantum Scale System How to Use This Manual Refer to the following sections for information about using the Quantum Scale System.
Quantum Scale System Chapter Two: General Information About the Quantum ♦ ♦ ♦ ♦ ♦ ♦ ♦ General Information Electrical Connections Communication Connections Reset Button Control Panel Overview Screen Highlights Mechanical Procedures • Removing the Label Cassette • Removing the Empty Roll • Loading Labels • Installing the Label Cassette • Removing the Scale Platter • Installing the Scale Platter • Adjusting Scale Feet • Adjusting Console Position • Adjusting Screen Contrast ♦ HELP Key Functions • Help on “F”
Quantum Scale System General Information The Quantum Scale System is perfect for your over-thecounter weighing applications. This state-of-the-art weighing system can handle a broad variety of products for deli, bakery, produce, fish and cheese departments. It can also function in a Prepack Scale mode when necessary.
Quantum Scale System In addition to the Power Cord, there are up to four (4) additional ports. Communication Connections On the left side of the scale, there are several ports for peripherals such as: ♦ Disk Player/Recorder and Cassette Recorder (RS232) ♦ IBM PC Keyboard (Keyboard) ♦ Floppy Disk Drive or Secondary Printer (MODNET) ♦ Future Expansion (i.e., parallel port for Report Printer) Also located on the left side of the scale is the Reset Button.
Quantum Scale System Control Panel Overview Key/Highlight Function POWER Turns the screen and the keyboard ON/OFF. “F” Keys (F1-F8) Allows you to make selections from the menu screens or select a row of Flashkeys. Numeric Keypad Allows you to enter numeric data. BACKSPACE Allows you to remove the highlighted character or the character to the left of the cursor. CLEAR Allows you to reset a numeric field to zero. This key is not active in a text field.
Quantum Scale System Key/Highlight Function Alpha Characters Allows you to enter upper case or lower case alpha characters while in a text field. SPECIAL CHARS. Press this key to type a special character (found in the upper left corner of each alpha-key). You must press Special Chars. for each Special Character. CHANGE CASE Allows you to switch between Upper or Lower Case. You must press Change Case each time you want to change the case in a text field.
Quantum Scale System Screen Highlights General Information The Quantum Scale System has several common screen characteristics that assists you in interacting with the scale. We refer to these as “Screen Highlights.” The highlights act the same regardless of your screen location. Highlight Description Active Field A box surrounding text or numeric fields indicates that this field is the active field. If you begin typing from the keyboard or control panel, the data will be entered into this field.
Quantum Scale System Highlight Description Prompt Line The Prompt Line is white text, reversed out of a black box. It is typically located at the bottom portion of the screen. It prompts you on what your next step should be. Depending on your scale’s configuration, it may be black text reversed out of a white box. Screen Title The Screen Title identifies the screen name and function that you are attempting to complete.
Quantum Scale System This section explains how to: ♦ Remove the Label Cassette ♦ Remove Empty Label Roll ♦ Load Labels ♦ Install the Label Cassette ♦ Remove the Scale Platter ♦ Install the Scale Platter ♦ Adjust the Scale Feet ♦ Adjust the Console Position ♦ Adjust the Screen Contrast Mechanical Procedures ☛ Note In order to print different label stock types (Narrow, Wide or Linerless), the Quantum will use different Label Cassettes.
Quantum Scale System To remove the backing paper of an empty label roll: Removing the Empty Roll 1. Remove the Label Cassette by pressing down on the black Label Cassette Eject Button. The Label Cassette will partially eject (@ 1 - 2”). 2. Slide the Label Cassette out the front. 3. Lift up on the metal “L-shaped” piece (called the TakeUp Key) to remove any remaining labels and the backing paper from the label roll. 4. Remove the label roll and dispose.
Quantum Scale System Loading Standard or Narrow Die-Cut Labels To load die-cut labels into the scale: 1. Remove the labels from the first ten (10) inches of the label roll. 2. Place the roll of labels on the Hub in the Label Cassette. 3. Thread the Leader between the Peel Bar and the Cassette Housing. 4. Wrap the Leader around the Take-Up Spool. 5. Slide the Take-Up Key onto the Take-Up Spool, making sure that it is on the outside of the leader. 6.
Quantum Scale System Streaming Die-Cut Labels (Bakery Printer Applications) In most bakery printer applications, the process of printing multiple labels can be speeded up by arranging the labels to print in the Streaming Mode. This simply means that you arrange the Label Roll so that it prints a label and then “spits” it out the front of the scale with the backing paper still attached. You might use it for example, when you need to print 100 labels for bread.
Quantum Scale System Loading Continuous Label Stock To load Continuous Label Stock: 1. Peel the label stock from the first ten (10) inches of the label roll, tear it off and discard. 2. Place the roll of labels on the Hub in the Label Cassette. 3. Thread the Leader between the Peel Bar and the Cassette Housing. 4. Wrap the Leader around the Take-Up Spool. 5. Slide the Take-Up Key onto the Take-Up Spool, making sure that it is on the outside of the leader. 6.
Quantum Scale System Installing the Label Cassette To install the Label Cassettes: 1. Line the Guide Rail on the Label Cassette with the Track on the base of the scale. 2. Slide the Label Cassette into the Printer Area. The motion should be similar to closing a cash register drawer. 3. There will be a slight resistance the last 1 - 2” of travel as the mechanism engages. 4. Press it firmly until you hear the cassette latch lock into place.
