General Residential Limited Warranty LVT
Details & Definitions of Residential Warranties Warranties as defined below ensure that your Home Decorators Collection (HDC) floor manufactured by IVC US will perform properly for the stated warranty period when installed in accordance with Residential LVT Click Installation Guide over approved substrates and underlayments and using the recommended adhesives (if applicable) with proper care and maintenance under normal household use*.
General LVT Residential Limited Warranty Conditions & Owner Obligations These warranties only extend to the original end user and are not transferable. In order to maintain and protect your coverage under the terms of these warranties, it is the Owner’s obligation to adhere to the following: 1. Know which warranties apply to your particular LVT flooring. 2.
LVT Residential Warranty Details What is NOT Covered by this Warranty 1. Product sold by the manufacturer as other than “first quality.” 2. Improper Installation: Material installed not in accordance with Residential Installation Guide - LVT Click, including any and all problems caused by the use of non-recommended adhesive, underlayment and/or preparation of the substrate are not warranted.
Residential Warranty Details Warranty Remedy If your HDC floor manufactured by IVC US fails to perform as stated in the applicable General LVT Residential Limited Warranty, manufacturer will determine whether it will assist in the repair of the defective area or supply new manufacturer material of the same color, design or grade if available. If unavailable or discontinued, manufacturer reserves the right to select and supply similar manufacturer material.
Residential Warranty Details LVT Residential Limited Warranty Proration The following prorated schedule applies to material value for all Residential warranty flooring: Labor Reimbursement Proration (Reasonable Labor Costs) 4th Year up to 50% 5th Year up to 50% 6th – 10th Year 0% 1st Year up to 100% 2nd Year up to 100% 3rd Year up to 50% YEAR IDENTI A S L identi a re lifetime s l RE 15 L Material Proration 1st Year 100%, 2nd Year 100%, 3rd Year 100%, 4th Year 100%, 5th Year 100%, 6th Year
How to File a Claim How to File a Claim If you find a defect or other matter covered by any of the limited warranties described previously, promptly notify the retailer who sold you the floor covering material. The retailer will review and if necessary file a claim with Manufacturer and help you answer any questions you may have. After a warranty claim is properly filed, IVC’s service coordinator will designate a representative to evaluate the warranty claim.
