XXX XXX/95568/28MM90007-PD01 USE AND CARE GUIDE CHESTNUT HILL QUESTIONS, PROBLEMS, MISSING PARTS? BEFORE RETURNING TO THE STORE, CALL HOME DECORATORS COLLECTION CUSTOMER SERVICE 8 A.M. - 7 P.M., EST, MONDAY - FRIDAY, 9 A.M. - 6 P.M., EST, SATURDAY 1-800-986-3460 HOMEDEPOT.COM/HOMEDECORATORS THANK YOU We appreciate the trust and confidence you have placed in Home Decorators through the purchase of this electric fireplace. We strive to continually create quality products designed to enhance your home.
Table of Contents Maximum Load Warning............................................ 2 Safety Information...................................................... 3 Warranty...................................................................... 5 Pre-Assembly.............................................................. 6 Hardware Included ................................................... 6 Product Specifications........................................................ 6 Tools Required.........................
Safety Information Please read and understand this entire manual before attempting to assemble, operate or install the product. If you have any question regarding the product, please call customer service at service at 1-800-986-3460, 8 a.m.-7 p.m., EST, Monday-Friday, 9 a.m. - 6 p.m., EST, Saturday. WARNING: Under no circumstances should this fireplace be modified. Parts that must be removed for servicing must be replaced prior to operating this fireplace again.
Safety Information (continued) NOTE: Use care in assembling your new fireplace. Take your time and use the hardware provided and a quality Phillips head screwdriver. Never overtighten bolts. • Do not sit on any part of the mantel. NOTE: To avoid injury from unexpected starting or electrical shock, do not plug the power cord into a source of power during unpacking and assembly. The cord must remain unplugged whenever you are adjusting/assembling the fireplace.
Warranty Warranty 1 Year Limited Warranty: The manufacturer warrants that your new Electric Fireplace is free from manufacturing and material defects for a period of one year from date of puchase, subject to the following conditions and limitations. 1. Install and operate this appliance in accordance with the installation and operating instructions furnished with the product at all times. Any unauthorized repair, alteration, willful abuse, accident, or misuse of the product shall nullify this warranty. 2.
Pre-Assembly HARDWARE INCLUDED AA CC BB KK LL MM NN EE DD OO PP QQ FF RR-1 GG RR-2 II HH SS TT UU JJ VV WW Part Description Part Number Quantity AA Wood Dowel PH-DWLNTL001 16 BB Small Flathead Screw CC Shelf Pin DD PH-BLTBLK002 68 PH-SPNPCSPLB2 16 Handle (with Screw) N/A 2 EE Short Screw N/A 38 FF Screw N/A 14 GG Track Guide N/A 2 HH 2 Hole Plastic Connector Block PH-PCBBLK001 26 II Long Screw PH-SCRBLK006 10 JJ Screw PH-BLTBLK001 8 KK Fla
Pre-Assembly (continued) PACKAGE CONTENTS NOTE: All panels are labeled left and right as viewed from the front of unit.
Assembly 1 2 Preparing the back base panel Place the Back Base Panel (D) on a flat surface. Insert Small Flathead Screws (BB) through the 2 Hole Plastic Connector Blocks (HH) into the pre-drilled holes in the Back Base Panel (D). Attaching the base panels Place the Back Base Panel (D) and the Front Base Panel (C) on their side. Place the Right Base Panel (B) face down. To attach the Front Base Panel (C) to the Right Base Panel (B), insert Screws (JJ) through the Flat Washers (KK).
Assembly (continued) 4 5 Preparing the center panels Attaching the decorative front panels Align the Decorative Left Front Panel (R) with the Left Center Panel (E). Insert Small Flathead Screws (BB) through the previously attached 2 Hole Plastic Connector Blocks (HH). Secure with a Phillips Screwdriver. Repeat to connect the Decorative Right Front Panel (S) to the Right Center Panel (F). Place the Left Center Panel (E) and the Right Center Panel (F) on a flat surface.