Quantum Scale System Removing the Scale Platter To remove the Scale Platter: 1. Lift up on the front lip of the platter. 2. Pull it straight up to remove. Installing the Scale Platter To install the Scale Platter: 1. Locate the Platter Locating Studs on the bottom of the platter. 2. Rotate the platter in your hands until the Platter Locating Studs are positioned in the upper right-hand and lower left-hand corners. 3.
Quantum Scale System Adjusting the Scale Feet There are four (4) Scale Feet located underneath the scale system. You may need to adjust these feet slightly in the event the scale isn’t sitting on the table/case properly. Proper adjustment of these feet, helps you maintain the proper scale balance. To check scale balance: 1. Remove the Scale Platter. 2. Locate the Level on the Scale Sub-Platter. It can be seen through a hole in the scale main housing. 3.
Quantum Scale System Adjusting Console Position and Screen Contrast The Quantum is designed so that you can place the scale anywhere in your operation and adjust the screen for best visibility. This adjustment is done by two (2) means: ♦ Changing the Console Position ♦ Changing the Screen Contrast (Viewing Angle) Console Position The Console can be pivoted among seven (7) different positions. To adjust the console position: 1.
Quantum Scale System Screen Contrast Once you have positioned the Console, you may need to adjust/set the Screen Contrast. This ensures that you can see the screen details at the adjusted console position. To change the screen contrast: 1. PRESS [CONTRAST ▼] to lighten the screen display -- OR-- PRESS [CONTRAST ▲] to darken the screen display. The Quantum is equipped with context sensitive Help Screens to assist you in quick, efficient scale operation. The HELP Function has four (4) levels of assistance.
Quantum Scale System (F1) Help on “F” Keys By pressing [F1] on the Help Screen, you get an explanation of the functions that can be performed when you select the various “F” Keys available for the current function (i.e., the function for which you pressed HELP). Example: From the Start a Run Screen: 1. PRESS [HELP]. 2. PRESS [F1] to select Help on “F” Keys. You get an explanation of Date/Time, the only “F” Key available on that screen.
Quantum Scale System (F3) Basic Help When you press [HELP], the default automatically sends you to the Basic Help Screen(s) for the selected function or field. As you might suspect, Basic Help gives you a brief description of the function or selected field, including notes to help you process the transaction better. From any other HELP selection, PRESS [F3] to access Basic Help.
Quantum Scale System (F4) Moving Through the System Moving Through the System is found by pressing [F4] while in the HELP mode.
Quantum Scale System Chapter Three: Start-Up Procedures ♦ ♦ ♦ ♦ Power-up Sequence Setting Date & Time on Initial Setup Checking Date & Time Changing Date & Time 3-1 Start-Up Procedures
Quantum Scale System Start-up Procedures In this section, you will learn the following: ♦ Power-up Sequence ♦ How to Set Date and Time on Initial Setup ♦ How to Check Date and Time ♦ How to Reset the Date and Time Power-up Sequence 1. Remove any objects from the Scale Platter. 2. PRESS [POWER] to begin the Power-up Sequence. The Quantum logo screen appears displaying Power-up test in progress. The Start a Run Screen displays when the scale is ready. QUICK STEPS From a blank screen: 1.
Quantum Scale System ✎ Tip If you had weight on the scale platter during the Power-up Sequence: 1. Remove the object from the scale platter. 2. PRESS [REZERO] to rezero the scale. After a short delay, Zero Weight should display 0.00 lb. 3. In the event the scale does not rezero, PRESS [ESC]. 4. Then, PRESS [POWER] to turn the scale OFF. 5. PRESS [POWER] again to turn the scale ON. 6. If the scale still doesn’t rezero, PRESS the [RESET BUTTON], located on the left side of the scale, to reset the scale.
Quantum Scale System ☛ Note There may be a slight delay during Scale Warm-up (depending on room temperature) until the Zero weight appears on the screen. If during Power-up, the Scale Warmup Box does not disappear from the display screen, contact your local Hobart office for service. To set the Date and Time the first time you setup the scale: Setting Date & Time on Initial Setup 1. From the Start a Run Screen, PRESS [F1]. 2. With the cursor in the Date field, TYPE the current Date.
Quantum Scale System Checking Date & Time To check Date & Time to see that they are correct: QUICK STEPS 1. From the Start a Run Screen, PRESS [F1]. 2. Verify the Date/Time is accurate. 3. PRESS [ESC] to return to the Start a Run Screen. From the Start a Run Screen: 1. PRESS [F1] 2. Verify Date & Time is accurate. 3. PRESS [ESC] Changing Date & Time QUICK STEPS From the Start a Run Screen: 1. PRESS [F1] 2. TYPE the Current Date 3. PRESS [ENTER] or [▼] 4. TYPE the Current Time. 5.
Quantum Scale System ☛ Note After Initial Setup (Power-up Sequence) the scale must remain powered up for at least 24 hours. This allows the batteries running the real time clock and data memory to charge completely.
