Application Guide

6
Answer
The main causes of motor vibration are:
(1)Turn on the gimbal without a phone mounted on
(2) Did not remove the phone case before mounting on the phone.
(3) The phone was not manually leveled before powering on the Gimbal
(4) The phone was not close to the tilt motor
Solution:
Please note that Do not turn on the gimbal without a smartphone mounted on or without balance your phone. It
might cause motor damage or automatic shutdown.
1. Please mount your phone on the gimbal and make sure the home button side as close as possible against to the tilt
motor.
2. Re-level your smart phone: adjust the balancing knob from the right to the left, find the best places until it stays still
when you rotate the roll axis up and down.
3. Turn on the gimbal
( If you have trouble using the gimbal, please take a few minutes to watch the instructive video:
https://www.youtube.com/watch?v=QgDkSj58Stk&t=144s)
7
Question The Stabilizer could not be balanced.
Answer
iphone 6 and iphone6 Plus were used as two reference models for stabilizer balance adjustment.
To level the iPhone 6 (for smartphones with a screen size less than 5.0): Push the balancing knob to the far left and
adjust it a little to the right if needed.
To level the iPhone 6 Plus (for smartphones with a screen size greater than 5.0):Adjust the balancing knob to the
middle position, move it left and right according to the actual weight of the phone to level it.
8
Question The stabilizer will be captured with iPhone 11 Pro max camera in ultra-wide
Answer
iSteady mobile plus with the app "Hohem Gimbal" could not accept cameras switching.So the ultra-wide camera is not
recommended.
9
Question Stabilizer will automatically shut down when turn on with fully charged
Answer
If users turn on the gimbal without a phone mounted on or holding non-handle position during power on, it might
trigger the internal motor protection system a few seconds after powering on, and causing an automatically shut
down.
This phenomenon is to better protect the stabilizer for long-term use.
10
Question The battery won't be charged.
Answer
1. The charging port is damaged.
2. The battery was stored in a low battery state for a long time resulting in over-discharge of the battery. Please try to
connect the charging cable to the USB port of the computer and charge the battery for 12h with a small voltage to
improve the battery's endurance.
If it won't be fixed, it is recommended to return to the factory for a test.
11
Question Motor overheated caused battery damaged.