Instructions / Assembly

Customer Service Hotline 1-877-693-PURE
Page 10
Home Master® Reverse Osmosis SystemOwners Manual
check each connection point until you find the blockage point. At each point - turn off the
water at the EZ adapter and tank, and briefly turn on the RO faucet at the sink to relieve
any system pressure. Disconnect the tube from the fitting. Point the tube you have just
disconnected into a pitcher and turn on the EZ adapter valve.
Poor Taste The first step is to purge the system. Close the system feed valve and open the
RO faucet like you were getting a drink of water. Leave the RO faucet in the open position
until the water stops flowing completely. Then open the feed valve, close the RO faucet and
allow the system to refill.
If the poor taste persists, then review your maintenance service record, and also consider that
if your usage is higher than normal, you may have exceeded your filter life and require a filter
or a membrane change. Changing the filters or membrane is the most common course of
action to resolve a poor taste problem.
The next step in assessing a poor taste problem is checking for the correct flow rate from the
RO faucet and from the drain line. Here are the steps:
With the feed valve to the system open, and the tank valve closed, please open the RO faucet
like you were getting a drink of water. The water flow should settle at a pinpoint thin trickle of
water that is either steady or if you have a permeate pump, it should fluctuate in conjunction
with the pump’s action. Please note the flow rate and continue on to the next step while
leaving the RO Faucet open.
With a bowl and towel in hand please remove the red line from the drain saddle. There is a
black nut there that you can loosen by hand. There should be water present, so point the line
into a bowl. Please note the flow rate. The flow rate should be equal to, or greater than, the
flow from the RO Faucet. Please note the flow rate. Also inspect the opening of the red line
and the opening into the drain saddle for any obstructions or inserts. Both should be wide
open without obstruction.
Please report your findings to our support team. Also please note as to whether you have city
water or a private well on your land.
No water or ice from refrigerator water center Make sure line from Home Master® RO to
refrigerator has pressure. Make sure refrigerator water center and/or icemaker are turned
ON, and refrigerator is plugged in. If water center works, but icemaker does not, then defrost
the freezer as the line may have frozen.
Discoloration of water The first batch of water produced from your purification
system may be discolored due to the presence of carbon from the carbon filters, and
a small amount of preservative. This is normal. DO NOT drink the first 6.5 gallons of
water.