Quantum Scale System Chapter Four: Understanding & Using the Start a Run Screen ♦ ♦ ♦ ♦ ♦ ♦ ♦ Overview Verifying Zero Weight Rezeroing the Scale Identifying and Understanding Weigh Types Identifying and Understanding Totals Types Selecting Weigh and Totals Types Entering Operator ID’s • Start a Run Screen • Flashkey Screen 4-1 Start a Run Screen
Quantum Scale System Understanding and Using the Start a Run Screen This section will provide you information on the following: ♦ Overview of the Start a Run Screen, including sections and keystrokes ♦ Understand the differences between each Weigh Type on the Start a Run Screen ♦ Understand the differences between each Totals Type on the Start a Run Screen ♦ Select Weigh and Totals Types ♦ Verify Zero Weight ♦ Rezero the scale if Zero Weight not displayed ♦ Determine if Operator ID’s are required for your
Quantum Scale System ☛ Note The default settings (or previous selections) on Date & Time, Weigh Type and Totals Type will be accepted unless they have been changed. ☛ Note If your system requires Operator ID’s, the Operator ID block will appear at the bottom right corner of the Start a Run Screen. Explanation of Operator ID’s are found later in this section. Verifying Zero Weight 1. From the Start a Run Screen, verify that Zero Weight: 0.00 lb is displayed on the top, left-hand side of the screen. 2.
Quantum Scale System Rezeroing the Scale If Zero Weight: 0.00 lb doesn’t display on the screen, you must Rezero the scale. QUICK STEPS 1. Remove any item(s) from the weighing platform on the scale. 2. PRESS [REZERO] to rezero the scale. The Scale will then go through a short Scale Warm-up period. Zero Weight: 0.00 lb should now be displayed on the screen. From the Start a Run Screen: 1. Remove items from Scale Platter 2.
Quantum Scale System Weigh Types For each Weigh Type, you enter into a specific mode of operation. The following list gives you a brief overview of how each Weigh Type selection functions within an operation. A detailed explanation of each Weigh Type (i.e., mode) is found later in this manual. Use the UP ARROW (▲) and DOWN ARROW (▼) keys to move the cursor to the Weigh Type you require.
Quantum Scale System Weigh Types Continued Start a Run Screen Weigh Type Description Verify Fixed Weight In this mode, no label is printed until the weight of the item is greater than the preset fixed weight. From this mode, you verify that the package weight is greater than or equal to the product’s fixed weight. For all other products, it automatically prints a label for each package weighed.
Quantum Scale System All Totals Types, except Production, are created by the Supervisor and allow reporting of totals information. As an example, you could keep track of items on sale this week. The list below provides you a list of additional examples for Totals Types you may want to track. Totals Types ♦ ♦ ♦ ♦ Production (See Note) Ad Items * Manager’s Specials * Coupon Items * Use the ARROW Keys to move the cursor to the appropriate Totals Type.
Quantum Scale System Entering Operator ID’s When you select a Weigh Type and Totals Type, your system may require an Operator to enter his/her identification number prior to beginning the task. Entering an Operator ID from the Start a Run Screen To enter the Operator ID from the Start a Run Screen: QUICK STEPS From the Start a Run Screen: 1. TYPE your Operator ID 2. PRESS [ENTER] Entering an Operator ID from a Flashkey Screen QUICK STEPS From the Flashkey Screen: 1.
Quantum Scale System ☛ Note ♦ If an Operator ID is not required, as you begin typing a number, it will be entered as a PLU number. ♦ If your operation does not use Flashkeys, skip to the “Typing the PLU Number” section. It provides a stepby-step explanation of the Run Screen. ☛ Note It makes no difference whether you enter the “F” key or the “S” key first. It will accomplish the same task.
Quantum Scale System ✎ Tip You can also enter your Operator ID from the Flashkey Screen without having your Operator ID Flashkey displayed on the screen. 1. TYPE your Operator ID number. An Operator ID box appears on the screen when you begin typing. 2. PRESS [ENTER]. Flashkey Screen selections are now available for use.
Quantum Scale System Chapter Five: Entering Product (PLU) Information ♦ Selecting Flashkeys ♦ Typing the PLU Number ♦ Accessing the On Screen Library (HELP Key) • Auto Look-up ♦ Miscellaneous PLU’s • By Weight • By Count ♦ Random Weight PLU’s with Proportional Tare 5-1 Entering PLU Information
Quantum Scale System Entering Product (PLU) Information You can enter PLU information in several different ways. You can: 1. Select the product by using Flashkeys (Function Keys and Select Keys used together). 2. Type the PLU Number in the Product Number Block. 3. Look up PLU information in the On Screen Library (HELP Key). Selecting Flashkeys One of the easiest ways to look-up product information is to use Flashkeys.
Quantum Scale System The Flashkey Home Group is the first Flashkey Screen that you come to after pressing [ENTER] on the Start a Run Screen. It could be different for each scale within a department. The Home Group is user-defined and typically is set to show the products that are located in the case directly in front of the scale. QUICK STEPS From the Start a Run Screen: 1. PRESS [PREV] or [NEXT] 2. PRESS the appropriate “F” Key 3.
Quantum Scale System ✎ Tip You can also type a PLU number (if known) directly onto the Flashkey Screen. 1. When you start typing the PLU Number, a Enter Product Number box appears. 2. PRESS [ENTER] when finished. You are now on the Run Screen.
Quantum Scale System Typing the PLU Number QUICK STEPS From the Run Screen: 1. TYPE the PLU Number 2. PRESS [ENTER] 3. Change Product Information - If Needed 4. Place Product on Scale 5. PRESS [PRINT] - If Needed Accessing the On Screen Library QUICK STEPS From the Run Screen: 1. PRESS [HELP] 2. PRESS [▲] or [▼] 3. PRESS [ ] 4. PRESS [▲] or [▼] - Repeat Step 4 as needed 5. PRESS [ ] 6. PRESS [▲] or [▼] 7. PRESS [ENTER] 8. Change Product Information - If Needed 9. Place Product on Scale 10.
