User's Manual
Table Of Contents
22
Phone Company Calling Features
Note: If you subscribe to optional line calling services available from your phone 
company, the HWN500 allows you to take advantage of them as described below.
Optional line calling features includes services such as Call Waiting, Caller ID, 
Distinctive Ringing, Call Forwarding, etc.
Caller ID
All HWN handsets in the network will display 
available Caller ID information, unless inbound 
ringing for the line handling the call has been 
disabled for a particular handset.
Call Forwarding
All calls to your phone number will be forwarded 
as specified.
Call Waiting
If you are on a call and another call comes in on 
that line, you will hear a Call Waiting tone on 
your handset .
To answer the waiting call, press FLASH. Your 
original call will be placed on hold. Press 
FLASH again to return to your original call. You 
can then toggle between the two calls using 
FLASH.
If you have Caller ID w/Call Waiting, the Call 
Waiting party’s Caller ID information will appear 
on the handset display.
Note: If you have disabled inbound ringing on 
your handset for a particular line and a Call 
Waiting signal is sent on that line, you will not 
hear the Call Waiting tone on your handset.
Distinctive Ringing
All handset in the network will ring with the 
phone company distinctive ringing pattern, 
UNLESS you have selected a different 
distinctive pattern for a particular extension via 
the Setup menu.










