FAQ

Question
Answer
How do I find my product
identification number?
□ The UPC (12-digits) and/or model number can be found on the following:
The product box
Your Home Depot store receipt
The user manual
A sticker (usually silver) on top of the motor housing - Please click here for
more info.
TIP: If you don't have your packaging or manual, it may be difficult to see
the label on your motor housing. Try using a mirror or your smart phone to
take a picture of the label.
Do I need to register my ceiling fan
for warranty?
□ No. there is no need to register the fan for warranty. Please keep a copy of
your receipt which will be required to honor the warranty.
Could this ceiling fan be flush
mounted?
□ No.
Can I use a longer down rod with
my ceiling fan?
□ The fan is compatible with any universal downrod with ¾’’ diameter, longer
downrod can be found on www.homedepot.com.
Can I mount the ceiling fan on a
sloped ceiling?
□ Yes, this fan can be mounted on a sloped or angled ceiling, installation will
require the purchase of an extension down rod and a canopy kit for angled
ceiling which can be purchased from www.homedepot.com. Search “ceiling
fan canopy kit.”
What kind of bulb is compatible
with my ceiling fan?
□ This ceiling fan comes with LED bulbs. You must use the bulb type that
came with fan. You cannot use other bulb types for this ceiling fan.
Is the light of my ceiling fan
dimmable?
□ The light is dimmable when LED bulb is used. And you need to use a
remote and receiver or wall controller to dim the light. See following
questions for compatibility.
I changed the light bulbs in my
ceiling fan light kit, and now none of
the lights work.
□ Ceiling fans are required by law to have a light limiter built in prevent over
lamping (180-watt maximum combined power draw). Refer to your ceiling
fan owner’s manual for details about the maximum wattage bulb that you
can put in your fan and not over lamp.
Frequently Asked Questions: Ceiling Fan