Quantum Scale System Typical On Screen Library Screen On Screen Library - Auto Look Up Auto Look Up automatically looks up the product after a set number of digits has been entered. It typically does not require you to press ENTER. The characteristics of Auto Look Up (i.e., On/Off, Number of Digits) are configured during Scale Setup by your Supervisor. If your Supervisor has selected 4-digit Auto Look Up, then you must PRESS [ENTER] when entering a 1, 2, or 3-digit PLU.
Quantum Scale System Selecting Miscellaneous PLU’s Depending on your operation, you may need to use the Miscellaneous PLU Numbers and Softkeys to process a customer transaction. Typically, Miscellaneous PLU’s are used for seasonal items, reduced price items, discounted items, or non-typical items. Miscellaneous PLU Softkeys display on the Run Screen ONLY if there are no PLU’s active and there are no Flashkeys configured for the scale.
Quantum Scale System To process a Miscellaneous By Count PLU: (F5) Miscellaneous By Count 1. From the Run Screen, PRESS [F5] to select Miscellaneous By Count. The Miscellaneous By Count PLU Number is automatically loaded into the Product Number field. 2. You are now able to change any fields required to process the transaction and print a label.
Quantum Scale System Some items require two tare values - Fixed Tare and Proportional Tare. Fixed Tare is the weight of the packing material for which the customer does not pay. Typically, this is a tray or sack. On the other hand, Proportional Tare is the percentage of the total product weight that is the “wrapper” for the individual item. This value represents the proportion of tare material in comparison with the gross weight of the item (commodity).
Quantum Scale System Chapter Six: Weigh Types (Modes of Operation) ♦ Wait on a Customer Mode • Processing Random Weight PLU’s • Processing By Count, Fixed Weight and Fluid Ounce PLU’s • Voiding a Transaction ♦ PrePackaged Products Mode • Processing Random Weight PLU’s • Processing Fixed Weight and Fluid Ounce PLU’s • Processing Random Weight - By Count PLU’s • Processing Fixed Weight - By Count and Fluid Ounce PLU’s ♦ Print Multiple Labels Mode • Processing Fixed Weight and Fluid Ounce PLU’s • Processing R
Quantum Scale System Weigh Types The following section provides a look at the procedures for successfully weighing items and printing labels within each specific Weigh Type (mode of operation). These include: ♦ Wait on a Customer ♦ PrePackaged Products ♦ Print Multiple Labels ♦ Production Entry ♦ Accumulate Items ♦ Verify Fixed Weight Wait on a Customer Mode Wait on a Customer is the mode you will use most often.
Quantum Scale System Processing By Count, Fixed Weight & Fluid Ounce PLU’s For By Count, Fixed Weight & Fluid Ounce PLU’s: 1. Enter your Operator ID (if required). 2. Enter the PLU number (Select Flashkey, Type PLU number or select from the On Screen Library). 3. PRESS [PRINT] to print a label. It automatically returns to the Flashkey Screen if configured, to the Start a Run Screen if Operator IDs are required, or it clears the PLU field and remains on the Run Screen.
Quantum Scale System PrePackaged Products Mode The PrePackaged Products Mode allows several packages of the same product to be processed. This mode automatically prints one label (unless otherwise specified) for each item being weighed. Processing Random Weight PLU’s For Random Weight PLU’s: 1. Enter your Operator ID (if required). 2. Enter the PLU number (Select Flashkey, Type PLU number or select from the On Screen Library). 3. Place the product on the platter for weighing.
Quantum Scale System Processing Fixed Weight & Fluid Ounce PLU’s For Fixed Weight and Fluid Ounce PLU’s: 1. Enter your Operator ID (if required). 2. Enter the PLU number (Select Flashkey, Type PLU number or select from the On Screen Library). 3. TYPE the number of labels required in the Enter Label Count block. 4. PRESS [PRINT] to print a label. The labels print one at a time. 5. Remove the label and apply to the package.
Quantum Scale System From this mode, you will generate a pre-determined number of fixed weight PLU labels. Print Multiple Labels Mode ✎ Tip You may want to set up your scale to stream labels (print labels without removing the backing paper from the label.) Refer to Streaming Die-Cut Labels, for information on loading labels to stream. Processing Fixed Weight PLU’s (Fixed Weight/By Count and Fluid Ounce PLU’s included) QUICK STEPS From the Start a Run Screen: 1. Enter your Operator ID 2.
Quantum Scale System ☛ Note From a Flashkey Screen, PRESS [HELP] to access the On Screen Library. This mode enables you to enter several fixed weight PLU’s and the number of labels you want to print for each. For example, Production Entry allows you to print 100 bread labels and 50 cupcake labels with one operation. Production Entry Mode ✎ Tip You may want to setup your scale to stream labels (print labels without removing the backing paper from the label).
Quantum Scale System Processing Random Weight PLU’s If you use this mode to print Fixed Weight, By Count and Random Weight PLU’s together, you will need to follow slightly different procedures to complete the label run. QUICK STEPS 1. Enter your Operator ID (if required). 2. Enter the PLU number (Select Flashkey, Type PLU number or select from the On Screen Library). 3. If desired, you can change any editable field by pressing the appropriate Softkey. 4.
Quantum Scale System Accumulate Items Mode Accumulate items mode enables you to print one label or a series of labels for multiple PLUs. The scale can be configured to print either Item Total Labels or Itemized Receipts. When configured, you can print a label for each product and/or an Item Total Label for all products. The Item Total Label contains only the grand total and barcode. Refer to the following examples.
