Use and Care Manual

9 HOMEDEPOT.COM/HOMEDECORATORS
Please contact 1-800-986-3460 for further assistance.
Care and Maintenance
WARNING: Always disconnect from the power supply
before cleaning the heater. First turn off the main
power. Then remove the electrical plug from the wall
outlet.
The blower motor and flame motor are pre-lubricated for a durable using time and need no further lubrication or maintenance.
To remove any accumulation of dust or fluff the soft brush attachment of a vacuum cleaner should occasionally be used to
clean the outlet grille of the fan heater.
□ Use a soft, clean cloth that will not scratch the surface when dusting.
□ Use a clean soft cloth dampened with warm water to clean the fireplace surface. DO NOT use household or abrasive
cleaners, as these products may damage the surface.
□ When cleaning the glass viewing screen use a non-abrasive damp cloth with liquid cleaner or soft soap if necessary; DO
NOT use cleaning powders or any other substance with abrasives since these substances will scratch glass.
□ Under no circumstances should this product be operated with a broken or chipped glass panel.
□ Do not strike or slam the glass.
□ In the event that your appliance is stained or otherwise damaged during use, we recommend that you call a professional
to repair your furniture.
□ When not in use please unplug the cord from the outlet to prevent any damage or accidental plug of the cord.
Troubleshooting
Problem
Solution
The unit does not turn on. Check that the unit is plugged into a standard 120V outlet.
Press the Power button on the control panel.
The Main power switch lights up, but there is no flame
effect.
Open the top and back panels to check if the flame spindle
has fallen off from the spindle motor.
There is a visible flame effect, but the heater does not blow
warm air.
Confirm that the temperature setting exceeds the room
temperature.
Turn on/off the Heater button several times to make sure it
is in the “ON” position.
The heater does not work, but the Power and Heater
switches are in the “ON” position and thermostat is set to
“HI”.
Turn all switches to the “OFF” position and unplug the unit
from the wall outlet for 5 minutes. After 5 minutes plug the
unit back into the wall outlet, and operate as normal.
The display unit on the control panel shows “88” and the
function indicator is quick flashing, indicating it is in alarm
mode.
Unplug the unit from the wall outlet for 5 minutes. After 5
minutes plug the unit back into the wall outlet, and operate
as normal.
Remote control is not working. Change the remote batteries.
Operate remote transmitter at a slow measured pace. Press
the remote control buttons with an even motion and gentle
pressure.
Repeatedly pressing buttons in rapid succession may
cause the transmitter to malfunction.
WARNING: Do not use this fireplace insert if any part of it
has been under water. Immediately call a qualified
service technician to inspect the firebox and replace any
part of the electrical system which has been under water.