Use and Care Manual

For technical support and assistance, call 844-894-6659

SPA TROUBLESHOOTING GUIDE

THE FIRST STEP IN THE TROUBLESHOOTING PROCESS IS TO CHECK THE TOPSIDE CONTROLS FOR DIAGNOSTIC MESSAGES.

If you do not see the solution to your problem , please call a technical support associate at 844-894-6659 for assistance.

When making repairs to your spa, you should alWays manually turn the gFCi “oFF” to eliminate risk oF shoCk.

Problem May be Caused By Might Be Solved By

No or Low Heat Spa is at correct temperature Normal function of spa

Operating Mode Check to be sure the spa is not in Economy Mode

Temperature Setting Check LED display to see if Heater Icon is illuminated

Breaker(s) o Reset GFCI and Main Breaker

Dirty Filter Change lter

Air Lock or Closed Slice Valve Make sure slice valves are open and pumps are not air locked

Improper Line Voltage Have an electrician check voltage

Heats, but not High Enough Thermostat turned down Increase temperature setting

Dirty lter Change lter

Slice valve closed Open slice valves

Spa cover shifted Reposition spa cover

Over Heat Message on LED Filtration settings Reduce number and duration of ltration cycles

Outside temperature high to allow

cooling

Temporarily remove cover and/or add cold water