301353180/102983/23DM1864-PC82 301353172/102990/23DM1864-PG03 301353167/103003/23DM1864-PO17 USE AND CARE GUIDE GRANVILLE ELECTRIC FIREPLACE QUESTIONS, PROBLEMS, MISSING PARTS? BEFORE RETURNING TO THE STORE, CALL HOME DECORATORS COLLECTION CUSTOMER SERVICE 8 A.M. - 7 P.M., EST, MONDAY - FRIDAY, 9 A.M. - 6 P.M., EST, SATURDAY 1-800-986-3460 HOMEDEPOT.COM/HOMEDECORATORS THANK YOU We appreciate the trust and confidence you have placed in Home Decorators through the purchase of this electric fireplace.
Table of Contents Safety Information...................................................... 3 Warranty...................................................................... 5 Pre-Assembly.............................................................. 6 Hardware Included ................................................... 6 Product Specifications........................................................ 6 Planning Assembly ............................................................ 6 Tools Required...........
Safety Information Please read and understand this entire manual before attempting to assemble, operate or install the product. If you have any question regarding the product, please call customer service at service at 1-800-986-3460, 8 a.m.-7 p.m., EST, Monday-Friday, 9 a.m. - 6 p.m., EST, Saturday. WARNING: Under no circumstances should this fireplace be modified. Parts that must be removed for servicing must be replaced prior to operating this fireplace again.
Safety Information (continued) NOTE: Use care in assembling your new fireplace. Take your time and use the hardware provided and a quality Phillips head screwdriver. Never overtighten bolts. • Do not sit on any part of the mantel. NOTE: To avoid injury from unexpected starting or electrical shock, do not plug the power cord into a source of power during unpacking and assembly. The cord must remain unplugged whenever you are adjusting/assembling the fireplace.
Warranty Warranty 1 Year Limited Warranty: The manufacturer warrants that your new Electric Fireplace is free from manufacturing and material defects for a period of one year from date of puchase, subject to the following conditions and limitations. 1. Install and operate this appliance in accordance with the installation and operating instructions furnished with the product at all times. Any unauthorized repair, alteration, willful abuse, accident, or misuse of the product shall nullify this warranty. 2.
Pre-Assembly HARDWARE INCLUDED AA BB HH Part CC II EE DD FF JJ Description Part Number Quantity AA 2 Hole Plastic Connector PH-PCBBLK001 6 BB 3 Hole Plastic Connector PH-PCBBLK002 15 CC Screw 4.
Pre-Assembly (continued) PACKAGE CONTENTS NOTE: All panels are labeled left and right as viewed from the front of unit. I G H C D F B K J E A Part Description Quantity A Base 1 B Left Side Panel 1 C Right Side Panel 1 D Left Front Panel 1 E Right Front Panel 1 F Center Front Panel 1 G Top 1 H Center Decorative Panel 1 I Top Corner Extension 1 J “L” Corner Brace 1 K Fireplace Insert 1 7 HOMEDEPOT.
Assembly 1 2 Attaching 2-hole plastic connectors to the front panels Attaching 2-hole plastic connectors to the center decorative panel Attach 2-hole plastic connectors (AA) to both ends of the left front panel (D) and the right front panel (E) using the screws (DD). Attach 2-hole plastic connectors (AA) to the center decorative panel (H) using the screws (DD).
Assembly (continued) 5 6 Attaching the center front panel Insert Wood Dowels (FF) into the pre-drilled holes in the Center Front Panel (F). Push the Center Front Panel (F) snug to the Left Front Panel (D) and Right Front Panel (E). Securing the center front panel Attach the Center Front Panel (F) to the completed assembly from Step 3, using Screws (CC) through pre-drilled holes in the Center Front Panel (F).
Assembly (continued) 8 Attaching the side panels DD Attach the Left Side Panel (B) and Right Side Panel (C) to the completed assembly from Step 4 using Bolts (DD) through the holes in the Plastic Connection Blocks (BB) and tighten. BB C B 9 10 Attaching the base Attaching the top Attach the Top (G) to the completed assembly from Step 6 by inserting Bolts (DD) through the holes in the Plastic Connectors (AA and BB). Insert Wood Dowels (FF) into the pre-drilled holes in the Base (A).