Quantum Scale System When configured you can print an Itemized receipt for all products entered. This receipt contains all products, a grand total and a barcode. Refer to the following examples. Itemized Receipt (2.25” X 3.0”) Itemized Receipt (1.5” X 5.0”) Itemized Receipt (Continuous X 2.25”) ☛ Note The following table lists the available labels and range for itemized receipts. Standard Size Narrow Range 2.375 3.0 4.
Quantum Scale System Processing Random Weight PLU’s For Random Weight PLU’s: 1. Enter your Operator ID (if required). 2. Enter the PLU number (Select Flashkey, Type PLU number or select from the On Screen Library). 3. Place the product on the scale for weighing. 4. PRESS [PRINT]. (If configured, an individual item ticket prints.) 5. Repeat Steps 2 -4 until complete. 6.
Quantum Scale System ☛ Note Fixed Weight products or items sold By Count do not require weight on the platter to print a label. Verify Fixed Weight Mode From this mode, you can verify that a package weight is greater than or equal to the product’s fixed weight. If the package does not weigh enough, a prompt alerts you and no label is printed. Processing Fixed Weight PLU’s For Fixed Weight PLU’s: 1. Enter your Operator ID (if required). 2.
Quantum Scale System The following pages give you a complete explanation of how to work with PLU’s that have been set up to require the operator to enter the price and/or tare value, or the by count quantity. It also contains an explanation of how to enter Platter Tare. Forced Price Your Supervisor may have set up a PLU that requires you to enter the price of the item. For example, you may sell three grades of ground beef, all with a different price, but use the same PLU Number.
Quantum Scale System Random Weight – By Count PLU’s 1. Enter your Operator ID (if required). 2. Enter the PLU Number (Select Flashkey, Type PLU number or select from the On Screen Library). You are now on the Run Screen. 3. PRESS [ENTER] or [DOWN ARROW (▼)]. There is an audible beep and the cursor moves to the Total Price field. You cannot do anything else until you enter a valid Total Price. 4. TYPE the Total Price. 5. PRESS [ENTER] or [DOWN ARROW (▼)].
Quantum Scale System Fixed Weight PLU’s 1. Enter your Operator ID (if required). 2. Enter the PLU Number (Select Flashkey, Type PLU number or select from the On Screen Library). You are now on the Run Screen. 3. PRESS [ENTER] or [DOWN ARROW (▼)]. There is an audible beep and the cursor moves to the Total Price field. You cannot do anything else until you enter a valid Total Price. 4. TYPE the Total Price. 5. PRESS [ENTER] or [DOWN ARROW (▼)]. The cursor then moves to the next active field, Product Number.
Quantum Scale System For PLU’s that require a tare value, the PLU can be set up to require you to enter a tare value. This feature might be used in a deli case where a customer may want Potato Salad and you have different size containers (i.e., 1/4 lb., 1/2 lb., etc.) and they all weigh differently. By using the Forced Tare option, only one PLU Number is required. Forced Tare 1. Enter your Operator ID (if required). 2.
Quantum Scale System Forced By Count QUICK STEPS From the Start a Run Screen: 1. Enter your Operator ID 2. Enter a PLU Number 3. PRESS [ENTER] 4. Type By Count Quantity 5. PRESS [ENTER] 6. Place package on scale 7. Place label on package 8. PRESS [ESC] Platter Tare For PLU’s that require a by count quantity, the PLU can be set up to require you to enter a by count quantity. This feature might be used if customers want a product in different quantities.
Quantum Scale System QUICK STEPS From the Start a Run Screen: 1. Enter your Operator ID 2. Enter a PLU Number 3. PRESS [ENTER] 4. Move the cursor to the Tare field. 5. PRESS [F4] 6. Place the container on the package 7. PRESS [ENTER] 8. Place package on scale 9. Place label on package 10. PRESS [ESC] Weigh Types (Modes of Operation) 1. Enter your Operator ID (if required). 2. Enter the PLU Number (Select Flashkey, Type PLU number or select from the On Screen Library). You are now on the Run Screen. 3.
Quantum Scale System Chapter Seven: Temporary Override of Product Information ♦ Overview ♦ By Random Weight • Changing the Label Type or Graphic ♦ By Count ♦ By Fixed Weight ♦ By Fluid Ounce ♦ Steps to Temporarily Override Product Information 7-1 Temporary Override of Product Information
Quantum Scale System Temporary Override of Product Information is enabled through Scale Setup. The Supervisor designates the Operator’s access to overriding product information at this time. While on the Run Screen, you can temporarily change the value of any of the fields listed next to the “F” Keys, unless they are grayed.
Quantum Scale System ☛ Note If your Supervisor has configured the scale to show/print Frozen Shelf Life, you have the ability to choose whether you want to use the Frozen or Fresh Shelf Life. The screen appears as follows: The Shelf Life field now displays either the Shelf Life or Frozen Shelf Life. To choose between the two, PRESS [F5] to select Shelf Life. If Frozen Shelf Life is not configured, the Product Life field displays.
Quantum Scale System When the Product Life field exists, it is changed automatically by changing the Shelf Life (i.e., increase Shelf Life by 5, Product Life increases by 5 as well). The Shelf Life is unaffected by changes to Product Life. The shelf life must be less than 500 days. If you enter more than 500 days, the Packed On Date will not be printed on the label in prepack modes, and the Sell By Date will not print on labels in non-prepack modes.
