Warranty

149 THDHDC Rev.4 1-9-2020
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Limited Residential and Light Commercial Warranty
Effective Date: 1-9-2020
This flooring comes with Limited Warranties. The warranties apply to the original purchaser of the flooring for residential
or light commercial use and is not transferrable. For the warranties to be effective, the flooring must be installed, cared,
maintained and placed in service conditions according to manufacturer’s installation instructions.
Limited Manufacturing Defect Warranty
Home Legend, LLC warrants the flooring in their original manufactured condition to be free from defects in material and
workmanship including milling, assembly, dimension and grading for a period of one year from the date of purchase.
Limited Lifetime Residential Wear Warranty
Home Legend warrants that for the duration of the service life of the flooring and under normal residential conditions and
uses, the finish layer will not wear-through from foot traffic to the point of exposing the bare bamboo layer of the flooring.
Limited Lifetime Residential Structural Integrity Warranty (Engineered Bamboo Only)
Home Legend warrants that for as long as the flooring is in service, under normal residential conditions and uses, the
cohesion between the layers of the product will remain intact and the flooring will remain stable.
Limited Light Commercial Warranties
The flooring comes with corresponding limited light commercial wear, and structural integrity warranties for the durations
as published in marketing, sales or warranty schedule documentation.
Definitions:
1. “Residential use” means that the original purchaser owns and resides in the home where the product was installed.
It excludes rental and leased properties.
2. “Light Commercial use” means conditions and foot traffic which moderately impact the flooring. Examples: Small
restaurant (excluding wet area), doctor/dental offices, nursing home common areas, lounge (excluding service area),
interior entryways, elevators, office conference rooms, hospitality rooms, vending areas, art galleries, banks,
bookstores, boutiques, office waiting area, gift shops, hotel rooms, jewelry stores, professional offices, photography
studios, styling salons, rented or leased dwelling places.
3. “Full Commercial use” means conditions and foot traffic which severely impact the flooring. Examples: Airport
terminals, bars, large restaurants, department store aisles, supermarket aisles, school classrooms and hallways.
4. “Finish wear through” is defined as “complete finished wear layer removal exposing the core layer and affecting at
least 10% of a total floor installation project” due to normal foot traffic.
5. “Structural integrity” is defined as “the cohesion between the composites or layers of the product” which will
remain intact when installed, cared, maintained and placed in service conditions according to manufacturer’s
instructions during service life of the product. Attached backing (I.e., EVA foam) is not part of composite unit,
therefore it is excluded.
Bamboo Characteristics – Workmanship - Samples and Photos
Bamboo is a natural product with inherent natural characteristics which include: variations in color, tone, graining,
mineral streaks, small knots, character, splintering or pin worm holes. It is sensitive to light exposure. Depending on the
degree of sensitivity, it will appear darker or lighter over time.