XXX XXX/82339Y/23DM1864-PC82 XXX XXX/82636/23DM1864-PG116 XXX XXX/82629/23DM1864-PHT163 USE AND CARE GUIDE GRANVILLE ELECTRIC FIREPLACE Questions, problems, missing parts? Before returning to the store, call Home Decorators Collection Customer Service 8 a.m. - 7 p.m., EST, Monday - Friday, 9 a.m. - 6 p.m., EST, Saturday 1-800-986-3460 HOMEDEPOT.COM/HOMEDECORATORS THANK YOU We appreciate the trust and confidence you have placed in Home Decorators through the purchase of this electric fireplace.
Table of Contents Maximum Load Warning............................................ 2 Safety Information...................................................... 3 Warranty...................................................................... 5 Pre-Assembly.............................................................. 6 Hardware Included ................................................... 6 Product Specifications........................................................ 6 Planning Assembly .......................
Safety Information Please read and understand this entire manual before attempting to assemble, operate or install the product. If you have any question regarding the product, please call customer service at 1-800-986-3460, 8 a.m.-7 p.m., EST, Monday-Friday, 9 a.m. - 6 p.m., EST, Saturday. WARNING: This appliance is hot when in use. To avoid burns, do not touch hot surfaces with bare skin. If provided, use handles when moving this appliance.
Safety Information (continued) NOTE: Use care in assembling your new fireplace. Take your time and use the hardware provided and a quality Phillips head screwdriver. Never overtighten bolts. • Do not sit on any part of the mantel. NOTE: To avoid injury from unexpected starting or electrical shock, do not plug the power cord into a source of power during unpacking and assembly. The cord must remain unplugged whenever you are adjusting/assembling the fireplace.
Warranty 1 Year Limited Warranty: The manufacturer warrants that your new Electric Fireplace is free from manufacturing and material defects for a period of one year from date of puchase, subject to the following conditions and limitations. 1. Install and operate this appliance in accordance with the installation and operating instructions furnished with the product at all times. Any unauthorized repair, alteration, willful abuse, accident, or misuse of the product shall nullify this warranty. 2.
Pre-Assembly HARDWARE INCLUDED AA HH Part AA BB CC DD EE FF GG HH II ZZ CC BB II DD EE FF GG ZZ Description 2 Hole Plastic Connector 3 Hole Plastic Connector Screw Bolt Bracket (pre-attached) Wood Dowel Screw Connection Plate (pre-attached) Floor Glide (pre-attached) Touch-up Pen Part Number PH-PCBBLK001 PH-PCBBLK002 N/A PH-BLTBLK002 PH-BKTZNC001 PH-DWLNTL002 N/A PH-PLTBLK002 PH-GLDBRW001 N/A Quantity 6 15 5 21 2 16 2 2 5 1 NOTE: Hardware not shown to actual size.
Pre-Assembly (continued) PACKAGE CONTENTS NOTE: All panels are labeled left and right as viewed from the front of unit. I G H C D F B K J E A Part A B C D E F G H I J K Description Base Left Side Panel Right Side Panel Left Front Panel Right Front Panel Center Front Panel Top Center Decorative Panel Top Corner Extension “L” Corner Brace Fireplace Insert Quantity 1 1 1 1 1 1 1 1 1 1 1 7 HOMEDEPOT.COM/HOMEDECORATORS Please contact 1-800-986-3460 for further assistance.
Assembly 1 2 Assembling the center panel Assembling the center panel Push the Left Front Panel (D) and Right Front Panel (E) snug to the Center Decorative Panel (H). Locate the Left Front Panel (D), Right Front Panel (E), Center Decorative Panel (H), and set out face down on a scratch-free surface. Insert Wood Dowels (FF) into the holes in the Center Decorative Panel (H) and align with the holes in the Left Front Panel (D) and Right Front Panel (E).
Assembly (continued) 3 4 Attaching the center front panel Attaching the center front panel Attach the Center Front Panel (F) to the completed assembly from Step 3, using Screws (CC) through pre-drilled holes in the Center Front Panel (F). Insert Wood Dowels (FF) into the pre-drilled holes in the Center Front Panel (F). Push the Center Front Panel (F) snug to the Left Front Panel (D) and Right Front Panel (E).
Assembly (continued) 6 7 Attaching the base Attaching the top Attach the Top (G) to the completed assembly from Step 6 by inserting Bolts (DD) through the holes in the Plastic Connectors (AA and BB). Insert Wood Dowels (FF) into the pre-drilled holes in the Base (A). Attach the completed assembly from Step 5 to the Base (A), by inserting Bolts (DD) through the holes in the Plastic Connectors (AA and BB) and tighten.
Assembly (continued) 9 Installing the fireplace insert Lift the fireplace insert carefully into the back of the unit and center in the insert in the opening. Do not drag the insert across the Hearth/Base (A) as it may scratch your unit. NOTE: Please read all “electric fireplace insert” instructions prior to installing the electric insert in your completed fireplace mantel. Install the insert in your fireplace close to its final position.
Assembly (continued) 11 Attaching the L corner brace DD Place Top Corner Extension (I) face down on a scratch-free surface. Attach "L" Corner Brace (J) by inserting Bolts (DD) through the holes in the Plastic Connector (AA) and tighten AA J I 12 Attaching the top corner extension Insert Wood Dowels (FF) into the holes in the back of Top (G). Move the completed assembly from step 11 into place at the back of the mantel.
Operation NOTE: The control panel can be accessed at the upper-right corner of the insert. When a function is changed from the control panel or remote control there will be a corresponding indicator (see Figure 1) on the upper-right of the projection screen. The indicator shows the function changed and the level selected by the control panel or remote control. When the function is turned off, the corresponding indicator will flash several times and then fade off. Fig .
Operation (continued) 5 Replacing the remote control battery 6 Disposing of used batteries The battery may contain hazardous substances that could endanger the enviroment and human health. When the remote control stops operating or its range seems reduced, it is time to replace the battery with new ones. On the back end of the remote, press and slide the battery door open and remove the old battery. Insert 2 AAA batteries, checking that the + and sides of the battery match inside the battery compartment.
FCC/IC Information WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Troubleshooting PROBLEM ROOT CAUSE CORRECTIVE ACTION Display shows “ ” The thermostat sensor is broken or disconnected. Unplug the fireplace, remove the back panel of the fireplace and check that the thermostat is plugged into the main circuit board. If this does not solve the problem contact customer service for a replacement thermostat sensor. Display shows “ ” The thermostat sensor is broken. Contact customer service for a replacement thermostat sensor.
Troubleshooting (continued) PROBLEM Flame effect works but heater function does not and the emberbed flashes when the heater button is pressed. ROOT CAUSE CORRECTIVE ACTION The heater is disabled. With the power on press and hold the POWER button on the control panel for 10 seconds. Once re-enabled the emberbed lights will flash multiple times. There are no batteries Change the remote batteries. The signal is poor. Operate remote transmitter at a slow measured pace.
Replacement Parts For replacement parts, call our customer service department at 1-800-986-3460, 8 a.m.-7 p.m., EST, Monday-Friday, 9 a.m. - 6 p.m., EST, Saturday. Part Description Qty.
Questions, problems, missing parts? Before returning to the store call Home Decorators Customer Service 8 a.m. - 7 p.m., EST, Monday - Friday, 9 a.m. - 6 p.m., EST, Saturday 1-800-986-3460 HOMEDEPOT.COM/HOMEDECORATORS RETAIN THIS MANUAL FOR FUTURE USE.