Quantum Scale System Changing the Label Type or Graphic To change the Label Type or Graphic for a PLU: 1. PRESS [F7] to select Label Type. 2. Use the Appendix or [HELP] to get a listing of valid Label Types and Graphics. 3. TYPE the Label Type Number in the Primary Printer Label Type field. 4. PRESS [ENTER] to move to the next field. 5. Change the Graphic and Secondary Label Type as needed. 6. When finished, PRESS [ESC] to return to the Run Screen.
Quantum Scale System By Count An item priced By Count will allow you to override: ♦ ♦ ♦ ♦ F4 - By Count F5 - Shelf Life F7 - Label Type F8 - Total Price Overriding F4-By Count will recalculate the Total Price, using the Exception Price provided there is one. If there is no Exception Price entered for a PLU, the price will be calculated by the By Count Calculation Method set-up by your Supervisor. A complete explanation of the By Count Calculation Method is found in the Supervisor Manual.
Quantum Scale System An item sold By Fixed Weight (with an UPC Number of 2 or 4) will allow you to override: By Fixed Weight ♦ ♦ ♦ ♦ ♦ F3 - Net Weight (Oz.) F4 - By Count F5 - Shelf Life F7 - Label Type F8 - Total Price Overriding F3-Net Weight (Oz.) allows you to change the number of ounces being sold for the total price. Overriding F4-By Count allows you to change the quantity of the item being sold for the total price.
Quantum Scale System ☛ Note If the UPC Numbering System for a Fixed Weight PLU equals 0, 6 or 7, you will not be able to edit any of the fields that affect the price (i.e., Net Weight [Oz.], By Count or Total Price). By Fluid Ounce An item priced By Fluid Ounce (with an UPC Number of 2 or 4) will allow you to override: ♦ ♦ ♦ ♦ ♦ F3 - Volume (Fluid Oz.) F4 - By Count F5 - Shelf Life F7 - Label Type F8 - Total Price Overriding F3-Volume (Fluid Oz.
Quantum Scale System ☛ Note If the UPC Numbering System for a Fluid Ounce PLU equals 0, 6 or 7, you will not be able to edit any of the fields that affect the price (i.e., Volume [Fluid Oz.], By Count or Total Price). Steps to Temporarily Override Product Information Once you’ve determined the fields that can be or need to be changed: 1. Move the cursor to the field you want to change. 2. TYPE the temporary value(s). 3. When the label is generated, the new values will be printed. 4.
Quantum Scale System Chapter Eight: Cleaning Instructions ♦ Cleaning the Exterior of the Scale ♦ Cleaning the Printhead 8-1 Cleaning Instructions
Quantum Scale System Look At This Do not dampen labels, electronic parts, or connections. Do not allow water to enter the openings in the housing. This could damage the scale system. Cleaning the Exterior of Scale Carefully clean the exterior of the Quantum Scale System with a clean sponge or cloth and a warm water and detergent solution (i.e., Palmolive green or Ivory liquid dishwashing detergents).
Quantum Scale System Chapter Nine: Troubleshooting 9-1 Troubleshooting
Quantum Scale System Troubleshooting In the unlikely event your Quantum Scale System does not operate as expected, please read through the following troubleshooting steps before calling for service. Problem Suggestion Press POWER Key -No Response From Scale 1. 2. 3. 4. 4. Make sure Scale Platter is properly seated. Make sure Scale Platter is clear of product. Check to see that scale is sitting on a stable surface. Call for service. System Error Matrix Message 1.
Quantum Scale System Troubleshooting Continued... Problem Suggestion Gross Negative Weight Displayed on Screen (-----) 1. 2. 3. 4. 5. 6. Over Gross Weight Displayed on Screen 1. 2. 3. 4. 5. 6. Make sure Scale Platter is clear. Make sure Scale Platter is properly seated. PRESS [REZERO]. PRESS [POWER] to turn scale ON/OFF. Press the Reset Button. Call for service. Make sure Scale Platter is clear. Make sure Scale Platter is properly seated. PRESS [REZERO]. PRESS [POWER] to turn scale ON/OFF.
Quantum Scale System Troubleshooting Continued... Problem Suggestion Scale Prints Two (2) Identical Labels for Every Item 1. Ask Supervisor to check Secondary Label Type. Scale Prints Blank Labels or Partially Printed Labels 1. 4. Check to see that labels are threaded properly. Check to see that the Label Cassette is properly engaged. Clean the Printhead with Hobart Printhead Cleaning Kit -- Part No. 00-184326. DO NOT USE A KNIFE!!! If problem persists, call for service. 1. 2.
Quantum Scale System Appendix ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ ♦ Creating Macros (Using the Save/Recall Key) Percentage Tare (Proportional Tare) Working with Labels Label Stock Styles Label Types Standard Labels by Family Standard Labels by Size Narrow Labels Custom Labels Graphics Glossary of Common Terms A-1 Appendix
Quantum Scale System Creating Macros (Using the Save/Recall Key) In order to speed your operation of the scale, you can create macros by recording in advance, commonly or frequently used keystrokes. Basically, you record the series of keystrokes one time and then execute (i.e., playback) the macro as often as needed to perform the operation. For example, you may be having a sale on PLU 50.
Quantum Scale System 7. 8. 9. 10. Executing a Macro PRESS the keys required to record the Macro. PRESS [SAVE/RECALL] to complete the Macro. PRESS [ESC] to return to the Flashkey Screen. PRESS [ESC] to return to the Start a Run Screen. To execute a Macro: 1. Position the cursor on the screen where you want to the Macro to launch. 2. PRESS [SAVE/RECALL]. You should now be on the Operate Macros Screen. 3. TYPE the Macro Number. 4.
