Use and Care Manual

For technical support and assistance, call 844-894-6659
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a soft sponge 3 or 4 times a year. Allow to dry and wipe with an oil free, non-alcohol based vinyl protector. Many vinyl protectors are oil
based and should be avoided. Using oil based products will adversely aect water clarity and chemistry which can be dicult to correct.
Using alcohol or chlorine based cleaning products will cause the stitching to deteriorate and damage the UV inhibitors built into the vinyl.
The locking tie downs are not designed to keep the cover in place in heavy winds. You should consider using wind straps to stabilize the
cover and protect the spa. Use the handles to remove and replace the cover. The cover is sturdy but should never be dragged and is not
designed to hold heavy weight loads. Heavy snow loads should be brushed o with a clean soft bristle broom. Never stand on or allow
children or pets on the spa cover. When the spa is not in use, the cover should be in place with the tie downs.
Caring for the spa in cold weather
Your spa is well insulated to make it economical to operate even in the coldest climate. As long as it is lled with water and power is
supplied, the spa will function in January just as it did in July. Keeping your spa fully operational at all times is the best protection. We
do not recommend draining your spa and disconnecting the power supply in the winter. If you live in an extremely cold climate or an
area where power outages are common and the spa is subjected to freezing temperatures, we encourage you to hire a professional to
winterize your spa safely. The standard of practice varies by location. All of the water must be removed from the lter housing, pumps,
heater, jets and plumbing lines. Simply draining the water as you would for normal maintenance will not provide adequate protection from
freezing. Damage that occurs if the spa freezes is not covered under the warranty.
If you experience system failure and the spa is exposed to freezing temperatures, manually turn the GFCI “o” for 30 minutes then turn
the GFCI “on”. The system may reset and function normally. If that fails, call a technical support representative immediately at 844-894-
6659. If the system failure occurs after hours, and your pumps will not circulate the water, you should place a low wattage space heater
inside the cabinet near the spa equipment to help prevent freezing. To avoid the risk of re or injury, do not leave the spa unattended
when the heater is inside the cabinet. If you leave home, turn the heater o.
General Care and Maintenance