Warranty

EXCLUSIONS FROM WARRANTY COVERAGE
• Damages resulng from improper or inadequate maintenance or accidents, such as damage caused by scratching, impact or cung.
• Damages resulng from the use of a steam cleaner, jet mop, spray mop, or similar wet mop.
• Gloss or sheen reducon or discoloraon resulng from heat, sunlight or arficial light.
• Damages resulng from improper installaon or construcon.
• Damages resulng from abuse; such as, moving appliances across the floor without adequate protecon.
• Damage caused by water or excessive moisture on the floor, in the subfloor or underneath the floor.
• Water damage caused by flooding, prolonged stay of standing water, subfloor hydrostac pressure (water or moisture under the floor that is transmied to the surface
through exerted pressure), leaking pipes, household mechanical failures, appliance leaks, pet urine, or condions that result in moisture being below the floor are not
covered.
• Separaon between boards or damage as a result of natural expansion and contracon caused by low or excessive humidity including, but not limited to, splits, cracks, grain
raising, checking, edge fracturing, splintering or chipping that occurs during or aer the flooring has been installed.
• Intermient noises including, but not limited to, squeaks, popping, etc.
• Product deformity that is not measurable or that is only visible under certain light or from a certain angle is not considered a defect. Visible defects should be evaluated by
their visibility from a standing posion in normal lighng.
• Recoang and finish alteraons (finishes applied by the owner or installer) including, but not limited to, refinishing or recoang.
• Floors that are installed in non-owner occupied residences (except products that are noted warranted commercial).
• Floors that have been replaced by a previous claim.
• Floors which have been installed, then removed due to substandard subfloor, and reinstalled.
• Incidental and consequenal damages. By this we mean any loss, expense, or damage other than to the flooring itself that may result from a defect in the flooring. Such
damages shall include, but not limited to, the followings: any costs associated with the removal, refinishing or replacement of any flooring products or with the removal
or replacement of cabinets, appliances or any other fixtures or items that may need to be removed and replaced as a result of replacing any flooring products,
inconveniences or hotel accommodaons.
HOME LEGEND, LLC’S RESPONSIBILITY
If Home Legend, LLC accepts a claim under this limited warranty, Home Legend, LLC will repair or replace, at its option, the Home Legend, LLC flooring material only. If
your floor was professionally installed, Home Legend will also pay reasonable labor costs for the repairs or replacement. If we repair or replace a plank or more as a result of a
warranty claim, you will be required to clear, at your expense, any items placed over the affected area subsequent to the original installation.
Home Legend, LLC reserves the right to verify any claims or defect by inspection and have samples removed for technical analysis. We must be given a reasonable
opportunity to inspect the floor prior to the determination of any coverage or remedy issue, which should be no less than thirty (30) days after the problem is reported.
If Home Legend, LLC in its sole discretion, determines that such repair or replacement is not reasonably achievable, Home Legend, LLC may choose to refund the
purchase price of the affected flooring material. If the Home Legend flooring design for which a claim is made is no longer available, Home Legend, LLC will replace the affected
floor materials with another customer-approved design of equal or greater value or may choose to refund the purchase price of the affected flooring material at Home Legend,
LLC’s discretion.
We will replace or repair a floor one time. If the replacement or repair fails in the same manner a second time, we conclude the site conditions may not be acceptable
for the installation of the flooring.
Upon approval of a warranty claim, Home Legend, LLC will provide instructions on the manner in which to proceed in order to have your flooring repaired or replaced.
Comply with such instructions within ninety (90) days after the claim is approved or your rights under the limited warranty will be deemed waived.
The above remedies are the sole and exclusive remedies for claims on this Home Legend, LLC product. These limited warranties give you specific legal rights, and you
may also have other rights which vary from State to State.
THIS AGREEMENT SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF GEORGIA AND ANY ACTION BROUGHT SEEKING THE
RESOLUTION OF ANY CONTROVERSY ARISING OUT OF OR RELATING TO ANY WARRANTIES REFERENCED HEREIN SHALL BE BROUGHT IN THE COURTS OF THE STATE OF GEORGIA OR
IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NORTHERN GEORGIA.
CLAIMS:
Any claim which is covered under the Home Legend, LLC Limited Warranty must be submitted to us through your retailer who will file a claim on your behalf. You will be
required to provide the following information: your name, address, contact information, purchase order information, and receipt showing proof of the Home Legend, LLC
flooring purchased.
DISCLAIMERS:
HOME LEGEND, LLC DISCLAIMS ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, WITH RESPECT TO THE FLOORING PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Home Legend, LLC’s warranties cannot be altered by sales representatives or distributors. Sales representatives and distributors have no authority whatsoever to establish, expand,
or otherwise modify said warranties.
Home Legend, LLC’s limited warranty provisions are deemed to be severable and the invalidity or unenforceability of one provision shall not affect the validity or
enforceability of any other provision.
Home Legend, LLC’s limited warranties constitute the entire agreement of the parties, and no waiver or amendment shall be valid
Home Legend, LLC
PO Box 887, Adairsville, Ga 30103
www.homelegend.com
REV:042017