Assembly (continued) 11 Removing the insert mounting brackets Loosen the preattached screws (GG) and remove the two Mounting Brackets (EE) attached to the back of the Left and Right Front Panels (D and E). D E GG EE 12 Installing the fireplace insert Lift the fireplace insert carefully into the back of the unit and center in the insert in the opening. Do not drag the insert across the Hearth/Base (A) as it may scratch your unit.
Assembly (continued) 13 Securing the insert Replace the two Mounting Brackets (EE) and secure the insert in place by tightening the Mounting Bracket Screws (GG) and make sure the insert is securely in place. EE 14 Electric Fireplace Insert GG Preparing the “L” corner brace Attach 2-hole plastic connectors (AA) to the “L” corner brace (J) using the screws (DD). J DD AA 12 HOMEDEPOT.COM/HOMEDECORATORS Please contact 1-800-986-3460 for further assistance.
Assembly (continued) 15 Preparing the top corner extension Attach 2-hole connectors (AA) to the top corner extension (I) using the screws (DD). DD BB I 16 Attaching the L corner brace DD Place Top Corner Extension (I) face down on a scratch-free surface. Attach "L" Corner Brace (J) by inserting Bolts (DD) through the holes in the Plastic Connector (AA) and tighten. AA J I 13 HOMEDEPOT.COM/HOMEDECORATORS Please contact 1-800-986-3460 for further assistance.
Assembly (continued) 17 Attaching the top corner extension Insert Wood Dowels (FF) into the holes in the back of Top (G). Move the completed assembly from step 11 into place at the back of the mantel. Use a Phillips Head Screwdriver to tighten Bolts (DD) through the Plastic Connectors (AA and BB). NOTE: Use great care to move your completed unit. Move it only short distances, and use two people to move it into its final position.
Operation Operation NOTE: The control panel can be accessed at the upper-right corner of the insert. 1 Powering the fireplace 2 Push the Power button to supply power to all functions of the fireplace and put the insert in standby mode. Push the Power button again to turn off all functions. Adjusting the flame There are 6 brightness levels that can be selected: Settings F6 - F4 decrease in Amber brightness. Settings F3 - F1 decrease in Spectrafire brightness.
Operation (continued) 5 Replacing the remote control battery 6 Disposing of used batteries The battery may contain hazardous substances that could endanger the enviroment and human health. When the remote control stops operating or its range seems reduced, it is time to replace the battery with new ones. On the back end of the remote, press and slide the battery door open and remove the old battery. Insert 2 AAA batteries, checking that the + and sides of the battery match inside the battery compartment.
FCC/IC Information WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Troubleshooting PROBLEM ROOT CAUSE CORRECTIVE ACTION Display shows " " The thermostat sensor is broken or disconnected. Unplug the fireplace, remove the back panel of the fireplace and check that the thermostat is plugged into the main circuit board. If this does not solve the problem contact customer service for a replacement thermostat sensor. Display shows " " The thermostat sensor is broken. Contact customer service for a replacement thermostat sensor.
Troubleshooting (continued) PROBLEM Flame effect works but heater function does not and the emberbed flashes when the heater button is pressed. The remote control is not working. ROOT CAUSE CORRECTIVE ACTION The heater is disabled. With the power on press and hold the POWER button on the control panel for 10 seconds. Once re-enabled the emberbed lights will flash multiple times. There are no batteries. Change the remote batteries. The signal is poor. The remote is too far from the heater.
Replacement Parts For replacement parts, call our customer service department at 1-800-986-3460, 8 a.m.-7 p.m., EST, Monday-Friday, 9 a.m. - 6 p.m., EST, Saturday. Part 1 2 3 4 5 6 7 8 9 10 11 Description Qty.
Questions, problems, missing parts? Before returning to the store call Home Decorators Customer Service 8 a.m. - 7 p.m., EST, Monday - Friday, 9 a.m. - 6 p.m., EST, Saturday 1-800-986-3460 HOMEDEPOT.COM/HOMEDECORATORS RETAIN THIS MANUAL FOR FUTURE USE.
