Brochure

139
Hoffman Specialty
®
Selection Guidelines
Warranty
Warranty Policy
Return Goods Policy
Bell & Gossett warrants for a period of two (2) years from the
date of manufacture or one (1) year from date of installation,
whichever comes first, that all Bell & Gossett and all Hoffman
Specialty products furnished by it are free from defects in
materials and workmanship.
Bell & Gossett’s liability for any breach of this Warranty shall be
limited solely to replacement or repair at the sole option of
Bell & Gossett, of any part or parts found to be defective
during the Warranty Period providing the Product is properly
installed and is being used for its intended purpose. Buyer
must notify Bell & Gossett of any breach of this warranty, within
the aforementioned Warranty Period by notifying the Bell &
Gossett representative with responsibility for servicing the
Buyer’s account. Further, product alleged to be defective
must be shipped by buyer to Bell & Gossett’s representative,
transportation charges prepaid.
It is expressly agreed that this shall be the sole and exclusive
remedy of the buyer, under no circumstances shall Bell &
Gossett be liable for any costs. loss, expense, damages,
special damages, incidental damages or consequential
damages arising directly or indirectly form the design,
manufacture, sale, or use or repair of the product whether
based upon warranty, contract, negligence or strict liability. In
no event will liability exceed the purchase price of the product.
The warranty and limits of liability contained herein are in
lieu of all other warranties and liabilities expressed or implied.
All implied warranties or merchantability and fitness for a
particular purpose are hereby disclaimed by Bell & Gossett
and excluded from the warranty.
Bell & Gossett neither assumes nor authorizes any person to
assume for it, any other Warranty obligation in connection with
the sale of the Product. This Warranty shall not apply to any
product or parts of products which (a) have been repaired or
altered outside of authorized Bell & Gossett facilities; (b) have
been subject to misuse, negligence or accident; or (c) have
been used in a manner contrary to Bell & Gossett instructions.
In the case of Products not manufactured by Bell & Gossett,
there is no warranty from Bell & Gossett, but Bell & Gossett
will extend to the buyer any Warranty from Bell & Gossett’s
supplier of such products
Unused material may be returned for credit only with the
written or oral consent of Bell & Gossett. This consent is in the
form of an RGA number issued by Bell & Gossett, and is
subject to the following conditions.
1. Materials must be unused, of current design, and in original
cartons.
2. Credit will be issued based upon either a referenced
invoice or product date code if an invoice is not referenced.
Requester is to supply copy of the referenced invoice if
requested.
3. A 25% restocking charge will apply.
4. Unauthorized material returned to Bell & Gossett will be
either refused or sent back to the sender freight collect by a
carrier chosen by Bell & Gossett.
5. If material is received but subsequently found not to have
met the above conditions, it will be sent back to the sender
freight collect by a carrier chosen by Bell & Gossett.
6. Products which are obsolete or made to special order are
not returnable.
Warranty Procedure
Return product to place of purchase or contact our
local Manufacturer’s Representative.