Use and Care Manual

27
Troubleshooting (continued)
An irregular flame
pattern flame
does not run
the full length
of burner.
There is no gas flow.
Exchange, refill or replace LP gas tank.
The ame is yellow
or orange.
New burner may have residual
manufacturing oils.
Spider webs or insect nest are in
the burner/venturi tube.
Clean the burner/venturi tube.
Poor alignment of valve to
burner/venturi tube.
Ensure the burner/venturi tube is properly engaged with valve .
in venturi/
burner tube(s)).
The burner and/or burner/
venturi tube is blocked.
Clean the burner and/or burner/venturi tube.
High or gusting winds.
The tank is low on LP gas.
Exchange, refill or replace LP gas tank.
Excess flow valve tripped.
Refer to “Sudden drop in gas flow or reduced flame height”.
lose heat when
burning in cold
weather —
temperature below
50°F (10°C).
Ice has built up on the outside of
the LP gas tank because the
vaporization process is too slow.
1. Turn off per “Turning Off” section.
2. Replace with a spare LP gas tank.
3. Reconnect LP gas tank per “Installing LP Gas Tank” section.
4. Follow “Checking for Leaks” section.
There is a sudden
is reduced.
The tank is out of gas.
Overfilling prevention device
may have been activated.
Exchange, refill or replace LP gas tank.
1. Turn control knob to “OFF”.
3. If flames are still too low, reset the overfilling prevention device:
a. Turn control knob to “OFF”.
b. Turn LP gas tank valve to “CLOSED”.
c. Disconnect regulator.
d. Turn control knob to “ON”.
e. Wait one minute.
f. Turn control knob to “OFF”.
g. Reconnect regulator and leak check connections, being
careful not to fully open valve.
h. Light outdoor
per “Lighting” section.
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