Quantum Scale System Deleting a Macro To delete a Macro: 1. Position the cursor on the screen where you created the Macro. 2. PRESS [SAVE/RECALL]. You should now be on the Operate Macros Screen. 3. TYPE the Macro Number. 4. PRESS [ENTER] or [DOWN ARROW (▼)] to move to the Macro Name field and confirm the Macro Name. 5. PRESS [F5] to select Delete. The Macro is immediately deleted. 6. PRESS [ESC] to return to the Start a Run Screen. QUICK STEPS From the ? Screen: 1. Position Cursor 2.
Quantum Scale System Proportional Tare (Percentage Tare) ☛ Note The following explanation on Percentage Tare (i.e., Proportional Tare) comes from Weights & Measures Today, National Conference on Weights and Measures, November 1993. Percentage Tare Procedure The procedure used to compute net weight involves the determination of two (2) tare weights. One tare will be a fixed tare for the outer container; the second, a percentage tare for individual wrappers on the items.
Quantum Scale System How the Percentage Tare Value is Calculated Percentage Tare value is the value expressed as a percentage (e.g. 5.6%, 2.3%, etc.), that represents the proportion of tare material in comparison with the gross weight of a commodity. For example, if the percentage tare value for a specific individually wrapped confection is 14%, it means that for a gross weight of 100 grams, the total weight of individual wrappers is 14 grams.
Quantum Scale System Working with Labels The Quantum gives you the flexibility to decide what labels you will use, if they will be continuous or die cut, and what will print on each label. The following is important information to know about labels and label printing before you get started. ♦ The thermal printhead requires no ink or ribbon. ♦ Thermal labels used for transactions may be preprinted or blank.
Quantum Scale System Label Stock Styles Label stock comes in a variety of sizes as will be described later in this section. Each type of stock has its own function and purpose. Die Cut Labels Die Cut Labels are cut so that each label is spaced for accuracy. Because these are all the same size they can be pre-printed to create a more attractive label.
Quantum Scale System Selecting Label Types (Formats) Label Types are the actual format of the label, or how it is set up to print. Refer to the detailed examples for a better understanding of what the final label can look like. You may want to take some time to review each example and think about which options you want and which label size and format you should use. Although, these are accurate examples, the size and dimensions of the label or field may not be exact.
Quantum Scale System Standard Labels by Family Label families were designed to work with the default label type settings. For example, you may have label type 26 selected (designed for 6.0” labels), but the label stock in the scale is 3.0”. The scale automatically reverts to the 3.0” label type which is in the same family as 26. In this example, the scale prints label type 23. Although, the following are accurate examples, the size and dimensions of the label or field may not be exact.
Quantum Scale System Family 1 Label Type 13 Label Type 14 A - 11 Appendix
Quantum Scale System Family 1 Label Type 15 Label Type 16 Appendix A - 12
Quantum Scale System Family 2 Label Type 21 Label Type 22 Label Type 23 Label Type 24 A - 13 Appendix
Quantum Scale System Family 2 Label Type 25 Label Type 26 Appendix A - 14
Quantum Scale System Family 3 (Dual Declaration Fixed Net Weight) Label Type 31 Label Type 32 Label Type 33 Label Type 34 A - 15 Appendix
Quantum Scale System Family 3 (Dual Declaration Fixed Net Weight) Label Type 35 Label Type 36 Appendix A - 16
Quantum Scale System Family 3 (Dual Declaration Fixed Net Weight Fluid Ounces) Label Type 31 Label Type 32 Label Type 33 Label Type 34 A - 17 Appendix
Quantum Scale System Family 3 (Dual Declaration Fixed Net Weight Fluid Ounces) Label Type 35 Label Type 36 Appendix A - 18
Quantum Scale System Family 5 Label Type 51 Label Type 52 Label Type 53 Label Type 54 A - 19 Appendix
Quantum Scale System Family 5 Label Type 55 Label Type 56 Appendix A - 20
Quantum Scale System Family 6 Label Type 63 Label Type 64 A - 21 Appendix
Quantum Scale System Family 6 Label Type 65 Label Type 66 Appendix A - 22
Quantum Scale System Family 10 Label Type 101 Label Type 102 Label Type 103 Label Type 104 A - 23 Appendix
Quantum Scale System Family 10 Label Type 105 Label Type 106 Appendix A - 24
Quantum Scale System Family 11 Label Type 111 Label Type 112 Label Type 113 Label Type 114 A - 25 Appendix
Quantum Scale System Family 11 Label Type 115 Label Type 116 Appendix A - 26
Quantum Scale System Family 12 Label Type 123 Label Type 125 A - 27 Appendix
Quantum Scale System Family 12 Label Type 126 Appendix A - 28
Quantum Scale System Family 13 Label Type 133 Label Type 134 A - 29 Appendix
Quantum Scale System Family 13 Label Type 135 Label Type 136 Appendix A - 30
Quantum Scale System Standard Labels by Size The following examples represent all standard width labels according to length. Although, the following are accurate examples, the size and dimensions of the label or field may not be exact. ☛ Note Label Types 113 and 123 are identical label formats for the Quantum and the Ultima. They include an embedded Safe Handling graphic which frees the graphic field for the same label or a second label. 2.25” Width 1.
Quantum Scale System 2.25” Width 2.
Quantum Scale System 2.25” Width 3.
Quantum Scale System 2.25” Width 3.
