Instructions / Assembly

17
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PROBLEM ROOT CAUSE CORRECTIVE ACTION
Flame effect works but heater func-
tion does not and the emberbed ashes
when the heater button is pressed.
The heater is disabled.
With the power on press and hold the POWER
button on the control panel for 10 seconds.
Once re-enabled the emberbed lights will
ash multiple times.
The remote control is not working.
There are no batteries Change the remote batteries.
The signal is poor.
Operate remote transmitter at a slow meas-
ured pace.
Press the remote control buttons with an
even motion and gentle pressure. Repeat-
edly pressing buttons in rapid succession
may cause the transmitter to malfunction.
The remote is too far from the heater.
Operate the remote at a distance less than
20 ft from the front of the
appliance; point the remote at the control
panel.
Troubleshooting (continued)