Assembly (continued) 7 8 Attaching the touch latch spring Push the Touch Latch Spring (RR-2) on an angle into the Touch Latch Mount (RR-1), already attached to the Left Center Panel (E). Push the Touch Latch Spring (RR-2) down to snap into the Touch Latch Mount (RR-1). Repeat for the Right Center Panel (F). Preparing the Center Shelf Place the Center Shelf (H) onto a flat surface. Insert Small Flathead Screws (BB) through the 2 Hole Plastic Connector Blocks (HH).
Assembly (continued) 10 Attching the center shelf 11 Preparing center panels Insert Wood Dowels (AA) into the pre-drilled holes in both the Left Center Panel (E) and the Right Center Panel (F). Align the Center Shelf (H) with both the Left Center Panel (E) and the Right Center Panel (F). Push the pieces together. Secure the Center Shelf (H) by inserting Small Flathead Screws (BB) through the previously attached 2 Hole Plastic Connector Blocks (HH).
Assembly (continued) 13 Preparing the side panels 14 Preparing the side panels Insert Wood Dowels (AA) into the pre-drilled holes in the Left Side Panel (I). Repeat for the Right Side Panel (J). Place the Left Side Panel (I) on a flat surface. Insert the Small Flathead Screws (BB) through the 2 Hole Plastic Connector Blocks (HH). Repeat to prepare the Right Side Panel (J). BB HH I I AA J J 15 Attaching the side panels Push the Left Side Panel (I) together with the Left Base Panel (A).
Assembly (continued) 16 Preparing the sliding door track Place the Sliding Door Track (K) on a flat surface. Insert the Small Flathead Screws (BB) through the 2 Hole Plastic Connector Blocks (HH). BB HH K 17 Preparing the sliding door track Insert Wood Dowels (AA) into the pre-drilled holes in the Decorative Left and Right Front Panels (R,S). AA R S 13 HOMEDEPOT.COM/HOMEDECORATORS Please contact 1-800-986-3460 for further assistance.
Assembly (continued) 18 Attaching the sliding door track Push the Sliding Door Track (K) down onto the previously inserted Wood Dowels (AA) in the Decorative Left and Right Front Panels (R,S). Insert Small Flathead Screws (BB) through the previously attached 2 Hole Plastic Connector Blocks (HH). Secure to the Left and Right Side Panels (I,J).
Assembly (continued) 20 Attaching the rolling door hanger 21 Attaching the handles Remove the preassembled screws from the Handles (DD), then attach to the Left Sliding Door (O). Repeat for the Right Sliding Door (P). Place the Rolling Door Hangers (LL) on the outside of the Left Sliding Door (O). Insert Small Flathead Screws (BB) through Flat Washers (KK) into the pre-drilled holes. Secure tightly with a Phillips Screwdriver. Repeat for the Right Sliding Door (P).
Assembly (continued) the door stopper and 23 Attaching bumper NN OO Stick the Door Bumpers (PP) onto the Right Sliding Door (P). Insert the Bolts (OO) through the Sliding Door Track (K) to secure the Door Stoppers (NN). K P PP 24 Attaching the track guide Insert Screws (FF) through the Track Guide (GG) into the pre-drilled holes in the Right Sliding Door (P). Repeat for the Left Sliding Door (O).
Assembly (continued) 25 Installing the back panels Insert the Short Screws (EE) through the pre-drilled holes in the Upper Back Panel (L) and the Side Back Panels (M). L M EE M 26 Attaching the adjustable shelves Insert the Shelf Pins (CC) into the pre-drilled holes on the inside of the Left Side Panel (I) and the Left Center Panel (E). Rest the Adjustable Shelf (N) on the Shelf Pins (CC). Repeat for the right side. J E N I N N N CC 17 HOMEDEPOT.
