Use and Care Manual
For technical support and assistance, call 844-894-6659
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The Electronic Components
The Topside Control is like the keyboard for a computer. Just like pressing “enter” on a keyboard gives your computer the command
to visit a specic website, pressing a button on the topside control relays the command to perform a specic action. Temperature,
ltration, lighting, energy consumption and jet functions are all controlled with the press of a button on the topside control. Specic
functions vary depending upon model you purchased. In addition to controlling spa performance, the topside control also relays
diagnostic and error messages. Diagnostic and error messages displayed on the topside controls will alert you if a problem is detected,
many of which can be corrected simply by turning the GFCI “OFF” for 30 minutes and then turning the GFCI back “ON”, also known as
a “system reset”. If you receive an error message that is displayed after resetting the system, please refer to the error message section
of the manual and follow the instructions or call a technical support representative at 844-894-6659 for additional assistance.
The Spa Pack is the computer that accepts the command to perform a specic function. Pressing a “pump” button starts communication
between the spa pack and that pump forcing water into the spa through the jets associated with the corresponding pump. The spa pack
is designed to automatically take care of many of the maintenance and safety features so you don’t have to. For example, if the water
temperature falls below the programmed temperature setting, the spa pack will automatically turn on the heater and a pump to circulate
water until the water reaches the correct temperature. In addition, the pack runs and retains the results of diagnostic tests to ensure your
spa operates with optimal eciency. If an error message appears on your topside control, or if your spa fails to respond to commands
from the topside control, please call a technical support representative at 844-894-6659 . If you are asked to remove the spa control
cover, you should manually turn the GFCI “o” before removing it.
The Spa Heater warms the water in the spa. When the water temperature falls below the programmed temperature ranges, the spa will
automatically turn the heater on and begin circulating the water until the correct temperature is reached. The heater and pumps will
turn on and o automatically to maintain temperature settings. Spas are designed to keep water warm and prevent heat loss. If the
water temperature setting is higher than the ambient temperature, and the ambient temperature does not decrease enough to cool the
water in the spa, the temperature of the water in the spa may be higher than the programmed temperature setting. To lower your water
temperature, you should partially remove the cover for a short period of time allowing heat to escape or drain some of the water from the
spa and add cool water. If you drain water from the spa, you should manually turn the GFCI “o” and follow the instructions for lling
your spa.
Getting to Know Your Spa