Quantum Scale System 2.25” Width 3.
Quantum Scale System 2.25” Width 4.
Quantum Scale System 2.25” Width 4.
Quantum Scale System 2.25” Width 4.
Quantum Scale System 2.25” Width 6.
Quantum Scale System 2.25” Width 6.
Quantum Scale System 2.25” Width 6.
Quantum Scale System 2.25” Width 6.
Quantum Scale System 2.25” Width 8.
Quantum Scale System 2.25” Width 8.
Quantum Scale System 2.25” Width 8.
Quantum Scale System 2.25” Width 8.
Quantum Scale System 2.25” Width 8.
Quantum Scale System Narrow Labels The following examples represent narrow width labels according to length. 1.5” Width 1.0” Length Label Type 200 1.5” Width 1.5” Length Label Type 231 Label Type 241 Label Type 242 Label Type 222 1.5” Width 2.
Quantum Scale System 1.5” Width 3.
Quantum Scale System Custom Labels Along with the wide variety of standard label types, Hobart offers custom labels. These labels are designed to fit your specific merchandising needs. One of the options available through custom label types, is the self-contracting expanded text and/or user graphic fields. When using continuous labels, the expanded text field contracts according to the amount of expanded text in the PLU file. This alleviates unnecessary white space.
Quantum Scale System Graphics The Graphics option allows you to view the available Graphics that can be added to labels. The following graphics are always available in ROM. (The following graphics are not shown in actual size.) Graphic 123 Graphic 121 Graphic 124 ☛ Note Hobart offers a variety of scale graphics through the Retailer’s Scale Merchandising Companion (F-7901). This is a multiple disk set that includes approximately 365 custom graphics.
Quantum Scale System Glossary G-1 Glossary
Quantum Scale System Glossary of Common Terms Auto Look-Up This feature automatically looks up the product after a set number of digits has been entered. This feature is configured in Scale Setup by your Supervisor. By Count An item which is priced by the number of items per package rather by weight (i.e., 3 for $1.00) Class A way of grouping similar items. A typical Class Structure is found in the Supervisor Manual. Fixed Weight Item An item priced by a pre-determined weight (i.e.
Quantum Scale System Glossary Continued... Function Codes Numbers which identify Supervisor functions and take you directly to the function by entering its two-digit code. These codes are listed in the Appendix. Graphic (User) Provided the Label Type can accommodate a graphic, there is a list of available graphics (listed by number) found in the Appendix. Julian Date The numeric day of the year designates the date (i.e., February 10 = 41). If configured, this date type may be printed in a date field.
Quantum Scale System Glossary Continued... Primary Printer The printer that is built-in to the scale system. Printhead The surface of the printer that comes in contact with the label stock. Product Life The number of days before a perishable product should be consumed or frozen (i.e., Use By, Freeze By or Best Before). Proportional Tare The percentage of the total product weight that is the “wrapper” for the individual piece. Random Weight An item that needs to be weighed before it can be priced.
Quantum Scale System Glossary Continued... SubClass The second-tier of the class structure (i.e., Class = Meat, SubClass = Chicken). Tare (Fixed Tare) The weight of the packing material for which the customer does not pay. Total Tare This tare is calculated by adding Fixed Tare and Proportional Tare. (Fixed Tare + Proportional Tare = Total Tare) Totals Type A means of categorizing totals information by specific types.
Quantum Scale System Index —A— Accumulate Items (Weigh Type), 4-5,6-9 Processing Fixed Weight & Fluid Ounce PLU's, 6-11 Processing Random Weight PLU's, 6-11 Auto Look-Up, 5-6 —E— Electrical Connections, 2-2 Expanded Text, 2-2 —F— —B— Bakery Printer Applications, 2-11 Best Before Date, 7-4, 7-6, 7-7, 7-8 By Count, 7-6, A-53 —C— Canadian Mode, 6-2 Cassette, Label, 2-8, 2-9, 2-10, 2-13 Installing, 2-13 Removing, 2-8 Cassette Recorder, 2-3 Cleaning Exterior, 8-2 Instructions, 1-4, 8-1 Printhead, 8-2 Connec
Quantum Scale System —L— —O— Label Cassette, 2-8, 2-9, 2-10, 2-13 Installing, 2-13 Removing, 2-8 Label Types Changing, 7-5 Custom, A-50 Narrow By Size, A-48 Selecting, A-9 Standard by Fanily, A-10 Standard by Size, A-31 Labels Continuous Paper, 2-12, A-8 Die-Cut, 2-10, A-8 Jammed , 9-3 Label Stock Styles, A-8 Listing Paper, 2-12 Linerless Paper, 2-12, A-8 Loading Labels, 2-9 Die-Cut, 2-10 Streaming, 2-11 Continuous Paper, 2-12 Listing Paper, 2-12 Linerless, 2-12 Missing, 9-3 Removing an Empty Roll, 2-9 S
Quantum Scale System —R— Removing the Empty Label Roll, 2-9 Removing the Label Cassette, 2-8 Reset Button, 2-3 Rezeroing the Scale, 4-4 —T— (continued) Toubleshooting (continued…) Press [REZERO] And Scales Says “Outside Zero Maintenance”, 9-2 Primary Label Message, 9-3 Scale Prints Blank Labels or Partially Printed Labels, 9-4 Scale Prints Two (2) Identical Labels for Every Item, 9-4 Scale Warm-Up Message Won't Go Away, 9-2 System Error Matrix Message, 9-2 System Prompts You To Take Label And No Label Is