Assembly (continued) 27 Attaching the doors Insert the Right and Left Pin Hinges (SS,TT). Slide Left Door (T) into the grooves. Insert Screws (UU) to secure the Left Door (T) into place. Repeat to attach the Right Door (U). SS TT U TT SS T UU the fireplace insert into 28 Installing the mantel assembly Lift the Fireplace Insert (V) carefully into the back of the unit and center in the fireplace insert opening. Do not drag the fireplace insert across the Base as it may scratch your unit.
Assembly (continued) 29 Preparing the insert securing block Place the Insert Securing Block (Q) on a flat surface. Insert Small Flathead Screws (BB) through the Angle Brackets (MM) into the pre-drilled holes. BB MM Q 30 Securing the fireplace insert Insert Small Flathead Screws (BB) through the Angle Brackets (MM) into the pre-drilled holes on the Left Center Panel (E). Repeat to attach the Insert Securing Block (Q) to the Right Center Panel (F). E MM Q F BB 19 HOMEDEPOT.
Assembly (continued) 31 Adjusting the level To balance your assembled media unit, turn the Levelers (WW), as needed. The pre-attached Levelers (WW) are located under the base of the media unit.
Assembly (continued) 32 Installing the tipping restraint hardware When the Tipping Restraint Hardware (QQ) is properly installed, it can provide protection against unexpected tipping of the Unit due to small tremors, bumps or climbing. Your Unit comes with two Tipping Restraint Hardware (QQ). Each Tipping Restraint Hardware (QQ) includes one Unit Anchor, one Wall Anchor, one Anchor Tether, and four Anchor Screws. Use these to complete the following steps for a proper installation.
Operation Operation NOTE: The control panel can be accessed at the upper-right corner of the insert. 1 Powering the fireplace 2 Push the Power button to supply power to all functions of the fireplace and put the insert in a standby mode. Push the Power button again to turn off all functions.
Operation (continued) 5 Replacing the remote control battery 6 Disposing of used batteries The battery may contain hazardous substances that could endanger the enviroment and human health. When the remote control stops operating or its range seems reduced, it is time to replace the battery with new ones. On the back end of the remote, press and slide the battery door open and remove the old battery. Insert 2 AAA batteries, checking that the + and sides of the battery match inside the battery compartment.
Operation (continued) 8 Patent pending Safer Plug™ information This product is equipped with a Safer Plug™, which is an advanced safety device that helps detect electrical fires caused from faulty outlets. Overloading of outlet, adapters and surge protectors may cause overheating, damage, and increase risk of fires. Safer Plug continuously monitors the temperature in the plug and outlet and will turn off the heater to prevent unsafe outlet overheating.
FCC/IC Information WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Troubleshooting PROBLEM ROOT CAUSE CORRECTIVE ACTION Display shows " " The thermostat sensor is broken or disconnected. Unplug the fireplace, remove the back panel of the fireplace and check that the thermostat is plugged into the main circuit board. If this does not solve the problem contact customer service for a replacement thermostat sensor. Display shows " " The thermostat sensor is broken. Contact customer service for a replacement thermostat sensor.
Troubleshooting (continued) PROBLEM Flame effect works but heater function does not and the emberbed flashes when the Heater button is pressed. ROOT CAUSE CORRECTIVE ACTION The heater is disabled. With the power on press and hold the POWER button on the control panel for 10 seconds. Once re-enabled the emberbed lights will flash multiple times. There are no batteries. Change the remote batteries. The signal is poor. Operate remote transmitter at a slow measured pace.
Replacement Parts For replacement parts, call our customer service department at 1-800-986-3460, 8 a.m.-7 p.m., EST, Monday-Friday, 9 a.m. - 6 p.m., EST, Saturday. Part 1 2 3 4 5 6 7 8 9 10 11 Description Qty.
Questions, problems, missing parts? Before returning to the store call Home Decorators Customer Service 8 a.m. - 7 p.m., EST, Monday - Friday, 9 a.m. - 6 p.m., EST, Saturday 1-800-986-3460 HOMEDEPOT.COM/HOMEDECORATORS RETAIN THIS MANUAL FOR FUTURE USE.